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business associates while allowing input from the learners in decision-making process on what
criteria is relevant to the purpose of the study..
Instructional Methods Rationale and Support
The collaborative learning and problem solving instructional methods proved to be
efficient for attacking the business problem. The collaborative learning takes place in cyberspace
with the aid of Web 2.0 tools. Throughout training modules (1-4) various form of technological
tools were at the crux of the assignments and presentation. The assessment of the learning
environment was characterized by a need for distance learning. Thus, online software from the
Web 2.0 platform such as Pb Works, Skype, Blogger, etc. was employed to meet the distance
learning needs. Newby and Stepich (2011) state, to fully participate in this world,
students need to be able to analyze problems, form tentative hypotheses,
collect and interpret data, and develop some type of logical approach to
solving the problem (p.110). The two instructional methods were somewhat interactive
as the collaboration was implemented in order to solve a business problem that involved the
learners.
The cooperative learning and problem-solving methods connected at the point where the
decision was made to document the instruction in a training manual. The idea was conceived
after training modules reflected a flow of progress towards the inaugural objective/purposetraining business associates with Web 2.0 tools. Chun Wah M., Eastwood, A. (2012) states, to
better prepare our learners, we decided to develop web-based learning modules. Compared to
traditional modalities, e-learning activities are easier to distribute, standardise and update. They
can encourage independent and active learning, and offer access flexibility (McKimm et al.
2003; Ruiz et al. 2006) to clinically based learners (p.1). In some cases, when one problem is
solved another develops; consequently, flexibility must be a condition governing the choice/array
of technological tools assembled for the project. Shimrit, Keith, and Dotsika (2014) state, in
employing a combination of user stories, a shared understanding of the different characteristics
of Web 2.0 technologies, and a shared understanding of the types of materials that were likely to
be shared, the firm was therefore able to ensure that the correct Web 2.0 tool was being utilised
dependent on the behaviour that the firm was seeking to encourage and the type of knowledge
being shared and/or created (p.1) .As an instruction designer, the encounter with the training of
the business associates to use Web 2.0 led to the question of which Web 2.0 technology to
employ. After collaboration by the business associates through Email, Skype and WikiSpaces,
PbWorks was chosen as the primary website for documenting information. Chun Wah M.,
Eastwood, A. (2012) states, the course consisting of five multimedia-rich, tutorial-like modules
was built without IT specialist assistance or specialised software. The web 2.0 services used were
free. The course can be accessed with a modern web browser (p.1079). Thus, the problem of
communicating over distance was resolved through cooperative learning (collaboration) by
virtue of the Web 2.0 tools that were inexpensive/free and easily accessible through the Internet.
Newby and Stepich (2011) state, the central idea is that cooperation and
interaction allow students to learn from several sources, not just the teacher,
while also providing each student opportunities to share their own abilities
and knowledge (p.408). Thus, cooperative learning is asserted to be an
efficient method of teacher/student collaboration which is exemplified
through the PbWorks web site created by the instructor and business
associates collectively.