Harbour Cafe

Breakfast Shift Organize Chart

Date : _______________
Supervisor : __________________________________
Responsibility : all activity in restaurant
: control leader (No.1) of two station
: assign the person who work extra job ( such as function, set up lobby bar )
Remarks : # take care buffet area refill plate
# need to cooperate with kitchen to refill some food item & juice
# assign Bus boy or trainee to clean the urgent need item
# cover and recheck two station are neat.
-----------------------------------------------------------------------------------------------------------------------------------------------Hostess : __________________________
Responsibility: greeting & seating customer
: take care food name tag (breakfast & lunch)
: take care all of flower decoration in dinning room and entrance area.
: ensure that enough napkin
: re-check table set-up
Remarks : # ensure greeting and seating all guest ( " good morning madam/sir how are you, this way please " )
# no need to ask coffee & tea to guest, after guest seating just say " enjoy your breakfast " and smile
# ensure to say thank you and good bye all guest ( "have a nice day or have a nice trip" )
------------------------------------------------------------------------------------------------------------------------------------------------Station A : 1.___________________________. 2. _______________________________________
Responsibility : Service & more attention all guest in area by follow up the sequence
1. Service coffee or tea (by decanter)
2. Clear (some dirty plate and table by tray)
3. Clean (table that guest leave by tray)
4. Set (re-setup the table by tray)
Remarks : # Make sure all guest in respond area were satisfied.
# Make sure all dirty plate on tray are neat
# Make sure table setup up-to standard and in place (flower vase, milk, sugar, ashtray, salt & pepper )
------------------------------------------------------------------------------------------------------------------------------------------------Station B : 1.____________________________. 2. __________________________________________
Responsibility : Service & more attention all guest in area by follow up the sequence
1. Service coffee or tea (by decanter)
2. Clear (some dirty plate and table by tray)
3. Clean (table that guest leave by tray)
4. Set (re-setup the table by tray)
Remarks : # Make sure all guest in respond area were satisfied.
# Make sure all dirty plate on tray are neat
# Make sure table setup up-to standard and in place (flower vase, milk, sugar, ashtray, salt & pepper)
-------------------------------------------------------------------------------------------------------------------------------------------------Back of house : 1. _________________________2. __________________________________
Responsibility : prepare all equipment : - juice glass.
- coffee cup & saucer,
- cleaning cutlery,
- folding napkin ,
- make tea and coffee
- clean area. ...etc
- prepare welcome drink up to FOs requests
- prepare cold towel for lunch
Remarks : # Make sure prepare cutlery on tray always full and place on the back counter.
# Make sure prepare welcome drink and cold towel before lunch time
------------------------------------------------------------------------------------------------------------------------------------------------Condition :
1. Every body must follow this system
2. Who will not follow up and have some problem in station will get their own responsibility as per station
( warning )
Prepare by: Mr Nguyen Van Thuong

31/8/2005