Escolar Documentos
Profissional Documentos
Cultura Documentos
PROFESSIONAL EXPERIENCE
• Proven Customer Service Skills in educational, retail, and office environments, working with a
diverse multi-cultural customer population.
• Sales experience in retail and corporate environment.
• Solid computer skills. Proficient utilizing Microsoft Word, Excel, Powerpoint; easily learn and
adapt to new software and industry specific applications.
• Strong verbal, written, and electronic communication skills. Proficient and confident
communicating in a clear, concise, and professional manner across all organizational levels as
well as with external customers.
• Strong problem solving skills with sense of urgency to quickly resolve issues in an efficient and
timely manner.
• Perform general office duties such as answer phones, route calls to appropriate individuals, take
and communicate messages, data entry, distribute correspondence, filing, and completing other
tasks as assigned.
• Ability to multi-task and simultaneously complete assigned tasks, as well as support co-workers
and customers in an efficient, effective, organized, and timely manner.
• Equally effective working independently as well as in a team effort.
• Flexible work style to allow smooth and efficient transition between various work environments
and assignments.
EMPLOYMENT HISTORY
Marshalls 2008 - present
Woburn, MA 01801
ESL Instructor - Contracted
EDUCATION