VIVEKANANDA COLLEGE OF TECHNOLOGY & MANAGEMENT, ALIGARH (340)

PRE UNIVERSITY TEST

EVEN SEMESTER (2014-15)

SUBJECT NAME: Operation Management

SUBJECT CODE: NMBA027
CLASS: MBA
YEAR: Ist Year
SEMESTER: II
DURATION: 2 Hours
MAX MARKS: 30
DATE:
(Sec. A)
Attempt any six the questions:

(6X1=6)

1
2
3
4

Explain product& process design.

Mention Productivity Improvement Techniques.
Write the steps involved in Method Study.
Explain any two of the followingsI- Hardware, II-Software, III- Database &, IV- Telecommunication.
5 Comment on the followingsI- Product Technology, II- Process Technology, III- Information Technology.
6 Explain the concept of Benchmarking.
7 What is Outsourcing?
(Sec. B)
This section contains a case problem, which is compulsory

(1X9=9)

You have the opportunity to invest INR 100 billion for your company to develop a jet engine for
commercial aircrafts. Development will span 5 years. The final product costing Rs. 500 million / unit
could reach a sales potential, eventually of Rs. 2500 billion. The new engine can be placed in service 5
years from now, but only if it qualifies four years from now for certification clearing commercial use and
only if it meets Americas Federal Aviation Administrations (FAA) ever tightening standards for noise
reduction. Certification also has to be obtained from Indias Director General of Civil Aviation (DGCA).
There is competition from world-class manufacturers like Pratt and Whitney and Rolls Royce who are
developing competing engines. If you decide to proceed with the project, you must also determine where
the new engines will be produced and develop the manufacturing facilities. If you decline to proceed, your
company could invest its resources elsewhere and based on its track record, get attractive returns.
(a) What would be your action plan?
(b) In case of lengthy product design and development time, what kinds of risks are there?
(Sec. C)
Attempt all questions:
1

(5X3=15)

Explain Production Cycle in detail.

Or
Write Advantages & Limitations of Job-Shop, Batch, Mass and Production System.
1

What is Operation System? Write about Customer Service & Resource Utilization.
Or
Discuss the overview of Production and Operations Management.

Define Product Life Cycles.

Or
What are the strategies of an organization in developing a new product?

Describe the essential features of Supply chain Management.

Or
What is forecasting? Why it is useful in production & operations?

Technology is the backbone of Supply Chain Management, Comment.

Or
Discuss the concept of SCM in light of CRM. And, also write the similarities between the two.