DANIA TABIKHA

951-710-7228
Tabikhad@coyote.csusb.edu

Riverside, CA

SUMMARY OF QUALIFICATIONS
Demonstrated extensive customer service with non-profit, education, and retail sectors
Formulated, tested, and analyzed basic statistical hypotheses using SPSS
Collaborated with fellow board members on quarterly events and projects
Administered weekly agenda and all social media club sites
Managed customer/patient concerns effectively
EDUCATION
Bachelor of Science in Health Science, Health Care Management concentration
California State University, San Bernardino
Minor in Public Administration

Expected Graduation June 2015

RELATED COURSES
Medical Care Organizations Health Service AdministrationsManagement and Organizational Behavior Intro to Accounting I & II
Health Policy and LawSoftware ApplicationsStatistics for the Health SciencesIntroduction to Public HealthHuman Resource
Management in Health CareFinancial Management in Health CareGovernmental Budgeting
PROFESSIONAL EXPERIENCE
Customer Services/Care Provider
Prepared daily dietary meals to client and housekeeping
Monitored daily blood sugar and hypertension levels
Administered medication
Trained family members of proper care in case of emergency
Leadership
Trained an average of 4 patient family members on proper care and how to administer medication
Organized and assigned project tasks to 6 fellow students and presented to class
Trained new employees on computer system , rules, and regulations of the organization
Oversaw service agents to assure cars are readily available
Marketing
Developed marketing plan with fellow board members to increase club members and maximize funds
Conducting research to determine student preferences and presented results to fellow board members
Created flyers for club events
INTERNSHIP
AMERICAN HEART ASSOCIATION

Jan 12 2015- to Present

Scheduled and attended Award presentations with AHA staff.

Assisted with managing, budget planning, Non-profit best practices, Accounts payable, expenses and income.
Enter data into database
Attend HSCI 489 and speak to potential interns
Created Interview questions
Interview potential interns

WORK HISTORY

Care Provider- In-home Supportive Services, Riverside, CA

Customer Service Agent- Advantage Rent A Car, Ontario, CA

2003-present
Jan 2013- Feb 2014

Sales Associate- Macys Inc, Temecula, CA

Feb 2010- May 2012

COMMUNITY INVOLVEMENT

Loma Linda University Medical Center, Loma Linda, CA

Helping Hands Pantry, San Bernardino, CA
LLUMC Radiology Dept 25 hours of Observation, Loma Linda , CA

2014-present
2013-present
2009

LEADERSHIP/AWARDS

American College of Healthcare Executives and Health Care Executives of Southern California- Student Associate
Student Health Administration Club- Secretary