Mineola, New York 11501 April 20, 2014 Dear Mr. Ferro: Recently we had our bathroom remodeled by Alure. We were very pleased by the results. We would like to compliment all of the Alure personnel who worked on this project. Ken Gold did a fine job in designing and helping us to select tiles and fixtures that would be best for us. Jay Martinez was a wonderful project supervisor. He was available for all our questions and concerns. He set up a schedule that was closely followed by all of the necessary workers. He monitored the work for any problems. It was a pleasure to deal with him. The demolition crew, plumbers, and electricians were reliable and efficient. Mario and his assistant took great pride in the work that they did with the tiles. Since he was dealing with many corners, he had lots of fine cuts to do. Some nights he worked here until eight o'clock. His hard work was well worth it. Everyone was conscientious and very professional. We thank you for your high standards and would highly recommend Alure to our friends. Sincerely yours, Maras aig Maureen and Tom