Kelly A.

OBrien
302 W. Vernon Ave. - Apartment 4 - Normal, Illinois 61761 - 630.217.3533 21kellyobrien@gmail.com
Education:

Illinois State University

Bachelor of Science in Public Relations

Expected Graduation Date: December 2015

Work Experience:

Molise PR
May 2015-August 2015
Summer Intern
Managed multiple clients social media accounts by sending a minimum of 10 tweets per client per day.
Attended news segments and events for clients.
Created press releases, blogs, press clips, and videos according to clients needs.
Helped develop Search Engine Optimization campaigns and increase Search Engine rankings.
Updated business listings for clients.
Completed manual submissions.
Illinois State University Hockey
August 2014 Current
Marketing & Public Relations Intern
Assist in the creation of marketing strategies and outreach efforts to the campus and local community.
Create and maintain ongoing social networking and word-of mouth initiatives.
Development of communication materials through use of social media, team website, and press releases.
Collaborate with team officials in regard to event planning and coordination.
Update media lists on a weekly basis.
Proposed and executed the idea for Player of the Week videos.
Helped increase social media followers on Facebook and Twitter by 50% for the 2014-2015 season.
Helped facilitate the hockey clubs move from Division II to Division I.
Noodles & Co.
March 2014 Current
Server
Demonstrate attentive skills within the restaurant by making each patron my number one priority.
Multitask effectively while finishing on duty jobs, on top of attending to customers.
Maintain a sanitary environment while on shift to benefit customers and co-workers.
Communicate effectively with team members, supervisors, and customers.
Ensure each customer a welcoming and positive experience.
The Salon
May 2013 Current
Summer Assistant (part-time, weekends only)
Knowledgeable on the products used on clients while being shampooed.
Multitask effectively while attending to clients while finishing other duties throughout the day.
Help make the stylists day easier by cleaning up in between clients.
Demonstrate the ability to replenish stylists tools and products, along with retail products.
Able to up-sell and stay on feet throughout the day.
Highly skilled in booking and confirming appointments.
The DiGiacomo/Sandercook Family
May 2014 August 2015
Full Time Summer Nanny/Mothers Helper
Gave detailed and accurate care to newborns and toddlers.
Comprehensive knowledge of preparing bottles for babies and care for feeding equipment.
Maintained a safe, educational, and supportive environment.
Became knowledgeable about the everyday care for children.
Helped with early-on developmental skills.
CPR certified.
Le Chocolat du Bouchard
September 2011 August 2013
Shift Lead/Server
Was responsible for restaurant operations during assigned shifts, including opening & closing the
restaurant.
Delegated duties to employees to ensure a smooth transition between shifts.
Maintained a team of 4 to 11 people per day.

 Maintained a strict inventory control of stock as well as ordering, stocking, and reports pertaining to
inventory.
Reconciled conflicts that customers encountered by providing exceptional customer service and going
above and beyond customer expectations.
Demonstrated patience and a positive attitude with my team.
Balanced time management and organization while tending to customers.
Activities:

Illinois State University Public Relations Student Society of America

Nanning/Mothers helper

Accomplishments:

Completed 50 hours of community service for the United Service Organizations

Completed 30 hours of community service for the Hesed House
Kevin Meyer Spirit Award recipient
Neuqua Valley Junior Varsity Softball Conference Champions in 2008 & 2009
Neuqua Valley Varsity Softball Regional Champions in 2010
High school softball athletic letters all four years

References:

Brittany Johnson
Molise PR
Account Executive
120 N. Green Street
Chicago, IL 60607
bjohnson@molisepr.com
(714) 745-6735
James Wayne
Illinois State University
Coordinator, Leadership and Special Programs
Campus Box 2781
Normal, IL 61790-2781
jwayne@ilstu.edu
(309) 438-2577
Kathy Yankovich
The Salon
15144 S. LaGrange Road
Orland Park, IL 60462
(708) 334-6852
Dunata DiGiacomo
Nanny Employer
3639 N. Hermitage Ave
Chicago, IL
(847) 502-1770
Steve Ford
Le Chocolate Du Bouchard
129 S. Washington St.
Naperville, IL 60540
(630) 355-5720