T.

Kozbur
1118 W Grand Ave., Chicago, IL 60642 708-655-7497
tkozbur@gmail.com

EDUCATION
Dominican University River Forest, Illinois
Masters of Library and Information Science, 2015
Loyola University Chicago, Illinois
Bachelor of Arts, History, cum laude 2010
Bachelor of Science, Anthropology cum laude 2010
SKILLS
Reference Services, Instruction, Research Support, Customer Service, Technology Support, Instruction,
Fluent in Ukrainian, Proficient in Spanish, Problem Solving, Digital Media Production, Collection
Management
TECHNICAL SKILLS
HTML, Microsoft Word, Microsoft Excel, Microsoft Publishing, SharePoint, LibGuides 2.0, RDA
PROFESSIONAL LIBRARY EXPERIENCE
Advanced Resources, CyberNavigator

2015-Present

Funded through the Chicago Public Library Foundation, worked at the Harold Washington Library
Center. Taught digital literacy including typing and mouse skills and navigating websites and the Internet.
Offered resume and cover letter support, and assisted in navigating online government services including
SNAP, immigration services, and unemployment security.
Joseph Schaffner Library, Reference Intern

2014-Present

Library serves the Northwestern University downtown campus, which includes the Kellogg School of
Business, the School of Professional Studies, and the Osher Lifelong Learning Institute. Provided online
and in-person reference services, supervised student workers, and performed general circulation duties.
Rebecca Crown Library, Reference Assistant

2014

Library serves the undergraduate and graduate students and faculty and staff of Dominican University.
Provided chat and in-person reference services, created and curated online Library Guides, edited
orientation handouts, and assisted public patrons in technology use.

T. Kozbur

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VOLUNTEER LIBRARY EXPERIENCE

Gerber/Hart LBGTQI Library and Archives

2014-Present

Primarily serves the LBGTQI community throughout the Midwest. Created youth programming,
performed shelf reading, and coordinated donations.
PROFESSIONAL LIBRARY ORGANIZATIONS
American Library Association
Member, 2013-Present
American Library Association International Mentoring Program
Mentee, 2015-Present
RELEVANT WORK EXPERIENCE
Brown Elephant, Sales Associate

2013-2015

Resale shop that supports the Howard Brown Health Center. Assisted customers in purchasing furniture,
worked with potential donors, processed donations, and performed cashier duties.
Groupon, Inc.
2011 - 2013
Deal-of-the-day website that features discounted gift certificates usable at local or national companies.
Quality Assurance Editor (2012 - 2013)
Proofed deal copy against Salesforce records to ensure accuracy and prevent liability, communicated with
Sales and Account Management departments, and worked on the Groupon Getaways editorial team.
Deal Creator (2011 - 2012)
Wrote voucher titles, fine legal print, and redemption instructions from Salesforce records. Served as
point of contact for the Capacity Pilot Program to ensure merchant satisfaction, and gave instructional
sessions.