Escolar Documentos
Profissional Documentos
Cultura Documentos
Summary
Creative, positive mided professional with over 10 years of experience in customer
service and management. Including 3 years as a sports instructor.
Proven excellence in managing multiple tasks, projects and employees;
Scheduling and supervising employee meetings for staff development and
training; Excellent people skills, communication and problem solving.
Proficient at Word, Excel, PowerPoint, Access, and Dreamweaver.
Professional Experience
Physical Therapy Tech at Personally Fit
Working as a physical therapy tech for Personally Fit.
Met with patients and guided through exercises, in a busy fast pace clinic.
Gained experience taking SOAP notes and explaining in detail regarding
condition and status of patients
Gained plenty of experience in using multiple modalities heat, ice, traction
(cervical and lumbar) Egoscue tower, and operating ultrasound devices as well as
interferential set ups.
Ice Arena Pro Shop and Program Office Manager
Retail manager responsible for training and supervising employees. Including managing
inventory levels and yearly budget. Educating customers on skating and hockey
equipment as well as assuring employees provide the highest level of customer service.
Answering calls and assisting with customer needs on a case to case basis.
Experience scheduling ice time for private events, groups, lessons and hockey
games.
Selling hockey and figure skating equipment.
Personally Fit
San Diego Ice Arena
San Diego Ice Arena
January
October 2003January