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OB Presentation

Types of Teams in
Organizational Behavior
Types of Teams
Problem Solving Teams

• Most common form of team

• Typically comprising of 5-12

• Include employees from the
same department

• Members share ideas and
suggestions on improving
work processes

• No authority to unilaterally
implement suggested
Self Managed Teams
• Groups of 10 – 15 people
who take on the
responsibilities of their
former supervisors.

• More independent as
compared to problem
solving teams

• Include employee
members performing
related or
interdependent jobs.
Self Managed Teams
• Tasks include :
Ø Planning and scheduling work
Ø Assigning tasks to members
Ø Making operating decisions
Ø Taking action on problems
• Fully self managed teams select their own
members and evaluated teams members

• It leads to better employee satisfaction but
plagued by higher absenteeism and
turnover rates
Cross Functional Teams
• Employees from the same
hierarchical level but from
different work areas

• Used widely today successfully
by many organizations

• Effective means for people
from diverse areas to
exchange information,
develop ideas and solve

• Often lead to brainstorming
sessions leading to
Cross Functional Teams
• Difficult to handle

• Efforts have to be made
towards developing
trust and building

• Used effectively by
companies like Boeing,
IBM, Toyota and Harley-
Davidson to name a
Virtual Teams
• Teams using technology
to tie together
physically dispersed
member in order to
achieve a common

• Use communication
links like WAN, video
conferencing or email

• Technology makes
world a smaller place
to live in everyday
Virtual Teams
• Virtual teams face special

• Less rapport and less direct
interaction amongst members

• Teams report less satisfaction

• Management should ensure:
Ø Establishment of greater trust
amongst members
Ø Close monitoring of team
Ø Efforts and products of the
virtual team are well