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against Defendants for intentional interference with T2s existing contracts over which this Court
has supplemental jurisdiction pursuant to 28 U.S.C. 1367.
PARTIES
T2 is Colorado Corporation doing business in the State of Colorado with its principal
place of business located at 4610 S. Ulster, # 150, Denver, Colorado 80239.
Defendant Windstream is a Delaware corporation with its headquarters office located at
4001 Rodney Parham, Little Rock, Arkansas, 72212. Windstream is authorized to conduct
business in Colorado as a telecommunications provider. McLeod USA Telecommunications
Services, LLC-PAETEC (McLeod-PAETEC) is an Iowa limited liability company that also is
authorized to conduct business in Colorado as a telecommunications provider. McLeodPAETEC has offices co-located with Windstreams office, but also maintains an office at 1
Marthas Way, Hiawatha, Iowa, 52233.
Platte River is a Colorado corporation which provides managed interstate
telecommunications services, among other services, and also acts as an agent for a variety of
telecommunications providers, including Windstream and McLeod-PAETEC. Platte Rivers
address is 2955 Inca Street, Suite 2K, Denver, Colorado, 80202.
JURISDICTION
This Court has jurisdiction pursuant to 28 U.S.C. 1331 in that the T2s claims are
brought pursuant to Section 207 of the Act, 47 U.S.C. 207, and seeks damages under Section
206 of the Act, 47 U.S.C. 206, for violations of Section 201(b) and 222(b) of the Act. Thus,
T2s complaint presents a federal question. T2 also brings a claim for intentional interference
with existing contracts over which this Court has supplemental jurisdiction pursuant to 28 U.S.C.
1367.
ALLEGATIONS THAT SUPPORT T2S CLAIMS
A.
and responsible for misusing T2 and its customers confidential proprietary network information
under Section 222(b) of the Act. T2 competes with all Defendants in the interstate and intrastate
telecommunications services market place. This Complaint, however, specifically relates to T2s
interstate telecommunications services and Defendants violations of Sections 201(b) and 222(b)
of the Act as they are required to adhering to these provisions as FCC regulated
telecommunications providers.
B.
violated Section 201(b) of the Act, in that Defendants engaged in an unjust and unreasonable
practice towards T2 by intentionally misappropriating (that is, without T2s consent) 390
telephone lines (with telephone numbers) assigned to T2 by the North American Numbering
Council (NANC) for use in T2s business as a telecommunications provider of interstate and
intrastate telecommunications service. Second, T2 claims that Defendants violated Section
222(b) of the Act in that the Defendants unlawfully obtained T2 and its customers confidential
proprietary network information without T2s authorization for purposes of Defendants using
such information in their marketing efforts of their telecommunications services to their existing
and prospective customers. T2 seeks damages for Defendants violation of these provisions of
the Act pursuant to Section 206 of the Act, including actual damages, and reasonable attorneys
fees and costs as permitted under that section of the Act.
4.
contracts with its customers by their actions which resulted in T2 suffering damages to its
business and reputation with its customers.
C.
insurance broker which also leases out office space to third parties. As a part of such lease
Cambridge provides telephone services to its lessees utilizing the 16 lines T2 provided to
Cambridge.
6.
153(10) of the Act, 47 U.S.C. 153(1)), or provider of interstate and intrastate telecommunications
service which services T2 purchases from its wholesale provider, XO Telecommunications
Services, LLC (XO). Prior to June 17, 2014, T2 provided a variety of telecommunications
services to Cambridge, located in Denver, Colorado, by means of 16 telecommunications lines
purchased from XO. Because of circumstances not relevant here, T2 and Cambridge decided that
T2 would not continue as Cambridges telecommunications services provider.
D.
with the assistance of Platte River as Cambridges new telecommunications provider. Such
retention is known as Local Number Portability (LNP), and is mandated by Section
251(b)(2) of the Act, 47 U.S.C. 251(b)(2). Cambridges decision invoked a process on the part
of T2, XO and Defendants to effect the porting of Cambridges lines to Defendants. Section
251(b)(2) of the Act requires local exchange carriers to provide LNP, i.e., the ability to retain
ones telephone number (i.e., line) when switching from one carrier to another. Cambridges
choice of Defendants, Windstream and McLeod-PAETEC, as their telecommunications carrier
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triggers an inter-carrier process for LNP. Thus, Defendants, at the direction of Cambridge,
submitted through Platte River or directly by Defendants a Local Service Request (LSR) to
XO requesting cancellation of T2s service to Cambridge and requesting XO to port
Cambridges 16 telephone lines to Defendants. After submitting the LSR to T2 and XO,
Defendants purportedly sent to the Number Portability Administration Center (NPAC) a
message to enter a pending subscription record with the necessary routing data or other numbers
to record Cambridges porting of its 16 lines. The NPAC was created to support the
implementation of LNP by operating regional number portability databases. Defendants,
however, sent NPAC a message to record Defendants porting of an additional 390 lines (i.e.,
telephone numbers for the 390 lines) NPAC had assigned to T2. The NPAC data base contains
proprietary information of both telecommunications providers and their customers. Upon
receiving the LSR, XO confirmed that it contained sufficient information to accomplish port, and
then created an internal service order which it sends to the appropriate operation support systems
within XO to port the numbers to Defendant. The LOC confirmed Defendants porting of a total
of 406 T2 lines comprised of the 16 lines T2 had assigned to Cambridge as well as an additional
390 lines T2 had assigned to its existing customers and which were working T2 telephone lines
T2 had not authorized to be ported to Defendants. XO did then automatically send Defendants
an LSR Confirmation (LOC) which creates a disconnect order that establishes that service to
Cambridge will be disconnected on a specific date, in this case June 17, 2014. Moreover, XO
established a 10-digit trigger in its telecommunications switches (this equipment routes, on
behalf of T2 inbound and outbound calls to and from Cambridge to the proper destination.). This
trigger is necessary to prevent the misrouting of certain calls in the short interval after
Cambridges numbers have been ported to Defendants, but before disconnection of T2s retail
service to Cambridge has been completed. The data that Defendants send to NPAC also serves
the purpose of preventing the inadvertent porting of numbers. Defendants and XO did perform
these afore mentioned functions.
8.
Cambridge, Defendants had also requested XO to port 390 additional T2 lines which are among
the large blocks of telephone numbers which the NANC had assigned to T2 for use in providing
its interstate and intrastate telecommunications services to its existing customers. T2 then
assigns these numbers to telephone lines. Defendants made this request based on Defendants
representation to XO that T2 had given its oral and written permission for XO to port these 390
additional T2 lines to Defendants. Windstream made the representation in writing to XO by
means of an LSR. In fact, T2 had not given such authorization either orally or in writing.
Nonetheless, based on Defendants LSR that T2 had authorized Defendants to receive the 390
lines, XO ported them to Defendants and sent Defendants a LOC confirming that Windstream
had requested XO to port the 16 lines T2 had assigned to Cambridge plus an additional 390 T2
telephone lines. Defendants then had XO disconnect these numbers from XOs database
preventing T2s use of lines in connection with its telecommunications platform of services. The
disconnection meant T2 and its customers no longer had use of these 390 lines.
10.
Defendants were able to determine that T2 had these additional 390 lines by
accessing the data base managed by NPAC. Under NPAC regulations, telecommunications
providers are only allowed to access the NPAC data base for the exclusive purpose of routing,
rating of calls, billing of calls, or performing maintenance in connection with the provision of
telecommunications services. Contrary to these NPAC regulations, Defendants accessed the
NPAC database to find T2s 390 telephone lines as well as to obtain T2 and its customers
proprietary network information for use in marketing T2s lines to their existing and prospective
customers.
F.
T2 had actually assigned the additional 390 lines that Defendants unlawfully
ported to themselves to T2 customers, including but not limited to, the Department of Defense,
Department of Energy; multiple medical emergency facilities as numbers used for general, pre
and post-surgical contact, and obstetric or gynecological emergencies; Federal Contract Support
Desks; Whitehouse Military Operations support desks, several financial institutions main
telephone numbers, multiple Denver-based Charter schools main and backdoor phone numbers,
a US-Based telephone number for IBM China, multiple other information technology companies
and their support and internal telephone numbers, as well as T2s main telephone numbers,
including T2s HELP desk numbers, all of which require their customers to have by contract 24/7
access to T2; T2s employees home telephone numbers; and other internal telephone numbers T2
had assigned to itself for internal use. Defendants actions causing the disconnection of the 390
numbers caused T2s customers to be unable to contact T2 or for T2 to contact its customers, for
at least 21 hours, probably much more, beginning June 17, 2014. T2 learned of Defendants
misappropriation of T2s additional 390 lines on June 17, 2014. T2 then spent at least 10 days
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unwinding Defendants illegal port of T2s 390 numbers. Defendants illegal porting of T2s 390
lines plus their action in obtaining T2 and its customers confidential proprietary network
information, caused T2 to suffer significant costs and damages totaling at least $360,000, if not
more. Defendants actions constitute an unjust and unreasonable practice in violation of Sections
201(b) of the Act. Defendants actions also violated Section 222(b) of the Act by accessing the
NPAC to learn of T2 and its customers confidential proprietary network information.
G.
authorization constitute an unjust and irresponsible practice under Section 201 (b) of the Act.
That Section of the Act states, in pertinent part, that all practices of common carriers, and in
connection with interstate telecommunications services, must be just and reasonable and that any
such practice that is unjust or unreasonable shall be declared unlawful.
13.
damages, including but not limited to, the costs of unwinding the unauthorized porting of T2s
numbers, T2s credits to its customers for the outage, and credits to customers who require 24/7
service, damage to T2s reputation in the industry, T2s loss of customers, with total at least
$360,000.
14.
Defendants actions also violated Section 222(b) of the Act in that Defendants
intentionally misappropriated T2s 390 telephone numbers which include T2s customers
confidential proprietary network information for the purpose of marketing these numbers to
existing or prospective customers. Section 222(b) prohibits Defendants use of T2 and its
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Finally, Defendants actions in porting the 390 lines without T2s authorization
T2 repeats and re-alleges the allegations in paragraphs 1 through 15, as if fully set
forth herein.
17.
Section 201(b) of the Act by misappropriating (i.e., without T2s authorization) T2s 390
telephone numbers in connection with Defendants interstate telecommunication service.
Defendants actions misappropriating these telephone numbers were intended to injure T2 in its
provision of interstate telecommunication services in competition with Defendants, and benefit
Defendants.
18.
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19.
forth herein.
22.
proprietary network information in violation of Section 222 (b) of the Act by taking T2s
telephone numbers without T2s consent and using these numbers for the purpose of marketing
its telecommunication services to Defendants existing or prospective customers.
23.
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T2 repeats and re-alleges the allegations in paragraphs 1 through 25, as if fully set
forth herein.
27.
multiple medical emergency facilities as numbers used for general, pre and post-surgical contact,
and obstetric or gynecological emergencies; Federal Contract Support Desks; Whitehouse
Military Operations support desks, several financial institutions main telephone numbers,
multiple Denver-based Charter schools main and backdoor telephone numbers, a US-Based
telephone number for IBM China, multiple other information technology companies and their
support and internal telephone numbers, as well as T2s main telephone lines, including T2s
HELP desk lines, all of which require 24/7 access by T2s customers and T2s ability to respond
to customer inquiries; T2s employees home telephone lines; and other internal telephone lines
T2 had assigned to itself for internal use.
28.
In these contracts, each of the parties (except for T2s employees and T2s internal
lines) with whom T2 contracted had agreed to subscribe to T2s interstate telecommunications
services in return for 24 hour, 7 days per week access to T2s interstate services for the purposes
of inquiring about, improving, modifying, changing, adding or discussing T2s existing
telecommunications services. T2 also committed to respond immediately to such inquiries,
among the other contractual commitment on the part of both parties. One and or more of the
parties with whom T2 contracted accessed T2s interstate telecommunications services on a daily
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basis, and T2 responded to such inquiries very promptly as it was required to do under its
contracts with these parties.
29.
30.
whom T2 contracted ability to access T2s services as well as T2s ability to give such access.
31.
contracted and T2s ability to give access to such parties described above was improper.
32.
limited to, granting credits to the parties with whom T2 contracted against their payments to T2
for T2s telecommunication services, in an exact amount to be proved at trial.
WHEREFORE, Plaintiff respectfully requests that:
(a)
As to the First claim for relief, this Court determine that Defendants violated
Section 201(b) of the Act, by intentionally misappropriating (i.e,. without T2s authorization)
T2s 390 telephone numbers for and in connection with Defendants interstate
telecommunication services;
(b)
As to the first claim for relief, this Court award T2 actual damages in an exact
As to the first claim for relief, this Court award Plaintiff reasonable attorneys fees
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(d)
As to the first claim for relief, this Court award such other and further relief as
As to the second claim for relief, this Court determine that Defendants violated
Section 222 (b) of the Act taking T2s telephone numbers without T2s consent for the purpose of
marketing its telecommunication services to Defendants existing or prospective customers;
(f)
As to the second claim for relief, this Court award T2 actual damages pursuant to
As to the second claim for relief, this Court award Plaintiff reasonable attorneys
As to the second claim for relief, this Court award T2 such other and further relief
As to the third claim for relief, this Court determine that Defendants intentionally
As to the third claim for relief, this Court award T2 actual damages incurred as a
result of Defendants intentional interference with T2s existing contracts in an exact amount T2
proves at trial;
(k)
As to the third claim for relief, this Court award T2 such other and further relief as
may be appropriate.
PLAINTIFF DEMANDS A TRIAL BY JURY
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