Leah McIntosh

HIMS Experience

Experience
Filing and Retrieval of Charts

1996-1997: Piqua Memorial Hospital

File back charts in main file

Create new charts for new patients
Create new volume charts
Charted radiology and lab results

1998-2010: Upper Valley Medical Center

Retrieved records when requested

Pulled and prepared records for audits (assembled/mailed charts for the RAC)
Transferred paper records to off-site storage
Created the spreadsheets for all charts that were being stored off-site

2013-Present: Upper Valley Medical Center

Worked with 3 different off-site storage companies to have all of our records stored at one company
Responsible for the spreadsheet updates of all the of the stored charts for all 3 companies to be merged into one spreadsheet
Communicate with the off-site storage company when a chart retrieval is requested

Assembly and Analysis

1997-1998: Upper Valley Medical Center

Assemble inpatient, observation and same day surgery paper charts after discharge
Analyze charts for missing components (signatures, dictations, test results)
Entered deficiencies for the physicians
Signed charts out to coding

2001-2003: Upper Valley Medical Center

Prepped and assembled all Emergency Room encounters

Analyzed all encounters for missing signatures or dictations
Entered deficiencies for incomplete encounters
Evaluated the nursing notes for level charges
Entered level charges

2004-2005: Upper Valley Medical Center

Prepped and assembled Outpatient encounters

Checked charges for radiology and labs performed
Worked with patient registration when there was a discrepancy
Checked each order for patient name, dob, diagnosis and physician signature
Responsible for follow up on all missing orders/charges

2006:Upper Valley Medical Center

Responsible for prepping and assembling observation charts

Calculated observation hours, injections, iv times for each encounter
Entered the charges for observations

Prepping, Scanning and Indexing

2004-2005: Upper Valley Medical Center

Prepped and scanned outpatient encounters into Cerner

Viewed scanned documents

2006:Upper Valley Medical Center

Prepped and scanned observation encounters into Cerner

Viewed scanned documents

2007: Upper Valley Medical Center

Viewed all inpatient encounters that were scanned into Cerner for quality control

2011-Present: Upper Valley Medical Center

Trained on EPIC for go-live on October 1, 2011

Maintain a clean workbasket in Solcom for documents that need moved manually to EPIC
Capability to delete documents that have been scanned in error by processors
Daily work duties in EPIC

Physician Incomplete/Delinquent Record Process

1998-2001: Upper Valley Medical Center

Worked one on one with physicians to complete their records

Printed incomplete lists for each physician then contacted their office manager to notify them of their delinquent charts
Focused on keeping the physicians compliant to avoid their suspension
Removed deficiencies and returned completed charts to coders if needed, and filed back completed charts in the main file

Medicolegal Process

2001-Present: Upper Valley Medical Center

Performed all types of requests for medical records

Completed government requests in a timely manner
Prepared paper charts for RAC audits
Knowledge of HIPAA guidelines
Ability to enter and complete a ROI request in EPIC
Prepared denial letters for rejected claims
Knowledge of the MPI to find old records that are being requested

Coding

2009-2011: Upper Valley Medical Center

Worked the AR report for inpatient/observation/same day surgery to acquire complete physician queries
Responsible for ABNs on outpatient testing
Worked with offices to justify test if ABN was not present on chart
Keyed charges for outpatient coding
Follow up for re-occurring accounts (physical therapy, speech therapy, etc.)
Created ABN reports quarterly for meetings

Other

2011-Present: Upper Valley Medical Center

Office Coordinator
o Write and publish policies for all four Premier facilities including Corporate
o Work with all four Site Managers to collaborate policies
o Create productivity spreadsheet for the HIMS department
o Enter all employee productivity weekly for Site Manager
o Order supplies for the HIMS department
o Communicate with vendors, patients and off-site storage companies
o Create all spreadsheets, Word documents and Power Point presentations for the HIMS Site Manager
o Run daily reports for processing through EPIC
o Update job procedures and job descriptions
2012-Present: Occupational Health at Upper Valley Medical Center

Data Entry for OCH

Link OCH facesheets in Systoc
Eliminated paper charts by scanning and linking all Employee Health charts into Systoc
Filed termed employees
Assisted with the flu shot season 2013 & 2014
o Updated spreadsheet
o Data entered all flu shots
o Scanned and linked all flu shot documentation