Margarita Caycedo

13051 NW 1st Street, Apt. #204

Pembroke Pines, Fl 33028
(954) 662-2285
Margie5757@gmail.com

Objective
Seeking a position where I can utilize my skills and experience which allow for
growth, and to be an asset to the organization given the opportunity
Summary of Qualifications
Completed eighteen hour course for Property Management and currently in the proc
ess of obtaining licensing with the State.
Excellent Customer service skills. Fluent in English and Spanish.
Education:
Realtor Estate Certificate 1992
University of Illionois - 1978
Emilio R. Delgado - High School - 1975
Experience
April 2009 - March 2010 Seccion Amarilla Mira
mar, Florida
Collection Analyst
All phases of collections and accounts receivable
Counceled customer with their accounts
Process cc and check by phone payment.
July 2001 December 2008 Everest Institute North
Miami Beach, Florida
Business Office Campus Collector
Reconcile accounts and counsel students.
Schedule payment arrangements.
All phases of accounts receivable and collections.
July 2000 May 2001 Improv Comedy Traffic School North
Miami, Florida
Customer Service Representative
Excellent customer service and incoming calls and data entry.
Scheduling of appointments for classes.
July 1993 November 1999 Miami Herald Publishing Company Miami
, Florida Credit Collection/Accounts Receivable Customer Service
All phases of accounts receivable and credit collection procedures.
Worked closely also with Credit Manager in placement of accounts for collection.
Balanced and set billing for the day.
Responsible for checking and ensuring that all ads were ordered and advertised.
Worked closely with Sales Personnel to ensure correct billing.
Sept 1990 - July 1993 Kimberly Quality Care Mia
mi, Florida Credit Collection Coordinator/Accounts Receivable and Insurance Bill
ing
Installed State software for Medicaid billing and trained co-workers.
Balance accounts, reconciliation of monies received.
Assisted Business Manager in various assignments and problem solving.
Ensured accounts were brought up to date.
Special Skills
Admarc System, Sas system, Microsoft Word, Excel, PowerPoint and Outlook, Window
s
Lotus, Microsoft Office, Oasis, Oracle, 10 key calculator and also Notary Public
.
References: Available upon request