SCOT ROBERT CARR

27 Hopedale Street • Hopedale, MA 01747 • (508) 308-9810 • scotcarr@gmail.com

PROFESSIONAL EXPERIENCE
• Proven Customer Service Skills in educational, retail, and office environments, working with a
diverse multi-cultural customer population.
• Sales experience in retail and corporate environment.
• Solid computer skills. Proficient utilizing Microsoft Word, Excel, Powerpoint; easily learn and
adapt to new software and industry specific applications.
• Strong verbal, written, and electronic communication skills. Proficient and confident
communicating in a clear, concise, and professional manner across all organizational levels as
well as with external customers.
• Strong problem solving skills with sense of urgency to quickly resolve issues in an efficient and
timely manner.
• Perform general office duties such as answer phones, route calls to appropriate individuals, take
and communicate messages, data entry, distribute correspondence, filing, and completing other
tasks as assigned.
• Ability to multi-task and simultaneously complete assigned tasks, as well as support co-workers
and customers in an efficient, effective, organized, and timely manner.
• Equally effective working independently as well as in a team effort.
• Flexible work style to allow smooth and efficient transition between various work environments
and assignments.

EMPLOYMENT HISTORY
Marshalls 2008 - present
Woburn, MA 01801
 ESL Instructor - Contracted

Berlitz Language Center 1996 - present

Wellesley Hills, MA 02481
 Assistant Director
 Instructional Supervisor
 ESL Instructor

MarMaxx Group, Inc. 1994 – 1997

Framingham, MA 01701
 Special Project Coordinator

EDUCATION

Framingham State College Bachelor of Arts

Framingham, MA 01701 English Major

Holliston High School Diploma

Holliston, MA 01746 General Studies