Backup databaseOpen sql management studio>right click on SBIDIM in the left
window>task>backup>select the previous path>remove button>ADD button>select the path where database has to be save (C:\dashbackupdatabase)>press Ok If database failed error occur saying any differential backup something then change the backup type from full to differential and press OK Again if the error occur saying transaction log backup then again change the type of backup from differential to transaction log and press OK If successful then again change the backup type to full and take backup. And if not contact support.
For Login ERROR
Shrink database After taking backup right click on SBIDIM>task>shrink>database>OK
Error due to Inernet Explorer 11
Image button in the enquiry for is not working properly. Continuous 3-4 attempts are needed to display the image. And till 3 attempts the login page is displayed.
Resolution Compatibility settings of Internet Explorer 11 resolve the problem.