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Q U A L I FI C ATI O N S
Highly skilled IT Professional with 15 years experience teaching computer networking courses
to a diverse group of socially and economically disadvantaged students. Proven ability to explain
complex technical subjects in an intuitive manner. Team player with effective communication
skills and positive attitude. Fully committed to helping Salt Lake Community College meet its
mission and achieve its goals.
PROFESSIONAL EXPERIENCE
SALT LAKE COMMUNITY COLLEGE, Salt Lake City, UT
Assistant Professor
2000 - Present
Volunteered to be Department Coordinator during merger of the Salt Lake ATC and SLCC Skills
Center.
Scheduled and facilitated monthly meetings for newly merged department under School of
Applied Technology.
Submitted budget request and expenditures.
Attended meetings with Department Chair and other coordinators.
Mentored and trained adjunct faculty for the Networking programs.
PROFESSIONAL EXPERIENCE
(Continued)
SALT LAKE COMMUNITY COLLEGE, Salt Lake City, UT
Specialist II
Administered, maintained, and upgraded Novell NetWare 3.x, 4.x, and 5 Ethernet 100BASE-T
network for LAN Tech and STIT (Short Term Intensive Training) programs at the South City
Campus.
Reduced time needed to restore client workstations by 90% by designing and implementing
imaging strategy using Norton Ghost.
Coordinated the network upgrade to NetWare 5, while maintaining 4.11 environment for previous
students.
1998 - 1999
Diagnosed and resolved modem, audio, video, printing, and software issues for Windows 95/98
users.
Trained customers to use Windows 95/98.
Surpassed team goals (numbers of calls, time on call, and sales) by over 20%.
E D U C ATI O N
EXCELSIOR COLLEGE, Albany, NY
Bachelor of Science Degree
EXCELSIOR COLLEGE, Albany, NY
Associate of Science Degree
P r o f e s s i o n a l C E RTI FI C ATI O N S
1999 - 2000