1.

How do you feel your personal and professional competencies, knowledge

and skills add value to the team? On a scale of 1 to 5 while 5 being the
highest.
1

Comments:

2. How often do you receive feedback and coaching form your TL?
never

once a month

once every 2
weeks

once a week

more than
once a week

once every 2
weeks

once a week

more than
once a week

How about your QA?

never

once a month

3. Have you noticed an improvement in your performance after the feedback

and coaching received?
very low

low

satisfying

high

very high

satisfying

high

very high

How about your quality?

very low

low

Comments for performance:

Comments for quality:

4. How do you think that feedback and coaching could help you improve your
skills and abilities in order to raise your performance and quality level? On a
scale of 1 to 5 while 5 being the highest.
1

Please give specific examples:

5. How would you rate the communication/collaboration between you and

youre TL
very low

low

satisfying

high

very high

How about your QA?

very low

low

satisfying

high

very high

Comments for TL:

Comments for QA:

6. What is the availability of your TL related to your needs and solving your
problems?
never

after 1 week

after 1 day

after a few
hours

right away

How about your QA?

never

after 1 week

after 1 day

after a few
hours

right away

Comments for TL:

Comments for QA:

7. How would you rate the transparency between you and the managers when
communicating:

What is happening in the account?

very low

low

satisfying

high

very high

satisfying

high

very high

satisfying

high

very high

satisfying

high

very high

satisfying

high

very high

Procedure changes
very low

low

What is happening on site?

very low

low

8. How would you rate the following:

Workload:
very low

low

Degree of difficulty:
very low
Comments:

low