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EasyPet

EP380RUsersManual
RechargeableMultiDogRemoteTrainingSystem
AdvancedModelof1000MeterRemoteRange
FullyWaterproof&SubmersibleCollarReceiver
Compact,Lightweight,andConvenient!

EasyPet EP380RUsersManual
RechargeableMultiDogRemoteTrainingSystem
AdvancedModelof1000MeterRemoteRange
FullyWaterproof&SubmersibleCollarReceiver
Compact,Lightweight,andConvenient!
Pleasereadthismanualthoroughlyandcarefullybeforeoperating.
ThankyouforpurchasingourEasyPetEP380RRemoteDogTrainingSystem.Thisisaneffective
multidogtrainingsystem(extrareceiversrequired),whichprovidesallofthefeaturesforreliable,safe
andhumanetrainingyouwantinacompaniondogtrainer.Itfeaturesaneasytouserechargeable
transmitter with large LCD display, rechargeable and fully waterproof collar receiver, 50 groups of
warningtones,10levelsofvibrationcorrections,99levelsofstaticpulsestimulationcorrectionsand
1000meterremoterange(inopenarea).

MainFeatures:

Cantrainupto3dogsfrom1transmitter(extrareceiversrequired);

Remoterangeupto1000meters(inopenarea);

Rechargeabletransmitterhandset;

Rechargeable&fullywaterproofcollarreceiver;

3Correctionmodes:warningtone(50groups)&vibration(10levels)&staticpulsestimulation
(99levels);

LargeLCDdisplaywithbacklightforeasytraining;

Lowbatteryconsumption;

Lowbatteryindicatoronbothtransmitterandreceiver;

Contents:

1xRechargeabletransmitterwithlargeLCDdisplay;

1xRechargeablecollarreceiver;

1xCollarstrap;

1xTestbulbfortestingstaticpulseshockcorrection;

1xChargerpowerplug

1xMatchingupmagnet

1xUsersmanual(English).

HowtheSystemWorks
Consistentandcorrectuseofthisremotedogtrainerallowsyoutoreinforcecommandsandcorrect
misbehaviourfromupto1000meters(inopenarea).Thereare50groupsofwarningtonesthatcanbe
usedforpraise,warningorsilentrecall.Orusetheremotetransmittertosendasignal,activatingthe
collarreceivertodeliveravibrationcorrectionoraharmlessstimulation.Ithas10levelsofvibration
corrections and 99 levels of static pulse intensity so you can find the best level for your dogs
temperamentandthetypeoftrainingyoudo.

Important: Thisremotedogtrainingsystemhasarangeofupto1000meters.Dependingonthe
wayyouholdtheremotetransmitter,themaximumrangemayvary.Forconsistentresultsatlonger
ranges,holdtheremotetransmitterinaverticalpositionawayfromyourbodyandaboveyourhead.
Terrain,weather,vegetation,transmissionfromotherradiodevices,andotherfactorswillaffectthe
maximumrange.

MoreInformationaboutStaticPulseCorrection
The99levelsofstaticpulsecorrectioninclude10degreesofintensity(frommildesttostrongest).Each
degree of static intensity is divided by 10 different correction durations (from 200ms to 2s). For
example,forlevel1ofstaticpulsecorrection,ithasthemildeststaticpulseintensityandtheshortest
correctionduration(200ms).Whileatlevel10,ithasthesamemildeststaticpulseintensity(sameas
level1)butthelongestcorrectionduration(2s).Forlevel90tolevel99,ithasthestrongeststaticpulse
intensitywithdifferentcorrectiondurations(from200msto2s).

QuickStartGuide

Step1:PreparetheRemoteTransmitter
(Caution!Alwaysusethesuppliedpoweradaptortochargethetransmitter.)
Toswitchonthetransmitter,pressandholdONbutton(+)onthetransmitterfor3seconds.Toswitchit
off,pleasepressandholdOFFbutton()for3seconds.
Important:IftherearenoBatteryStatusBarsshownonLCDdisplay,itmeansthebatteryisrunning
downandpleasechargethetransmitterwiththesuppliedchargerplug.Whenthebatteryislow,the
LCDbacklightwillflashthreetimeswheneverthe"T"buttonispressed,toprompttheownertocharge
thetransmitter.
Chargingthetransmitter:Plugthesuppliedwallchargerintothewallsocketandintothechargerport
ofthetransmitter.ThebatterystatusbaronLCDdisplaywillstartflashingwithmovingbars.Whenthe
batterystatusbarstopsflashingwithfullbarsshowing,thetransmitterisfullycharged.Thenormal
chargingtimefortransmitterisaround4hours,fornewbattery,itwilltakelongertogetfullychargedin
thefirstfewcycles.Donotchargethetransmitterinanespeciallyhotarea.Pleaseremovethepower
plugfromthewallsocketwhenthetransmitterisfullycharged.

TransmitterhandsetInformationDetails:

Step2:ChargetheCollarReceiver
(Caution!Alwaysusethesuppliedpoweradaptortochargethereceiver.)
Liftthesmallrubbertabonthereceivertoaccessthechargerport.Plugthesuppliedwallchargerinto
thewallsocketandintothechargerportofthereceiver.AredLEDlightisvisibleinsidethereceiver
duringcharging.Whenitisfullycharged,agreenLEDlightnexttotheredLEDlightwillcomeupand
stayonuntiltheplugisremovedfromthewallsocket.(AndtheredLEDlightwilleitherstayonif
chargingfromOFFmodeORitwillstartflashingifchargingfromONmode.)
Thenormalchargingtimeforreceiverunitisaround4hours,fornewbattery,itwilltakelongertoget
fullychargedinthefirstfewcycles.Donotchargereceiverinanespeciallyhotarea.Pleaseremove
thepowerplugfromthewallsocketwhenthereceiverisfullycharged.
Please cover the charging portwith the rubber tab tightly after charging.To insertthe rubbertab
smoothlyintothechargingport,pleasemakesurethestudontherubbertabiskeptinverticalposition
andalignedwiththechargingportonthecollarreceiver.
Whenthebatteryislow,theLEDlightonthereceiverwillflashred.Pleasechargethereceiverassoon
aspossible.Signalstothereceivermaybecomeinconsistent.
Thecollarreceiverwillentersleepmodewhenthereisnomovementfromthedogformorethan3
minutes.

Step3:TurnON/OFFtheCollarReceiver
Aftercharging,thecollarreceiverwillbeturnedonautomaticallywhenthepowerplugisremoved.
Toturnoffthecollarreceiver,simplytouchthematchingupareaonthecollarreceiver(asshownin
Picture1)withtheflatsurfacesideoftheMagnetMatchinguptool*forthreetimes(within6seconds),
thecollarreceiverwillbleeponcewiththeredLEDlightflashingonce.ThecollarreceiverisintoOFF
mode.Nomovementwillreactivatethecollarreceiveruntilitisturnedon.
Toturnonthecollarreceiver,againsimplytouchthematchingupareaonthecollarreceiver(asshown
in Picture 1) with the flat surface side of the Magnet Matchingup tool * for three times (within 6
seconds),thecollarreceiverwillbleeponce.ThecollarreceiverisintoON(working)mode.
Toachievelongerbatterylife,pleaseturnoffthecollarreceiverwhenitisnotused.

Ifthesystemisnotgoingtobeusedforalongperiodoftime,pleasedothefollowing:
1.Fullychargebothtransmitterandcollarreceiver;
2.Switchbothofthemoff;
3.Storetheminastillplace.
*TheMagnetMatchinguptoolisalittleroundshapemagnet,usuallycanbefoundinthesmallplasticbagtogetherwith
thelongerprongs.

Step4:MatchtheReceiverwiththeTransmitter
(Note:Whenformultidogtraining,adifferentcolourstrapshouldbeusedoneachdogsothatyou
knowwhichdogwill receivestimulationwhen youpressabutton. Whenyoupurchasea onedog
system,onestrapisincluded.Whenyoupurchasemorethan1collarreceiver,differentcolourstraps
willbesupplied.)

Picture1

Collarreceivercanonlybecontrolledthroughtransmitter whenitismatchedupproperlywiththe
transmitterononeofthedogchannelseitherA,BorC.
4.1Makesurethecollarreceiveristurnedon.(Thecollarreceiverwillbeturnedonautomaticallyafter
thechargingorpleaserefertoStep3:TurnON/OFFtheCollarReceiver).
4.2 Touchthemarkedmatchingupareaonthecollarreceiver(asshowninPicture1)withtheflat
surfacesideofthesuppliedmagnetmatchinguptool,agreenLEDlightinsidethecollarreceiverwill
comeupandstayon.Holdthemagnettheretokeepthegreenlightstayingon.

Picture2

4.3SwitchonthetransmitterhandsetandthenchooseeitherA,B,orCdogchannel(note:thiswillbe
yourselectedchannelforthiscollarreceiver).Setthefunctiontoelectricshockcorrectionbypressing
theshockcorrectionbutton,setthecorrectionlevelto1usingtheupanddownbutton,(asshownin
Picture2).Ifthecorrectionlevelisshowingtwobars,i.e."",itmeansthecorrectionmodeisdisabled,
simplypresstheshockcorrectionbuttononcemoretoenableit.
4.4PresstheTbuttonontransmitterhandset.ThegreenLEDlightonthetransmitterwillcomeup,
whichwillsendoutamatchingupsignaltothecollarreceiver.Onthecollarreceiver,thegreenLED
light will start flashing a few times and then go off, which indicates the matchingup procedure is
completedsuccessfully.
Note:Ifthecollarreceiverhasbeenpreviouslymatchedtothetransmitterononeofthechannelseither
A,BorC,whenyoureperformthismatchingupprocedureandtrytomatchituptothesamechannel,
thegreenLEDlightonthecollarreceiverwillnotflashintheend.Thisisnormalandbydesign.
4.5Youmaynowremovethemagnettoolandstartusingthesystem.
Formultidogtrainingsetup,simplyfollowtheabovematchingupproceduretomatchupthecollar
receiversonebyone.Eachtime,chooseadifferentchannelforthenewcollarreceiver.
Thematchingcodewillbestoredinthereceiverautomaticallyandyoudonotneedtorepeatthe
matchingproceduresafterswitchingofforrecharging.*
*Ifthebatteryinsidethecollarreceiverhasbeenflatforalongperiodoftime,thecollarreceivermightlosethematching
codememory.Pleasechargethecollarreceiverandperformthematchingupprocedureagain.

Step5:TesttheCollarReceiver
Important:Wewouldrecommendyoutousewarningtoneorvibrationcorrectionfirstbeforestarting
thestaticpulseshockstimulation.Andalwaysstartatthelowestlevelofstimulationandworkyour
wayup.

Pleasemakesurethecollarreceiverisinfullyworkingorderbeforeputtingitonyourdog!
LetstakeDogAcollarreceiverforexample:
Totestthevibrationfunction,pressthevibrationbuttononthetransmitterandthebelowiconswillappear
ontheLCDscreen:

ItmeansDogAisselectedandvibrationisonlevel1(theweakestlevel).Thereare10levelsofvibrationsand
level10isthestrongestlevel.
PressbuttonTtosendoutsignaltoDogAcollarreceiveranditwillvibrate.
Quicklypressplus+buttontoincreasethevibrationintensityorpressminusbuttontoreduceit.
Totestthewarningtonefunction,pressthetonebuttononthetransmitterandthebelowiconswillappear
ontheLCDscreen:

ItmeansDogAisselectedandwarningtoneisongroup1.Thereare50groupsofwarningtonesindifferent
frequencies.(Youcanselectthedesiredgroupforyourdog.)
PressTbuttontosendoutsignaltoDogAcollarreceiveranditwillemittheselectedwarningtone.
Tochangegroupsofwarningtones,youcanquicklypressplus+buttonorminusbutton.
Totestthestaticpulseshockfunction

,presstheshockbuttononthetransmitterandthebelowiconswill
appearontheLCDscreen:

ItmeansDogAisselectedandthestaticpulseshockisonlevel1(theweakestlevel).Thereare99levelsof
staticpulsestimulationandlevel99isthestrongestlevel.Attachthesuppliedtestbulbtobothofthemetal
prongsonthecollarreceiver.(Pleasenotethetestbulbisonlyfortestpurpose,whenthecollarreceiverisused
onthedog,pleaseremovethetestbulbfromthecollarreceiver).
PressTbuttontosendoutshocksignaltoDogAcollarreceiverandthetestbulbwillcomeupflashing,which
meansitisgivingoutshockcorrection.
Quicklypressplus+buttontoincreasetheshockintensityorpressminusbuttontoreduceit.
Tips:Whenonlevel99,youcanquicklypressplus+buttononcetogobacktolevel1.Whenonlevel1,you
canquicklypressminusbuttononcetoincreasetolevel99.
Note: Formultidogtraining,pleaseselectthedogyouwouldliketotrainbypressingA,BorCbutton.When
LCDscreenisshowingthecorrectdogselected,thenfollowtheaboveprocedurestosendoutcorrectionsignals.

Step6:FittheCollarReceiverontheDog
Toensureaproperfit,pleasefollowthestepsbelow:
1. Withyourdogstanding,centrethecollarreceiverwherecontactpointsareunderneathyour
dogsneck,touchingtheskin.Ifyoudoghasalongorthickcoat,trimthehairaroundthecontact
pointstoensureconsistentcontact.
2. Thecollarreceivershouldfitsnugly,yetlooseenoughtoallowonefingertofitbetweenthestrap

andyourdogsneck.Ifthestrapistoolongforyourdog,cutofftheexcesslength.
3. Allowyourdogtowearthecollarforseveralminutes,andthenrecheckthefit.Checkthefit
againasyourdogbecomesmorecomfortablewearingthecollarreceiver.

Important:
1. Theproperfitandplacementofthecollarreceiverisimportantforeffectivetraining.Thecontact

pointsmusthavedirectcontactwithyourdogsskin.Trimthefurifnecessary.

2. Pleasenotethatthecollarreceiversarenotdesignedtobeworncontinuouslybyadog.To
preventirritationcausedbyrubbing,removethecollarforatleast8hoursoutofevery24hour
period.
3. Pleasenotethatourcollarsaredesignedforremotetrainingpurposeonly.Neverattachaleash

ontothecollar.Useaseparatecollarstrapifneeded.

CareandCleaning
Toensuretheeffectivenessofthisproductandthecomfortandsafetyofyourdog,checkthefitofhis
collarfrequently.Yourdogsneckandthecontactpointsmustbewashedweeklywithawashclothand
mildhandsoap,andthenrinsedthoroughly.Ifyounoticethatyourdogisexperiencingskinirritation,
discontinue use of the collar for a few days. If the condition persists over 48 hours, consult your
veterinarian.

FindtheBestIntensityLevelforYourDog
Thisremotetrainingsystemhasmultipleintensitylevels.Thisallowsyoutochoosethestimulationthat
isbestforyourdog.Alwaysstartatthelowestlevelandworkyourwayup.Fortrainingefficiency,itis
importanttofindtherightintensitylevelforyourdog.ThisiscalledRecognitionLevel,atwhichyourdog
looksaroundincuriosity,orflickshisear.

FindingYourDogsRecognitionLevel:
EverydogisdifferentandyoucannotpredictwhereyourdogsRecognitionLevelwillbe.Watchclosely
foranyslightchangeinbehaviourthattellsyouyourdogisfeelingthestimulation.
1. Withthecollarreceiverturnedonandproperlyfittedtoyourdog,selectstaticpulseshocklevel1

andpressTbuttontosendoutsignal.
2. IfyourdogshowsnoreactiontoLevel1,thengraduallyincreasetheintensitylevelbyquickly

pressingplus+button.
3. YOURDOGSHOULDNOTVOCALIZEORPANICWHENRECEIVINGSTIMULATION.IFTHIS
HAPPENS,THESTIMULATIONLEVELISTOOHIGHANDYOUNEEDTOGOBACKTOTHE
PREVIOUSLEVELANDREPEATTHEPROCESS!

4. OnceyourfindyourdogsRecognitionlevel,thisisthelevelyoushouldusewhenyoubegina

trainingexercise.(Theselectedlevelwillbestoredinthetransmitterautomatically.)
5. IfyouhaveprogressedtoLevel99whilesearchingforyourdogsRecognitionLevelandyour

dogcontinuestoshownoresponse,checktoseeifcollarreceiverissnugagainstyourdogs
neck.ThengobacktoIntensityLevel1(button1)andrepeattheprocess.Ifyourdogstilldoes
notindicateheisfeelingthestimulation,youmayhavetotrimthehairbeneaththecontact
points.

GeneralTrainingTips
Pleasekeepthefollowingtrainingtipsinmind.

Eliminateonemisbehaviourorteachoneobediencecommandatatime.Ifyoumovetoofast
withthetraining,yourdogmaybecomeconfused.

Beconsistent.Giveyourdogatoneoravibrationorstimulationwitheachmisbehaviour.

Donotovercorrectyourdog.Useasfewstimulationaspossibletotrainyourdog.

Restrict your dog from situationsin which hehas a history of misbehaving unlessyou can
supervisehimandusetheremotetrainingsystemforapplyingtone,vibrationorstimulation
corrections.

Ifyounoticeonesituationinwhichyourdogmisbehavesrepeatedly,setupthissituationasa
trainingsession.Thiswilldramaticallyincreaseyourchancesofsuccess.

Ifyourdoghasatimidreactiontothetoneorvibrationorstimulation(especiallythefirstcouple
oftimes),donotbealarmed.Redirecthisattentiontoasimpleandappropriatebehaviour(i.e.a
knowncommand,suchasSit).

Neverusetheremotetrainingsystemtocorrectoreliminateanyformofaggressivebehaviour.If
yourdogexhibitssuchbehaviour,contactaprofessionaltrainer.Aggressionindogsistheresult
ofmanyfactorsitmaybealearnedbehaviouroritmaybebroughtonasaresultoffear.
Anotherfactorcontributingtoaggressionindogsissocialdominance.Everydogisdifferent.

Onlyusethistrainingsystemonhealthydogsofatleast6monthsold.

FrequentlyAskedQuestions
Q1:Isthestimulationsafeformydog?
A:Whilethestimulationisunpleasant,itisharmlesstoyourdog.Electronictrainingdevicesrequireinteraction
andtrainingfromtheownertoachievedesiredresults.
Q2:Howolddoesadoghavetobebeforeusingtheremotetrainingsystem?
A:Yourdogshouldbeatleast6monthsoldandinhealthyconditions.Yourdogshouldbeabletolearnbasic
obediencecommandssuchasSitorStay.
Q3: Oncemydogistrainedandhasbeenobeyingmycommands,willmydoghavetocontinueto
wearthecollarreceiver?
A:Yourdogmayneedtowearthecollarreceiverfromtimetotimeforreinforcement.
Q4:Isthecollarreceiverwaterproof?
A:Yes.Thecollarreceiverisheavydutyandcompletelywaterproofandsubmersible,speciallydesignedtobe
wornoutdoorsdayafterdaywithoutproblems.
Q5:CanIusetheremotetrainingsystemonaggressivedogs?
A:Wedonotrecommendanyofourproductstobeusedonaggressivedogs.Werecommendyoutoconsult
yourlocalveterinarianorprofessionaltrainertodetermineifyourdogmightbeaggressive.
Q6:WhatdoIdoifmydogsneckbecomesredandirritated?
A:Thisconditionisduetothecontactpointsirritatingtheskin.Discontinueuseofthecollarreceiverforafew
days.Iftheconditionpersistsbeyond48hours,consultyourlocalveterinarian.Oncetheskinreturnstonormal,
replacecollarreceiverandmonitortheskinconditionclosely.

Troubleshooting
ProblemNo.1:Ifthecollarreceiverappearsnottobeworking,trythefollowing:

Testthecollarreceiver.IfredLEDlightflashes,pleasechargethereceiver.

IfnoBatteryStatusBarsshownonthetransmitter,pleasechargethetransmitter.

Checkthecorrectchannelonthetransmitterisusedforthecollarreceiver.

Reperformthematchingupprocedure(Step4)betweenthecollarreceiverandtransmitterhandsetand
trytomatchupthecollarreceiverintoadifferentchannel.

Adjustthecollarstraptofit.

Checktheprongsaretightened.

Ensurethecontactpointsareindirectcontactwithyourdogsskin.

Ifnecessary,trimthedogshairoruselongerprobestoensureproperskincontact.Nevershavethe
dogsneck.

Useastrongerstimulationlevel.Pleasenotethatinverycoldweather,youmayneedtouseaslightly
highersettingtoachievethesamelevelofintensity.

ProblemNo.2:Thecollarreceivercannotbematchedupwiththetransmitter.

Pleasemakesurethecollarreceiverisswitchedon.WhenthecollarreceiverisinOFFmode,thegreen
lightinsidethecollarreceiverwillstillcomeonwhenyouputthematchingupmagnetontoit;butitwillnot
flashwhenyousendoutthematchingupsignalfromthetransmitter.

Pleasemakesurethematchingupmagnetisattachedtothecollarreceiverduringthematchingup
procedure,donotremovethemagnetuntilthegreenlightinsidethecollarreceiverstartsflashingandthe
matchingupiscomplete.

ProblemNo.3:Thesystemdoesnthaverange,ortherangehasbeensignificantlyreduced.
Eitheryouorthedogisshieldedbyametalstructure.Metalfences,chainlinkdogenclosures,screendoors,
buildings,andothermetalstructurescanaffecttheradiosignal.OperatetheRemoteTrainerawayfromthese
structures.
Youreexperiencingtemporaryradiointerference.RadiosignalsfromnearbyCBsandwalkietalkiescanreduce
range.Waitashortwhilethentryagain,ormovetoanotherarea.

Important: Asthisproductisawirelesstransmittingapparatus,youmustNOTusetheremote
controlsysteminplaceslikepetrolstationsorhospitalswheremobilephonesareprohibited.Patients
usingheartpacemakersareforbiddentousethisproduct.

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