Escolar Documentos
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Cultura Documentos
Improvement Project
Microsystem Model:
Leadership
A leader must have:
oAbility to balance reaching collective goals,
while simultaneously empowering staff
individuals,
oFoster a positive unit culture
oBuild knowledge
oReview and reflecting staff job status.
Microsystem Mode
Organizational Culture and Support
Culture
o Mission: to make a difference in peoples lives
through excellent patient care
o Vision: We will be a national leader recognized for
clinical excellence and innovation, preferred for a
highly coordinated patient experience, and
distinguished by the quality of our people.
Nelson, E. C., Batalden, P. B., Mohr, J. J., Godfrey, M. M., Headrick, L. A., & Wasson, J. H. (2002). Microsystems in health
care: Part 1. Learning from highperforming front-line clinical units. Joint Commission Journal on Quality and Patient Safety,
28(9), 472-493.
Microsystem Model:
Patient Focus & Staff Focus
Patient-centered care
oMeeting patient needs
oCommitment to Quality and Safety
Staff Focus
oSelective Hiring
oValued members
oNot supportive enough with:
Education, training, and professional growth
Nelson, E. C., Batalden, P. B., Mohr, J. J., Godfrey, M. M., Headrick, L. A., & Wasson, J. H. (2002). Microsystems in health
care: Part 1. Learning from highperforming front-line clinical units. Joint Commission Journal on Quality and Patient Safety,
28(9), 472-493.
Microsystem Model:
Interdependence of Care Team
Nelson, E. C., Batalden, P. B., Mohr, J. J., Godfrey, M. M., Headrick, L. A., & Wasson, J. H. (2002). Microsystems in health
care: Part 1. Learning from highperforming front-line clinical units. Joint Commission Journal on Quality and Patient Safety,
28(9), 472-493.
Microsystem Model:
Use of Information and Healthcare Technology
Use of Information
oMyChart for patients
oHealthLink for physicians
oElectronic Medical Records
HealthCare Technology
oMedication Scanning,
oAlaris Pumps
oAsCom Phones
oElectronic Pyxis
oElectronic Charting
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Microsystem Model:
Process for Healthcare Delivery Improvement
Staff Nurses
oLess opportunities
Microsystem Model:
Staff Performance Patterns
CAUTI/CLABSI Board
oCurrent/Past Percentages
oUpdated Annually
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References
American Association of Critical Care Nurses. (2015). Frequently Asked Questions about CCRN Certification. Retrieved
from http://www.aacn.org/wd/certifications/content/faqsccrn.pcms?menu=
Indeed. (2015). Registered Nurse Salary in Tucson, AZ | Indeed.com. Retrieved from
http://www.indeed.com/salary/q-Registered-Nurse-l-Tucson,-AZ.html
Kane-Gill, S. L., Jacobi, J., & Rothschild, J. M. (2010). Adverse drug events in intensive care units: risk factors, impact,
and the role of team care. Critical care medicine, 38, S83-S89.
Nelson, E. C., Batalden, P. B., Mohr, J. J., Godfrey, M. M., Headrick, L. A., & Wasson, J. H. (2002). Microsystems in health
care: Part 1. Learning from highperforming front-line clinical units. Joint Commission Journal on Quality and Patient Safety,
28(9), 472-493.
Nelson, E. C., Batalden, P. B., Homa, K., Godfrey, M. M., Campbell, C., Headrick, L. A., ... & Wasson, J. H. (2003).
Microsystems in health care: Part 2. Creating a rich information environment. Joint Commission Journal on Quality and
Patient Safety, 29(1), 5-15.
Godfrey, M. M., Nelson, E. C., Wasson, J. H., Mohr, J. J., & Batalden, P. B. (2003). Microsystems in health care: Part 3.
Planning patient-centered services. Joint Commission Journal on Quality and Patient Safety, 29(4), 159-170.
Wasson, J. H., Godfrey, M. M., Nelson, E., Mohr, J. J., & Batalden, P. B. (2003). Microsystems in health care: Part 4.
Planning patient-centered care. Joint Commission Journal on Quality and Patient Safety, 29(5), 227-237.
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References
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