OracleOrderManagementFunctionalInterviewQuestionsandAnswers

OracleOrderManagementisoneofthemostimportantmoduleofOracleEBusinessSuite.
UsingOracleOrderManagementwecancreateandmaintaindifferenttypesoforders.Oracle
OrderManagementdrivestheorderfulfillmentprocessofanybusiness.
TheordersthatarecreatedinOrderManagementcanbeforinventoryitemsaswellasfor
services.UsingOracleOrderManagement,theseorderscanbereviewedandmaintained
inOrderManagementWorkbench(OrderOrganizer)
Keyfeatures:

OrderProcess

SalesOrders

PricingandDiscount

DeliveryBasedShipping

DropShipments

OrderHolds

CreditChecking

Returns

OpenInterfaces

1.WhatarethevariousordermanagementprocessessupportedbyoracleOM
Standardorders:ThismethodsupportsMaketoStockbusinessmodelwheretheproductsaremadeandkept
instock.Theproductsarethenshippedtothecustomerbasedonhisorder.
Configuretoorders:thismethodsupportsAssembletoOrderbusinessmodel.Theproductconfigurationis
chosenatthetimeofsalesorderentry.WIPjobiscreatedbasedontherequirementofthesalesorder
Dropshiporders:Inthismethod,yoursupplierwillshipthegoodstoyourcustomeronyourbehalf
Internalsalesorders:Internalsalesordersarecreatedacrosstwodifferentorganizationsofthesamebusiness
group.Internalrequisitionisraisedfirstandisconvertedtoaninternalsalesorderwheretheitemsareshipped
basedonthequantityspecifiedintheinternalsalesorder.

2.DescribetheorderflowinOrdertoCashlifecycle
Enterthesalesorder
Bookthesalesorder
Pickrelease
Shipconfirm
AutoInvoicegeneration
Creatingreceipt
TransfertoGL
3.Describetheprocessesinvolvedafterenteringsalesorder?
TheitemsspecifiedontheorderarevalidatedinOracleInventory

Thepriceoftheitemsarecalculatedusingthepricingengine
Theavailabilityoftheitemsarecheckedandmaybereserved
Theitemsarethenpickreleasedandshippedtothecustomer.
4.Whatarethedifferenttypesofsalesordersavailable?
Standard
Mixed
Return
5.Whenisanitemeligibleforcustomerorder?
WhentheattributesCustomerOrderedandCustomerorderenabledarecheckedintheordermanagement
tabofMasterItems.
6.DescribetheHeaderstatusduringthesalesorderprocess?
EnteringthesalesorderEntered
BookingthesalesorderBooked
PickreleasetheorderBooked
ShipconfirmtheorderBooked
RunninginterfacetripstopBooked

7.Describethelinestatusduringthesalesorderprocess?
EnteringthesalesorderEntered
BookingthesalesorderAwaitingshipping(whensufficientquantityisavailable)
Supplyeligible(whensufficientquantityisnotavailable)
PickreleasetheorderPicked
ShipconfirmtheorderShipped
RunninginterfacetripstopClosed
8.Differentiateavailablequantityandonhandquantity?
Availablequantity+Reservedquantity=Onhandquantity
9.DifferentiateSupplyEligibleStatusandSupplyPartialStatus?
SupplyEligible
Whenthereisnosufficientquantityavailable.
Example:WhenusertriestobookasalesorderforItemTestItemforaquantityof10buttheitemcontains
zeroquantity.ThentheSalesOrderLineStatuschangetoSupplyEligible.
SupplyPartial
whenthequantityispartiallyavailable.
Example:WhenusertriestobookasalesorderforItemTestItemforaquantityof10buttheitemcontains
only4quantities.ThentheSalesOrderLineStatuschangestoSupplyPartial.
10.Describeschedulinginsalesorder?
Itisaprocessofcommunicatingthebalancebetweencustomerdemandandacompanysabilitytofulfillan
orderfromcurrentinventoryandsupplysources

11.Whatarethevariouswaysofschedulingthesalesorder?
SettingProfileoptionOM:AutoScheduletoyes
FromToolsMenu>CheckAutoscheduleCheckboxinSalesOrderScreen.
RightClickonSalesOrderLine>Scheduling>Schedule.
ScheduleOrderConcurrentProgram.
12.Differentiateshipsetandarrivalset?
Intheshipsetprocess,theuserwouldliketoshipgroupoforderlinesfromsamewarehousetosamelocation.
IfOrderLinesaregroupedundershipset,thenuntilalllinesintheshipsetsatisfythedemand,youcannotship
thegoodstocustomer.
IntheArrivalSetprocess,thecustomerrequestsspecificorderlinestoarrivetogether
13.WhataretheProcessConstraints?
ProcessingConstraintsallowOrderManagementuserstheabilitytocontrolchangestosalesorders,atallstages
ofitsorderorlineworkflowstoavoiddatainconsistenciesandauditproblems.
14.Atwhatstageanordercannotbecancelled?
AnordercannotbecancelledwhenitisPickconfirmed.
15.Whatarepickingrules?
AuserdefinedsetofcriteriatodefinetheprioritiesOrderManagementuseswhenpickingitemsoutoffinished
goodsinventorytoshiptoacustomer.PickingrulesaredefinedinOracleInventory.
16.WhatareDefaultingRules?
Whilecreatingtheorder,youcandefinedefaultingrulessothatthedefaultvaluesofthefieldspopup
automaticallyinsteadoftypingallinformation.
17.Whatarevalidationtemplates?
Avalidationtemplatenamesaconditionanddefinesthesemanticsofhowtovalidatethatcondition.Validation
templatescanbeusedintheprocessingconstraintsframeworktospecifytheconstrainingconditionsforagiven
constraint.
18.Whatispickslip?
Pickslipisashippingdocumentthatthepickersusetolocateitemsinthewarehouse/inventorytoshipforan
order.
19.Whatispackingslip?
Itisashippingdocumentthatissentalongwiththeshipmentwhichdetailsthecontentsthataresentinthat
shipment.
20.Whatisshippingexceptionsreport?
Shippingexceptionsreportprintstheexceptionsmessagesduringshipconfirmation.
21ExplainBillofLading?
Itisalegaldocumentbetweentheshipperofaparticularitemandthecarrierdetailingthetype,quantityand
destinationofthegoodbeingcarried
Thebillofladingalsoservesasareceiptofshipmentwhenthegoodisdeliveredtothepredetermined
destination.Thisdocumentmustaccompanytheshippedgoods,nomattertheformoftransportation,andmust

besignedbyanauthorizedrepresentativefromthecarrier,shipperandreceiver.
22.WhatisInterfacetripstop?
ITSistriggeredatthetimeofshippingiftheoptiondeferinterfaceisnotchecked.Whenthisreportisrun,it
performstwomainthings:
Updatetheordermanagement(OE_ORDER_LINES_ALL)
Triggertheinventoryinterface(TOUPDATEInventorytables)
23.Whenisdropshipordercreated?
Customerrequiresanitemthatisnotstockednormally
Customerrequireslargequantitiesoftheitemthatisnotavailablewithyou
Itismoreeconomicalwhenthesuppliersendstheitemdirectlytothecustomer
24.WhatisASN?
ItisanadvancedShipmentNoticewhichistransmittedviaElectronicDataInterchange(EDI)fromasupplierto
letthereceivingorganizationknowthattheshipmentisarriving.
TheASNcontainstheshipmentdate,time,identificationnumber,packingslipdata,freightinformationetc
25.WhatisAutoinvoice?
Itisaconcurrentprogramwhichisusedtoperformtheinvoiceprocessing.Oncetheorderorlinesareeligible
forinvoicing,theinvoiceinterfaceworkflowactivityinterfacesthedatatoreeivables
26.Explainthedifferencebetweenacreditmemoandaninvoice?
Creditmemoisraisedtopartiallyorfullyreverseanoriginalinvoiceamount
Aninvoiceisgeneratedinreceivableswhichshowtheamountowedbythecustomersforthepurchaseofgoods
orservices.Itmayalsocontaintaxandfreightcharges
27.WhatisFOB?
ThetermFOBmeansFreight(orfree)onBoardiscommonlyusedwhenshippinggoodstoindicatewhopays
loadingandtransportationcosts,and/orthepointatwhichtheresponsibilityofthegoodstransfersfromshipper
tobuyer.
FOBshippingpointorFOBoriginindicatesthebuyerpaysshippingcostandtakesresponsibilityforthe
goodswhenthegoodsleavethesellerspremises.FOBdestinationdesignatesthesellerwillpayshipping
costsandremainresponsibleforthegoodsuntilthebuyertakespossession.
28.WhatarethedifferentRMAOrderTypes?
RMAwithCreditisusedwhenthecustomerreturnsthephysicalproductandalsoreceivescreditasaresultof
thereturn.
RMAnoCreditisusedwhenthecustomerwillreturntheproductbutwillnotbereceivingacreditasaresult
ofthereturn.
RMACreditonlyisusedwhenthecustomerwillreceiveacredit,butthephysicalreturnoftheproductisnot
required.
29.WhatarethenecessarysetupstoperformInternalSalesOrder?
InternalOrderandInternalOrderedEnabledsettoYes.
ShippingNetwork(IntransitorDirect)mustbedefined.

InternalCustomermustbedefined
30.WhatareModifiersandQualifiers?
Modifiersarediscount,surchargeorspecialchargethatmaybeappliedtothebasepriceandmayalterthevalue
oftheitem.Itcanbeappliedeitheratorderleveloratthelinelevel.
Aqualifierhelpsyoudefinewhoiseligibleforapricelistormodifier.Aqualifiercanbeacustomername,a
customerclass,anordertype,oranorderamountthatcanspanorders.
31.WhatarethepossiblereasonsforInterfacetripstoptocompletewithError?
Fewreasonsmaybe
1)OrderisonHold
2)Taxisnotappliedproperly
3)OnHandqtyisnotavailableintheInventory
4)InventoryPeriodisnotopen
5)MakesureScheduleShipDateorRequestedDateiswithintherangeoforderDate