Escolar Documentos
Profissional Documentos
Cultura Documentos
the rank and file and tailored to each organizational unit rather than a blanket set of rules that
may or may not have relevance to how the new tools will be used in a particular department
(Hall, & Ferris, 2011).
Online Reputation
Online reputation is important to an organization since it is the public face of the
company and impacts the success and survival of the company in a competitive business
environment. A negative comment, inappropriate language, or material must be rapidly
addressed to minimize damage to the company image. Monitoring of social learning platforms
must be an integral part of the social media plan. Since the social reputation of individual
employee is tied inexorably to personal social media and at the same time the workplace
sponsored social learning environment, all employees need to be made aware of how their
personal posts are considered to be a public statement and negative comments or inappropriate
posts there will be a potential risk to the public reputation of the company by association.
Benefits & Challenges of Creating an Organizational Social Learning Environment
The benefits and challenges are easily identified within each organization. The table below
illustrates and contrasts the benefits and challenges of creating a social learning environment.
Benefits
Challenges
Conclusion
Social learning enhances the learning experience in an organizational learning
environment and encourages the learner to be more self-motivated, responsible, and independent
in their learning experience. Accordingly, instructors are becoming more like coaches and
facilitators than the controlling decision maker for the learning group. Organizational benefits
are system wide and include a more open and inclusive corporate culture, increased employee
engagement in training, increased job productivity, decreased employee absenteeism, lowering
of silo barriers, increased interdisciplinary collaboration with greater innovation, and an
enhanced corporate public image. Challenges are sometimes insurmountable, such as when an
organization is entrenched in top down communication and resistant to full employee inclusion.
Additional challenges to implementing a social learning environment are cyber security, IT
capacity, and the costs of implementation and maintenance of the social learning environments.
References
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