The Toyoa Way

The Toyota Way

l,{ Prinslp Manaje.nen darl Parus.haan
Manuhktur Terhebat dl Dunla

Jeffrey K. Liker

Daftar lsi

P.rdiluluu

olef,

c.ry Corvir

B.ghn S.tu. Kekuatan Kehs Dunr. dariToyota

u

rgF Ln

way

??.Dmr

!o,F

sdno smqn
Brb 2. Baslhar ToFo Mqridt pcoenu! Mrnufikdr Tdbrik

ctia To@s

Dunir

rQiq@ TopJa dd ToyoD Eodu.rioi ss(o

Bab r. roi To!,r prcre,ron sFeni MligsiL:tr*li p.mbonri
B:t 4. PrtuiP Torod \(7rr R ixt.so

Brb 6. ro/qr \t/:y JrtrE p!*uti:

Abi Bfl,

Rrbnr

B\

rl

Boru.

Sadm Dq Prhsip-Pnntip Bisnis dalm Toy@ Way

8:t
su66.gib t, FirGon Iuglo pmjfs
Brb 7. Plidp r, rnbil x(Pm,u M.mj.n6,{!dr &.dnjrin rilo&ri
Iiska pmno& \(?]rupm Mlnso rnk{, rqiEtr x.umei ldqlr
Subblgim II. Pms Fng B.nn &n Mdbei[ Hsn
)rug Bem
8.6 3. rrdip 2: Cipblln pcs rss M.lsJn *on tG iDu
Msg.ngk, Ikmx,+o la Pennuk

lo3

ur

Brb 10. ftn5ir4, Murild r.6n! Ksir (rt ',^',

Brh 11. l'tu5ip 5: ]!l.i'br'$r hdl8 trd8ui uqul [{dnl)db3ik,
It
Mr:l$, dds Tuiue M.opirordi KudG ,!lg B,i[ s!,rl
^var
B.b t2. ftiNrp 6, shar K.i. M.tulohn FonJ*i 6l!irdinellui
Bnkeimnhuns,n d:i P.nL.d./s Isry,qii
Tia,l r'Jr
B$ lr, rtu,ip 7, cuidQo I!!s.Dd,]ni \4!u:l
^!!
MsJ1[ FDs T.embunyi
B.b t4. Pr'tup 3 cuD|n HD)r T.tnolog, Hind! )/nE sudrh
SuhS.gi:n

lll. Mmb.i

Nilai utuk Oladi.si d.nga

Mdsen,husk. Oms oms du Mitn Kei.

^di

Mcnlh.mi ft[o!{rya, M.{ q.i Filosfi, dri M!rylidod v.

k pr& o@s lNin
Brb 16. Prinip ro, keobosk1n on s d:n xllonPok )uB Mo rlki
t Filosll Pqsahm Aiil' 7'r
8rh 17 r Np rr H,
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'm',
Tr
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sd drn Mm
M.;i.skx*- Dni

Sub6{iu

m;.ru,

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unrul v.ndomng

Prmtdrtu

s.to.n nF l&Nhi Cab"tq\

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Tcrur

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<ar rcr]+ri trno

^Lhlui
Kdn 6. Psiimblislro s.mu Pilih
ClP
dosn
s.ryn
Ii'pkmoiaik1i K.puse
Bah 20. Prifflp 14: M.nirri olgrtriBi Pcnbcl.i* Mdnui
tufl.rri Din TlnPl xomptomi (ra,i., d,o Porinsli{^
Bqk.hambuicin (r42")

&gi.n TEa- I'lenEPknn ToyoB W:Y

dalam OrganG$i

ll9

Anda
.* M-'d 6.ra.

P.lqrni
,. Mdbssutr ltrurahd P.n5li{ I,,z

Fr

T.knn drn
Brh

M*in)$ ft's+1bF. w:)

D:fE PuDlr/R.aer.nsi B.b
Dn.konDd6iloo unn'k Rxrin ltnbri'rn

Ind'lG

Milik Anda

S.iJ]i.
r44

11,

J-i
374

DipBembahkan untuk

N,

d.n

Ehnr.

ir ls.
ttsr4ublan

P.+Eru tldiP Xnr Fq

to

Special Foreword
the lndonesian Edhion

of

The Toyoa Way

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fiq bsnEniis hntr

insruqM o o*d, *h/ cE -r s ropql{ s , nodeL, ,nd -h/ ToFu

!!1g itr popurri+ cE .r!zd), r & {.r41 srobr @op4} ld vrrcr
uqorlo H! qd JE i.on ol d! hrr'l
ddiry A,n ien cEo who 60[ 1 g6d @hprny rn,] msle n ern ii I Et.d,.l/
rr n

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quic!!,

Eo!0o@nPd5{@ndf@0udo-

F.rohriis ro 4apdon.l
b,rh6s unn rnd.pc.dc,r

!.rao!o.B rli da ii. urlmuid v! tutiis e.h

r: ptori aiar:id rhm m:hng ft dar Lin vrce

b.om. iui$d oi. or o h ln. \or1d o. frft on. cE lB r f.6ous nmrs.n.ir

{ildopm.N @r( h crco^, NN yo ir -hn[ J,!k vJ6 ori.n p.@nary

rab(
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ror k se srcmi pds,n ii *1tk[ m,r of rh. b.n ra 54htn t!on.

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lr * 6frr,r rh. Sir Sigm 6h.l b.l
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6!r ii TPs. Trs n o{ncd by rhc podudoD dcp{@o. Thq JriE imprcrcmor

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q6noi i' *htn d. b6r modll 6r h.irfid{hs ool(iie,r h i d. di wiitr

Led rhr rina .hiqp rh@ushod' rM .oopa,y l'r. fi< cE

modd? Or n n n\. morc sEd!,I To}!h ,pp@.1' of l.dds buildlig . .ukua or
6orhr I bdi@ ior I
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b d*1op iB owi Phil@Ph/ rsd qohlv Indotu*
.ut.uE r* ic q! uniqn! Gere * do6 <h individul @mp ywlftii Iide
i6ir Bur Tq.h p ida e lgUoi mdJ o, r llrn laiins olgein'hi .id
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Kaa Penganar
Editor dan Konsulan Teknis
dik p{rDi hlL m.lillr l,u[q I/r D]e- rrr, (KL,i b,lEr b{s,n), srl
n*.! rturik do8! bolu ini urci. tirb6 .d.tiA p.imu d4 Focip!
ta?k lrr.l&kr syd, Fns dt tu Town du .lilidi,l lll,ih diklort
nbrsi *io p,qrrk!/4 ,r rT4. r{ rkhn.rkhr ioi, rcru(ul dr 6{ilQ s.ihL
L6ih dLth.r &rrsri asr a4ld;/ l},a. sd ird er bqikj! brnw eF h ur
mcD6p 6uru hi. lrft n/r ,raa bdai{ hns$[ d,i lhuhF. r.bih d i
nu, tui *r nF rid:L rlm 6.1.jrr 6a, repih29il!,e tatob Pndfttur t'm

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lunu sudql yhs m{mi,oi p.Enpi kdn hal$n n tf' .
oki krEm itu, bih Anda ,n.nq.i r.hi!-rc!,ir J, dn-irn ,,, diLn
6uku id, oari&Ja
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6:ny h.nbcns nlns.u
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J$!ri[ii

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rar oddiiiyr d,n Fq

lchu'li i di(.n&rslri

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D. go dd&pld llamya rdd ridi Fnin8k:u p@trukivi do kuilis
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llunhrnssoko.sqi$iu ulhd.ltulxpoiDslo@b{L6iiobuos1o s<ou
upcr Fnn8t En tri orurJl2n uu madlL l,i *nboen a-, ,,rn

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hbih * nihliihi buJayi E&h( bu dino,mLri dl p!ru*h.in AIdr

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ncrupdon niL;iiLi qniEFrl Fos p.rlq dnrnnk{ daa dih,rii nuk Jrtsl
nod0i lbsii o&oir B+!!, boy,k liLinihi budrr dnrn ft/oo vN
vbrn"nr.d. Ji dJfl i! r d budr^ hdoneL '!an'- p!! p!d. ruql
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ldn kln,l sbcs,i buda s.,.ig roy.ng
lrai, aqogli nog,*nLrn iihi nihi budrF sla Tryh v, ddsd niLl iil,
tudili ,rs hdilu di &la p.rullI:I ,{ndr sru oihi iihi bu,liF poniry:.8
:dl di linskltrgu bisiir di hdon6ia ,{na, d,p{ m.oromul{ikrtr . ;.iLi
bqd.F p@ihrn Andr *ndni Jr,libi Torla lv1 etaciitud m'.o331P
ri. abi{i, phlek @b!k rr.r/ ps,,;., rns dTn m.nb{!a p<ruehai tud,

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p.6hmi AidE
hi s.h{nnF

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L.ossdu koDp<ilir, ,aiiu rEdiuF oDbq ary: mrnun, Foe rli naih
6rm mrhn dd 6ill ihbd da,a nsuh hi dirn drNbi[5ai do d cDbodqi
d.l.n oBinsi p.mbdri* Fq ,az, D*, rk2ligdr p.tue[,n Anai rl{
Fod+n[,n k@i:suL^ kooputiaryr. [.:Iu+!n d. ndiq:mr.

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Pendahuluan

dro ali bcB,boig J.trcm Toi.u ridah

3 ohuo

b.rsll[

drs

tnni5

n.mpuiy:i l{:p,n b6u sryr nnu boru ey, a.t n(& nran
yrns diusn oL.h p,: prcd&tr mobil An4ik, drn irl ocle
Tornh ,n!ns[in *$ b<rb.d. Drlm ,r(r rns $trga(i!rei np otiyra*i
a&nF plrh.d tr h4der m@r Toyua &n hpn nr 6.kd! d:nutu. D
*IL+ rb,r/44 uAaz rolo,!r& d, Frnoi c]tiorL. r2ls o,h.,4rnl

d!$:n rnh

qons,garol"]J'r2n'tr(ms'F+l

d& skL ,ru rris G,nuuk pidz ilo csd, \,10106, iEd,ii $lah su
yrn da Jr rnad failiBtuitiB nou6ku! di As. pd6.d..iiF
rlsii*
,ug
1<.B,

u rd p-4, lob,. vr. oi d.in LJLs ri. D. tiro nqrydi.l!,nd

hori.na, Fnirdni mrei.eo, dI rilmri hxai.ms )rl'g m.niadi dan
krGq[siLn ToFb, 6.h6{iiD pn p.dhd poddamr b.rh!e. rne &,.r
di+rilaikin dnh hqb+i nlrm bnir ns 5nqi. ,*/rt&iui burr< butu
rB nod,hmi F,ar,ier d:i mrto& snto Podorr 146 (l.yor! rhdu.
oi sFo n Psl), buku I,biro Lik r iri dlmiliki k@nir2i dareo poi.l$nfy:
Dos.qi

prituip priGip rns b.tt .m6r3 ,li d.Ln 6ud.F ToFn.

ToyooW4buk:dlrA/4/.4d.1y4.rr AD?rcdrU/9 a{6,\k r c4 Crs$
ra, dn.n mc@Eifooi r6ehm. Tordu vry ad*r aa TqoB mcmiid-s
dui@yt an, .Lhulsn b$Lnr. Try. vly 6.!mr dlnsrn ToF. p@d(!oD
s)srn, nlmb.Nuk "DNA"-0F ToF
p.ru,fi4 r.oi du Ru airdbrislo' dd diFti6an or.h Fn p.rinpitr ksi
5a( in d6 ai
ndd?ons.
'me
dulqrynF "coDdtr@u ropftn nr (lrDirdeiu b<tqioDbuns4) d:n "ni.
HqN.6td'p o,,ns Lrn co4ii,L i-r,,.Fo,. r,s .!.ins J drybr

,42! !dnr[,1d(1.,r1

dLr"br ot<\.di,p

"nssoe

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r.r,rr, i 4 r h,.nn,/r.

u. nh,

rxn.n4

d.,

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meny.d6( p.4brhu. r.hskulrrn shum nq hliF drplt dnipde! dr affpr!

.p oiirg l!tr-F'B msuptrkri il* kedq J

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p.[c4d brci p.h lo.]ieDtrF d b(u,hr mdihnk n' l)ln lq+un m.lJul
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Fo,: &i ditrg m.h.Irni rk nmu aEsoE ors,rier. Sr)" raldtr hqhwr
id,k rdr Fos kbih p.iritrs d.l.m p. turtj.hm rhh o<nmrqrt ei
h.[6dr b.nyrlt o.De uruk blkcir Fn. unluk nQih iuim 6der1
M d!ffririlm dm m.nj.h,krn erl.( motopuh iilT rry nmr unrul
fr.6ihnF, n hodui onns{Bns *.r bqedn m.Lhulstr !.ryro ?^.Lr
h.sm: Aldr dan r.6brno .rl. dtnsn nqyiosu&tr bqhagri P.nglnag
rd& . ftD4n.n \:lb h. ( re$unslon
d ,J fr. r, brg'
oBii i Mcnurut pds,ld.i irr, Toyoa vry.dnd n.od! nrrEik uni*
AIin rchpi, !e polb,e buk! in hr( pihm hah$ rilp oBinr$i hlu
mlns.mhq'sk$ aera ildni drl, n.likurs! bnon Toron \u?v adn,h .Dni
ploduk kh6s d{i oBnko n nB F ! * Gl$ mdbiigu^ 'rbyoq d $irnhoF /$s
diL Tdyd.A,lih dln eru p.aohar Fl8 PJing b.rbdldi dmL S.F [.A:nP
Jg1' b'nr n aF T.nr'ik'r Fm F,nbrs'lid/m''3rr.rrEIqns
rclah nobar Try 6 sil d{ iusr nqnb.dki id.id. Pokn / s dJpn
,zos

Andi

n.nilili c! honur ul

si.krn udul FcB.rbcoslon lxid.k

nidni dJrm h.l6iui.

ntr
^nda

M:nrelry Os.d ofTolbE ad PEndor,

ToFd Mdq Mrurerurh&

K. klly

Keta Penganar

!h uiu te3, L.kr $yr rmm, r2lL deos lhasai 6i5ro fofsq rns
6re ii UoiEDig of MichiBrn, Ann ,{*o. iodst.i o@neil Edrns b!Bd3
dlin r.i!i 69.r k*rr di rcnsrln.nsrh rci isiofi,, sksin l
Ford Moo Coml)lq, [.nr-b.nr hordr di rmbins
k6{sr!ru8i. ftru,h:T.raphao risr B<!. (rh. r}is r) k+irus4 p4$a

sd
tu'r

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ciadi buFk l).d!!{m m.B.mi p.qrbib uqmr dli psn&hh,r

ro@nq'I Doo

dlaq

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bekorykot unbk meipclr h-b{m

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p!.d,srB2n rsr nobil'Dobi rrdiks

dijud di ].prns d ncldek3n pr*dL /rzrrg h.$r
nobil.oobn J+us di a5.Tai.u nir, a n pi[n5 ldlslllo.pqEr@ As,
lpoj{s rla Fn,5rr,hrnF rdirh pnkil bnni )us idzrr6, (I &r.tQ
nenFqiqki mobi ddak pciu diubth 5@p mqd{c scbd*nr, ldq.i:l(
Pohir d+n oduurii r.r,l,i ini.
Di rn#rr ros,h sit@i qdu. , eF ft

S.tik (Al) dd.[ 6is

uLrdsPe&.,kG,lu.t.oto I i,rnioolvrhE.i tuSxnqsmo,np,.

p.Elrio htngtii gdrr, kutlna di ].p$s) unuk Edrluko aluill p.n.rid
ndsfri qomonf/llllp,ns
psushap.rur$sAs+rrblrrjrr,l preJllsmelilJ.pag.&olt[p.it]id{
era diri,rGrx pidl hesslD edui moLir b.I.ii lne dq{ pa Fn1&L
ny. d-ld prg. nbrsr p oJJr m, d,
dr J-p! & 8.6-Fr r ,l|! r {n!
m.iir,li bria d:d t&lqruh.n p4clirirn^\mlnslnri iidufi hobil diAl Jtlrtr3

bo,,rl 4P& d,],o hdu.

kol.kif ftduoiulJrn nr Ldinpuhn rrs 9nr Apapu /as ujdi d.asu
reiial'd rq&B nihi Fo, d.n trb!61<d mdgo*qnehi l,lny:, ped.[6
p.!Wh2o oomltl.po.g hd.rurs p.lc4,r' /6s lw hd dre E E16laa
dd Ireprcduki mobil. M.rk1 buleo 1hli,li bidug k l@so mu pcoulru.
M.rlo 6!Lrn ris Erdcpon d:lm icknol%i nruE}tur /ln8 qi33ih, p.lilg
ridrl bulr di hid{g o@m,ksi lrcnpl.ls M.'.k'n.tueor dl!3u lu2li8
du DlnbiuuD Jd$o rturims PrJr
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