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This is to certify that the Summer Project Study Report, Titled Retailer penetration and
competitor analysis submitted by Mr Gaurav Sinha as partial fulfilment of requirement of the
two year PGDM(FS) (2014-2016) is a bonafide work carried out by the student at our Institute.
This Summer Project Study is his original work and has not been submitted to any other
Institute.
Project Supervisor
Place: Lucknow
I Gaurav Sinha student of PGDM batch (2014-2016) declare that the project entitled Retail
penetration and competitor analysis is my own work conducted under the supervision of my
Mentor Prof. Dheeraj Misra as a partial fulfillment of Summer Internship Program for the course
of PGDM submitted to Mr. Rohit Ranjan (Adani Wilmar) and Jaipuria Institute of Management,
Lucknow.
I further declare that to the best of my knowledge the project does not contain any part of any
work which has been submitted for any other project either in this institute or in any other without
proper citation.
Place: Lucknow
ACKNOWLEDGEMENT
All successful work need large number of hands to accomplish any work. I acquire this opportunity
with much pleasure to thank all people who have helped me through the course of my journey
towards this project. I sincerely thank Mr. Rohit Ranjan (ASM- Adani Wilmar Lucknow) for
providing me an opportunity to undergo such a beneficial project in the organization. A sincere
thanks to TSI (territory sales inspector) and all the sales persons who all helped me to complete
my survey.
I would like to thank my Mentor, Prof. Dheeraj Misra (Dean, Jaipuira Institute of management). I
would also like to extend my thank you for immense help given by Prof. A.S.Sandhya. Their caring
and supportive attitude gives me to of support in doing my project.
Finally, this project would not have been possible without the confidence, endurance and support
of my family. My family has always been a source of inspiration and encouragement. I wish to
thank my family, whose love, teachings and support have brought me this far.
Gaurav Sinha
JL14FS15
Executive Summary
The Indian food industry has high growth potential and food is related to necessities of any
countrys citizen. Food is something which substantially differentiates India from the Western
countries and India is poised to become a health conscious country in which the ingredients of the
food is a key thing which people would look at before enjoying the utility out of that food. The
food oil industry is there by set to produce health conscious oils which will eliminates the use of
non-healthy oils. The Indian food and grocery market is the worlds sixth largest, with retail
contributing 70 per cent of the sales. It is projected to grow at the rate of 104 per cent, touching
US$ 482 billion by 2020.
The summer internship that was conducted belonged to a part of food industry in India i.e., Fortune
brand of the Adani Wilmar group in Lucknow area. The project topic is Retail penetration and
competitor analysis. For this purpose, a questionnaire was provided by the company for which
we had to collect the data and sample size comprised of 659 retailers and 61 customers. The target
which was set by me on a daily basis was meeting at least 20 respondents (retailers) which was
achieved most of the times. My work was divided in divided into two halves: in the first months
data collection was done and in the next months feeding of the data on Ms-excel and a
comprehensive analysis of the same was conducted.
There was different categories of Fortune edible product:- Sunflower oil, Rice bran health oil, Soya
chunks, Besan, Rice, Kachi ghani mustard oil and Bullet oil. After surveying various retailers and
customers, it was witness that the highest selling product (mentioned) of the brand is Fortune Kachi
ghani mustard oil.
For the purpose of conducting survey, I paid visits to Husainabad, Thakurganj, Khala Bazar,
Motijheel, Mawaiya, Aminabad, Ganeshganj, Narhi and various other places.
Through this process of visiting places, conducting survey and analyzing the data collected the
findings were:
Contents
CHAPTER 1 .................................................................................................................................................... 1
Introduction .............................................................................................................................................. 1
Problem Statement ............................................................................................................................... 2
Rationale of the Problem ...................................................................................................................... 2
Methodology......................................................................................................................................... 3
Scope of the study ................................................................................................................................ 4
Limitation of the Study.......................................................................................................................... 4
CHAPTER 2 .................................................................................................................................................... 5
Introduction .............................................................................................................................................. 5
Products / Services and Processes/ Facilities ..................................................................................... 12
HR Department ................................................................................................................................... 24
Competition Analysis .......................................................................................................................... 26
SWOT Analysis..................................................................................................................................... 30
PESTEL Framework Analysis of Company ........................................................................................... 32
CHAPTER 3 .................................................................................................................................................. 34
DATA COLLECTION AND ANALYSIS.......................................................................................................... 34
Data Collection Method ...................................................................................................................... 34
Presentation and Processing of the Data for Analysis ........................................................................ 37
Conclusion ........................................................................................................................................... 37
CHAPTER 4 .................................................................................................................................................. 38
DATA ANALYSIS AND INTERPRETATION .................................................................................................. 38
Outcomes and interpretation of outcome.......................................................................................... 38
Conclusion ........................................................................................................................................... 67
CHAPTER 5 .................................................................................................................................................. 68
RECOMMENDATIONS ............................................................................................................................. 68
Brief Description of Recommendations .............................................................................................. 68
Suggested Scheme of Implementation ............................................................................................... 69
Conclusion ........................................................................................................................................... 69
CHAPTER 6 .................................................................................................................................................. 70
CONCLUDING REMARKS ......................................................................................................................... 70
Summary ............................................................................................................................................. 70
List of tables
Content
Page no.
Table 1.1
Table 2.1
Table 2.2
Table 2.3
Table 2.4
Table 2.5
Table 2.6
Table 2.7
Table 2.8
Table 3.1
Table 3.2
Table 3.3
Table 3.4
Table 4.1
Table 4.2
Table 4.3
Table 4.4
Table 4.5
Table 4.6
Table 4.7
Table 4.8
Table 4.9
Table 4.10 ..
Table 4.11 ..
Table 4.12 ..
Table 4.13 ..
Table 4.14 ..
Table 4.15 ..
Table 4.16 ..
Table 4.17 ..
Table 4.18 ..
Table 4.19 ..
Table 4.20 ..
Table 4.21 ..
Table 4.22 ..
Table 4.23 ..
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List of figures
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Figure 2.12 ....
Figure 2.13 ....
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Figure 2.18 ....
Figure 2.19 ....
Figure 4.1 ......
Figure 4.2 ......
Figure 4.3 ......
Figure 4.4 ......
Figure 4.5 ......
Figure 4.6 ......
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CHAPTER 1
Introduction
Cooking oils, although a common ingredient in many recipes, contribute a high number of calories
to foods, which in turn can lead to weight gain. Substitutes can be used, depending on the type of
food being cooked, to help eliminate excess fat. Some pre-packaged foods use low-calorie cooking
oils in place of traditional oils. In the packing category we are having Rice bran oil, Sunflower oil,
Soya oil, Mustard oil.
Rice bran oil is the oil extracted from the hard outer brown layer of rice after chaff. It is notable
for its high smoke point of 232 C (450 F) and its mild flavor, making it suitable for hightemperature cooking methods such as stir frying and deep frying. It is popular as a cooking oil in
several Asian countries.
Sunflower oil is the non-volatile oil compressed from sunflower seeds. Sunflower oil is commonly
used in food as a frying oil, and in cosmetic formulations as an emollient. The oil contains
appreciable quantities of vitamin E, sterols and other aliphatic hydrocarbons.
Soybean oil is a vegetable oil extracted from the seeds of the soybean. It is one of the most widely
consumed cooking oils. As a drying oil, processed soybean oil is also used as a base for printing
inks (soy ink) and oil paints.
1|Page
Problem Statement
The main objective of any business is to maximize the shareholder wealth which is possible only
if a company earns the rate of return over and above the expectation of the investors. The major
sector which effect the company rate of return is sales turnover. The sales turnover to a great extent
depend upon the marketing process. In case of manufacturing products the different stakeholders
are involves in the selling process, manufacturing company supply the product to the distributor
and then to the wholesaler which in turn passes through the retailers and retailers finally passes to
the final consumers. Thus to increase the sales of the company, they must have effective and
sufficient supply chain to pass the product from the manufacturer to the final consumers. Retailers
plays an important role in increasing the sales of the company by giving the importance to the
brand which are manufacture by the manufacturing company. The objective of the study is to
assess the retailer behavior to push the particular brand more than the other brand. So, study attends
to answer to the question why retailer give more importance to one brand to another. At the retailer
outlet the different brand of the similar product manufacture by the manufacturing company are
available for sale which compete at the retailers outlet. The product which has been chosen for
are edible oil, rice, besan and soya chunks.
The reasons behind the project was that Fortune Rice Bran Health Oil is a were healthy oil for
the consumer as it is heart friendly, clean blood vessels, anti-cancer properties and many more
benefits are there of this oil. The retail penetration of the RBHO was not good as compare with
the other product and company says that it is our most healthy oil.
2|Page
Methodology
Research methodology is the arrangement of condition for collection and analysis of data in a
manner that aims to combine the relevance to the research purpose with economy in procedure.
Research is conceptual structure within which research is conducted. It is way to systematically
study and solve the research problems. The steps which complete the process are mentioned below:
a) Problem Identification
b) Development of Approach to problem
c) Research design Formulation
d) Fieldwork and Data Collection
e) Data Preparation and Analysis
f) Report preparation and Presentation
Research Design:
Sampling Design:
Sample Technique
Judgmental
Sample Size
659 retailers
Lucknow
( sales route design by the company for the
sales representative)
Sample Area
Analytical tool:
Survey, Observations
Structured Questionnaires, Observations
Table 1.1
3|Page
4|Page
CHAPTER 2
Introduction
5|Page
Adani Enterprises is the largest trading house of India in importing coal with a market share 60%.
It also supplies coal to NTPC, India. Adani group became India's largest private coal mining
company after Adani Enterprises won the Orissa mine rights.
In 2011, Port of Dahej became operational and now has a capacity of 20 million MT capacity. The
company also bought Galilee Basin mine in Australia with 10.4 billion MT of coal reserves. It also
commissioned 60 million MT of handling capacity coal import terminal in Mundra, making it the
worlds largest.
Further in the same year, the Adani group also bought Abbot Point port in Australia with 50 million
MT of handling capacity. It also commissioned Indias largest solar power plant of 40 MW. As
the firm achieved 3960 MW capacity, it became the largest private sector thermal power producer
in India.
In 2012, the Adani Group took the next phase of growth. It has embarked on the third phase of
development an integration infrastructure business. It revamped its logo and developed a new
identity. The company focuses on three important business clusters that include resources, logistics
and energy.
In 2014, Adani Power emerged as Indias largest private power producer. Adani Power's total
installed capacity now stands at 9,280 MW.
Mundra Port, the flagship port of Adani Ports and SEZ Ltd. (APSEZL), has achieved a new
landmark of handling 100 million metric tonnes in FY 13-14. Mundra is the only commercial port
in India to have achieved such a unique feat. APSEZL, Indias largest port developer and operator
is part of the Adani Group.
On 16 May 2014, Adani Ports acquired Dhamra Port on East coast of India for Rs 5,500
crore.[12] Dhamra Port is a 50:50 joint venture between Tata Steel and L&T Infrastructure
Development Projects which is now acquired by Adani Ports. The port commenced operations in
May 2011 and handled a total cargo of 14.3 million tonnes (mt) in 2013-14. The acquisition of
Dhamra port will help the company ramp up its capacity to over 200 million tonne by 2020, making
it a leader among private sector port operators in the country.
6|Page
7|Page
8|Page
AWL has the largest distribution network among all branded edible oil players in India, with more
than 93 stock points, 5000 distributors and *10% Retail Penetration which spans across approx. 1
Million outlets all over India.
9|Page
-Promising
Globoil awarded Fortune Rice Bran Health Oil as 'Emerging Brand of the Year 2014'.
Globoil Diamond award under 'Highest Importer of Edible Oil' category. 2014
Won the IFC-Mint Strategy award in 'Food and Beverage' category. 2014
Master Brand Award in the Consumer Category for the year 12'-13'
10 | P a g e
Fortune has become one of the largest selling edible oil brands in India
Fortune brand has been voted as the winner of Readers Digest Trust Brand Award
06', 07', 08' & 09' under the gold category. 'Readers Digest Trusted Brand of the Year' for the third
consecutive year from 2012 - 2014
Mantralayam refinery was presented the Award for Second Highest Processor of
Sunflower Seed Oilcake for the year 05'-06' & 06'-07' by SEA
Fortune was awarded the Globeoil Award 2006 for the Fastest Growing Edible Oil Brand
According to a survey conducted by Business World in 2005, AWL was one of the top
three Food Processing Companies in India
11 | P a g e
12 | P a g e
Figure 2.1
Sizes available:
Pouches - 1 liter
Jerry cans - 2 liters, 5 liters, 15 liters
13 | P a g e
Sizes available:
Pouches - 500 ml, 1 liter
Pet bottles - 500 ml, 1 liter
Jerry cans - 2 liters, 5 liters, 15 liters
Tins - 15 liters, 15 kgs
Figure 2.2
14 | P a g e
Figure 2.3
Sizes available:
Pouches - 500 ml, 1 liter
Pet bottles - 500 ml, 1 liter
Jerry cans - 5 liters, 15 liters
Tins - 15 liters, 15 kgs
15 | P a g e
Figure 2.4
Sizes available:
Pouches - 500 ml, 1 liter
Pet bottles - 200 ml, 500 ml, 1 liter
Jerry cans - 2 liters, 5 liters, 15 liters
Tins - 15 kgs
16 | P a g e
Figure 2.5
Sizes available:
Pouches- 500 ml, 1 liter
Pet bottles - 200 ml, 500 ml, 1 liter
Jerry cans - 2 liters, 5 liters, 15 liters
Tins - 5 liters, 15 liters
Barni (wide mouth) - 2 liters, 5 liters
17 | P a g e
Sizes available:
Pouches - 1 liter
PET Bottles - 200 ml, 500 ml, 1 liter
Jerry Cans - 2 liters, 5 liters, 15 liters
Tin - 15 kgs
Barni (wide mouth) - 2 liters, 5 liters
Figure 2.7
18 | P a g e
Figure 2.8
Sizes available:
SKUs: 90 gm, 200 gm & 1 kg
Fortune Besan
Made from 100% Chana Dal
Figure 2.9
19 | P a g e
Raag Gold
Figure 2.10
Raag Vanaspati
Sizes available:
Pouches - 200 ml, 500 ml , 1 liter
Barni - 2 liters, 5 liters, 15 liters, 15 kg
Matka - 2 liters, 5 liters
Tin - 15 liters, 15 kg
Figure 2.11
20 | P a g e
Sizes available:
Bags - 1 kg, 5 kgs, 10 kgs & 25 kgs
Figure 2.13
21 | P a g e
Sizes available:
Bags - 1 kg & 5 kgs
Figure 2.15
22 | P a g e
Sizes available:
Bags - 1 kg, 5 kgs, 10 kgs & 25 kgs
Figure 2.16
Sizes available:
Figure 2.17
23 | P a g e
HR Department
24 | P a g e
INTRODUCTION:
In the generals term human resources means knowledge, skills, creative activity and talent
of an organization work force as well as the value attitudes and beliefs of an individual involved.
Earlier the employees of an organization are to be considered as a valuable asset of the firm. In the
firm the employees are working efficiently. They are provided different kind of facilities like dress,
bonus, canteen, transportation. If the employee is from higher authority, hospital facilities, housing
facilities, if there is an emergency need to employee.
Figure 2.18
25 | P a g e
Competition Analysis
Major Competitors of the Firm:
Soybean Refine Oil
Brand
Fortune
Nature Fresh
Sundrop
Dalda
Tulsi
Bail Kolhu
Mahakosh
Gemini
Hind
Bawarchi
Table 2.1
In the Soybean refine oil our major competitor is Nature Fresh which is only 1 / liter is
difference as per the price variance, the sale of Fortune oil is higher than any other brand the
shelf cycle is also very less as compare to other brand.
Sunflower Oil
Brand
Fortune
Sundrop
Nature Fresh
Bail Kolhu
Dalda
Table 2.2
In the Sunflower oil category Sundrop is our major competitor as it is a 26 years old product in
this brand, if we see the price comparison between the Fortune and Sundrop we get to know that
30 / liter is the gap between them.
26 | P a g e
Price (retailor
/ liter
104.55
144
144
102
price)
Table 2.3
In the Rice bran oil category Saffola oil is our major rival in the market, if we check and observe
in the market we get to know that the packing of the Saffola oil is very attractive and it also have
a pet container option even in the 1 liter variance which is very compact in size which give benefits
to the retailers and the customer to keep them on their self where as in Fortune we do not have any
pet container option in 1 liter variance. Now coming to price variance which is 39.45/ liter is more
than Fortune oil that seems to be very high in just 1 liter quantity.
Mustard Oil
Brand
Fortune
Bail Kolhu
Dhara
Hathi
Naure Fresh
Tulsi
Dalda
Hind
Saloni
Bawarchi
Price (retailor
/ liter
95.84
101.66
91.66
104
88.2
84
87
85
88.33
price)
Table 2.4
Mustard oil is a product which is used by every India in their daily routine or in their household,
Bail Kolhu is the major rival in the Mustard oil category, it is an Utter Pradesh based agro oil ltd.
and is serving since last 55 years. If we see the price variance in this product then we can say that
5.82/ liter is higher than Fortune oil.
27 | P a g e
Besan
Brand
Fortune
Shakti Bhog
Tata
Agro Pure
Rajdhani
Trivedi
Price (retailor
/ Kg
64
65
65
66
65
60
price)
Table 2.5
In the Besan category if we see the in the above column we can say that except Trivedi all fall in
the same price point, Shakti Bhog is our rival in the Besan category and which is 1/Kg higher
than Fortune. As Shakti Bhog is an old player in this market since a long time period to defeat
Shakti Bhog in the market Fortune have to work continuously in the same manner as it is working
in the present time period.
Soya Chunks
Brand
Fortune
Nutrela
Nutreum
Panchvati
R.L
Sevar
Price (retailor
/ 200gms
34
35
32
28
27
26
price)
Table 2.6
In the Soya Chunks Category we can say that Fortune is the new born baby because the product is
only one year old and has a very good penetration in the market as compare to other brand existing
in the market. Our major rival in Soya Chunks is Nutrela which is 1/200gms is higher than Fortune.
28 | P a g e
Rice
Brand
Fortune
Daawat
India gate
Charminar
Heritage XXL
Swad
Hari Patti
Price (retailor
/ 200gms
70,90,98
130
130
120
78
105
78
price)
Table 2.7
In the rice category the Fortune has entered in the market in 2015 which is very new for the
marketers, there are a huge number of rice player in Indian market and to enter in the market
Fortune have to overcome with some new ideas and some new e-media, and some attractive slogan.
In the existing market Fortune is having 6 different types of rice. The positioning of rice in not
done properly in the Lucknow market so they have to overcome with some new strategy to remain
in
the
rice
segment
market.
Daawat and India Gate is our major rival in the rice market as they both are an old player in the
market as well as customer has also accepted them and preferred to buy it.
29 | P a g e
SWOT Analysis
Adani Wilmar
Category
Food product
Sector
Tagline/ Slogan
USP
Segment
Target Group
All age groups, middle and high income, health conscious people
Positioning
30 | P a g e
SWOT Analysis
Table 2.8
31 | P a g e
Figure 2.19
Political Factors:
The political arena has a huge influence upon the regulation of businesses
The spending power of consumers and other businesses
The policy of liberalization of the Government
The duty structure on edible oils
Economic factors:
the
product
prices
and
returns
Social factors:
32 | P a g e
Technological factors:
Technological Mission on Oil Seeds (1986): This gave a thrust to Government's efforts for
augmenting the production of oilseeds
R&D Plan Schemes
improvement in the quality of products and co-products
The need for modernization of equipment and technological up gradation of process so as
to
enable
optimal
use
of
available
sources
Environmental Factors:
A growing awareness of obesity and its links with heart disease and diabetes is another
factor responsible for changing food trend among consumers
Shift to soya and palm oil: Will-effects of palm oil (as per general assumption) is slowly
causing change in consumption pattern which is now more inclined towards soy oil.
Further, the cheap availability of soy oil (sourced from domestic and international markets)
is certainly ensuring pick-up in its demand
Change
in
the
eating
habits
Legal Factors:
33 | P a g e
CHAPTER 3
DATA COLLECTION AND ANALYSIS
Sampling Frame
The data was collected through filling up the questionnaires, getting data from Intermediaries (659
Counters) and also collected the competitor piece from all the retailer to analysis about the variance
of the price in the existing market of same product but having different brand. The sample size for
the
study
taken
is
60
for
Consumers
which
includes
offline
survey.
Retailer survey
Competitor survey
Customer survey
34 | P a g e
Retailer Survey:
Table 3.1
35 | P a g e
Competitor Survey:
Table 3.2
Customer survey:
Table 3.3
36 | P a g e
Conclusion
In this project, Descriptive Research Design with Convenience sampling (Observation method,
survey method) i.e. Primary Data with the use of Ordinal and Nominal Scale and Descriptive
Statistics has been used.
37 | P a g e
CHAPTER 4
DATA ANALYSIS AND INTERPRETATION
Choice of Data Analysis Techniques:-
In this study basically Descriptive Statistics i.e. Percentage Analysis, Mean has been used.
Retailers Survey To know about the product available in the retailers outlet which
will help us to know the penetration of the product in the Lucknow market.
Sunflower Oil
SFO
1 LT
5LT
15LT
340
102
11
Total Outlet
659
Available
340
% available
51.59332
Table 4.1
SFO
23%
2%
1 LT
75%
5LT
15LT
Figure 4.1
After collecting the data from the retailers and analysing it I get to know
that only 51.59% of the market is having the Sunflower oil in the market which is really low and
after further analysing on the data I get to know about different category of the SFO available in
which percentage in the Lucknow market. The SFO 1 litre is having 75% of the Fortune SFO
market share, 5 Litre is having a market share of 23% and 15 Litre is having a market share of 2%
which is too low. It clearly shows that the customer are having least preference in purchasing 15
Litre of jar and it also shows that the consumption is of SFO is also less.
38 | P a g e
2LT
5LT
15LT
280
57
149
Total Outlet
659
Available
280
% available
42.48862
Table 4.2
RBHO
1LT
2LT
5LT
15LT
1%
30%
57%
12%
Figure 4.2
RBHO is only 42.48% available in the Lucknow market which is less than the 50% it shows that
there is some problem in the market or with the product. If we talk about the product it may be due
to improper penetration of the product, lack of product knowledge to the customer.
After further analysing the RBHO data I get to know that out of 42.48% of RBHO 57% were
having 1 Litre variety, 12% were having 2 Litre, 30% were having 5 Litre and 1% were having 15
Litre variety in the market. These data show that the maximum demand of 1 Litre and 5 Litre
variety is there in the market, and the demand for 15 Litre jar is least in the market.
39 | P a g e
Soya Chunks
Soya Chunks-200 GMS
Total Outlet
NUGGET
GRANULE
MINI
Available
446
154
142
% available
659
446
67.6783
Table 4.3
Soya Chunks
19%
21%
60%
NUGGET
GRANULE
MINI
Figure 4.3
Soya Chunks is having a market of 67.67% in the Lucknow as per my survey results which shows
a good response from the market. The nugget is having a market share of 60%, in which 21% is
granule and the reaming 19% is mini chunks. Among all the three variety nugget is having a
maximum market share.
40 | P a g e
Besan
BESAN
Total Outlet
500GM
1KG
10KG
Available
370
49
123
% available
659
370
56.14568
Table 4.4
BESAN
23%
9%
68%
500GM
1KG
10KG
Figure 4.4
After analyzing the besan data I get to know that 56.14% of the market share is having a Fortune
besan in there store. 500gm besan is having a huge demand in the market as compare to 1kg or
10kg packet. 500gm is having a market share of 68% which is maximum among all its variety,
whereas 1kg is only having 9% demand in the market and the demand for 10kg sack is only 23%.
41 | P a g e
Rice
RICE
Total Outlet
EVERYDAY
BIRYANI
BASMATI
82
73
65
Available
% available
659
659
659
82
73
65
12.4431
11.07739
9.863429
Table 4.5
RICE
30%
37%
33%
EVERYDAY
BIRYANI
BASMATI
Figure 4.5
Rice is a new product of Fortune brand, after collecting the data and analyzing it I get to know that
it is very less in the current market and also get to know that they have to work more in there rice
segment. If we see separately each variety then come to know that only 12.44% is having everyday
rice product in there outlet, only 11.07% is having biryani rice in there outlet and 9.86% is having
basmati
rice
in
there
outlet.
After further analyzing on the Fortune rice data I get to know that 37% of its rice category lies in
everyday variety, 33% of its category lies in biryani rice variety and the rest 30% lies in basmati
rice variety which is least among all them.
42 | P a g e
Mustard Oil
Kachi Ghani Mustard Oil
KGMO
Not available
588
71
Table 4.6
KGMO
11%
KGMO
Not available
89%
Figure 4.6
After collecting the data and analyzing it I get to know that 89% outlet is having the Fortune
KGMO in there outlet which means that the demand of this product is more than any other product
and 11% outlet is not having the Fortune KGMO, it may be different reasons like lower income
group people living in those area and they prefer to buy cheap oil, shopkeeper may not like the
salesperson way of talking, it may also due to customer not buying our brand and prefer to buy
other brand.
43 | P a g e
Bullet Oil
Bullet Oil
Not available
141
518
Table 4.7
Bullet Oil
21%
79%
Bullet Oil
Not available
Figure 4.7
Bullet mustard oil is the Line 2 product of Adani Wilmar and it is cheaper in price from Fortune
brand, the availability of this product is only 21% in the market very less.
44 | P a g e
SFO
340
RBHO
MUSTARD
OIL
280
588
Table 4.8
1 Liter Category
600
No. of outlet
500
400
300
200
100
0
SFO
Figure 4.8
RBHO
MUSTARD OIL
Oil Product
Moving forward with data analysis part not I am analyzing all the three Fortune oil with is in the
category of 1 Liter packet. In all the three product Mustard oil is having the maximum market oil
which is 588 outlet out of 659 it means that market as well as customer both is accepting the
product very effectively, SFO hold 340 outlet out of 659 more than 50% which is an average
response but have to come with some new idea and technique to increase their market share in the
existing market and RBHO hold 280 outlet which is only 42.48% which is less among all the three
product.
45 | P a g e
46 | P a g e
Table 4.9
47 | P a g e
After analyzing all the retailer outlet data I think to analysis the data according to area wise, which
will give the maximum number of retailers who are having products in the categories available
with respect to area.
SFO 1 liter is maximum available in Bangla bazar area which is 88% and 87% in Mahanagar area
outlet is having this product.
SFO 5 liter is maximum available in Mahanagar area which is 47% outlet is having this product.
SFO 15 liter is maximum available in Sadar bazar which is 10% outlet is having this product.
RBHO 1 liter is maximum available in Rajajipuram area which is 84% outlet is having this product.
RBHO 2 liter is maximum available in Mahanagar area which is 27% outlet is having this product.
RBHO 5 liter is maximum available in Rajajipuram area which is 63% outlet is having this product.
RBHO 15 liter is maximum available in Telibagh area which is 8% outlet is having this product.
Soya Chunks (Nugget) is maximum available in two areas i.e. Bangla bazar and Khala bazar which
is 88% outlet is having this product.
Soya Chunks (Granule) is maximum available in Rajajipuram area which is 63% outlet is having
this product.
Soya Chunks (Mini) is maximum available in Rajajipuram area which is 53% outlet is having this
product.
Besan 500gm is maximum available in Lalkuan area which is 87% outlet is having this product.
Besan 1kg is maximum available in Hind nagar area which is 27% outlet is having this product.
Besan 10kg is maximum available in Motijheel area which is 45% outlet is having this product.
Rice (Everyday) is maximum available in two areas i.e. Rajajipuram and Thakurjang which is 37%
outlet is having this product.
Rice (Biryani) is maximum available in Hazratganj areas which is 30% outlet is having this
product.
Rice (Basmati) is maximum available in Thakurganj areas which is 26% outlet is having this
product.
KGMO is 100% available in five areas i.e. Gomti nagar, Sadar bazar, Rajajipuram II, Narhi,
Bangla bazar, Thakurganj.
Bullet oil is maximum available in Mohan road areas which is 93% outlet is having this product.
48 | P a g e
- Competitor We have done this survey to have a better idea and analysis of the
competitor price variance and its movement in the market.
Table 4.10
In the Soya oil category our major competitor is Nature Fresh oil, if we see the price difference it
is approx. 1/liter lower than Fortune Soya oil. Fortune soya oil is having a huge market share and
from my customer survey research I have found that Fortune is having 81.96% of market share as
per my customer survey data and 6.55% of market share as per my customer survey data which
were of 61 people in the Lucknow locality.
Now coming to the price modification we can see in the above table that within 3-4 days the price
generally get changes this may be due to following reasons:
-
Shortage of product
Shortage of raw material (Soya)
Increase in the price of the Soya in the international market i.e. Malaysia
Destroy of the soya plant due to the environmental causes.
49 | P a g e
Table 4.11
Mustard Oil
Fortune
BAIL KOLHU
120
100
80
60
40
20
Figure 4.9
Now coming to the second product i.e. Mustard oil which is having a very good penetration in the
Lucknow area i.e. 89% of the outlet is having Fortune mustard oil. In this category our major rival
is Bail Kolhu, if we talk about the price then in 2 months survey only two time Bail Kolhu was
having less price than Fortune KGMO and the difference in the price was 1/liter and
2.33/liter respectively. The highest price of Bail Kolhu has reached up to 108.33/liter which was
the highest in the 2 months time duration and Fortune has hit up to 106.67/liter which was the
highest in the 2 months time duration.
50 | P a g e
Table 4.12
SFO
150
100
50
0
Sundrop
Fortune
Fortune
Sundrop
Figure 4.10
In the Sunflower category Sundrop is the major rival of Fortune sunflower oil, Sundrop is always
selling their product at higher prices. Sundrop price was at 115/liter and at the end of 2 months it
touches up to 125/liter which was the highest in the entire 2 months. Fortune SFO was started
from 85/liter in the starting of the first month and in the 2nd months it touches up to 90/liter
which was the highest in the entire 2 months. In both the brand the price difference is approx.
30/liter.
Factors affecting the price variation are:
- Shortage of sunflower seeds
- Environmental factors
51 | P a g e
Table 4.13
Rice bran health oil is the healthiest oil in the Fortune brand, major rival of RBHO is Saffola. The
price difference of the product is 39.45/liter.
Table 4.14
As it the new product of Fortune brand and after analyzing my survey data I get too know that it
is not properly placed or penetrated in the market.
Table 4.15
Soya chunks major competitor is Nutrela and the price is nearly same, the difference between the
price is 1/200gm
52 | P a g e
Table 4.16
In the Besan category Shakti bhog is the major rival of Fortune brand, Fortune besan has occupied
its place in the market very well. If we talk about the price Fortune has started form 64/kg and
went up to 72/kg in middle and Shakti bhog start from 75/kg and went up to 76/kg in middle
and at the last it was find at 63/kg.
Factors affecting the price variation are:
-
53 | P a g e
Consumer Analysis
SOYBEAN OIL
Soybean Oil
Frequency
Percent
Valid Percent
Cumulative
Percent
Dalda
3.3
3.3
3.3
Fortune
49
80.3
80.3
83.6
Gemini
4.9
4.9
88.5
Nature Fresh
6.6
6.6
95.1
Sundrop
4.9
4.9
100.0
61
100.0
100.0
Brand
Total
Why
Frequency
Percent
Valid Percent
Cumulative
Percent
Availability
8.2
8.2
8.2
Brand Loyal
11.5
11.5
19.7
Price
14.8
14.8
34.4
Taste
40
65.6
65.6
100.0
Total
61
100.0
100.0
54 | P a g e
Profession
Business
Housewife
Total
Retired from
Services
services
Availability
Brand Loyal
Price
Taste
16
16
40
13
18
22
61
Why
Total
Soya
Dalda
Fortune
Gemini
Total
Nature Fresh
Sundrop
Availability
Brand Loyal
Price
Taste
30
40
49
61
Why
Total
Table 4.17
After interacting with the 61 consumer I get to know about the liking and preference of soybean
oil. Fortune oil is having an 80.3% of market share, on further analyzing the data I get to know
that 49.18% of consumer buy Fortune oil just because of taste preference and 65.6% of consumer
like soybean oil just because of its good taste and according to profession category 26.22% of
housewife as well as 26.22% of service people like soya oil just because of taste. In the soya
category our major competitor is Nature fresh oil which is holding only 6.6% of market share as
per my survey data. It clearly shows that as per my survey data consumers preference is more
towards taste than any other factors.
55 | P a g e
MUSTARD OIL
Mustard Oil
Frequency
Percent
Valid Percent
Cumulative
Percent
Bail Kolhu
34
55.7
55.7
55.7
13.1
13.1
68.9
16
26.2
26.2
95.1
Saloni
4.9
4.9
100.0
Total
61
100.0
100.0
Dalda
Brand
Fortune
Why
Frequency
Percent
Valid Percent
Cumulative
Percent
Availability
8.2
8.2
8.2
20
32.8
32.8
41.0
4.9
4.9
45.9
Taste
33
54.1
54.1
100.0
Total
61
100.0
100.0
Price
Pure Mustard
56 | P a g e
Profession
Business
Housewife
Total
Retired from
Services
services
Availability
Price
10
20
Pure Mustard
Taste
11
33
13
18
22
61
Why
Total
Mustard
Bail Kolhu
Availability
Price
Dalda
Total
Fortune
Saloni
12
20
19
12
33
34
16
61
Why
Pure Mustard
Taste
Total
Table 4.18
Analyzing the data of 61 consumer I get to know that Bail Kolhu oil is having an 55.7% of market
share were as Fortune is having only 26.2% of market share. Bail Kolhu is our major rival in the
mustard oil category. On further analyzing the data I get to know that 31.11% of consumer buy
Bail Kolhu oil just because of taste preference and 19.67% buy Fortune oil just because of taste
preference only. 54.1% of consumer like mustard oil just because of its good taste and according
to profession category 18.03% of service people like mustard oil just because of its taste. It clearly
shows that as per my survey data consumers preference is more towards taste than any other
factors.
57 | P a g e
SUNFLOWER OIL
SFO
Frequency
Percent
Valid Percent
Cumulative
Percent
Brand
Fortune
10
16.4
16.4
16.4
NA
36
59.0
59.0
75.4
3.3
3.3
78.7
Sundrop
13
21.3
21.3
100.0
Total
61
100.0
100.0
Saffola
Why
Frequency
Percent
Valid Percent
Cumulative
Percent
Brand Loyal
10
16.4
16.4
16.4
6.6
6.6
23.0
41
67.2
67.2
90.2
Taste
9.8
9.8
100.0
Total
61
100.0
100.0
Healthy
NA
58 | P a g e
Profession
Business
Housewife
Total
Retired from
Services
services
Brand Loyal
10
Healthy
NA
10
16
41
Taste
13
18
22
61
Why
Total
SFO
Fortune
NA
Total
Saffola
Sundrop
Brand Loyal
10
Healthy
NA
36
41
Taste
10
36
13
61
Why
Total
Table 4.19
In the Sunflower category Sundrop is our major rival. On analyzing the data of 61 consumer I get
to know that 59% of market share is not using sunflower oil in the market as per my survey data.
SFO category Sundrop is having a better market share than Fortune oil which is 21.3% and 16.4%
respectively. On further analyzing the data I get to know that only 16.4% of consumer buy this
product just because they are brand loyal. Consumer buy Fortune SFO because they are brand
loyal towards their product which is 13.11%. The maximum percentage of consumer who does
not prefer to buy any SFO is the service class category which is26.22% and the consumer who
prefer to buy SFO is in the profession of business and service class which is 9.83% and 9.83%
respectively. The business class prefer because of brad loyal and the service class likes because of
taste preference.
59 | P a g e
RBHO
Frequency
Percent
Valid Percent
Cumulative
Percent
Fortune
13
21.3
21.3
21.3
NA
41
67.2
67.2
88.5
11.5
11.5
100.0
61
100.0
100.0
Brand
Saffola
Total
Why
Frequency
Percent
Valid Percent
Cumulative
Percent
Brand Loyal
8.2
8.2
8.2
Healthy
10
16.4
16.4
24.6
NA
41
67.2
67.2
91.8
Taste
8.2
8.2
100.0
Total
61
100.0
100.0
60 | P a g e
Profession
Business
Housewife
Total
Retired from
Services
services
Brand Loyal
Healthy
10
NA
16
17
41
Taste
13
18
22
61
Why
Total
RBHO
Fortune
Total
NA
Saffola
Brand Loyal
Healthy
10
NA
41
41
Taste
13
41
61
Why
Total
Table 4.20
RBHO is a healthy oil among all the oil category which I have mention till now. In the RBHO
category Saffola is our major rival. On analyzing the data of 61 consumer I get to know that 67.2%
of market share is not using RBHO oil in the market as per my survey data. Fortune oil is having
a better market share than Saffola oil which is 21.3% and 11.5% respectively. On further analyzing
the data I get to know that only 16.4% of consumer buy this product because they are health
conscious. Consumer buy Fortune RBHO because they want to remain healthy and fit in their life
cycle and prefer Fortune RBHO i.e. 11.47% for reaming healthy. The maximum percentage of
consumer who does not prefer to buy any RBHO is the service class category which is 27.86%
and the consumer who prefer to buy RBHO is in the category of retired from services class (old
age people) which is 8.19%.
61 | P a g e
BESAN
Besan
Frequency
Percent
Valid Percent
Cumulative
Percent
Fortune
12
19.7
19.7
19.7
Open
16
26.2
26.2
45.9
11.5
11.5
57.4
18
29.5
29.5
86.9
Tata
13.1
13.1
100.0
Total
61
100.0
100.0
Rajdhani
Brand
Shaktibhog
Why
Frequency
Percent
Valid Percent
Cumulative
Percent
Price
35
57.4
57.4
57.4
Quality
26
42.6
42.6
100.0
Total
61
100.0
100.0
Profession
Business
Housewife
Total
Retired from
Services
services
Price
10
11
11
35
11
26
13
18
22
61
Why
Quality
Total
62 | P a g e
Besan
Fortune
Open
Rajdhani
Total
Shaktibhog
Tata
Price
16
35
Quality
13
26
12
16
18
61
Why
Total
Table 4.21
In the besan category Shaktibhog is our major rival who is an old player in the existing market.
On analyzing the data of 61 consumer I get to know that 29.5% of market share is using Shaktibhog
and Fortune is having a market share of 19.7%. Most of the consumer like to buy from open sack
and covering a market share of 26.2%. On further analyzing the data I get to know that 57.4% of
consumer buy this product because they get the product at lower price. The maximum percentage
of consumer who prefer to buy besan is in the profession of service class which is 18.03% because
they like the quality of the product. 26.22% prefer to buy open sack besan because of its lower
price and consumer are price sensitive.
63 | P a g e
RICE
Rice
Frequency
Percent
Valid Percent
Cumulative
Percent
Brand
Daawat
14
23.0
23.0
23.0
Fortune
4.9
4.9
27.9
India gate
27
44.3
44.3
72.1
Open
17
27.9
27.9
100.0
Total
61
100.0
100.0
Why
Frequency
Percent
Valid Percent
Cumulative
Percent
Price
22
36.1
36.1
36.1
4.9
4.9
41.0
Taste
23
37.7
37.7
78.7
10
16.4
16.4
95.1
4.9
4.9
100.0
61
100.0
100.0
Total
Profession
Business
Housewife
Total
Retired from
Services
services
Why
Total
Price
22
Taste
10
23
10
13
18
22
61
64 | P a g e
Rice
Daawat
Why
Fortune
Total
India gate
Open
Price
17
22
Taste
16
23
10
14
27
17
61
Total
Table 4.22
In the rice category India gate and Daawat is our major competitor. On analyzing the data of 61
consumer I get to know that 44.5% and 23% of market share is under India gate and Daawat rice
respectively as per my survey data, they prefer to like these type of rice because of their taste i.e.
37.7% prefer this reason for selecting the rice. Fortune rice is having a market share of 4.9% which
is least among all the brand. On further analyzing the data I get to know that 16.39% of housewife
buy these type of rice because of its taste. The maximum percentage of consumer who prefer to
buy India gate rice because of its delicious taste which cover a market of 26.22%. It clearly shows
that as per my survey data consumers preference is more towards taste than any other factors.
65 | P a g e
SOYA CHUNKS
Soya Chunks
Frequency
Percent
Valid Percent
Cumulative
Percent
Depend on availability
13
21.3
21.3
21.3
Fortune
19
31.1
31.1
52.5
Nutrela
22
36.1
36.1
88.5
Panchvati
6.6
6.6
95.1
Sevar
4.9
4.9
100.0
Total
61
100.0
100.0
Brand
Why
Frequency
Percent
Valid Percent
Cumulative
Percent
Brand Loyal
16
26.2
26.2
26.2
NA
11
18.0
18.0
44.3
Price
22
36.1
36.1
80.3
Quality
13.1
13.1
93.4
Taste
6.6
6.6
100.0
Total
61
100.0
100.0
Valid
Profession
Business
Housewife
Total
Retired from
Services
services
Why
Total
Brand Loyal
16
NA
11
Price
14
22
Quality
Taste
13
18
22
61
66 | P a g e
Nuggets
Depend on
Fortune
Total
Nutrela
Panchvati
Sevar
availability
Brand Loyal
13
16
11
11
Price
22
Quality
Taste
13
19
22
61
NA
Why
Total
Table 4.23
In the Soya chunks category Nutrela is our major competitor. On analyzing the data of 61 consumer
I get to know that Nutrela and Fortune is having a market share of 36.16% and 31.1% respectively
as per my survey data, consumer prefer to like these type of soya chunks because of low price and
covered 37.7% priority to this reason for selecting the soya chunks. The maximum percentage of
consumer who prefer to buy soya chunks lies in the service class category i.e. 22.95% as they are
price sensitive. On further analyzing the data I get to know that 21.31% of person like Nutrela
because they are brand loyal about their product.
Conclusion
Under this Chapter, Intermediaries and Consumers are surveyed and their perceptions towards the
Fortune brand are Graphically Presented through Pie Chart Analysis, table, as well as through BarGraphs.
67 | P a g e
CHAPTER 5
RECOMMENDATIONS
/Kg
68 | P a g e
7) Attractive packing Fortune RBHO should have an attractive packing for 1 liter pet size,
in which it should be small and compact in size which will led to keep the retailer in the
small place available on the counter as well as customer would also prefer to buy because
of attractive looks and easy to fit in their kitchen shelves.
Conclusion
This Chapter shows all the recommendations and suggestions which leads to utilize the brand
image and improve the sales, schemes and offers as well as brand awareness through
Advertisement, and specially In-Store Branding to influence the purchasing decisions of
consumers.
69 | P a g e
CHAPTER 6
CONCLUDING REMARKS
Summary
The Project was to check the availability of the certain product in the retail outlet, it also included
how competitor are pricing their product in the market and in my last part of survey was to collect
the data from the customer on their preferred brand of the giving product and the reason for their
preference. The survey was only for the Lucknow area and I have surveyed 659 retailers and 61
customers. Many problem also arise during the interaction with the retailer, I tried to solve some
of them like the problem of damage of the product and less inventory found inside the sealed case
of oils, rice, soya chunks or besan and few problems which I was not authorized to handle to were
forwarded to area sales manager. I have approach one shop and has converted to buy our product
and has given a good number of order at the first time itself.
For the purpose of conducting survey, I paid visits to Husainabad, Thakurganj, Khala Bazar,
Motijheel, Mawaiya, Aminabad, Ganeshganj, Narhi and various other places.
My work was divided in divided into two halves: in the first months data collection was done and
in the next months feeding of the data on Ms-excel and a comprehensive analysis of the same was
conducted.
After analyzing the complete data I get to know that the availability of Fortune rice in least in the
Lucknow market and Fortune KGMO is having a highest market share among all its category
which was provided in the given questioner.
Got to know about the various marketing policies which is using by Adani Wilmar
Got to know how things work practically in corporate world
Learnt how to interact with various people in corporate
Faced the practical situations of business
Did Competitor Analysis
Learnt how to Calculate the market share of company
70 | P a g e
The study had the following limitation mainly in the survey work that was done.
Some respondents were hesitant to disclose some information or have given incomplete
information.
Survey for limited products only.
The study would have yielded different results if this study been conducted in winter as
many of the stores were closed because of hot summer afternoon.
Conclusion
In this whole Summer Internship, learnt to use all theoretical knowledge in practical manner,
Practical insights into the life and work in a body corporate learnt companys and markets
insights as well as about various policies which is using by Adani Wilmar, and due to noncooperation of dealers , the number is less about intermediaries survey.
Webliography:
www.google.com
http://www.adaniwilmar.com/
www.wikepedia.org
71 | P a g e
APPENDICES
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