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Fidelity National Title Group New York Agency

Fidelity National Title Insurance Company - Chicago Title Insurance Company - Commonwealth land Title Insurance Company

Products and Services


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October 2015

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Agents who partner

Fidelity National Title Group (FNTG) is the premier partner for independent title agents seeking the finest title insurance brands and services. Comprised of the nationals largest and most
respected title insurance and escrow service companies, FNTGs underwriters issue more title
insurance policies than any other company in the United States.
Heres why agents nationwide make Fidelity National Title Group their only choice:

Stability. FNTGs parent company, Fidelity National Financial, Inc. (FNF), is the leading provider of title insurance, specialty insurance and claims management services. FNF has been
a member of the Fortune 500 since 2002. The FNTG family of companies has the history
that dates back to 1847.

Rock-solid financial strength. Throughout the countless cyclicality of the housing and mortgage markets, the FNTG family of companies has maintained an unprecedented 166 years
of solvency, making it easy to entrust us with your title insurance needs and challenges.
Through FNTGs combined financial strength, we offer the industrys largest reserves for
claims losses and the largest investment portfolio. As a result, FNTGs underwriters offer
the best protection for our policyholders.

Selection. Unlike any of our competitors in New York, FNTG offers agents a powerful
choice of three distinctive and highly reputable title insurance underwriters: Chicago Title
Insurance Company, Commonwealth Land Title Insurance Company and Fidelity National
Title Insurance Company. This selection allows our agents to easily adapt to any challenge
and underwriting practically any transactions.

with FNTG strive to


provide their clients
with the most trusted,
responsive and
reliable title services
available anywhere.
And, as our partner,
you receive
unparalleled access to
the people and
resources that can
greatly facilitate the
title insurance process
while helping you
grow your business.

PAGE

FNTG and You. One Powerful Partnership

What to do when you are approved as an agent of the FNTG Family!


PRODUCTION INFORMATION

AGENCY WEBSITE - FNTGNYAGENCY.COM FNTGs NEW YORK AGENCY WEBSITEregister.


One you are approved, you may start using this site immediately. This site includes title forms,
endorsements, underwriting memos and so much more.

AGENTTRAXAGENTTRAX.COM - Electronic policy jackets. You must register each and every user in
order to issue a policy jacket. Need a demonstration, contact your agency representative or you may
contact Agenttrax directly at agentTRAX@fnf.com or 800-586-0031.
Agenttrax makes it simple to issue policies. If you should ever need to void a policy jacket, log into
AgentTRAX, search for your policy and void it directly in the system. If you issue a policy and have
inadvertently used the incorrect title number, the system will not allow for you to change a title
number once its saved. If this occurs, you should search for the policy jacket and add the correct title
number in the section called notes. Upon completion, kindly notify your agency representative or our
agency account manager.

Need an authorized agent letter, check here to order one.


Need to run a Patriot Search, check here to run one.

PRODUCTION FORMS - Agents can use their own forms for production created in word or through a
reputable title production software. Still need assistance, contact your agency
representative.

ENDORSEMENTS - These can be found on FNTGNYAGENCY.COM or your title software provider can
provide these to you.

ESCROW AGREEMENTS (DEPOSIT AGREEMEBNTS) - These can be found on


FNTGNYAGENCY.COM .

LETTERHEAD AND ENVELOPES - FNTG New York Agency will provide you with letterhead and
envelopes with your company name and address imprinted. These can be ordered at your request, by
contacting your agency representative or you may contact our customer service staff listed on page 5.
(These can take up to approximately two to three weeks to receive).

TITLE RATES WWW.RATECALCULATOR.FNF.COM Rates should be calculated with the FNF


Rate Calculator.
All files are required to have a printed copy of the rates from the FNF rate calculator.

REMITTANCES - POLICY REPORTING - Reporting your policies to us. Agenttrax.com is the website
where you enter your policy information and endorsements. You will be required to input all necessary
information regarding these transactions. At the end of 30 days from the time that the policy was created,
these policies will show up on a statement (remittance report). You will review the statement and then
send us a remittance check accordingly.
All remittance reports and checks should contain your agent ID number (referenced on your statement) and
sent to:
Fidelity National Title Group
Remittance Department
711 Westchester Avenue, Suite 209
White Plains, NY 10604

FNTG and You. One Powerful Partnership

SENDING US COPIES OF POLICES - Any and all copies of your policies should be sent to us each month.
Physical copies of policies or electronic policies are accepted

Physical copies of policies can be sent to


Policy Department
Fidelity National Title Group
711 Westchester Avenue, Suite 209
White Plains, NY 10604

Electronic Policy transmittalSending them electronically will save time and money. Go to
http://www.edoc-propertyinsight.biz/policyftp/ and sign up! Its that
simple.

TITLE PLANTOur Title plant provides fast and reliable access to an exclusive,
centralized databank of surveys, policies and files. So your real estate transaction
can close faster and your expenses can be reduced.

In order to obtain back title from our agency plant department, your office can submit a form directly to
our agency plant department. Contact your agency representative or you may contact our plant department
listed on page 5.
In order to obtain back title online, you can sign up for EDoc Starter Search by going to
http://www.edoc-propertyinsight.biz/newsignup.asp. Its that simple.

TITLE SEARCHORDERING A TITLE SEARCH ONLINE WWW.TITLEWAVE.NET - TitleWave is one


of many products that help our agents provide superior service. TitleWave gives agents the ability to order,
track and receive title search products, create commitments and policies online, transfer data into third-party
software packages, monitor order progress, and it is available 24/7 via the Internet.

NATIONAL AGENCY WEBSITE www.nationalagency.fntg.com

HIGH LIABLILITY LIMITS (A/KA Over limit transactions)


We all love these deals! When you have an over limit transaction (see your agency contract to determine
the limit), you must submit a high liability form to one of our agency counsels. You may visit our
FNTGNYAGENCY.COM to fill out the form online or you may obtain a form from your agency
representative or you may contact our customers service staff listed on page 5.

AGENT AUTHORZATION REQUESTSSome lenders require a letter stating that an agent is in good
standing. If so, you may obtain an authorization letter request form from your agency representative or you
may contact our customer service staff listed on page 5.

CHECK GUARANTEE LETTERSSome counties require a letter from an underwriter stating that an agent is
in good standing so that they can guarantee a check for recording purposes. If you need to obtain a letter to a
particular county, you may obtain a request form from your agency representative or you may contact our
customer service staff listed on page 5.

CLEARANCE OR INDEMNITY LETTERIf you have a request from another agent/underwriter to give
clearance on a particular matter, you may submit a form with the appropriate proofs to our clearance
department. You may obtain a clearance form from your agency representative or you may contact our
clearance coordinator listed on page 5.

NATIONAL WEBSITE FOR FORMS - WWW.NTIWEB.COM

Creating
lasting
business
relationships
with our
agents is our
number one
priority!

Welcome to the Fidelity Family of Underwriters!

PAGE

FNTG and You. One Powerful Partnership

PAGE

Staff Support
Fidelity National Title Group (FNTG) connects its New York agents with the largest dedicated support team of any title insurance entityone of thats nearly triple the size of our closest competitors.
Our staff consists of attorneys and customer service professionals who work diligently to provide you with the optimum level of knowledge and support:

Attorneys. Our robust legal team has an average of 25 years experience within the title insurance field. Their bottom-line mandate to help you close your real estate transaction. How? By providing insightful, creative and seasoned legal solutions to countless challenges faced when issuing a title policy.

FNTG NEW YORK AGENCY UNDERWRITING COUNSEL


Fidelity National Title Group

Fidelity National Title Group

711 Westchester Avenue

Mineola, NY 11501

White Plains, NY 10604

350 Main St. Suite 2210


Buffalo, NY 14202

Paul Malon

Marc Weiner

Frank Carroll

marc.weiner@fnf.com

frank.carroll@fnf.com

914-682-5168

716-362-0715

Sumera Ahmed

Mary Jane Keyse

sumera.ahmed@fnf.com

maryjane.keyse@fnf.com

914-682-5160

716-362-2300

330 Old Country Road

paul.malon@fnf.com
516-296-4642
Michael Miglino
michael.miglino@fnf.com
516-296-4602

Fidelity National Title Group

Janice Morelli

Dennis Chorny

janice.morelli@fnf.com
516-296-4603

dennis.chorny@fnf.com
914-682-4108

Claims. We are actively involved with claims analysis and act as the liaison between you and our claims Department. We facilitate and guide you
through the process to ensure that any claims involving your operations are handled in a proactive and efficient manner.

If you need to process a

claim, have a question about a prospective claim or you are inquiring about an existing one, contact our
Claims Administrator
Fidelity National Title Group, 711 Westchester Avenue, White Plains, NY 10604
Dana Zimmerman914-682-3904
Dana.Zimmerman@fnf.com

PAGE

FNTG and You. One Powerful Partnership

Customer Service. Our team consists of seasoned professionals who can help speed solutions to your most pressing requirements. Are you trying to locate a
lost policy for your client? Have a personalized stationery request? Need title plant or escrow administration? Want help facilitating a high-limit liability
transactions? Need an address to another office location? Let our customer service pros do the legwork while you keep focused on your clients needs.

Creating
lasting
business

FNTG NEW YORK AGENCY CUSTOMER SERVICE


Nancy Prokop (Back Title Request)
516-296-4606
nancy.prokop@fnf.com

Catherine Barbaccia
(Co-op Plus policies/Agent Stationery)
516-296-4622
catherine.barbaccia@fnf.com

Wayne Nathan (Back Title Request)


516-296-4635
wayne.nathan@fnf.com

Patricia Burke
(Escrow Disbursement)
516-296-4630
patricia.burke@fnf.com

Theodore.werner@fnf.com
Maritoni Carlos
SVP/Agency Operations Manager/
Dir. of NY Rate Compliance
516-296-4624
Maritoni.Carlos@fnf.com

one
priority!

Teresa Singleton
(High Liability Request/Agent Authorization Letter)
516-296-4637
teresa.singleton@fnf.com

FNTG NEW YORK AGENCY MANAGERS

New York State Agency


Manager
516-296-4601

our number

Tina Ripley (Remittance/E&O Insurance)\


914-682-3900
tina.ripley@fnf.com

Latisha Turner-Lambert
(Sales Assistant/Marketing Materials)
516-296-4638
latisha.turner@fnf.com

Theodore Werner

agents is

Lorna Powell (Escrow Department)


516-296-4636
lorna.powell@fnf.com

Lorna Cunningham
914-682-3900
lorna.cunningham@fnf.com

330 Old Country Road


Mineola, NY 11501

ps with our

Effie Perrikos (Ad Hoc) and Agency Assistance


Check Guarantee letters
516-296-4605
effie.perrikos@fnf.com

Hsiao-Bei Chen (Clearance)


516-296-4625
hsiao-bei.chen@fnf.com

Fidelity National Title Group

relationshi

Fidelity National Title Group


711 Westchester Avenue
White Plains, NY 10604
Richard Estrella
New York State Agency Sales
Manager
914-682-5173
Restrella@fnf.com

FNTG NEW YORK AGENCY REMITTANCE


MANAGER AND AUDIT MANAGER
Fidelity National Title Group
711 Westchester Avenue
White Plains, NY 10604
Sarah Lambert
VP/Quality Assurance Manager
203-287-0722
Sarah.Lambert@fnf.com
Ruth Littmann
AVP/Agency Accounting Manager
914-682-3900
Ruth.Littmann@fnf.com

FNTG and You. One Powerful Partnership

PAGE

PRODUCTS AND SERVICES


www.ecpurchasing.com

TOLL FREE NUMBER:


888-771-1031
or email us at:
info@ipx1031.com
http://www.ipx1031.com/

ERecordings
1-866-403-5272
www.cscglobal.com/global/web/csc/
erecording-solutions.html

877-467-9664
www.rynoh.com
Financial management and fraud
prevention system

realestatedatashield.com
Compliance Management Solutions
212.951.7302

First Advantage/First Advantage, is a premier provider of


employment background checks and screening services. This program is part of our
continuous commitment to agents in providing you with resources and solutions to
help navigate the changing regulatory
environment.
ca.fadv.com/CA/welcome.do?fidelity

The referenced products and services may or may not be a product of FNTG. They are products and
services that you may find useful. PRODUCTS AND SERVICES FOR INFORMATIONAL
PURPOSES ONLY

FNTG and You. One Powerful Partnership

PRODUCTS AND SERVICES

CONTINUED

E&O Insurance
www.ajg.com

www.superior-data.com
exams@superior-data.com or (718) 625-9949

www.ironmountain.com
Records Management and Storage
Secure Shredding
Data Management

DataMotion, Inc. - secure data delivery solutions.


1-800-672-7233
www.datamotion.com/

Health Insurance Benefits


www.digitalinsurance.com/en/g

fnf.squarespace.com
FOR US/INTERNATIONAL/EUROPE:

FOR MEXICO: Juan Pablo ArroyueloDirector General FNT de Mexico+52-55-9177-0860


JPArroyuelo@fnf.com
FOR CARIBBEAN AND LATIN AMERICA:
Jennifer CruiseCaribbean & Latin America Manager+1-407-687-5703
jennifer.cruise@fnf.com

PAGE

FNTG and You. One Powerful Partnership

PAGE

PRODUCTS & SERVICES


Title Software
http://www.softprocorp.com/

Require has proactively tracked and verified the payoff and cancellation of prior mortgage accounts and liens after closing: minimizing
costs and frustrations for all parties associated with the transaction.
877.505.5400
http://gorequire.com/

(877) 892-5474
http://www.uccplus.com/

Secure electronic file storage, secure buyer and seller


document delivery, comprehensive post-closing marketing,.
(321) 541-0331
securetitlefiles.com

http://prsescrow.com/
Escrow Account Reconciliations, clean-up accounting support,
quality assurance reviews and consulting service.

The referenced products and services may or may not be a product of FNTG. They are products and
services that you may find useful. PRODUCTS AND SERVICES FOR INFORMATIONAL
PURPOSES ONLY

FNTG and You. One Powerful Partnership

PAGE

PRODUCTS & SERVICES


Mobile Threat Prevention
for the Enterprise
www.marblesecurity.com

Security Compliance Associates


www.scasecurity.com

The referenced products and services may or may not be a product of FNTG. They are products
and services that you may find useful. PRODUCTS AND SERVICES FOR INFORMATIONAL
PURPOSES ONLY

FNTG and You. One Powerful Partnership

PAGE 1 0

PRODUCTS, SERVICES & LINKS


https://www.agenttrax.com/Menu/Main/
http://www.infinity-data.com/title-vendor-management.html

www.thetitlereport.com/TTR/
Title Closer Classes

www.homewarranty.com

http://www.americanrealestateschool.com/

http://www.hofstra.edu/Academics/CE/

Title Closer Classes


http://www.nyrei.com/courses/titleclosing.htm

https://www.mersonline.org/mers/
security/logonframe.htm
Cross reference counties and street addresses
www.melissadata.com

notaryrotary.com

simplifile.com

ERecordings

The referenced products and services may or may not be a product of FNTG. They are products and services that you may find useful.

PRODUCTS AND SERVICES FOR INFORMATIONAL PURPOSES ONLY

FNTG and You. One Powerful Partnership

PAGE 1 1

PRODUCTS, SERVICES & LINKS


Title Associations for various states
ALTA The American Land Title Association
NALTEA The National Association of Land Title Examiners and Abstractors
Ohio Association of Independent Title Agents OAITA is an Ohio non-profit corporation consisting of independent title insurance agents across Ohio who share a
common philosophy about the value of independence and autonomy in real estate
transactions.
www.alaskalandtitle.com Alaska Land Title Association
www.arlta.org Arkansas Land Title Association
www.clta.org California Land Title Association
www.dlta.net Dixie Land Title Association
www.flta.org Florida Land Title Association
www.illinoislandtitle.org Illinois Land Title Association
www.indianalandtitle.org Indiana Land Title Association
www.iowalandtitle.org Iowa Land Title Association
www.klta.org Kansas Land Title Association
www.llta.org Louisiana Land Title Association
www.ltac.org Land Title Association of Colorado
www.mdlta.org Maryland Land Title Association
www.milta.org Michigan Land Title Association
www.mlta.com Missouri Land Title Association
www.mlta.org Minnesota Land Title Association
www.mtlandtitle.com Montana Land Title Association
www.nclta.org North Carolina Land Title Association
www.nelta.net Nebraska Land Title Association
www.nelta.org New England Land Title Association
www.njlta.org New Jersey Land Title Association
www.nmlta.org New Mexico Land Title Association
www.nyslta.org New York Land Title Association
www.oklahomalandtitle.com Oklahoma Land Title Association
www.olta.org Ohio Land Title Association
www.oregonlandtitle.com Oregon Land Title Association
www.plta.org Pennsylvania Land Title Association
www.scplta.org Palmetto Land Title Association
www.tlta.org Texas Land Title Association
www.tnlta.org Tennessee Land Title Association
www.ulta.org Utah Land Title Association
www.vlta.org Virginia Land Title Association
www.wlta.org Wisconsin Land Title Association

The referenced products and services may or may not be a product of FNTG. They are products and services that you may find useful. PRODUCTS AND SERVICES FOR
INFORMATIONAL PURPOSES ONLY

FNTG and You. One Powerful Partnership

PAGE 1 2

Links

The referenced products and services may or may not be a product of FNTG. They are products and services that you may find useful. PRODUCTS AND SERVICES FOR
INFORMATIONAL PURPOSES ONLY

This brochure is designed to give you one place to


view all of our materials. Our website,
FNTGNYAGENCY.COM also includes many valu-

Fidelity National Title Group


330 Old Country Road

able tools and resources including our Underwriting


Bulletins, Endorsements, Major Industry Economic
Indicators and much more.

Mineola, New York 11501


Phone: 516-296-4600

FNTG and You. One Powerful Partnership

Created and published by Suzanne Schirtzer


If you would like to see something added,
kindly contact me at
Sue.schirtzer@fnf.com

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