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Nokia Siemens Networks

WCDMA RAN, Rel. RU30,


Operating Documentation,
Issue 01

Multicontroller RNC and IPA-RNC Base


Station Alarms (7000-7900)
DN99580892
Issue 09A
Approval Date 2010-12-09

Confidential

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

The information in this document is subject to change without notice and describes only the
product defined in the introduction of this documentation. This documentation is intended for the
use of Nokia Siemens Networks customers only for the purposes of the agreement under which
the document is submitted, and no part of it may be used, reproduced, modified or transmitted
in any form or means without the prior written permission of Nokia Siemens Networks. The
documentation has been prepared to be used by professional and properly trained personnel,
and the customer assumes full responsibility when using it. Nokia Siemens Networks welcomes
customer comments as part of the process of continuous development and improvement of the
documentation.
The information or statements given in this documentation concerning the suitability, capacity,
or performance of the mentioned hardware or software products are given "as is" and all liability
arising in connection with such hardware or software products shall be defined conclusively and
finally in a separate agreement between Nokia Siemens Networks and the customer. However,
Nokia Siemens Networks has made all reasonable efforts to ensure that the instructions
contained in the document are adequate and free of material errors and omissions. Nokia
Siemens Networks will, if deemed necessary by Nokia Siemens Networks, explain issues which
may not be covered by the document.
Nokia Siemens Networks will correct errors in this documentation as soon as possible. IN NO
EVENT WILL Nokia Siemens Networks BE LIABLE FOR ERRORS IN THIS DOCUMENTATION OR FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL OR ANY LOSSES, SUCH AS BUT NOT LIMITED
TO LOSS OF PROFIT, REVENUE, BUSINESS INTERRUPTION, BUSINESS OPPORTUNITY
OR DATA,THAT MAY ARISE FROM THE USE OF THIS DOCUMENT OR THE INFORMATION
IN IT.
This documentation and the product it describes are considered protected by copyrights and
other intellectual property rights according to the applicable laws.
The wave logo is a trademark of Nokia Siemens Networks Oy. Nokia is a registered trademark
of Nokia Corporation. Siemens is a registered trademark of Siemens AG.
Other product names mentioned in this document may be trademarks of their respective
owners, and they are mentioned for identification purposes only.
Copyright Nokia Siemens Networks 2010. All rights reserved

Important Notice on Product Safety


Elevated voltages are inevitably present at specific points in this electrical equipment.
Some of the parts may also have elevated operating temperatures.
Non-observance of these conditions and the safety instructions can result in personal
injury or in property damage.
Therefore, only trained and qualified personnel may install and maintain the system.
The system complies with the standard EN 60950 / IEC 60950. All equipment connected
has to comply with the applicable safety standards.

The same text in German:


Wichtiger Hinweis zur Produktsicherheit
In elektrischen Anlagen stehen zwangslufig bestimmte Teile der Gerte unter Spannung. Einige Teile knnen auch eine hohe Betriebstemperatur aufweisen.
Eine Nichtbeachtung dieser Situation und der Warnungshinweise kann zu Krperverletzungen und Sachschden fhren.
Deshalb wird vorausgesetzt, dass nur geschultes und qualifiziertes Personal die
Anlagen installiert und wartet.
Das System entspricht den Anforderungen der EN 60950 / IEC 60950. Angeschlossene
Gerte mssen die zutreffenden Sicherheitsbestimmungen erfllen.

Id:0900d80580814c34
Confidential

DN99580892
Issue 09A

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

Table of contents
This document has 240 pages.
Summary of changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

DN99580892
Issue 09A

Default alarm indication preventions in the system . . . . . . . . . . . . . . . . . 6

List of alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

7401 EXTERNAL AL 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

7402 EXTERNAL AL 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

7403 EXTERNAL AL 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

7404 EXTERNAL AL 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

7405 EXTERNAL AL 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

7406 EXTERNAL AL 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

7407 EXTERNAL AL 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

10

7408 EXTERNAL AL 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

11

7409 EXTERNAL AL 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

12

7410 EXTERNAL AL 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

13

7411 EXTERNAL AL 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

14

7412 EXTERNAL AL 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

15

7413 EXTERNAL AL 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

16

7414 EXTERNAL AL 14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

17

7415 EXTERNAL AL 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

18

7416 EXTERNAL AL 16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

19

7417 EXTERNAL AL 17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

20

7418 EXTERNAL AL 18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

21

7419 EXTERNAL AL 19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

22

7420 EXTERNAL AL 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

23

7421 EXTERNAL AL 21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

24

7422 EXTERNAL AL 22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

25

7423 EXTERNAL AL 23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

26

7424 EXTERNAL AL 24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

27

7425 EXTERNAL AL 25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

28

7650 BASE STATION FAULTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

29

7651 BASE STATION OPERATION DEGRADED . . . . . . . . . . . . . . . . 61

30

7652 BASE STATION NOTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . 102

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31

7653 CELL FAULTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

32

7654 CELL OPERATION DEGRADED . . . . . . . . . . . . . . . . . . . . . . . . 145

33

7655 CELL NOTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

34

7660 BASE STATION LICENCE EXPIRED . . . . . . . . . . . . . . . . . . . . . 173

35

7661 BASE STATION LICENCE NOTIFICATION . . . . . . . . . . . . . . . . 174

36

7665 BASE STATION TRANSMISSION ALARM . . . . . . . . . . . . . . . . . 176

37

7740 BEATING WCDMA BTS ALARM. . . . . . . . . . . . . . . . . . . . . . . . . 189

38

7750 FAILURE IN WCDMA WBTS O&M CONNECTION . . . . . . . . . . 190

39

7761 RNW O&M SCENARIO FAILURE . . . . . . . . . . . . . . . . . . . . . . . . 195

40

7762 RNW DATABASE OPERATION FAILURE . . . . . . . . . . . . . . . . . 200

41

7771 WCDMA CELL OUT OF USE . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

42

7772 HSDPA CONFIGURATION FAILED . . . . . . . . . . . . . . . . . . . . . . 206

43

7775 INCONSISTENCY IN WCEL CONFIGURATION PARAMETERS . .


210

44

7776 HSDPA FAILURE IN WCEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

45

7778 WCDMA BTS DEDICATED MEASUREMENT FAILURE . . . . . . 214

46

7779 RECOVERY ACTIONS ONGOING . . . . . . . . . . . . . . . . . . . . . . . 216

47

7780 HSUPA FAILURE IN WCEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

48

7781 NETWORK ELEMENT CONFIGURATION ERROR . . . . . . . . . . 220

49

7782 HSUPA CONFIGURATION FAILED . . . . . . . . . . . . . . . . . . . . . . 222

50

7783 IP BASED D-NBAP LINK FAILURE. . . . . . . . . . . . . . . . . . . . . . . 227

51

7784 RECOVERY ACTION FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . 228

52

7786 WCDMA BASE STATION OUT OF USE. . . . . . . . . . . . . . . . . . . 231

53

7794 ALARM STATUS REQUEST HAS TIMED OUT . . . . . . . . . . . . . 233

54

7795 INCONSISTENCY IN HIGH PEAK RATE HSPA CONFIG . . . . . 234

55

7796 HIGH SPEED COMMON CHANNEL CREATION FAILED . . . . . 237

56

7799 RNC RADIO NETWORK TEST ALARM . . . . . . . . . . . . . . . . . . . 240

Id:0900d80580814c34
Confidential

DN99580892
Issue 09A

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

Summary of changes

Summary of changes
Changes between document issues are cumulative. Therefore, the latest document
issue contains all changes made to previous issues.
Changes made between issues 09 and 09A

Modified alarms
7650

7653

7660

7651

7654

7661

7652

7655

7665

Changes made between issues 08D and 09

New alarms
7794

7796

Modified alarms
7660

7661

7772

7782

Changes made between issues 08C and 08D

Modified alarms

DN99580892
Issue 09A

7650

7653

7660

7651

7654

7661

7652

7655

7665

Id:0900d80580829119
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7795

Default alarm indication preventions in the system

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

1 Default alarm indication preventions in the


system
Alarm indication preventions for certain alarms have been set by default in RNC. This
has been done to reduce the amount of alarm indications that RNC reports to NetAct.
The list of alarms below shows the affected alarms that are indication-prevented by
default in RNC.
The alarms 7775 and 7795 are indication prevented in RNC because alarm 3325
informs about WCEL parameter inconsistencies in RNC level. For more information, see
the instructions given for alarms 7775, 7795, and 3325. Alarm 7799 is an old test alarm
for RNC testing purposes which is not set by RNC in any situation anymore.
Base Station Alarms

7775 INCONSISTENCY IN WCEL CONFIGURATION PARAMETERS


7795 INCONSISTENCY IN HIGH PEAK RATE HSPA CONFIG
7799 RNC RADIO NETWORK TEST ALARM

Id:0900d80580829119
Confidential

DN99580892
Issue 09A

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

List of alarms

2 List of alarms

DN99580892
Issue 09A

7401

EXTERNAL AL 1

7402

EXTERNAL AL 2

7403

EXTERNAL AL 3

7404

EXTERNAL AL 4

7405

EXTERNAL AL 5

7406

EXTERNAL AL 6

7407

EXTERNAL AL 7

7408

EXTERNAL AL 8

7409

EXTERNAL AL 9

7410

EXTERNAL AL 10

7411

EXTERNAL AL 11

7412

EXTERNAL AL 12

7413

EXTERNAL AL 13

7414

EXTERNAL AL 14

7415

EXTERNAL AL 15

7416

EXTERNAL AL 16

7417

EXTERNAL AL 17

7418

EXTERNAL AL 18

7419

EXTERNAL AL 19

7420

EXTERNAL AL 20

7421

EXTERNAL AL 21

7422

EXTERNAL AL 22

7423

EXTERNAL AL 23

7424

EXTERNAL AL 24

7425

EXTERNAL AL 25

7650

BASE STATION FAULTY

7651

BASE STATION OPERATION DEGRADED

7652

BASE STATION NOTIFICATION

7653

CELL FAULTY

7654

CELL OPERATION DEGRADED

7655

CELL NOTIFICATION

7660

BASE STATION LICENCE EXPIRED

7661

BASE STATION LICENCE NOTIFICATION

7665

BASE STATION TRANSMISSION ALARM

7740

BEATING WCDMA BTS ALARM

7750

FAILURE IN WCDMA WBTS O&M CONNECTION

7761

RNW O&M SCENARIO FAILURE

Id:0900d80580829119
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List of alarms

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

7762

RNW DATABASE OPERATION FAILURE

7771

WCDMA CELL OUT OF USE

7772

HSDPA CONFIGURATION FAILED

7775

INCONSISTENCY IN WCEL CONFIGURATION PARAMETERS

7776

HSDPA FAILURE IN WCEL

7778

WCDMA BTS DEDICATED MEASUREMENT FAILURE

7779

RECOVERY ACTIONS ONGOING

7780

HSUPA FAILURE IN WCEL

7781

NETWORK ELEMENT CONFIGURATION ERROR

7782

HSUPA CONFIGURATION FAILED

7783

IP BASED D-NBAP LINK FAILURE

7784

RECOVERY ACTION FAILURE

7786

WCDMA BASE STATION OUT OF USE

7794

ALARM STATUS REQUEST HAS TIMED OUT

7795

INCONSISTENCY IN HIGH PEAK RATE HSPA CONFIG

7796

HIGH SPEED COMMON CHANNEL CREATION FAILED

7799

RNC RADIO NETWORK TEST ALARM

Alarm parameters
The following parameter settings are the default settings. The operator can modify them
with an MML command.
The following listing also contains alarm event types. Please note that this information
is not part of the alarm parameter listing and it is not possible to change those values
using MML commands. The information here is for documentation purposes only.
NR

TEXT
CLS OUT
SDC
SDD
CDL
LVT
-------------------------------------------------------------------------------7401

7402

7403

7404

7405

EXTERNAL AL 1
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 2
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 3
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 4
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 5

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NONE

NONE

NONE

NONE

NONE

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00:10
00:10
EVENT TYPE: ENVIRONMENTAL
7406

7407

7408

7409

7410

7411

7412

7413

7414

7415

7416

7417

EXTERNAL AL 6
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 7
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 8
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 9
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 10
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 11
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 12
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 13
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 14
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 15
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 16
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 17
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

DN99580892
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List of alarms

Id:0900d80580829119
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NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

List of alarms

7418

7419

7420

7421

7422

7423

7424

7425

7650

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

EXTERNAL AL 18
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 19
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 20
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 21
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 22
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 23
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 24
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

EXTERNAL AL 25
00:10
00:10
EVENT TYPE: ENVIRONMENTAL

BASE STATION FAULTY


00:10
00:10
EVENT TYPE: EQUIPMENT

NONE

NONE

NONE

NONE

NONE

NONE

NONE

NONE

***

7651

BASE STATION OPERATION DEGRADED


00:10
00:10
EVENT TYPE: EQUIPMENT

**

7652

BASE STATION NOTIFICATION


00:10
00:10
EVENT TYPE: EQUIPMENT

NONE

CELL FAULTY
00:10
00:10
EVENT TYPE: EQUIPMENT

***

CELL OPERATION DEGRADED


00:10
00:10
EVENT TYPE: EQUIPMENT

**

7653

7654

10

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(7000-7900)

7655

CELL NOTIFICATION
00:10
00:10
EVENT TYPE: EQUIPMENT

List of alarms

NONE

7660

BASE STATION LICENCE EXPIRED


00:10
00:10
EVENT TYPE: EQUIPMENT

***

7661

BASE STATION LICENCE NOTIFICATION


00:10
00:10
EVENT TYPE: EQUIPMENT

NONE

7665

BASE STATION TRANSMISSION ALARM


00:10
00:10
EVENT TYPE: EQUIPMENT

NONE

7740

BEATING WCDMA BTS ALARM


00:00
00:00
EVENT TYPE: PROCESSING ERROR

**

7750

FAILURE IN WCDMA WBTS O&M CONNECTION


00:10
00:10
EVENT TYPE: COMMUNICATIONS

NONE

7761

RNW O&M SCENARIO FAILURE


00:40
00:00
EVENT TYPE: QUALITY OF SERVICE

**

7762

RNW DATABASE OPERATION FAILURE


00:05
00:00
EVENT TYPE: PROCESSING ERROR

**

7771

WCDMA CELL OUT OF USE


02:00
00:20
EVENT TYPE: QUALITY OF SERVICE

**

7772

HSDPA CONFIGURATION FAILED


00:05
00:05
EVENT TYPE: QUALITY OF SERVICE

**

7775

INCONSISTENCY IN WCEL CONFIGURATION PARAMETERS


00:00
00:00
EVENT TYPE: PROCESSING ERROR

NONE

7776

HSDPA FAILURE IN WCEL


00:05
00:00
EVENT TYPE: QUALITY OF SERVICE

**

7778

WCDMA BTS DEDICATED MEASUREMENT FAILURE


00:00
00:00
-

**

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11

List of alarms

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

EVENT TYPE: QUALITY OF SERVICE


7779

RECOVERY ACTIONS ONGOING


00:00
00:00
EVENT TYPE: QUALITY OF SERVICE

NONE

7780

HSUPA FAILURE IN WCEL


00:05
00:00
EVENT TYPE: QUALITY OF SERVICE

**

7781

NETWORK ELEMENT CONFIGURATION ERROR


00:00
00:00
EVENT TYPE: PROCESSING ERROR

***

7782

HSUPA CONFIGURATION FAILED


00:05
00:05
EVENT TYPE: QUALITY OF SERVICE

**

7783

IP BASED D-NBAP LINK FAILURE


00:30
00:30
EVENT TYPE: COMMUNICATIONS

**

7784

RECOVERY ACTION FAILURE


00:00
00:00
EVENT TYPE: COMMUNICATIONS

**

7786

WCDMA BASE STATION OUT OF USE


00:30
00:15
EVENT TYPE: QUALITY OF SERVICE

**

7794

ALARM STATUS REQUEST HAS TIMED OUT


00:00
00:00
EVENT TYPE: COMMUNICATIONS

**

7795

INCONSISTENCY IN HIGH PEAK RATE HSPA CONFIG


01:00
00:00
EVENT TYPE: PROCESSING ERROR

NONE

7796

HIGH SPEED COMMON CHANNEL CREATION FAILED


00:05
00:00
EVENT TYPE: QUALITY OF SERVICE

**

7799

RNC RADIO NETWORK TEST ALARM


00:10
00:10
EVENT TYPE: ENVIRONMENTAL

NONE

12

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7401 EXTERNAL AL 1

3 7401 EXTERNAL AL 1
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in an HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 1.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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7402 EXTERNAL AL 2

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

4 7402 EXTERNAL AL 2
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 2.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

14

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Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

7403 EXTERNAL AL 3

5 7403 EXTERNAL AL 3
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 3.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

DN99580892
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15

7404 EXTERNAL AL 4

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

6 7404 EXTERNAL AL 4
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 4.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

16

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(7000-7900)

7405 EXTERNAL AL 5

7 7405 EXTERNAL AL 5
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 5.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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17

7406 EXTERNAL AL 6

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

8 7406 EXTERNAL AL 6
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 6.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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7407 EXTERNAL AL 7

9 7407 EXTERNAL AL 7
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 7.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

DN99580892
Issue 09A

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19

7408 EXTERNAL AL 8

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

10 7408 EXTERNAL AL 8
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 8.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

7409 EXTERNAL AL 9

11 7409 EXTERNAL AL 9
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 9.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

DN99580892
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21

7410 EXTERNAL AL 10

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

12 7410 EXTERNAL AL 10
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 10.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

7411 EXTERNAL AL 11

13 7411 EXTERNAL AL 11
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 11.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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23

7412 EXTERNAL AL 12

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

14 7412 EXTERNAL AL 12
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 12.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

7413 EXTERNAL AL 13

15 7413 EXTERNAL AL 13
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 13.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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25

7414 EXTERNAL AL 14

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

16 7414 EXTERNAL AL 14
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 14.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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(7000-7900)

7415 EXTERNAL AL 15

17 7415 EXTERNAL AL 15
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 15.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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7416 EXTERNAL AL 16

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

18 7416 EXTERNAL AL 16
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 16.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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7417 EXTERNAL AL 17

19 7417 EXTERNAL AL 17
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 17.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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7418 EXTERNAL AL 18

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

20 7418 EXTERNAL AL 18
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 18.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

7419 EXTERNAL AL 19

21 7419 EXTERNAL AL 19
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 19.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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7420 EXTERNAL AL 20

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

22 7420 EXTERNAL AL 20
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 20.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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(7000-7900)

7421 EXTERNAL AL 21

23 7421 EXTERNAL AL 21
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 21.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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33

7422 EXTERNAL AL 22

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

24 7422 EXTERNAL AL 22
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 22.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

7423 EXTERNAL AL 23

25 7423 EXTERNAL AL 23
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 23.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

DN99580892
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7424 EXTERNAL AL 24

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

26 7424 EXTERNAL AL 24
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 24.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

7425 EXTERNAL AL 25

27 7425 EXTERNAL AL 25
Meaning
This is an external user-defined alarm. The alarm is defined by
the user in a HW database.
Supplementary information fields

Instructions
The operation depends on what kind of alarm is used as external
alarm no. 25.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

DN99580892
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37

7650 BASE STATION FAULTY

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

28 7650 BASE STATION FAULTY


Meaning
A critical fault (or faults) has occurred in the base station.
Check the reason for the fault from the supplementary text field of
the alarm.
The effect of the fault on the functioning of the network element
depends on the fault description. For more information, see base
station fault descriptions in WCDMA RAN and I-HSPA System Libraries.
Supplementary information fields
1

rack (cabinet) number

shelf number

slot

type of unit

unit number

subunit number

For more information, see instructions on Alarm Structure.


Instructions
Verify the configuration of a BTS by checking the commissioning, cabling
and correct installation of the units/modules at the BTS. Make sure the
environment does not cause the fault.
Before a unit/module is replaced at the BTS, the site should be reset to
recover from any temporary faults which might have caused the
malfunctioning of the unit/module. When an active alarm is a 'Start'
alarm, a site reset is required to cancel the alarm. If the site reset or
module block/unblock does not help, replace the faulty unit/module (see
the source of the alarm and instructions fields of the corresponding
alarms).
Below is the list of BTS fault(s) which might have caused this alarm in
BTS WN6.0_EP1 release. In case of earlier SW release and in case you need
more detailed fault descriptions refer to WCDMA RAN and I-HSPA System
Libraries. The BTS fault descriptions are also included in BTS SW release
documentation. If that does not help, contact your local Nokia Siemens
Networks representative.

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7650 BASE STATION FAULTY

FAULT NAME
: ATM faulty
MEANING
: A WAM internal failure.
INSTRUCTIONS : 1. If ping to the BTS is working, restart the BTS remotely.
2. Ping the BTS. If it is not working but ping to the AXC is
working, then restart the AXC remotely so that the BTS is also
restarted automatically.
3. Ping the AXC. If it is not working, visit the site and
restart the BTS. If this does not help, replace the alarming
WAM unit.
FAULT NAME
MEANING

: ATM processor faulty


: UltraSite, MetroSite, MetroSite 50, Triple-mode:
There is a fault in the WAM processor SFN interrupt or the SFN
is not being updated in the WSPC MCU.
There is a MCU failure in the WAM or the ATM loop test at
start-up has failed.
FlexiBTS:

There is such a fault in the FSM that the SFN is not being
updated in the FSP MCU.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. If ping to the BTS is working, restart the BTS remotely.
2. Ping the BTS. If it is not working but ping to the AXC is
working, restart the AXC remotely so that the BTS is also
automatically restarted.
3. Ping the AXC. If it is not working, visit the site and
restart the BTS. If this does not help, replace the alarming
WAM unit.
FlexiBTS:
1. Reset the BTS.
2. If the BTS reset does not help, change the alarming module.
FAULT NAME
MEANING

: Antenna link is down


: Antenna (RP3) link is down: transmitter or receiver drops from
synchronization.
INSTRUCTIONS : FlexiBTS:
1. If the alarming module is the Extension System Module
(FSM2), restart it. If the alarming module is the System
Module (FSM1), restart BTS.

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(7000-7900)

2. If that does not help, replace the alarming FSM.


UltraSite/EUBB:
1. If the alarming module is WSPF, restart it. If the alarming
module is WSPF, restart BTS.
2. If that does not help, replace the alarming WSPF.
FAULT NAME
MEANING

: BB bus message collision error


: Routed RF baseband bus messages have collided and the data in
the output baseband internal link is lost because the baseband
bus is incorrectly configured.
INSTRUCTIONS : 1. Check antenna mapping to the local cells in the
commissioning file.
2. Check the cables between the System Module and RF Module.
3. Replace the alarming module.
FAULT NAME
MEANING

: BB bus reception error (summing device)


: The master frame in the received baseband bus frame is not in
the correct place related to the internally generated master
frame pulse. Either the frame has been set into the wrong
place (PI delay) or the data itself is in the wrong place.
INSTRUCTIONS : FlexiBTS:
1. Check the cables between the Master System Module and RF
Module/Extension System Module.
2. Replace the unit that causes the fault (Master System
Module, Extension System Module, RF Module, FBIA).
UltraSite/EUBB:
1. Replace the unit that causes the fault (WSPF, WSMF).
FAULT NAME
MEANING

: BB bus transmission error


: A decoding error has been detected in the baseband internal
link. The data packet is lost or the content is corrupted.

This situation is also triggered when the links do not


synchronize with each other.
INSTRUCTIONS : FlexiBTS:
1. Check the cables between the Master System Module and RF
Module/Extension System Module.
2. Replace the alarming unit (System Module).

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7650 BASE STATION FAULTY

UltraSite/EUBB:
1. Replace the alarming unit (WSMF).
FAULT NAME
MEANING

: BOFU Post failed


: The unit or module has been tested during BTS power-on self
test (POST)
and a failure has been detected.
INSTRUCTIONS : 1. Block/unblock the alarming unit/module.
2. Remove/reinsert the alarming unit/module.
3. Replace the alarming unit/module.
FAULT NAME
MEANING

: BTS Blocked
: The BTS is blocked with BTS Site Manager. The meaning of the
fault is to avoid alarms that may be raised during a BTS
maintenance task.
INSTRUCTIONS : To cancel the alarm, unblock the BTS. Unblocking the BTS
causes a site reset.
FAULT NAME
MEANING

: BTS config error (WSMA and WSMB can not coexist)


: WSMA and WSMB units are detected in the same cabinet. They
cannot coexist in the BTS.
INSTRUCTIONS : Replace the conflicting unit WSMA with the WSMB, or vice
versa.
FAULT NAME
MEANING

: BTS file error


: UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB: The BTS unit properties data is invalid or
missing.

FlexiBTS: The BTS module properties data or optical interface


FPGA file is invalid or missing. The FSP MCU SW file is
invalid or missing.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Download two different SW packages so that the faulty file
is removed from the BTS.
2. Download the SW again.
3. If the fault still exists after 10 minutes, replace the
alarming unit.
FlexiBTS:
1. Download two different SW packages so that the faulty file
is removed from the BTS.

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(7000-7900)

2. Download the SW again.


3. Replace the System Module.
FAULT NAME
MEANING

: BTS file error


: Telecom configuration file(s) are invalid, missing or not
accessible.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Download two different SW packages so that the faulty file
is removed from the BTS.
2. Download the SW again.
3. If the fault still exists after 10 minutes, replace the
alarming unit.
FlexiBTS:
1. Download two different SW packages so that the faulty file
is removed from the BTS.
2. Download the SW again.
3. Replace the System Module or FBIA.
FAULT NAME
MEANING

: BTS internal SW management problem


: A software update to a unit/module or subassembly has failed,
or a corrupted SW file has been detected in the FLASH.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
FlexiBTS:
1. Check the other active BTS faults. If the ROM disk is
corrupted, change the alarming module.
2. Reset the RF Module and/or System Module, depending on the
alarm source:
a. Reset the RF Module by blocking/unblocking it.
b. Reset the System Module.
3. Update and activate the SW to the BTS.
4. Check the SW files.
5. Replace the alarming module/unit.
UltraSite/EUBB:

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7650 BASE STATION FAULTY

1. Check the other active BTS faults. If the ROM disk is


corrupted, change the alarming unit.
2. Reset the alarming unit.
3. Update and activate the SW to the BTS.
4. Check the SW files.
5. Replace the alarming unit.
FAULT NAME
MEANING

: Baseband Bus failure


: The BTS has detected an abnormal operation or a failure in the
BTS internal baseband bus. The failure cannot be pointed to a
specific unit/module but there are several possible fault
sources.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
FlexiBTS:
1. Check the other active BTS alarms and act accordingly.
2. Check the cables between the System Module and RF
Module/Extension System Module.
3. Reset the RF Module and/or System Module, depending on the
alarm source:
a. Reset the RF Module by blocking/unblocking it.
b. Reset the Extension System Module by
blocking/unblocking it.
c. Reset the master System Module.
4. Replace the alarming RF Module/Extension System Module.
5. If the master System Module is the source or replacing the
RF Module/Extension System Module does not clear the fault
situation, replace the alarming master System Module.
UltraSite/EUBB:
1. Check the other active BTS alarms and act accordingly.
2. Reset the alarming unit.
3. Check the cables in backplane.
4. Replace the alarming unit.
FAULT NAME
MEANING

: Baseband bus configuration of <x> was rejected


: The baseband bus related configuration of <x> was rejected by

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(7000-7900)

the HW, SW, DSP or LTX.


INSTRUCTIONS : Replace the alarming module.
FAULT NAME
MEANING

: Baseband reference clock missing (WCI)


: The WCI does not deliver the Baseband Reference Clock (BRCLK)
for the relevant units, because either the transceiver circuit
in the WSC or the bus is faulty, or the WSC does not
distribute the clock source.
INSTRUCTIONS : You have two alternative procedures:
1. If there is only one clock unit in the cabinet, replace the
WSC.
2. If Step 1 does not help, replace the WCI.
OR
1. If there are two clock units in the cabinet, replace the
WCI.
2. If Step 1 does not help, replace both WSC units.
FAULT NAME
MEANING

: Baseband reference clock missing (WSC)


: The WSC is not able to deliver the clock signals required by
the other units.
INSTRUCTIONS : Replace the WSC.
FAULT NAME
MEANING

: Commissioning error: <x>


: Some of the commissioning parameters are either missing or
faulty, or there is a mismatch between them.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the commissioning parameters with the BTS Site
Manager Commissioning Wizard.
2. Load the correct commissioning file to the BTS.
FAULT NAME
MEANING

: Communication failure
: Communication with the application <x> failed. It has not
replied to the message that has been sent/resent to it.

FSP: Faraday has not sent a specific mandatory indication


message in the start-up during the time limit the message is
expected to arrive.
INSTRUCTIONS : 1. Check that the unit/module is properly connected. If the
unit/module LED does not light up, the unit/module is faulty.
Check the alarming unit/module.
2. Check the fault history.

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7650 BASE STATION FAULTY

FAULT NAME
MEANING

: Communication failure
: An internal communication fault in the decoding process in the
module, for example, a decode co-processor error.
INSTRUCTIONS : 1. Reset the alarming unit/module.
2. Replace the alarming unit/module.
FAULT NAME
: Communication failure inside WSP
MEANING
: An internal communication failure between the DSP processors.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. Block the alarming WSP.
2. The fault might be in the WTR or WPA (see Troubleshooting
instructions).
Otherwise, check for other alarms. If the " autonomous reset
as recovery action" alarm has occurred for the alarming WSP,
replace the alarming WSP unit.
FlexiBTS:
1. If only one FSP in BTS generates this alarm, the FSP is
faulty.
2. If all FSPs generate this alarm, the FSM is faulty.
3. Block/unblock the FSM.
4. If that does not help, replace the faulty module (System
Module).
FAULT NAME
MEANING

: Configuration error: <x>


: There is a compatibility problem in the BTS HW/SW versions or
the HW/HW configuration. Another possibility is that there is
a mismatch between the BTS configuration and the RNC/I-HSPA
adapter parameters.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
1. Check the installed HW/SW version compatibility and the HW
compatibility with the current BTS configuration.
2. Check that the BTS cell parameters from the RNC/I-HSPA
adapter match the BTS HW configuration (for example frequency,
power).
3. Check the RNC/I-HSPA adapter BTS faults for the alarming
local cell (LCR).
4. Recommission the BTS to ensure that all parameters are

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(7000-7900)

correctly configured.
FAULT NAME
MEANING

: Configuration file is not supported


: BTS software does not support the commissioning file
downloaded to the BTS.
INSTRUCTIONS : 1. Check and correct the contents of the commissioning file.
2. Download the corrected commissioning file to the BTS and
reset it.
FAULT NAME
MEANING

: Connection to transmission broken


: UltraSite, MetroSite, MetroSite 50, Triple-mode:
The AXC is missing, data or states are corrupted in the ATM,
or there are possible hardware or transmission related
failures.
FlexiBTS:

Data or states are corrupted in the ATM, or there are possible


hardware or transmission related failures.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. Check the transmission connections.
2. If the transmission type is the AXC, reset the WAM.
3. If that does not help, replace the alarming unit.
FlexiBTS:
1. Check the transmission connections.
2. Reset the site.
3. If that does not help, replace the alarming System Module.
FAULT NAME
MEANING

: DSC-bus failure
: There is a failure in the bus between the WAM and WSP
(DSC-bus), which means that messages do not get through via
that DSC-bus.
INSTRUCTIONS : 1. Block/unblock the alarming unit.
2. Replace the alarming unit.
FAULT NAME
MEANING

: DSC-bus failure
: There are communication problems between the WAM and WSP. This
fault might occur if the WSP is hot removed or the WSP
crashes.
INSTRUCTIONS : If the failure still exists after the site reset, replace the
WAM unit.

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7650 BASE STATION FAULTY

FAULT NAME
MEANING

: DSP accelerator initialization failure


: There is a signal processing (DSP) related malfunction in the
BTS. This might affect the signal processor receiver
functionality processed by the alarming unit/module.
INSTRUCTIONS : FlexiBTS:
1. If the alarming module is the Extension System Module
(FSM2), restart
it. If the alarming module is the System Module (FSM1),
restart the BTS.
2.
If that does not help, replace the alarming FSM or alarming
unit.
UltraSite/EUBB:
1. If the alarming unit is WSPF, restart it. If all WSPFs
generate this alarm, restart the BTS.
2. If that does not help, replace the alarming unit.
FAULT NAME
MEANING

: DSP failure in radiolink creation


: Radio link creation has failed repeatedly because of the DSP
rejection.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
FlexiBTS:
If the faulty FSP is in the extension module, block/unblock
the extension module, otherwise block/unblock the BTS.
FAULT NAME
: DSP mode change failed
MEANING
: DSP configuration to correct mode was not successful.
INSTRUCTIONS : Replace the alarming module/unit.
FAULT NAME
: FSP reset
MEANING
: FSP is undergoing a cold reset.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
fault disappears:
1. Reset the BTS.
2. Replace the faulty module/unit.

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FAULT NAME
MEANING

: FSP/WSP Frame synchronisation failed


: The frame synchronization burst, SFN or SFCLK signal from the
FCM/WSPF is missing.
INSTRUCTIONS : 1. Reset the site.
2. If that does not help, replace the System Module.
FAULT NAME
MEANING

: Failure in optical RP3 interface


: The BTS has detected an abnormal operation or a failure in an
optical RP3 interface between two modules. The failure cannot
be pointed to a specific module but there are several possible
fault sources.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the other active BTS alarms and act accordingly.
2. Check the cables between the System Module and RF
Module/Extension System Module. Note that dirty optical
connectors may cause the signal level to drop too low.
3. Depending on the alarm source, reset the RF Module,
Extension System Module and/or System Module by
blocking/unblocking it.
4. Replace the alarming module's Small Form Factor Pluggable
(SFP). Check also the SFP in the other end and replace it, if
needed.
5. Replace the alarming RF Module/Extension System Module.
6. If the System Module is the only alarming source or
replacing the RF Module/Extension System Module does not clear
the fault situation, replace the alarming System Module.
FAULT NAME
MEANING

: Failure in replaceable baseband unit


: The BTS has detected an abnormal operation or a failure in the
BTS replaceable
baseband unit.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
1. Check the other active BTS faults and act accordingly.
2. Check the plug-in type baseband unit is installed
correctly.
3. Reset the alarming baseband unit.
4. Replace the alarming baseband unit.

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FAULT NAME
MEANING

7650 BASE STATION FAULTY

: Fatal OSE Error


: The operating system (OSE) goes into the error handler with a
fatal status. The cause can be, for example, out of memory
situation.

If only one FSP in BTS generates this fault, there is


malfunction in one of the FSP submodules. If all FSPs generate
this fault, there is malfunction in the FSM.
INSTRUCTIONS : FlexiBTS:
Note! Perform the steps below in the listed order until the
fault disappears.
1. Reset the System Module.
2. Replace the System Module.
UltraSite/EUBB:
1. If only one WSPF in BTS generates this fault, the WSPF is
faulty.
2. If all WSPFs generate this fault, BTS is faulty.
3. Block/unblock BTS.
4. If that does not help, replace the faulty module.
FAULT NAME
MEANING

: Fault between WAM and WSP SFN (WSP)


: UltraSite, MetroSite, MetroSite 50, Triple-mode:
Synchronization between the WAM and WSP is lost.
FlexiBTS: Synchronization between the FCM and FSP/FBIA is
lost.

UltraSite/EUBB: Synchronization between the WAMF and WSPF is


lost.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. If only one WSP in the cabinet generates this alarm, the
WSP is faulty.
2. If all WSPs in a subrack generate this alarm, the WAM is
faulty.
3. If all WSPs generate this alarm, the WSC/WMC is faulty.
Otherwise, check for other alarms. If the " autonomous reset
as a recovery action" alarm has occurred for the faulty WSP,
replace the faulty WSP unit.

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FlexiBTS:
1. If only one FSP/FBIA in the BTS generates this alarm, the
FSP/FBIA is faulty.
2. If all FSPs generate this alarm, the FSM is faulty.
3. Block/unblock the FSM.
4. If that does not help, replace the faulty module (System
Module) or faulty FBIA.
UltraSite/EUBB:
1. If only one WSPF in the BTS generates this alarm, the WSPF
is faulty.
2. If all WSPFs generate this alarm, the BTS is faulty.
3. Block/unblock the BTS.
4. If that does not help, replace the faulty module.
FAULT NAME
: Fault in ATM interface
MEANING
: The WAM ATM interface is not responding correctly.
INSTRUCTIONS : 1. Block/unblock the fault reporting unit. This resets the
BTS.
2. If that does not help, replace the fault reporting unit.
FAULT NAME
MEANING

: Fault in ATM interface


: WAM ATM interface, AXC or CIF bus failure. The AXC may have
been reset.

WAM processor failure.


INSTRUCTIONS : 1. Block/unblock the fault reporting unit. This resets the
BTS.
2. Swap the WAM units between subracks and check if the fault
follows the unit. Replace the fault reporting WAM unit.
3. Check the AXU.
4. Check the backplane connection between the WAM and AXU.
FAULT NAME
MEANING

: Fault in O&M and DSP SW interface


: UltraSite, MetroSite, MetroSite 50, Triple-mode: Communication
failure between the WAM and DSP.
FlexiBTS: Communication failure between the FCM and FSP/FBIA.
UltraSite/EUBB: Communication failure between the WSMF and

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7650 BASE STATION FAULTY

WSPF.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
FlexiBTS:
1. Block/unblock the alarming module.
2. Replace the System Module.
FAULT NAME
MEANING

: Frame clock deviation fault


: Synchronization to the clock control unit frame pulse has been
achieved earlier but it differs from the currently received
frame pulse. The internally generated frame clock might have
drifted.
INSTRUCTIONS : FlexiBTS:
1. Check the cables between the System Module and RF
Module/Extension System Module.
2. Reset the alarming System Module.
3. Replace the alarming System Module.
UltraSite/EUBB:
1. Reset the alarming WSMF.
2. Replace the alarming WSMF.
FAULT NAME
MEANING

: Frame number synchronisation error in optical interface


: The timing of the new RP1 synchronization burst deviates from
the present RP1 timing maintained in the BTS.
INSTRUCTIONS : 1. Reset the System Module that causes the alarm.
2. If resetting of the module does not help, replace the
System Module that causes the alarm.
FAULT NAME
MEANING

: Incompatible SW version detected


: A new unit with an incompatible SW has probably been inserted
in the BTS.
INSTRUCTIONS : Update compatible SW to the BTS (check the SW versions to see
the active SW version, and update the active SW version),
unless it is automatically updated by NetAct.
Related BTS - AXC interface: check the SW version of the BTS
and AXC, and update compatible SW to the AXC or BTS.

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FAULT NAME
MEANING

: Incompatible unit detected


: An unsupported unit (for example a WSMA, WTRA, WSPA, WMCM or
WTRB) has been detected in the cabinet.
INSTRUCTIONS : Replace the unsupported unit with a unit of the correct type.
FAULT NAME
MEANING

: Internal MTU configuration failure


: Internal Maximum Transfer Unit (MTU) configuration failed on
FCM or FSP/FBIA.
INSTRUCTIONS : 1. Reset the alarming System Module or unit.
2. Replace the alarming System Module or unit.
FAULT NAME
MEANING

: Internal delay measurement failure


: An autonomous internal delay measurement has failed. The TCOM
was not able to measure the internal delay for a cell for any
of the RAKEs in a certain BB unit.
INSTRUCTIONS : None
FAULT NAME
MEANING

: Invalid Configuration file


: The commissioning file is missing, or an incorrect
commissioning file has been detected during BTS startup as
follows:
"Validation failed due to wrong BTS ID" or "Validation failed
because of incompatible data"
INSTRUCTIONS : 1. Check and correct the contents of the commissioning file.
2. Recommission the BTS with the valid commissioning file.
FAULT NAME
MEANING

: Master unit has lost connection to the slave unit


: Connection to the DSP submodule has been lost or the submodule
reports an error situation.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
fault disappears:
1. Reset the BTS.
2. Replace the faulty module/unit.
FAULT NAME
MEANING

: No baseband capacity for common channels


: There is not enough common channel capacity to set up any
cells to the BTS, because Efficient Baseband or Full Baseband
HSDPA is allocated (last WSP/FSP/Faraday card is fully
reserved).
INSTRUCTIONS : None
FAULT NAME
MEANING

: No connection to AXU
: The master WAM detected that the AXU does not respond to
polling messages.
INSTRUCTIONS : 1. Check for alarms on the AXC.
2. Restart the AXC remotely. This will also cause a BTS

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restart.
3. Change the alarming AXC unit.
FAULT NAME
: No connection to BTS transport submodule
MEANING
: The connection to the BTS transport submodule is lost.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Reset the site.
2. Replace the Transport submodule, which is located inside
the System Module.
FAULT NAME
MEANING

: No connection to unit
: The connection to a unit that belongs to the BTS configuration
has been lost.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Check the fault history, alarming unit and subrack.
2. If SW updates have been done recently, reload the SW.
3. If the WAF or WIC is alarming, try recommissioning the
site.
4. Check that the unit is properly connected. If the unit LED
does not light up, the unit is faulty. The fault might also be
in the WPS unit or backplane.
5. Check the power cables and connectors as well as the I2C
bus cables.
Cancel alarms: Removing and inserting the WIC, WSM or primary
WAM causes a site reset. If both WSCs are removed, inserting
the first removed WSC back into the cabinet causes a site
reset.
If the 7650 BASE STATION FAULTY alarm is issued, reset the
site. First try to reset the site with the software. If that
does not help, replace the alarming unit.
If the WSMF unit is not present (replaced by WSMB)in BTS,
alarming WSPFs are not used and should be removed from BTS.
WSPFs can be removed because without unit BTS works as
UltraSite not as EUBB.
FlexiBTS:
1. Check
LED does
alarming
2. Check

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that the module is properly connected. If the module


not light up, the module is faulty. Check the
module.
the fault history.

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FAULT NAME
: Not able to synchronize baseband bus with <x>
MEANING
: The baseband bus synchronization towards <x> failed.
INSTRUCTIONS : Replace the alarming module.
FAULT NAME
MEANING

: Optical Interface Frame clock faulty


: The VCXO does not get correct control voltage from the PLL
filter of the clock cleaner. This may happen because of an
unsuccessful clock recovery in the optical interface due to a
missing or degraded input signal.
INSTRUCTIONS : 1. Block/unblock the FSM.
2. Replace the FSM.
FAULT NAME
MEANING

: Optical interface FPGA sw crc check failed


: The CRC check has failed in three consecutive optical
interface FPGA SW downloading attempts.
INSTRUCTIONS : Replace the alarming module.
FAULT NAME
MEANING

: Oven oscillator Missing Pulse


: The output signal of the OXCO has some problems and one or
more clock pulses are missed.
INSTRUCTIONS : 1. Block/unblock the FSM.
2. Replace the FSM.
FAULT NAME
MEANING

: Oven oscillator clock missing


: The WSC is not able to deliver the clock signals required by
the other units.
INSTRUCTIONS : Replace the clock unit.
FAULT NAME
MEANING

: Oven oscillator clock missing


: The output signal of the OXCO is missing and the FCM cannot
deliver the 30.72 MHz System Clock required by the other
units.
INSTRUCTIONS : 1. Block/unblock the FSM.
2. Replace the FSM.
FAULT NAME
MEANING

: Oven oscillator heating failure


: The OCXO warm-up takes too long and the OCXO does not become
active within a period of eight minutes from the power-on. The
ambient temperature can also be too low or it changes too
fast.
INSTRUCTIONS : Replace the alarming System Module.
FAULT NAME
MEANING

: PLL status not locked


: BTS monitors the FSP/FBIA/WSPF/WSMF PLL (Phase-Locked Loop)
lock status and PLL locking fails.
INSTRUCTIONS : FlexiBTS:
1. Block/unblock the FSM/FBIA.
2. If that does not help, replace the FSM/FBIA.

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UltraSite/EUBB:
1. Block/unblock the WSMF.
2. If that does not help, replace the WSMF.
3. Block/unblock the WSPF.
4. If that does not help, replace the WSPF.
FAULT NAME
MEANING

: POST test failed


: The unit or module has been tested during the BTS power-on
self test (POST) and a failure has been detected.
INSTRUCTIONS : 1. Block/unblock the alarming unit/module.
2. Remove/reinsert the alarming unit/module.
3. Replace the alarming unit/module.
FAULT NAME
MEANING

: Power unit output voltage fault


: The output voltage is too low or too high.
Usually the reason for the fault is the unit itself but in
some cases the reason can be the unit that the WPS feeds.

If a short circuit occurs in the fed unit, it may affect the


WPS and the "Output Voltage Fault" alarm is generated.
INSTRUCTIONS : 1. Check the other active alarms.
2. Check the units that are supplied by the alarming WPS.
3. Check the backplane connectors and cables.
4. Replace the alarming WPS unit.
FAULT NAME
MEANING

: R-bus error
: UltraSite, MetroSite, MetroSite 50, Triple-mode: The bus
between the WSP and WTR does not work. The R-bus errors are
probably caused by a faulty WSM or WTR.

FlexiBTS: Error in the FSP or in the connection between the


FSP and FCM.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. If the WSM/WMC also generates an alarm from a WTR unit,
check the WTR and WSM cable.
2. If there are no active WSM/WMC alarms, the reason for the
alarm is a faulty WSM/WMC or WSP.
3. Run a WCDMA BTS loop test to locate the faulty unit.
4. If the WSP is faulty, block/unblock it.

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5. Replace the faulty unit.


FlexiBTS:
1. Check the cabling between the System Module and RF Module.
2. Check the active RF Module alarms and act accordingly.
3. Replace the faulty module (System Module).
FAULT NAME
MEANING

: RP1 synchronization burst error


: A new RP1 Frame Clock Burst (FCB) burst/message has been
received from the RP3-01 interface while processing the
previous burst/message.
INSTRUCTIONS : 1. Reset the alarming Extension System Module by
blocking/unblocking it.
2. If that does not clear the fault situation, replace the
alarming Extension System Module.
3. If the System Module is the only alarming source or
replacing the Extension System Module does not clear the fault
situation, replace the alarming System Module.
FAULT NAME
MEANING

: SRIO chain configuration was rejected


: The platform SW rejected the baseband bus related SRIO
configuration for Faraday core.
INSTRUCTIONS : Replace the alarming unit/module.
FAULT NAME
MEANING

: Starting temperature below minimum


: BTS cannot start properly, because FSPs cannot be powered up
at too cold conditions.
INSTRUCTIONS : 1. Wait until the module is automatically heated to the
required start-up temperature.
2. If the fault is active for more than 2 hours, check the
environmental conditions of the site.
FAULT NAME
: Summing service release from reset failed
MEANING
: Summing service release from reset failed.
INSTRUCTIONS : 1. Reset the System Module.
2. If a reset does not resolve the fault situation, replace
the System Module.
FAULT NAME

: Synchronization failure in Optical Interface <opt link/RP3


link>
MEANING
: The RP3 channel has lost the frame synchronization state that
it had achieved.
INSTRUCTIONS : Swap the alarming and working links and then check where the
alarm is now reported. If the alarming link remains the same,

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replace the System Module. If the alarming link changes,


replace the RF Module behind that link.
FAULT NAME
MEANING

: System Module failure


: The FlexiBTS has detected an abnormal operation or a failure
in the internal functionality of the System Module.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Reset the System Module.
2. Replace the System Module.
FAULT NAME
MEANING

: Telecom configuration failure


: Telecom slave configurations or registrations failure. Unit
RNW configuration failure. Telecom RNW reconfiguration
failure.
Or
UltraSite, MetroSite, MetroSite 50, Triple-mode: WSP unit to
WAM allocation failure.
FlexiBTS:
- FSP unit to FCM allocation failure.
- Faraday unit to FSP allocation failure.

UltraSite/EUBB: Faraday unit to WSPF allocation failure.


INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
Block/unblock the alarming unit. If there was an internal
failure, the unit needs to be blocked/unblocked to get it
initialized/configured again.
FlexiBTS:
If there was an internal failure, in the case of an FR, the
module needs to be blocked/unblocked to get it
initialized/configured again.
FAULT NAME
MEANING

: Temperature alarm
: The internal temperature of the RF Module or System Module
exceeds the threshold value, or the ambient temperature of the
module(s) is outside the specified limits.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
1. Check the other BTS faults and act accordingly.
2. Check the ambient temperature of the BTS modules. If the

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ambient temperature is too high, make sure the airflow to the


BTS modules is unobstructed, that is, the BTS modules are not
covered with anything. If the ambient temperature is too low,
it takes a while for the BTS modules to heat themselves to the
threshold value.
3. Reset the alarming module/unit by blocking/unblocking it.
4. Replace the alarming module/unit.
FAULT NAME
: Unit SW download failed
MEANING
: The software update to the unit or subunit has failed.
INSTRUCTIONS : 1. Download the BTS SW again.
2. FCM: Reset the BTS.
3. If Step 2 does not help, replace the alarming module.
FAULT NAME
MEANING

: Unit SW download failed


: Software update to a unit/subunit or module has failed.

UltraSite, MetroSite: The fault can also be caused by


disconnected CIF bus cables.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1.
2.
3.
4.

Download the BTS SW again.


If the alarming unit is WSP then block/unblock the WSP.
If the alarming unit is WAM or WPA then reset the BTS.
If does not help, replace the alarming unit.

FlexiBTS:
1. Download the BTS SW again.
2. FCM: Reset the BTS.
3. If Step 2 does not help, replace the alarming module.
FAULT NAME
: Unit initialization failure
MEANING
: A unit/module or an IP address initialization has failed.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Block/unblock the alarming unit.
2. Check if the non-commissioned WAM is the Master WAM. If so,
this causes the fault. Check the fault history to know why the
WAM switch-over occurred.
3. If the WAM is the fault source, check the RNC IP address in
the commissioning file and modify the file if needed. If that
does not help, perform a power-off reset.

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4. If step 3 does not help, replace the alarming unit.


FlexiBTS:
1. Block/unblock the alarming module. If that does not help,
replace the alarming module.
2. If the FCM is the fault source, check the RNC IP address in
the commissioning file and modify the file if needed. If that
does not help, perform a power-off reset.
3. If Step 2 does not help, replace the alarming module.
FAULT NAME
MEANING

: Unit not supported by current BTS SW version


: An unsupported unit was found in the BTS. Typically this
happens when a new unit version is installed and there is an
older BTS SW in use that does not support the new unit
version.
INSTRUCTIONS : Replace the unit or upgrade the BTS SW.
FAULT NAME
: Unit synchronization failed
MEANING
: The WAM/WSPC synchronization has failed.
INSTRUCTIONS : 1. Block/unblock the alarming unit.
2. Replace the alarming unit.
FAULT NAME
MEANING

: Unknown HW resource
: A unit cannot be identified by its product code or by its
physical device address (object ID).
INSTRUCTIONS : Replace the alarming unit/module.
FAULT NAME
MEANING

: Unknown product code


: A module cannot be identified by its product code but is known
by its physical device address (object_ID).
INSTRUCTIONS : Replace the alarming module.
FAULT NAME
MEANING

: WAM internal error


: The Telecom SW does not communicate with the ATM SW because of
a fault.
INSTRUCTIONS : Replace the faulty unit
FAULT NAME
MEANING

: WCI baseband reference clock failure


: The master or redundant WSC does not generate Baseband
Reference Clock (BRCLK) to the WCI because of an internal
failure or a clock driver failure in the WSC unit.
INSTRUCTIONS : 1. Block/unblock the active WSC unit.
2. Replace the WCI unit.
3. Replace both WSC units.

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FAULT NAME
: WIB unit AC line break fault
MEANING
: There is a mains break. The BTS power supply is cut off.
INSTRUCTIONS : Check the power supply to the BTS.
FAULT NAME
MEANING

: WSM failure
: The BTS has detected an abnormal operation or a failure in the
internal functionality of the WSMF unit.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the alarm history, alarming unit and subrack.
2. Check that the unit is properly connected. If the unit LED
does not light up, the unit is faulty.
3. Reset the BTS.
4. Replace the alarming unit.
FAULT NAME
: WSMF WAM Interconnection Failure
MEANING
: Connection failure between WAMA and WSMF
INSTRUCTIONS : Check that cables are connected between WAMA-WSMF and
WSMF-AXCF.
FAULT NAME
MEANING

: WSP PCI-bus failure


: There is a fault in the internal WSP/FSP PCI bus target (DSP)
connections. Some of the WSP/FSP DSP processors may be broken
and out of use.
INSTRUCTIONS : Replace the alarming unit/module.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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7651 BASE STATION OPERATION DEGRADED

29 7651 BASE STATION OPERATION


DEGRADED
Meaning
A major fault (or faults) has occurred in the base station.
Check the reason for the fault from the supplementary text field
of the alarm.
The effect of the fault on the functioning of the network element
depends on the fault description. For more information, see base
station fault descriptions in WCDMA RAN and I-HSPA System Libraries.
Supplementary information fields
1

rack (cabinet) number

shelf number

slot

type of unit

unit number

subunit number

For more information, see instructions on Alarm Structure.


Instructions
Verify the configuration of a BTS by checking the commissioning, cabling
and correct installation of the units/modules at the BTS. Make sure the
environment does not cause the fault.
Before a unit/module is replaced at the BTS, the site should be reset to
recover from any temporary faults which might have caused the
malfunctioning of the unit/module. When an active alarm is a 'Start'
alarm, a site reset is required to cancel the alarm. If the site reset or
module block/unblock does not help, replace the faulty unit/module (see
the source of the alarm and instructions fields of the corresponding
alarms).
Below is the list of BTS fault(s) which might have caused this alarm in
BTS WN6.0_EP1 release. In case of earlier SW release and in case you need
more detailed fault descriptions refer to WCDMA RAN and I-HSPA System
Libraries. The BTS fault descriptions are also included in BTS SW release
documentation. If that does not help, contact your local Nokia Siemens
Networks representative.

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FAULT NAME
MEANING

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

: 10b8b coding error in Optical Interface device <opt link/RP3>


: The fibre cable has an interference; the data becomes faulty.

A physical connection failure between the optical interface


and the summing function (caused by bad circuit joints, for
example).
INSTRUCTIONS : 1. Reset the RF Module behind the faulty optical interface by
blocking/unblocking it.
2. If that does not clear the fault situation, replace the RF
Module that causes the alarm.
3. If the System Module is the only source causing the alarm,
or replacing the RF Module does not clear the fault situation,
replace the System Module that causes the alarm.
FAULT NAME
MEANING

: 2M external reference missing


: The reference clock monitoring has detected a loss of 2.048MHz
signal received from an external reference source, connected
to Sync In interface of the System Module.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
alarm disappears.
1. Check the cabling (connected to Sync In interface).
2. Check that the 2.048MHz reference source is working
normally and the 2.048MHz signal is available.
3. Replace the alarming module.
FAULT NAME
: ATM faulty
MEANING
: A WAM internal failure.
INSTRUCTIONS : 1. If ping to the BTS is working, restart the BTS remotely.
2. Ping the BTS. If it is not working but ping to the AXC is
working, then restart the AXC remotely so that the BTS is also
restarted automatically.
3. Ping the AXC. If it is not working, visit the site and
restart the BTS. If this does not help, replace the alarming
WAM unit.
FAULT NAME
MEANING

: ATM processor faulty


: UltraSite, MetroSite, MetroSite 50, Triple-mode:
There is a fault in the WAM processor SFN interrupt or the SFN
is not being updated in the WSPC MCU.
There is a MCU failure in the WAM or the ATM loop test at

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start-up has failed.


FlexiBTS:
There is such a fault in the FSM that the SFN is not being
updated in the FSP MCU.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. If ping to the BTS is working, restart the BTS remotely.
2. Ping the BTS. If it is not working but ping to the AXC is
working, restart the AXC remotely so that the BTS is also
automatically restarted.
3. Ping the AXC. If it is not working, visit the site and
restart the BTS. If this does not help, replace the alarming
WAM unit.
FlexiBTS:
1. Reset the BTS.
2. If the BTS reset does not help, change the alarming module.
FAULT NAME
MEANING

: ATM traffic overload


: There is a buffer overflow caused by a traffic overload. The
maximum capacity is exceeded and some data is discarded.
INSTRUCTIONS : 1. Check that bandwidths (cells/s) are the same at the BTS,
AXC and RNC.
2. Check the data integrity from the incoming Iub (see
Troubleshooting instructions).
3. Check the other transmission elements' active faults (see
the faults for AXC document).
FAULT NAME
MEANING

: Active clock tuning fault


: The phase measurement cannot be performed in the active WSC or
WMC.
INSTRUCTIONS : 1. Run fast tuning with BTS Site Manager.
2. Block/unblock the alarming unit.
3. Replace the alarming unit.
Note that because of a fault situation in the active clock,
the redundant clock is not tuned. To make sure that the tuning
is correct, run "Fast Tune BTS Clock" with BTS Site Manager
after the switchover when the new WSC is taken into use. If
there is a WMC or only one WSC, the tuning continues but the
cells remain disabled.

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FAULT NAME
MEANING

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

: Address mismatch in summing


: There is a baseband bus address mismatch in the summing. There
are two possible causes:
A configuration error (two different baseband units
functioning) - after an acknowledgment the fault returns
again.

Data corruption on the bus - appears once when unsynchronized


data is sent by the baseband.
INSTRUCTIONS : Check the antenna mapping to the local cells in the
commissioning file.
FAULT NAME
MEANING

: Antenna link is down


: Antenna (RP3) link is down: transmitter or receiver drops from
synchronization.
INSTRUCTIONS : FlexiBTS:
1. If the alarming module is the Extension System Module
(FSM2), restart it. If the alarming module is the System
Module (FSM1), restart BTS.
2. If that does not help, replace the alarming FSM.
UltraSite/EUBB:
1. If the alarming module is WSPF, restart it. If the alarming
module is WSPF, restart BTS.
2. If that does not help, replace the alarming WSPF.
FAULT NAME
MEANING

: BB bus reception error (summing device)


: The master frame in the received baseband bus frame is not in
the correct place related to the internally generated master
frame pulse. Either the frame has been set into the wrong
place (PI delay) or the data itself is in the wrong place.
INSTRUCTIONS : FlexiBTS:
1. Check the cables between the Master System Module and RF
Module/Extension System Module.
2. Replace the unit that causes the fault (Master System
Module, Extension System Module, RF Module, FBIA).
UltraSite/EUBB:
1. Replace the unit that causes the fault (WSPF, WSMF).
FAULT NAME
MEANING

64

: BB bus transmission error


: A decoding error has been detected in the baseband internal

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link. The data packet is lost or the content is corrupted.


This situation is also triggered when the links do not
synchronize with each other.
INSTRUCTIONS : FlexiBTS:
1. Check the cables between the Master System Module and RF
Module/Extension System Module.
2. Replace the alarming unit (System Module).
UltraSite/EUBB:
1. Replace the alarming unit (WSMF).
FAULT NAME
MEANING

: BOFU Post failed


: The unit or module has been tested during BTS power-on self
test (POST)
and a failure has been detected.
INSTRUCTIONS : 1. Block/unblock the alarming unit/module.
2. Remove/reinsert the alarming unit/module.
3. Replace the alarming unit/module.
FAULT NAME
MEANING

: BS SW download or activation failed


: The SW update to the BTS has failed. The error can be caused
by a unit reset during the SW update, a hardware problem in
the unit or cabinet, or a corrupted flash file system.
INSTRUCTIONS : 1. Retry the SW update.
2. If other flash memory-related alarms are active for the
alarming unit at the same time, replace the alarming unit.
FAULT NAME
MEANING

: BTS Master Clock tuning failure


: The OCXO adjustment area is reaching its limit value. The DAC
word value of the OCXO is lower than 205 or greater than 3891
(5% of the total adjustment area). The range for the DAC word
is 0 - 4095.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
fault disappears.
1. Check the other alarms of the BTS and FTM and act
accordingly.
2. If there are no other synchronization related, active
alarms, start the fast tuning with BTS Site Manager.
3. Reset the site. Run fast tuning again.
4. Check the reference signal accuracy by measuring it with a

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frequency counter (note: requires a good timebase for the


counter). The reference signal from the Sync Out interface of
the Flexi System Module can be found, the required accuracy is
+/-0.015ppm. If the reference accuracy is correct, run fast
tuning.
5. If that does not help, replace the system module.
FAULT NAME
MEANING

: BTS RNC/I-HSPA interface signalling link failure


: An AAL2 signalling link failure. It can be caused by a broken
WAM. The most common reason for this alarm is a frequently
breaking transmission.
INSTRUCTIONS : 1. Check the other transmission elements' active alarms (see
the Alarms for AXC document).
2. Check the BTS and RNC transmission settings.
3. Reset the AXC.
4. Change the WAM unit.
Note! The BTS and the AXC can be restarted remotely.
FAULT NAME
MEANING

: BTS RNC/I-HSPA interface signalling link failure


: A common NBAP link failure. It can be caused by a transmission
network problem. The most common reason for this alarm is a
frequently breaking transmission.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Check the other transmission elements' active alarms (see
the Alarms for AXC document).
2. Check the BTS and RNC transmission settings.
3. Reset the AXC.
4. Change the WAM unit.
Note! The BTS and the AXC can be restarted remotely.
FlexiBTS:
1. Reset the BTS.
2. Check the transmission links to the RNC/I-HSPA adapter.
3. Check the BTS and RNC/I-HSPA adapter transmission settings.
4. Replace the System Module.

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FAULT NAME
MEANING

: BTS RNC/I-HSPA interface signalling link failure


: A dedicated Node-B Application Protocol (NBAP) link failure.
It can be caused by the RNC.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Check the other transmission elements' active alarms (see
the Alarms for AXC document).
2. Check the BTS and RNC transmission settings.
3. Reset the AXC.
4. Change the WAM unit.
Note! The BTS and the AXC can be restarted remotely.
FlexiBTS:
1. Reset the BTS.
2. Check the transmission links to the RNC.
3. Check the BTS and RNC transmission settings.
4. Replace the System Module.
FAULT NAME
MEANING

: BTS file error


: UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB: The BTS unit properties data is invalid or
missing.

FlexiBTS: The BTS module properties data or optical interface


FPGA file is invalid or missing. The FSP MCU SW file is
invalid or missing.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Download two different SW packages so that the faulty file
is removed from the BTS.
2. Download the SW again.
3. If the fault still exists after 10 minutes, replace the
alarming unit.
FlexiBTS:
1. Download two different SW packages so that the faulty file
is removed from the BTS.

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2. Download the SW again.


3. Replace the System Module.
FAULT NAME
MEANING

: BTS file error


: Telecom configuration file(s) are invalid, missing or not
accessible.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Download two different SW packages so that the faulty file
is removed from the BTS.
2. Download the SW again.
3. If the fault still exists after 10 minutes, replace the
alarming unit.
FlexiBTS:
1. Download two different SW packages so that the faulty file
is removed from the BTS.
2. Download the SW again.
3. Replace the System Module or FBIA.
FAULT NAME
MEANING

: BTS internal SW management problem


: A software update to a unit/module or subassembly has failed,
or a corrupted SW file has been detected in the FLASH.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
FlexiBTS:
1. Check the other active BTS faults. If the ROM disk is
corrupted, change the alarming module.
2. Reset the RF Module and/or System Module, depending on the
alarm source:
a. Reset the RF Module by blocking/unblocking it.
b. Reset the System Module.
3. Update and activate the SW to the BTS.
4. Check the SW files.
5. Replace the alarming module/unit.
UltraSite/EUBB:

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1. Check the other active BTS faults. If the ROM disk is


corrupted, change the alarming unit.
2. Reset the alarming unit.
3. Update and activate the SW to the BTS.
4. Check the SW files.
5. Replace the alarming unit.
FAULT NAME
MEANING

: BTS is uncommissioned
: Commissioning file download has not been started neither from
BTS Site Manager nor from NetAct during Autoconfiguration.
INSTRUCTIONS : 1. Check that Autoconfiguration is enabled in NetAct.
2. Check the Autoconnection/Autoconfiguration information with
BTS Site Manager.
3. Load the correct commissioning file to BTS.
FAULT NAME
MEANING

: BTS reference clock missing


: This BTS fault indication is generated if the reference clock
monitoring function of the BTS does not receive the highest
configured synchronization reference signal or if all the
synchronization reference signals are missing. The BTS fault
is not generated if the highest configured synchronization
source is present, no matter what the lower level source
statuses are.
Background information:
There is a fixed synchronization priority list in the
FlexiBTS:
-Priority 1: PPS (Pulse Per Second) signal connected to the
Synchronization Input interface (Sync In) of the System
Module. Normally the PPS signal is generated by the GPS
receiver.
-Priority 2: external 2.048MHz signal connected to the Sync In
interface.
-Priority 3: the reference signal coming from the integrated
transmission unit (FTM).
Normally, all the FlexiBTS sources are not in use at the same
time (it depends on the network planning and BTS
configuration). During the BTS start-up, the available sources
are checked against the reference source list in the BTS
commissioning file and deviations regarding the missing
highest priority source generate a fault. During runtime

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operation, the BTS fault functionality runs autonomously


notices also added/vanished sources which are missing from the
commissioning file.
The source for the FTM (which is the priority 3 source for the
FlexiBTS) can be TDM interface signal (e.g. E1, T1...),
physical layer Synchronous Ethernet (SyncE) signal or
application layer Timing over Packet (ToP) in which the timing
information to BTS(s) is generated by a ToP master. The FTM
reference source priority selection is not fixed but
user-selectable. Furthermore, if a signal listed in the FTM
references is not received, a BASE STATION TRANSMISSION ALARM
is reported.
INSTRUCTIONS : Depending on the installed and commissioned synchronization
source(s) listed in section "Meaning", see the commissioned
synchronization option below and perform the steps in the
listed order until the BTS fault indication disappears.
GPS receiver (PPS source):
1. If there is a GPS receiver commissioned at the BTS site,
note the following: If the GPS receiver is not locked to any
satellite, it turns off the PPS signal which is normally
delivered to the BTS (Sync In interface). The most common
reason is that the GPS receiver does not see any satellites
because of poor antenna installation (poor sky visibility).
For this, the only permanent cure is to change the GPS antenna
location. One indication of a fairly poor sky visibility is
that the BTS fault is activated/canceled every now and then.
2. There may be a malfunction in the GPS receiver. Perform a
(remote) power reset for the GPS receiver.
3. There may be a malfunction in the BTS. Perform a BTS site
reset.
4. The GPS cable and/or connectors may be damaged. Check the
cable and the connectors.
5. There may be a HW fault in the GPS receiver. Check the
operation and change the HW, if needed.
External 2.048MHz signal:
1. If there is an external 2.048MHz signal source commissioned
at the BTS site, check the BTS faults of that device and act
accordingly. If this does not help, check the cables. Note
that because the device type is not known, detailed
instructions cannot be given - refer to the appropriate user
manual of the device for further actions.
2. There may be a malfunction in the BTS. Perform a BTS site
reset.

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FTM reference (TDM, SyncE or ToP as source):


1. If there is an integrated transmission unit (FTM)
commissioned at the BTS site, note the following: The FTM unit
operates so that if it is not locked to a synchronization
source, it turns off the clock reference signal which is
normally delivered to the BTS master clock. The
synchronization source of the FTM (set by the FTM
synchronization priority setting) may be missing, causing the
FTM's internal clock to drop to holdover mode. In this case,
the fault in the transmission NETWORK must be corrected (FTM
itself may be working fine).
2. Check the alarms of the FTM unit and act accordingly.
3. Check the synchronization settings of the FTM unit.
4. There may be a malfunction in the BTS. Perform a BTS site
reset.
5. There may be an equipment failure in the FTM unit. Check
the operation and replace the unit, if needed. Note: Normally
the reason is not an equipment failure, but there may be
connection failures in the transmission or packet network,
causing the FTM clock to drop to holdover mode. Especially the
BTS fault indication activity (frequent BTS fault indication
activations/cancels instead of a stable BTS fault indication
state) points to the instability of the transmission network,
not to a failure in the unit.
If the previous steps do not help, there may be an equipment
failure in the System Module. Check the operation and if
performing a BTS site reset does not help, replace the System
Module.
FAULT NAME
MEANING

: Baseband Bus failure


: The BTS has detected an abnormal operation or a failure in the
BTS internal baseband bus. The failure cannot be pointed to a
specific unit/module but there are several possible fault
sources.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
FlexiBTS:
1. Check the other active BTS alarms and act accordingly.
2. Check the cables between the System Module and RF
Module/Extension System Module.
3. Reset the RF Module and/or System Module, depending on the

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alarm source:
a. Reset the
b. Reset the
blocking/unblocking
c. Reset the

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

RF Module by blocking/unblocking it.


Extension System Module by
it.
master System Module.

4. Replace the alarming RF Module/Extension System Module.


5. If the master System Module is the source or replacing the
RF Module/Extension System Module does not clear the fault
situation, replace the alarming master System Module.
UltraSite/EUBB:
1. Check the other active BTS alarms and act accordingly.
2. Reset the alarming unit.
3. Check the cables in backplane.
4. Replace the alarming unit.
FAULT NAME
MEANING

: Baseband bus configuration of <x> was rejected


: The baseband bus related configuration of <x> was rejected by
the HW, SW, DSP or LTX.
INSTRUCTIONS : Replace the alarming module.
FAULT NAME
: Cabinet door open
MEANING
: The cabinet door is open or the cabinet door sensor is faulty.
INSTRUCTIONS : 1. Ensure that the cabinet doors are properly closed.
2. Check that the door switches function correctly and that
they have been adjusted correctly.
Note: this alarm can be enabled or disabled in commissioning.
FAULT NAME
MEANING

: Commissioning error: <x>


: Some of the commissioning parameters are either missing or
faulty, or there is a mismatch between them.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the commissioning parameters with the BTS Site
Manager Commissioning Wizard.
2. Load the correct commissioning file to the BTS.
FAULT NAME
MEANING

72

: Communication failure
: Communication with the application <x> failed. It has not
replied to the message that has been sent/resent to it.

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FSP: Faraday has not sent a specific mandatory indication


message in the start-up during the time limit the message is
expected to arrive.
INSTRUCTIONS : 1. Check that the unit/module is properly connected. If the
unit/module LED does not light up, the unit/module is faulty.
Check the alarming unit/module.
2. Check the fault history.
FAULT NAME
MEANING

: Communication failure
: An internal communication fault in the decoding process in the
module, for example, a decode co-processor error.
INSTRUCTIONS : 1. Reset the alarming unit/module.
2. Replace the alarming unit/module.
FAULT NAME
: Communication failure inside WSP
MEANING
: An internal communication failure between the DSP processors.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. Block the alarming WSP.
2. The fault might be in the WTR or WPA (see Troubleshooting
instructions).
Otherwise, check for other alarms. If the "# autonomous reset
as recovery action" alarm has occurred for the alarming WSP,
replace the alarming WSP unit.
FlexiBTS:
1. If only one FSP in BTS generates this alarm, the FSP is
faulty.
2. If all FSPs generate this alarm, the FSM is faulty.
3. Block/unblock the FSM.
4. If that does not help, replace the faulty module (System
Module).
FAULT NAME
MEANING

: Configuration error: <x>


: There is a compatibility problem in the BTS HW/SW versions or
the HW/HW configuration. Another possibility is that there is
a mismatch between the BTS configuration and the RNC/I-HSPA
adapter parameters.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
1. Check the installed HW/SW version compatibility and the HW
compatibility with the current BTS configuration.

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2. Check that the BTS cell parameters from the RNC/I-HSPA


adapter match the BTS HW configuration (for example frequency,
power).
3. Check the RNC/I-HSPA adapter BTS faults for the alarming
local cell (LCR).
4. Recommission the BTS to ensure that all parameters are
correctly configured.
FAULT NAME
MEANING

: Connection to transmission broken


: UltraSite, MetroSite, MetroSite 50, Triple-mode:
The AXC is missing, data or states are corrupted in the ATM,
or there are possible hardware or transmission related
failures.
FlexiBTS:

Data or states are corrupted in the ATM, or there are possible


hardware or transmission related failures.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. Check the transmission connections.
2. If the transmission type is the AXC, reset the WAM.
3. If that does not help, replace the alarming unit.
FlexiBTS:
1. Check the transmission connections.
2. Reset the site.
3. If that does not help, replace the alarming System Module.
FAULT NAME
MEANING

: Cooling fan out of order


: The RF Module cooling fan is not rotating at the specified
speed.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
alarm disappears.
1. Check the fan and cabling.
2. Block/unblock the RF Module.
3. Replace the faulty fan assembly.
FAULT NAME

74

: DSC-bus failure

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MEANING

: There is a failure in the bus between the WAM and WSP


(DSC-bus), which means that messages do not get through via
that DSC-bus.
INSTRUCTIONS : 1. Block/unblock the alarming unit.
2. Replace the alarming unit.
FAULT NAME
MEANING

: DSC-bus failure
: There are communication problems between the WAM and WSP. This
fault might occur if the WSP is hot removed or the WSP
crashes.
INSTRUCTIONS : If the failure still exists after the site reset, replace the
WAM unit.
FAULT NAME
MEANING

: DSP accelerator initialization failure


: There is a signal processing (DSP) related malfunction in the
BTS. This might affect the signal processor receiver
functionality processed by the alarming unit/module.
INSTRUCTIONS : FlexiBTS:
1. If the alarming module is the Extension System Module
(FSM2), restart
it. If the alarming module is the System Module (FSM1),
restart the BTS.
2.
If that does not help, replace the alarming FSM or alarming
unit.
UltraSite/EUBB:
1. If the alarming unit is WSPF, restart it. If all WSPFs
generate this alarm, restart the BTS.
2. If that does not help, replace the alarming unit.
FAULT NAME
MEANING

: DSP failure in radiolink creation


: Radio link creation has failed repeatedly because of the DSP
rejection.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
FlexiBTS:
If the faulty FSP is in the extension module, block/unblock
the extension module, otherwise block/unblock the BTS.

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FAULT NAME
: DSP mode change failed
MEANING
: DSP configuration to correct mode was not successful.
INSTRUCTIONS : Replace the alarming module/unit.
FAULT NAME
MEANING

: Error in commissioning data


: The WTR initialisation parameters are faulty. The error can be
caused by a missing parameter in the commissioning file: the
cabling information (main, diversity), feeder loss, local cell
resources, for example.
INSTRUCTIONS : 1. Check that the cell parameters, RX cabling, feeder loss and
MHA gain are correct in the commissioning file.
2. Update the information if needed. Reconfiguration
commissioning is required for correcting the values.
FAULT NAME
: FSP reset
MEANING
: FSP is undergoing a cold reset.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
fault disappears:
1. Reset the BTS.
2. Replace the faulty module/unit.
FAULT NAME
MEANING

: Failure in AXU initialization


: The BTS has lost connection to the AXU or the AXU SW is
incompatible. The AXU does not respond to requests from the
BTS.
INSTRUCTIONS : 1. Check the AXC configuration.
2. Restart the AXC remotely. This will also cause a BTS
restart.
FAULT NAME
MEANING

: Failure in optical RP3 interface


: The BTS has detected an abnormal operation or a failure in an
optical RP3 interface between two modules. The failure cannot
be pointed to a specific module but there are several possible
fault sources.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the other active BTS alarms and act accordingly.
2. Check the cables between the System Module and RF
Module/Extension System Module. Note that dirty optical
connectors may cause the signal level to drop too low.
3. Depending on the alarm source, reset the RF Module,
Extension System Module and/or System Module by
blocking/unblocking it.

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4. Replace the alarming module's Small Form Factor Pluggable


(SFP). Check also the SFP in the other end and replace it, if
needed.
5. Replace the alarming RF Module/Extension System Module.
6. If the System Module is the only alarming source or
replacing the RF Module/Extension System Module does not clear
the fault situation, replace the alarming System Module.
FAULT NAME
MEANING

: Failure in replaceable baseband unit


: The BTS has detected an abnormal operation or a failure in the
BTS replaceable
baseband unit.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
1. Check the other active BTS faults and act accordingly.
2. Check the plug-in type baseband unit is installed
correctly.
3. Reset the alarming baseband unit.
4. Replace the alarming baseband unit.
FAULT NAME
MEANING

: Fan failure
: All the fans or more than one fan in the same fan group are
rotating more slowly than requested, are not rotating at all,
or the RPM information is not available for the fans. The
reason for this fault can be too low supply voltage or a
broken fan.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the fan and cabling.
2. Replace the faulty fan module.
FAULT NAME
MEANING

: Fan module faulty


: UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
All the fans or more than one fan in the same fan group (WFA,
WTR, WPA/WMP, WHX) are rotating more slowly than requested
they are not rotating at all, or the RPM information is not
available for the fans. The reason for this fault can be too
low supply voltage or a broken fan control board.
The WFA, WFD or WHX fan control module also controls the fans
in the RF section (same sector). A failure in the RF section

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fans is reported from that WFA, WFD or WHX, and the LED of the
unit is stable red although it is working correctly.
FlexiBTS:
All the fans or more than one fan in the same fan group are
rotating slower than requested.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Check the Fan ID from the fault message and locate the
problematic fan. See the Fan mapping figures in the Alarms and
Troubleshooting document.
2. Check the fan and cabling.
3. If that does not help, replace the WFA, WFD or MFU module
or the fan controlled by the WFA, WFD or MFU.
Fan control: 'FAN UNIT' refers to a group of fans including
the fan control unit. A 'fan' is a single blower.
FlexiBTS:
1. Check the fans and connector.
2. Replace the fan module.
FAULT NAME
MEANING

: Fatal OSE Error


: The operating system (OSE) goes into the error handler with a
fatal status. The cause can be, for example, out of memory
situation.

If only one FSP in BTS generates this fault, there is


malfunction in one of the FSP submodules. If all FSPs generate
this fault, there is malfunction in the FSM.
INSTRUCTIONS : FlexiBTS:
Note! Perform the steps below in the listed order until the
fault disappears.
1. Reset the System Module.
2. Replace the System Module.
UltraSite/EUBB:
1. If only one WSPF in BTS generates this fault, the WSPF is
faulty.
2. If all WSPFs generate this fault, BTS is faulty.

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3. Block/unblock BTS.
4. If that does not help, replace the faulty module.
FAULT NAME
MEANING

: Fault between WAM and WSP SFN (WSP)


: UltraSite, MetroSite, MetroSite 50, Triple-mode:
Synchronization between the WAM and WSP is lost.
FlexiBTS: Synchronization between the FCM and FSP/FBIA is
lost.

UltraSite/EUBB: Synchronization between the WAMF and WSPF is


lost.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. If only one WSP in the cabinet generates this alarm, the
WSP is faulty.
2. If all WSPs in a subrack generate this alarm, the WAM is
faulty.
3. If all WSPs generate this alarm, the WSC/WMC is faulty.
Otherwise, check for other alarms. If the "# autonomous reset
as a recovery action" alarm has occurred for the faulty WSP,
replace the faulty WSP unit.
FlexiBTS:
1. If only one FSP/FBIA in the BTS generates this alarm, the
FSP/FBIA is faulty.
2. If all FSPs generate this alarm, the FSM is faulty.
3. Block/unblock the FSM.
4. If that does not help, replace the faulty module (System
Module) or faulty FBIA.
UltraSite/EUBB:
1. If only one WSPF in the BTS generates this alarm, the WSPF
is faulty.
2. If all WSPFs generate this alarm, the BTS is faulty.
3. Block/unblock the BTS.
4. If that does not help, replace the faulty module.
FAULT NAME

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: Fault in ATM interface

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MEANING
: The WAM ATM interface is not responding correctly.
INSTRUCTIONS : 1. Block/unblock the fault reporting unit. This resets the
BTS.
2. If that does not help, replace the fault reporting unit.
FAULT NAME
MEANING

: Fault in ATM interface


: WAM ATM interface, AXC or CIF bus failure. The AXC may have
been reset.

WAM processor failure.


INSTRUCTIONS : 1. Block/unblock the fault reporting unit. This resets the
BTS.
2. Swap the WAM units between subracks and check if the fault
follows the unit. Replace the fault reporting WAM unit.
3. Check the AXU.
4. Check the backplane connection between the WAM and AXU.
FAULT NAME
MEANING

: Fault in O&M and DSP SW interface


: UltraSite, MetroSite, MetroSite 50, Triple-mode: Communication
failure between the WAM and DSP.
FlexiBTS: Communication failure between the FCM and FSP/FBIA.

UltraSite/EUBB: Communication failure between the WSMF and


WSPF.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Block/unblock the alarming unit.
2. Replace the alarming unit.
FlexiBTS:
1. Block/unblock the alarming module.
2. Replace the System Module.
FAULT NAME
MEANING

: Faulty configuration of system modules


: There is possibly a faulty configuration with the Radio
Modules connected to both the master system module and
intended extension system module.
INSTRUCTIONS : Remove Radio Modules from the intended extension system module
and hot insert them to the intended master system module.
FAULT NAME
MEANING

80

: Flash operation failure


: A flash memory operation failure. If this fault continuously

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appears, the flash chip might be broken.


INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Check the other active faults. If the /rom-disk is
corrupted, change the alarming unit.
2. Block/unblock the alarming unit. There are no recovery
actions and because of that the block/unblock can be tried
once. If that does not help, replace the alarming unit.
FlexiBTS:
1. Check the other active faults. If the /rom-disk is
corrupted, change the alarming unit/module.
2. Block/unblock the alarming unit/module. There are no
recovery actions and blocking/unblocking can be tried once. If
that does not help, replace the alarming unit/module.
FAULT NAME
MEANING

: Frame burst receiving fault


: The optical interface has detected a CRC error
synchronization burst from the clock function.
appears on the RX side.
INSTRUCTIONS : 1. Depending on the alarm source, reset the RF
Extension System Module by blocking/unblocking

in the received
This fault
Module and/or
it.

2. If that does not clear the fault situation, replace the RF


Module/Extension System Module that causes the alarm.
3. If the System Module is the only alarming source, or
replacing the RF Module/Extension System Module does not clear
the fault situation, replace the System Module that causes the
alarm.
FAULT NAME
MEANING

: Frame clock deviation fault


: Synchronization to the clock control unit frame pulse has been
achieved earlier but it differs from the currently received
frame pulse. The internally generated frame clock might have
drifted.
INSTRUCTIONS : FlexiBTS:
1. Check the cables between the System Module and RF
Module/Extension System Module.
2. Reset the alarming System Module.
3. Replace the alarming System Module.
UltraSite/EUBB:

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1. Reset the alarming WSMF.


2. Replace the alarming WSMF.
FAULT NAME
MEANING

: Frame number synchronisation error in optical interface


: The timing of the new RP1 synchronization burst deviates from
the present RP1 timing maintained in the BTS.
INSTRUCTIONS : 1. Reset the System Module that causes the alarm.
2. If resetting of the module does not help, replace the
System Module that causes the alarm.
FAULT NAME
MEANING

: HSDPA 16 users per cell allocation failed


: HSDPA 16 users per cell scheduler can not be setup. This can
be caused by:
Ultrasite: WSPC subrack is missing or commissioning parameter
"Mapping HSPA Cell to HW" is None or SUBRACK1.

FlexiBTS: FSMB is missing or commissioning parameter "Mapping


HSPA Cell to HW" is None or FSM2.
INSTRUCTIONS : 1. If 16 users per cell scheduler is NOT wanted to be used:
- reconfigure the BTS with Commissioning Wizard the parameter
"HSDPA BB Resource Allocation" value to BTS or Full
2. If 16 users per cell scheduler is wanted to be used:
- reconfigure the BTS with Commissioning Wizard the parameter
"Mapping HSPA Cell to HW" value to FSM1 in case of flexi BTS
and SUBRACKULTRA in case of ultra BTS.
Note: there must be working Flexi rel1 HW or Ultra WSPC
subrack in BTS.
FAULT NAME
MEANING

: Incompatible SW version detected


: A new unit with an incompatible SW has probably been inserted
in the BTS.
INSTRUCTIONS : Update compatible SW to the BTS (check the SW versions to see
the active SW version, and update the active SW version),
unless it is automatically updated by NetAct.
Related BTS - AXC interface: check the SW version of the BTS
and AXC, and update compatible SW to the AXC or BTS.
FAULT NAME
MEANING

: Incompatible unit detected


: An unsupported unit (for example a WSMA, WTRA, WSPA, WMCM or
WTRB) has been detected in the cabinet.
INSTRUCTIONS : Replace the unsupported unit with a unit of the correct type.
FAULT NAME
MEANING

: Incomplete network parameters received from AXU


: Mandatory DCN and/or ATM parameters are only partially
received from the AXU to a WAM unit.
INSTRUCTIONS : Check the parameters entered to the AXC and correct, if

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necessary.
FAULT NAME
MEANING

: Internal MTU configuration failure


: Internal Maximum Transfer Unit (MTU) configuration failed on
FCM or FSP/FBIA.
INSTRUCTIONS : 1. Reset the alarming System Module or unit.
2. Replace the alarming System Module or unit.
FAULT NAME
MEANING

: License missing <licenseCode>, <licenseName>


: The BTS detected a resource requiring a license but no license
exists nor is available.
INSTRUCTIONS : Activate the appropriate license or increase the license
amount.
FAULT NAME
MEANING

: Mains power break, running Battery Backup


: There is a fault in the mains power supply. The BTS has
received a Battery Backup alarm and the Intelligent Shutdown
procedure has started.
INSTRUCTIONS : Check the mains power supply.
FAULT NAME
MEANING

: Master unit has lost connection to the slave unit


: Connection to the DSP submodule has been lost or the submodule
reports an error situation.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
fault disappears:
1. Reset the BTS.
2. Replace the faulty module/unit.
FAULT NAME
MEANING

: Missing NBAP Cell parameters, defaults are used


: One or more cell parameters are missing from the RNC/I-HSPA
adapter configuration data and the BTS commissioning file.
INSTRUCTIONS : 1. Check the cell parameters in RNC/I-HSPA adapter and BTS.
2. If the parameters configured to the RNC/I-HSPA adapter are
correct, lock and unlock all cells of this BTS using OMS
Element Manager to trigger parameter sending from RNC to BTS
again.
3. If the parameters configured to the RNC/I-HSPA adapter are
incorrect, lock the cells and configure the parameters to
correct values. After that, unlock the cells.
4. If the default values for the cell parameters (such as
rampdown time/step) are not appropriate in BTS, reconfigure
the BTS with Commissioning Wizard.
FAULT NAME
MEANING

: No connection to unit
: The connection to a unit that belongs to the BTS configuration
has been lost.

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INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,


UltraSite/EUBB:
1. Check the fault history, alarming unit and subrack.
2. If SW updates have been done recently, reload the SW.
3. If the WAF or WIC is alarming, try recommissioning the
site.
4. Check that the unit is properly connected. If the unit LED
does not light up, the unit is faulty. The fault might also be
in the WPS unit or backplane.
5. Check the power cables and connectors as well as the I2C
bus cables.
Cancel alarms: Removing and inserting the WIC, WSM or primary
WAM causes a site reset. If both WSCs are removed, inserting
the first removed WSC back into the cabinet causes a site
reset.
If the 7650 BASE STATION FAULTY alarm is issued, reset the
site. First try to reset the site with the software. If that
does not help, replace the alarming unit.
If the WSMF unit is not present (replaced by WSMB)in BTS,
alarming WSPFs are not used and should be removed from BTS.
WSPFs can be removed because without unit BTS works as
UltraSite not as EUBB.
FlexiBTS:
1. Check
LED does
alarming
2. Check

that the module is properly connected. If the module


not light up, the module is faulty. Check the
module.
the fault history.

FAULT NAME
MEANING

: No connection to unit
: The connection to a unit belonging to the BTS configuration
has been lost.
INSTRUCTIONS : 1. Check the alarm history, alarming unit and subrack.
2. If SW updates have been done recently, reload the SW.
3. If the WAF or WIC is alarming, try recommissioning the
site.
4. Check that the unit is properly connected. If the unit led
does not light up, the unit is faulty. The fault may also be
in the WPS unit or backplane.
5. Check the power cables and connectors as well as the I2C
bus cables.

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Cancel alarms: Removing and inserting the WIC, WSM or primary


WAM causes a site reset. If both WSCs are removed, inserting
the first removed WSC back into the cabinet causes a site
reset.
If the 7650 BASE STATION FAULTY alarm is issued, reset the
site. First try to reset the site by the software. If that
does not help, replace the alarming unit.
FAULT NAME
: Not able to synchronize baseband bus with <x>
MEANING
: The baseband bus synchronization towards <x> failed.
INSTRUCTIONS : Replace the alarming module.
FAULT NAME
MEANING

: Not enough DSP resources per cell


: The number of DSP units in the BTS is too small. For every
three cells, there must be at least one DSP present.
INSTRUCTIONS : Increase the number of DSP units in the BTS.
FAULT NAME
MEANING

: Not enough WSP resources per cell


: The number of WSP units in the BTS is too small. For every
three cells, there must be at least one WSP present.
INSTRUCTIONS : 1. Check the possible WSP, WSM and WAM alarms. If baseband
pooling is in use, check the LCG (Local Cell Group)
commissioning. Check that all subracks are in working state.
2. Increase the number of WSP units in the BTS.
FAULT NAME
MEANING

: Optical Interface Data/Control/Ethernet Buffer Full


: The RP3 or Ethernet buffering is not working and the buffer
becomes full. The optical device is malfunctioning. The fault
might be generated because of synchronization problems or
incorrect initialization.
INSTRUCTIONS : Swap the alarming and working links. Then check where the
alarm is now reported. If the alarming link remains the same,
replace the System Module. If the alarming link changes,
replace the RF Module behind that link.
FAULT NAME
MEANING

: Optical Interface Frame clock faulty


: The VCXO does not get correct control voltage from the PLL
filter of the clock cleaner. This may happen because of an
unsuccessful clock recovery in the optical interface due to a
missing or degraded input signal.
INSTRUCTIONS : 1. Block/unblock the FSM.
2. Replace the FSM.
FAULT NAME
MEANING

: Optical Interface faulty


: The Small Form Factor Pluggable (SFP) malfunction has occured
or the SFP module is not physically present (no electrical
connection exists). The SFP is a part of the fibre cable
package.

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INSTRUCTIONS : 1. Check that the SFP is properly connected.


2. Replace the SFP module.
FAULT NAME
MEANING

: Optical interface FPGA sw crc check failed


: The CRC check has failed in three consecutive optical
interface FPGA SW downloading attempts.
INSTRUCTIONS : Replace the alarming module.
FAULT NAME
MEANING

: Optical interface buffer alarm


: RP3 or Ethernet buffering is not working and the buffer
becomes full. The optical device malfunctions. The fault may
be generated because of synchronization problems or incorrect
initialization.
INSTRUCTIONS : 1. Depending on the interface, reset the connected module/unit
behind the interface that causes the alarm by
blocking/unblocking it.
2. If that does not clear the fault situation, replace the
connected module/unit behind the interface that causes the
alarm.
FlexiBTS:
3. If the System Module is the only alarm source, or replacing
the RF Module/Extension System Module does not clear the fault
situation, replace the System Module that causes the alarm.
UltraSite/EUBB:
3. If WSMF is the only alarm source, or replacing the
connected module/unit does not clear the fault situation,
replace the WSMF that causes the alarm.
FAULT NAME
MEANING

: Oven oscillator Missing Pulse


: The output signal of the OXCO has some problems and one or
more clock pulses are missed.
INSTRUCTIONS : 1. Block/unblock the FSM.
2. Replace the FSM.
FAULT NAME
MEANING

: Oven oscillator heating failure


: The heating of oven oscillator fails and the unit is broken.
The ambient temperature can also be too low or change too
fast.
INSTRUCTIONS : 1. Check the active fan alarms.
2. Replace the clock unit.
FAULT NAME
MEANING

: PLL status not locked


: BTS monitors the FSP/FBIA/WSPF/WSMF PLL (Phase-Locked Loop)
lock status and PLL locking fails.
INSTRUCTIONS : FlexiBTS:

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1. Block/unblock the FSM/FBIA.


2. If that does not help, replace the FSM/FBIA.
UltraSite/EUBB:
1. Block/unblock the WSMF.
2. If that does not help, replace the WSMF.
3. Block/unblock the WSPF.
4. If that does not help, replace the WSPF.
FAULT NAME
MEANING

: POST test failed


: The unit or module has been tested during the BTS power-on
self test (POST) and a failure has been detected.
INSTRUCTIONS : 1. Block/unblock the alarming unit/module.
2. Remove/reinsert the alarming unit/module.
3. Replace the alarming unit/module.
FAULT NAME
MEANING

: PPS reference missing


: The reference clock monitoring has detected a loss of PPS
signal in the reference received from the GPS receiver.
INSTRUCTIONS : 1. Check the GPS receiver installation.
2. Check the GPS receiver status.
3. Check the connection between the GPS receiver and FSM.
FAULT NAME
: Power unit input voltage fault
MEANING
: The input voltage of the BTS has decreased.
INSTRUCTIONS : 1. Check the other MAINS related active alarms.
2. Check the power supply voltage. If it is OK, replace the
power cable.
3. Check the power unit.
FAULT NAME
MEANING

: Power unit output voltage fault


: The output voltage is too low or too high.
Usually the reason for the fault is the unit itself but in
some cases the reason can be the unit that the WPS feeds.

If a short circuit occurs in the fed unit, it may affect the


WPS and the "Output Voltage Fault" alarm is generated.
INSTRUCTIONS : 1. Check the other active alarms.
2. Check the units that are supplied by the alarming WPS.
3. Check the backplane connectors and cables.
4. Replace the alarming WPS unit.

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FAULT NAME
MEANING

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

: R-bus error
: UltraSite, MetroSite, MetroSite 50, Triple-mode: The bus
between the WSP and WTR does not work. The R-bus errors are
probably caused by a faulty WSM or WTR.

FlexiBTS: Error in the FSP or in the connection between the


FSP and FCM.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. If the WSM/WMC also generates an alarm from a WTR unit,
check the WTR and WSM cable.
2. If there are no active WSM/WMC alarms, the reason for the
alarm is a faulty WSM/WMC or WSP.
3. Run a WCDMA BTS loop test to locate the faulty unit.
4. If the WSP is faulty, block/unblock it.
5. Replace the faulty unit.
FlexiBTS:
1. Check the cabling between the System Module and RF Module.
2. Check the active RF Module alarms and act accordingly.
3. Replace the faulty module (System Module).
FAULT NAME
MEANING

: RP3-01 Link Conflict


: FSM notices a shared radio module is connected to different
OptIF connectors on peer system modules.
INSTRUCTIONS : RP3-01 cabling from peer system modules to shared radio module
is to be corrected.
FAULT NAME
MEANING

: Radio Master Conflict


: FSM should be the radio master for RFSW, but notices that RFSW
already has another radio master defined.
INSTRUCTIONS : Commissioning error. Only one System Module shall be set as
master for particular radio resource.
FAULT NAME
MEANING

: SFN synchronization failure


: UltraSite, MetroSite, MetroSite 50, Triple-mode: The WSP is
not synchronized with the WAM.
FlexiBTS: The FSP/FBIA is not synchronized with the FCM.

UltraSite/EUBB: The WSPF is not synchronized with WSMF.


INSTRUCTIONS : 1. Block/unblock the alarming module.

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2. If that does not help, replace the alarming module.


FAULT NAME
: SFN synchronization failure
MEANING
: There is a WAM internal synchronization failure.
INSTRUCTIONS : 1. Check and correct the ATM configuration.
2. Replace the WAM.
FAULT NAME
: SFN synchronization failure
MEANING
: The slave WAM is not synchronised with the master WAM.
INSTRUCTIONS : 1. Block/unblock the alarming unit.
2. If that does not help, replace the alarming unit.
FAULT NAME
MEANING

: SRAM operation failure


: The SRAM memory operation failure. If this alarm appears
continuously, the SRAM chip may be broken.
INSTRUCTIONS : 1. Check the other active alarms.
2. Replace the alarming module.
FAULT NAME
MEANING

: SRIO chain configuration was rejected


: The platform SW rejected the baseband bus related SRIO
configuration for Faraday core.
INSTRUCTIONS : Replace the alarming unit/module.
FAULT NAME
: Self test failed
MEANING
: The self test of the unit/module has failed.
INSTRUCTIONS : 1. Block/unblock the alarming unit/module.
2. If that does not help, replace the alarming unit/module.
FAULT NAME
: Summing service release from reset failed
MEANING
: Summing service release from reset failed.
INSTRUCTIONS : 1. Reset the System Module.
2. If a reset does not resolve the fault situation, replace
the System Module.
FAULT NAME
MEANING

: Synchronization error in RP1 receiver


: The frame alignment is lost or the frame burst has a CRC error
when the System Module is working in extension mode.
INSTRUCTIONS : 1. Check the other active synchronization alarms and act
accordingly.
2. Reset the Extension System Module.
FAULT NAME
MEANING

DN99580892
Issue 09A

: Synchronization failure in Optical Interface <opt link/RP3


link>
: The RP3 channel has lost the frame synchronization state that
it had achieved.

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INSTRUCTIONS : Swap the alarming and working links and then check where the
alarm is now reported. If the alarming link remains the same,
replace the System Module. If the alarming link changes,
replace the RF Module behind that link.
FAULT NAME
MEANING

: System Module failure


: The FlexiBTS has detected an abnormal operation or a failure
in the internal functionality of the System Module.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Reset the System Module.
2. Replace the System Module.
FAULT NAME
: System clock for extension system module not available
MEANING
: The Extension System Module does not receive the system clock.
INSTRUCTIONS : 1. Connect to the Extension System Module with BTS Site
Manager to check if there are optical interface alarms.
2. If there are, follow the instructions for those alarms.
3. If there are no optical interface alarms, replace the
module.
FAULT NAME
MEANING

: System frame clock signal missing


: The WAM does not receive a system frame clock (SFCLK) from the
WCI/WMC, because of the transceiver circuit in the WCI, the
receiver circuit in the WAM, or the system frame clock bus is
faulty.
INSTRUCTIONS : 1. Block/unblock the alarming unit (WAM). This ensures that
nothing unexpected has happened in the unit start-up phase.
2. If that does not help, replace the alarming unit (WAM).
FAULT NAME
MEANING

: TargetId verification failure


: NetAct Licence Manager did not respond to the verification
request. TargetId verification was not possible.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
fault disappears.
1. Reset the NetAct Licence Manager.
2. Reset the BTS.
3. Check the BTS license situation: the correct licenses have
been purchased
and installed.
FAULT NAME
MEANING

90

: Telecom configuration failure


: Telecom slave configurations or registrations failure. Unit
RNW configuration failure. Telecom RNW reconfiguration
failure.

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Or
UltraSite, MetroSite, MetroSite 50, Triple-mode: WSP unit to
WAM allocation failure.
FlexiBTS:
- FSP unit to FCM allocation failure.
- Faraday unit to FSP allocation failure.
UltraSite/EUBB: Faraday unit to WSPF allocation failure.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
Block/unblock the alarming unit. If there was an internal
failure, the unit needs to be blocked/unblocked to get it
initialized/configured again.
FlexiBTS:
If there was an internal failure, in the case of an FR, the
module needs to be blocked/unblocked to get it
initialized/configured again.
FAULT NAME
: Timeout, commissioned resource not ready
MEANING
: The faulty unit has not been configured or initialised.
INSTRUCTIONS : Recommission the site.
FAULT NAME
MEANING

: Transmission clock missing


: The clock of the BTS, the WSC/WMC unit, uses the Iub or the
signal received from an external clock as a clock reference.
The signal is routed through the AXC and WCI to the WSC. This
alarm is generated if the WCI does not receive the clock
reference signal.
INSTRUCTIONS : 1. Check the other transmission-related alarms, for example
link breaks.
2. Check the AXC settings.
3. Check the transmission cablings.
4. Replace the WCI unit.
FAULT NAME
MEANING

: Transmission clock missing


: The reference clock monitoring has detected a loss of signal
in the reference received from the FT.
INSTRUCTIONS : 1. Check the Iub connection.
2. Check the FT status.
3. Check the connection between the FT and FSM.

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FAULT NAME
MEANING

: Transmission parameters missing


: A request to retrieve the public IP address information of the
FCM from the FT fails, or transmission parameters have not
been commissioned or properly set.
INSTRUCTIONS : Commission the transmission with the correct parameters,
either with a commissioning file or manually.
FAULT NAME
: Unit SW download failed
MEANING
: The software update to the unit or subunit has failed.
INSTRUCTIONS : 1. Reset the BTS.
2. If Step 1 does not help, replace the alarming unit.
OR
1. Download the BTS SW again.
FAULT NAME
MEANING

: Unit SW download failed


: Software update to a unit/subunit or module has failed.

UltraSite, MetroSite: The fault can also be caused by


disconnected CIF bus cables.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1.
2.
3.
4.

Download the BTS SW again.


If the alarming unit is WSP then block/unblock the WSP.
If the alarming unit is WAM or WPA then reset the BTS.
If does not help, replace the alarming unit.

FlexiBTS:
1. Download the BTS SW again.
2. FCM: Reset the BTS.
3. If Step 2 does not help, replace the alarming module.
FAULT NAME
MEANING

: Unit blocked
: A unit is blocked with BTS Site Manager.

The purpose of the fault is to avoid alarms that might be


raised during the unit maintenance task.
INSTRUCTIONS : To cancel the alarm, unblock the unit/module.
FAULT NAME
: Unit initialization failure
MEANING
: A unit/module or an IP address initialization has failed.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Block/unblock the alarming unit.

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2. Check if the non-commissioned WAM is the Master WAM. If so,


this causes the fault. Check the fault history to know why the
WAM switch-over occurred.
3. If the WAM is the fault source, check the RNC IP address in
the commissioning file and modify the file if needed. If that
does not help, perform a power-off reset.
4. If step 3 does not help, replace the alarming unit.
FlexiBTS:
1. Block/unblock the alarming module. If that does not help,
replace the alarming module.
2. If the FCM is the fault source, check the RNC IP address in
the commissioning file and modify the file if needed. If that
does not help, perform a power-off reset.
3. If Step 2 does not help, replace the alarming module.
FAULT NAME
: Unit initialization failure
MEANING
: The connection to the WSP fails due to a WSP internal failure.
INSTRUCTIONS : 1. Block/unblock the alarming unit.
2. Replace the alarming unit.
FAULT NAME
MEANING

: Unit not supported by current BTS SW version


: An unsupported unit was found in the BTS. Typically this
happens when a new unit version is installed and there is an
older BTS SW in use that does not support the new unit
version.
INSTRUCTIONS : Replace the unit or upgrade the BTS SW.
FAULT NAME
: Unit synchronization failed
MEANING
: The WAM/WSPC synchronization has failed.
INSTRUCTIONS : 1. Block/unblock the alarming unit.
2. Replace the alarming unit.
FAULT NAME
MEANING

: Unknown Cabinet Type


: The cabinet cannot be identified by its product code (or
object ID). The problem is probably in the WID id.
INSTRUCTIONS : Check the WID connection and replace the WID, if necessary.
FAULT NAME
MEANING

: Unknown HW resource
: A unit cannot be identified by its product code or by its
physical device address (object ID).
INSTRUCTIONS : Replace the alarming unit/module.
FAULT NAME

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MEANING

: A module cannot be identified by its product code but is known


by its physical device address (object_ID).
INSTRUCTIONS : Replace the alarming module.
FAULT NAME
: WAM SFN polling timeout
MEANING
: The slave WAM is not synchronised with the master WAM.
INSTRUCTIONS : 1. Block/unblock the alarming unit.
Note: After the WAM block/unblock, the BTS will be restarted.
2. If that does not help, replace the alarming unit.
FAULT NAME
MEANING

: WAM internal error


: The Telecom SW does not communicate with the ATM SW because of
a fault.
INSTRUCTIONS : Replace the faulty unit
FAULT NAME
MEANING

: WMC oven oscillator fault


: The oven oscillator adjusting area is reaching its limit
value. The alarm is activated if the WMC tunes the oven
oscillator so that the DAC word (parameter to control the oven
oscillator output frequency) value becomes lower than 205 or
greater than 3891 (5% of the total adjustment area). The range
for the DAC word is 0 - 4095. The cause of the alarm can be:
- The Iub reference frequency has been incorrect for a long
time (up to several days) due to a fault in the transmission
network synchronisation (which in turn is caused by an
equipment fault or a setting error).
Before activating this alarm, the alarm 7652 BASE STATION
NOTIFICATION: 'Difference between BTS master clock and
reference frequency' may have been active.
- If the BTS integrated transport part receives the
synchronisation information via the 2.048 MHz synchronisation
input (external clock source), the alarm situation may be
caused by a fault in that signal. In that case the alarm
behaviour notifications listed with the Iub signal (see above)
are also valid in this case.
- The fast tuning action of the BTS master clock may have been
executed without checking if the reference signal is correct
or not. If the reference signal is incorrect during the fast
tuning execution, it may result in adjusting the BTS master
clock frequency far from the nominal value, which causes
serious problems in the network performance.
- There is an equipment fault in the BTS.
- Due to the oven oscillator (OCXO) aging inside the WSC unit,

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the unit may be approaching the end of its lifetime. In such


case, after the alarm activation, the DAC value is quite
stable, whereas in the other fault cases it may be very
unstable or at the edge of the adjustment area (0 or 4095).
Note that if the alarm 7651 BASE STATION OPERATION DEGRADED:
'WMC oven oscillator fault' becomes active, it may cause the
alarm 7652 BASE STATION NOTIFICATION: 'Difference between BTS
master clock and reference frequency' to cancel.
INSTRUCTIONS : 1. In case of a fault in the transmission network
synchronisation, the network synchronisation must be
corrected. The long-term accuracy of the Iub signal must be
0.015 ppm or better.
2. In case of a BTS equipment fault, the location may be:
a. Transport part
- First check the alarms of the AXC node with the AXC Manager
and act accordingly.
- If there are no alarms, check the AXC synchronisation
settings.
b. WMC unit
- If both the Iub reference signal accuracy and the AXC node
are in order but the WMC unit is still alarming, run the fast
tuning procedure with the BTS Site Manager.
- If there is no cure in a few minutes, reset the site.
- If that does not help, replace the WMC unit.
3. After the fault situation has been cleared, the BTS master
clock may also require tuning, because the BTS master clock
adjustment is quite slow.
The tuning may be done:
- Manually, by changing the DAC word (during a site visit).
- Or with fast tuning, by which the BTS master clock is tuned
in a few minutes
automatically near the Iub reference
(normal tuning takes care of the fine tuning).
Note, however, that the fast tuning should only be used in
case the Iub reference signal is known to be a good one.
Otherwise the BTS frequency may be tuned into a totally
incorrect value, causing serious problems in the network
performance.
Background information:
The principle is that in a mobile network, the synchronisation
goes from MSC => RNC => BTS. But in reality that chain might
be broken somewhere and, for example, when using leased lines,
the BTS may take the reference synchronisation from the
transmission network of another operator. This does not harm
the system if also the synchronisation of the leased line

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service provider is accurate/stable enough. The BTS uses the


incoming synchronisation signal as a reference for the Air
interface, the accuracy requirement of which is set by 3GPP.
FAULT NAME
MEANING

: WSC oven oscillator fault


: The oven oscillator adjusting area is reaching its limit
value. The alarm is activated if the WSC tunes the oven
oscillator so that the DAC word (parameter to control the oven
oscillator output frequency) value becomes lower than 205 or
greater than 3891 (5% of the total adjustment area). The range
for the DAC word is 0 - 4095. The cause of the alarm can be:
- The Iub reference frequency has been incorrect for a long
time (up to several days) due to a fault in the transmission
network synchronization (which in turn is caused by an
equipment fault or a setting error). Before activating this
alarm, the alarm 7652 BASE STATION NOTIFICATION: 'Difference
between BTS master clock and reference frequency' may have
been active.
- If the BTS integrated transport part receives the
synchronization information via the 2.048 MHz synchronization
input (external clock source), the alarm situation may be
caused by a fault in that signal. In that case, the alarm
behavior notifications listed with the Iub signal (see above)
are also valid in this case.
- The fast tuning action of the BTS master clock may have been
executed without checking if the reference signal is correct
or not. If the reference signal is incorrect during the fast
tuning execution, it may result in adjusting the BTS master
clock frequency far from the nominal value, which causes
serious problems in the network performance.
- There is an equipment fault in the BTS.
- Due to the oven oscillator (OCXO) aging inside the WSC unit,
the unit may be approaching the end of its lifetime. In such
case, after the alarm activation, the DAC value is quite
stable, whereas in the other fault cases it may be very
unstable or at the edge of the adjustment area (0 or 4095).

Note that if the alarm 7651 BASE STATION OPERATION DEGRADED:


'WSC oven oscillator fault' becomes active, it may cause the
alarm 7652 BASE STATION NOTIFICATION: 'Difference between BTS
master clock and reference frequency' to cancel.
INSTRUCTIONS : 1. In the case of a fault in the transmission network
synchronization, you need to correct the network
synchronization. The long-term accuracy of the Iub signal must
be +/- 0.015 ppm or better.

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2. In case of BTS equipment fault, the location may be:


2.1 Transport part
- First check the alarms of the AXC node with AXC Manager and
act accordingly.
- If there are no alarms, check the AXC synchronization
settings.
2.2 WSC unit
- If both the Iub reference signal accuracy and the AXC node
are in order but the WSC unit is still alarming, run the fast
tuning procedure with BTS Site Manager.
- If that does not solve the problem in a few minutes, reset
the site.
- If that does not help, replace the WSC unit. Note: In case
the BTS is equipped with two WSCs, the redundant unit takes
over the operation of the faulty unit. But if the fault
situation is caused by an incorrect reference signal, both the
WSC units may start alarming sooner or later.
3. After the fault situation has been cleared, the BTS master
clock may also require tuning, because the BTS master clock
adjustment is quite slow. You can perform the tuning:
- manually, by changing the DAC word (during a site visit), or
- with fast tuning, where the BTS master clock is tuned
automatically in a few minutes near the Iub reference (normal
tuning takes care of the fine tuning)
Note, however, that the fast tuning should only be used in
case the Iub reference signal is known to be a good one.
Otherwise the BTS frequency may be tuned into a totally
incorrect value, causing serious problems in the network
performance.
Background information: The principle is that in a mobile
network, the synchronization goes from MSC > RNC > BTS. But in
reality that chain might be broken somewhere and, for example,
when using leased lines, the BTS may take the reference
synchronization from the transmission network of another
operator. This does not harm the system if also the
synchronization of the leased line service provider is
accurate/stable enough. The BTS uses the incoming
synchronization signal as a reference for the Air interface,
the accuracy requirement of which is set by 3GPP.

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FAULT NAME
MEANING

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

: WSC phase difference jammed to zero reading


: The WSC phase measurement is jammed and the tuning operation
is degraded.

The problem can be caused by a WSC fault, or a too fast


frequency change on the Iub.
INSTRUCTIONS : 1.If the basic accuracy of the Iub signal is in order but
there is too much instability, that is, the jitter/wander is
outside the acceptable limits, the synchronization of the
transmission network must be corrected. The limits for the
jitter/wander are defined in the ITU-T G.823. No actions on
the BTS are needed.
2. Reset the site and wait about 10 minutes.
3. Try a power-on reset. If the alarm reappears, replace the
unit.
If the alarm reappears during the next few weeks or the clock
seems unstable, replace the unit.
Background information: The principle in the mobile network is
that the synchronization goes from MSC =%gt; RNC => BTS. But in
reality that chain might be broken somewhere and, for example,
when using leased lines the BTS may take the reference
synchronization from the transmission network of another
operator. This does not harm the system if also the
synchronization of the leased line service provider is
accurate/stable enough. The BTS uses the incoming
synchronization signal as a reference for the Air interface,
the accuracy requirement of which is set by 3GPP.
FAULT NAME
MEANING

: WSC/WMC transmission clock missing


: The clock of the BTS, the WSC/WMC unit, uses the Iub or the
signal received from an external clock as a clock reference.
The signal is routed through the AXC and WCI to the WSC. This
alarm is generated if the WCI does not receive the clock
reference signal.
INSTRUCTIONS : 1. Check the other transmission-related alarms, for example
link breaks.
2. Check the AXC settings.
3. Check the transmission cablings.
4. Replace the WCI unit.
FAULT NAME
MEANING

98

: WSM SR-Bus error


: UltraSite, UltraSite/EUBB:

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The RX signal is transported from the WTR unit


units via the WSMs. The WSM units in different
connected to each other via the SR buses. This
generated, when the WSM unit detects errors in
bus from the adjacent WSM unit.

to all WSP
subracks are
alarm is
the incoming SR

The reason for the failure is the cable between the WSM front
panels or the WSM units indicated in the alarm.
Triple-mode:
The RX signal is transported from the WTR30 and WRT20 units
(connected to the SR bus) to the WSP units via the SR bus.
This alarm is generated, when the WSM detects errors in the
incoming SR bus from the WTR unit.
The reason for the failure is the WSM or WTR unit, or the
cable between the WSM front panel and the backplane.
INSTRUCTIONS : 1. Run the WCDMA BTS loop test.
2. Check the WSM cables.
3. Replace the units indicated in the alarm one by one and
check whether the problem is cleared (see Troubleshooting
instructions).
FAULT NAME
MEANING

: WSM ST-Bus error


: The TX signal is transported from the WSP unit to all WTR
units via the WSMs. The WSM units in different subracks are
connected to each other via the ST buses. This alarm is
generated when the WSM unit detects errors in the incoming ST
bus from the adjacent WSM unit.

The reason for the failure is the cable between the WSM front
panels or the WSM units indicated in the alarm.
INSTRUCTIONS : 1. Run the WCDMA BTS loop test.
2. Check the WSM cables.
3. Replace the units indicated in the alarm one by one and
check whether the problem is cleared (see Troubleshooting
instructions).
FAULT NAME
MEANING

: WSM T-Bus error


: The signal is transported from the WSP unit to the WTR unit
through the WSM. This alarm is generated when the WSM unit
detects errors in the incoming T bus from the WSP unit.
The reason for the failure is probably the WSP or WSM unit.
The unit might have been installed incorrectly or the
backplane cabling is faulty.

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INSTRUCTIONS : 1. Run the WCDMA BTS loop test.


2. Check the WSM cables.
3. Replace the units indicated in the alarm one by one and
check whether the problem is cleared (see Troubleshooting
instructions).
FAULT NAME
MEANING

: WSM does not receive frame clock


: The WSM does not receive the System Frame Clock (SFCLK)
correctly from the WCI unit.

This fault may appear if the only clock unit (WSC) is removed.
INSTRUCTIONS : 1. Block/unblock the alarming WSM.
Note! This will cause a BTS reset.
2. Replace the WCI unit and check whether the alarm is
cleared.
3. Check the backplane cables and connectors.
FAULT NAME
MEANING

: WSM failure
: The BTS has detected an abnormal operation or a failure in the
internal functionality of the WSMF unit.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the alarm history, alarming unit and subrack.
2. Check that the unit is properly connected. If the unit LED
does not light up, the unit is faulty.
3. Reset the BTS.
4. Replace the alarming unit.
FAULT NAME
: WSMF WAM Interconnection Failure
MEANING
: Connection failure between WAMA and WSMF
INSTRUCTIONS : Check that cables are connected between WAMA-WSMF and
WSMF-AXCF.
FAULT NAME
MEANING

: WSP PCI-bus failure


: There is a fault in the internal WSP/FSP PCI bus target (DSP)
connections. Some of the WSP/FSP DSP processors may be broken
and out of use.
INSTRUCTIONS : Replace the alarming unit/module.
FAULT NAME
MEANING

100

: WSP failure
: BTS has detected an abnormal operation or a failure in the
internal functionality of the WSPF unit.

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INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the alarm history, alarming unit and subrack.
2. Check that the unit is properly connected. If the unit LED
does not light up, it is faulty.
3. Reset the alarming unit.
4. Replace the alarming unit.
FAULT NAME
: WSP unit internal failure
MEANING
: The WAM and WSP are not synchronized.
INSTRUCTIONS : 1. Block/unblock the alarming unit.
2. If that does not help, replace the alarming unit.
Cancelling
CANCELLING Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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30 7652 BASE STATION NOTIFICATION


Meaning
A minor fault (or faults) has occurred in the base station.
Check the reason for the fault from the supplementary text field
of the alarm.
The effect of the fault on the functioning of the network element
depends on the fault description. For more information, see base
station fault descriptions in WCDMA RAN and I-HSPA System Libraries.
Supplementary information fields
1

rack (cabinet) number

shelf number

slot

type of unit

unit number

subunit number

For more information, see instructions on Alarm Structure.


Instructions
Verify the configuration of a BTS by checking the commissioning, cabling
and correct installation of the units/modules at the BTS. Make sure the
environment does not cause the fault.
Before a unit/module is replaced at the BTS, the site should be reset to
recover from any temporary faults which might have caused the
malfunctioning of the unit/module. When an active alarm is a 'Start'
alarm, a site reset is required to cancel the alarm. If the site reset or
module block/unblock does not help, replace the faulty unit/module (see
source of the alarm and instructions fields of the corresponding alarms).
Below is the list of BTS fault(s) which might have caused this alarm in
WN6.0_EP1 release. In case of earlier SW release and in case you need more
detailed fault descriptions refer to WCDMA RAN and I-HSPA System Libraries.
The BTS fault descriptions are also included in BTS SW release
documentation. If that does not help, contact your local Nokia Siemens
Networks representative.
FAULT NAME

102

autonomous reset as recovery action

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MEANING

: The BTS tries to correct a fault situation by performing a


recovery reset to a unit, the site or the BTS.
INSTRUCTIONS : Check the alarm history and other active alarms of the unit.
Note! This alarm does not require any (special) actions.
FAULT NAME
MEANING

: 2M external reference missing


: The reference clock monitoring has detected a loss of 2.048MHz
signal received from an external reference source, connected
to Sync In interface of the System Module.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
alarm disappears.
1. Check the cabling (connected to Sync In interface).
2. Check that the 2.048MHz reference source is working
normally and the 2.048MHz signal is available.
3. Replace the alarming module.
FAULT NAME
MEANING

: ATM cell loss


: ATM cells are lost. The cell loss can be caused by a traffic
overload, by the WAM receiving an invalid ATM cell or AAL5
packet, or by the data corruption on the Iub (that is, a bad
BER).

The most common causes for this fault are transmission network
problems (causing unnecessary WAM changes).
INSTRUCTIONS : 1. Check that bandwidths (cells/s) are the same at the BTS,
AXC and RNC.
2. Check the data integrity from the incoming Iub (see
Troubleshooting instructions).
3. Check the other transmission elements' active faults (see
the Faults for AXC document).
4. Check the WAM, AXU and the cabling between them.
FAULT NAME
MEANING

: ATM, A2EA configuration error


: The RNC A2EA transport layer address does not comply with the
given BTS A2EA address.

This fault is reported to the BTS Site Manager only.


INSTRUCTIONS : Check and re-commission the AXC (if AAL2 multiplexing is in
use), RNC or BTS with the correct BTS A2EA addresses.
FAULT NAME
MEANING

: Active clock tuning fault


: The phase measurement cannot be performed in the active WSC or
WMC.
INSTRUCTIONS : 1. Run fast tuning with BTS Site Manager.

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2. Block/unblock the alarming unit.


3. Replace the alarming unit.
Note that because of a fault situation in the active clock,
the redundant clock is not tuned. To make sure that the tuning
is correct, run "Fast Tune BTS Clock" with BTS Site Manager
after the switchover when the new WSC is taken into use. If
there is a WMC or only one WSC, the tuning continues but the
cells remain disabled.
FAULT NAME
MEANING

: Antenna Line Device Operation Failure


: The device is not working properly, the configuration is not
valid, or a given parameter is incorrect.
INSTRUCTIONS : 1. Check the functionality of the antenna line device.
2. Check the compatibility between the antenna line device and
the BTS.
3. Check that the given parameters are in the valid range.
FAULT NAME
MEANING

: Antenna Line Device failure


: The System Module or the device itself has detected an
abnormal operation or a failure in the antenna line device.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the antenna line and antenna line devices. Make sure
that the antenna line connectors are in the right torque.
2. Reset the alarming RF module by blocking/unblocking it.
3. Replace the faulty parts and/or devices along the antenna
line.
4. Replace the RF Module.
FAULT NAME
MEANING

: Antenna line device HW failure


: A hardware failure detected by an antenna line device. Usually
this is a permanent fault (the hardware is broken).
INSTRUCTIONS : 1. Block/unblock the Radio module to give a power-off reset to
the antenna line devices.
2. If that does not help, replace the antenna line device.
FAULT NAME
MEANING

: Antenna line device configuration failure


: An antenna line or antenna line device is not properly
configured.
INSTRUCTIONS : 1. Update the proper SW to the device.

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2. Check/correct the antenna line configuration.


3. If that does not help, replace the antenna line device.
FAULT NAME
MEANING

: BTS file error


: UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB: The BTS unit properties data is invalid or
missing.

FlexiBTS: The BTS module properties data or optical interface


FPGA file is invalid or missing. The FSP MCU SW file is
invalid or missing.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Download two different SW packages so that the faulty file
is removed from the BTS.
2. Download the SW again.
3. If the fault still exists after 10 minutes, replace the
alarming unit.
FlexiBTS:
1. Download two different SW packages so that the faulty file
is removed from the BTS.
2. Download the SW again.
3. Replace the System Module.
FAULT NAME
MEANING

: BTS reference clock missing


: This BTS fault indication is generated if the reference clock
monitoring function of the BTS does not receive the highest
configured synchronization reference signal or if all the
synchronization reference signals are missing. The BTS fault
is not generated if the highest configured synchronization
source is present, no matter what the lower level source
statuses are.
Background information:
There is a fixed synchronization priority list in the
FlexiBTS:
-Priority 1: PPS (Pulse Per Second) signal connected to the
Synchronization Input interface (Sync In) of the System
Module. Normally the PPS signal is generated by the GPS
receiver.
-Priority 2: external 2.048MHz signal connected to the Sync In

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interface.
-Priority 3: the reference signal coming from the integrated
transmission unit (FTM).
Normally, all the FlexiBTS sources are not in use at the same
time (it depends on the network planning and BTS
configuration). During the BTS start-up, the available sources
are checked against the reference source list in the BTS
commissioning file and deviations regarding the missing
highest priority source generate a fault. During runtime
operation, the BTS fault functionality runs autonomously
notices also added/vanished sources which are missing from the
commissioning file.
The source for the FTM (which is the priority 3 source for the
FlexiBTS) can be TDM interface signal (e.g. E1, T1...),
physical layer Synchronous Ethernet (SyncE) signal or
application layer Timing over Packet (ToP) in which the timing
information to BTS(s) is generated by a ToP master. The FTM
reference source priority selection is not fixed but
user-selectable. Furthermore, if a signal listed in the FTM
references is not received, a BASE STATION TRANSMISSION ALARM
is reported.
INSTRUCTIONS : Depending on the installed and commissioned synchronization
source(s) listed in section "Meaning", see the commissioned
synchronization option below and perform the steps in the
listed order until the BTS fault indication disappears.
GPS receiver (PPS source):
1. If there is a GPS receiver commissioned at the BTS site,
note the following: If the GPS receiver is not locked to any
satellite, it turns off the PPS signal which is normally
delivered to the BTS (Sync In interface). The most common
reason is that the GPS receiver does not see any satellites
because of poor antenna installation (poor sky visibility).
For this, the only permanent cure is to change the GPS antenna
location. One indication of a fairly poor sky visibility is
that the BTS fault is activated/canceled every now and then.
2. There may be a malfunction in the GPS receiver. Perform a
(remote) power reset for the GPS receiver.
3. There may be a malfunction in the BTS. Perform a BTS site
reset.
4. The GPS cable and/or connectors may be damaged. Check the
cable and the connectors.
5. There may be a HW fault in the GPS receiver. Check the
operation and change the HW, if needed.

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External 2.048MHz signal:


1. If there is an external 2.048MHz signal source commissioned
at the BTS site, check the BTS faults of that device and act
accordingly. If this does not help, check the cables. Note
that because the device type is not known, detailed
instructions cannot be given - refer to the appropriate user
manual of the device for further actions.
2. There may be a malfunction in the BTS. Perform a BTS site
reset.
FTM reference (TDM, SyncE or ToP as source):
1. If there is an integrated transmission unit (FTM)
commissioned at the BTS site, note the following: The FTM unit
operates so that if it is not locked to a synchronization
source, it turns off the clock reference signal which is
normally delivered to the BTS master clock. The
synchronization source of the FTM (set by the FTM
synchronization priority setting) may be missing, causing the
FTM's internal clock to drop to holdover mode. In this case,
the fault in the transmission NETWORK must be corrected (FTM
itself may be working fine).
2. Check the alarms of the FTM unit and act accordingly.
3. Check the synchronization settings of the FTM unit.
4. There may be a malfunction in the BTS. Perform a BTS site
reset.
5. There may be an equipment failure in the FTM unit. Check
the operation and replace the unit, if needed. Note: Normally
the reason is not an equipment failure, but there may be
connection failures in the transmission or packet network,
causing the FTM clock to drop to holdover mode. Especially the
BTS fault indication activity (frequent BTS fault indication
activations/cancels instead of a stable BTS fault indication
state) points to the instability of the transmission network,
not to a failure in the unit.
If the previous steps do not help, there may be an equipment
failure in the System Module. Check the operation and if
performing a BTS site reset does not help, replace the System
Module.
FAULT NAME
MEANING

: BTS reset needed to activate a licence


: The status of a license has changed to valid and a BTS reset
is needed to take the license into use.
INSTRUCTIONS : Reset the BTS.

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FAULT NAME
MEANING

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: BTS reset required


: The BTS detected an Extension Module as a capacity
enhancement.

The BTS detected an RF Module that cannot be taken into use


without the BTS reset. The RF Module type differs from the
previous one.
INSTRUCTIONS : Reset (block/unblock) the BTS.
FAULT NAME
MEANING

: BTS time not corrected


: The SNTP time cannot be fetched from the transport system (FT)
within the time limit.
INSTRUCTIONS : 1. Check the NTP setting.
2. Check the stratum parameter on the NTP server.
FAULT NAME
MEANING

: Baseband Bus failure


: The BTS has detected an abnormal operation or a failure in the
BTS internal baseband bus. The failure cannot be pointed to a
specific unit/module but there are several possible fault
sources.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
FlexiBTS:
1. Check the other active BTS alarms and act accordingly.
2. Check the cables between the System Module and RF
Module/Extension System Module.
3. Reset the RF Module and/or System Module, depending on the
alarm source:
a. Reset the RF Module by blocking/unblocking it.
b. Reset the Extension System Module by
blocking/unblocking it.
c. Reset the master System Module.
4. Replace the alarming RF Module/Extension System Module.
5. If the master System Module is the source or replacing the
RF Module/Extension System Module does not clear the fault
situation, replace the alarming master System Module.
UltraSite/EUBB:
1. Check the other active BTS alarms and act accordingly.
2. Reset the alarming unit.
3. Check the cables in backplane.

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4. Replace the alarming unit.


FAULT NAME
MEANING

: Baseband reference clock missing (WSC)


: The WSC is not able to deliver the clock signals required by
the other units.
INSTRUCTIONS : Replace the WSC.
FAULT NAME
: Cabinet door open
MEANING
: The cabinet door is open or the cabinet door sensor is faulty.
INSTRUCTIONS : 1. Ensure that the cabinet doors are properly closed.
2. Check that the door switches function correctly and that
they have been adjusted correctly.
Note: this alarm can be enabled or disabled in commissioning.
FAULT NAME
MEANING

: Communication Failure with RNC


: The BTS does not receive a response from the RNC (a block
request).
INSTRUCTIONS : Check the signalling link settings and the RNC connections.
FAULT NAME
MEANING

: Configuration error: <x>


: There is a compatibility problem in the BTS HW/SW versions or
the HW/HW configuration. Another possibility is that there is
a mismatch between the BTS configuration and the RNC/I-HSPA
adapter parameters.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
1. Check the installed HW/SW version compatibility and the HW
compatibility with the current BTS configuration.
2. Check that the BTS cell parameters from the RNC/I-HSPA
adapter match the BTS HW configuration (for example frequency,
power).
3. Check the RNC/I-HSPA adapter BTS faults for the alarming
local cell (LCR).
4. Recommission the BTS to ensure that all parameters are
correctly configured.
FAULT NAME
: Cooling fan broken
MEANING
: Fan(s) are not running.
INSTRUCTIONS : 1. Check that the fan connector is properly mounted.
2. If that does not help, replace the fan module.
FAULT NAME
MEANING

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: Cooling fan has reduced from the set speed


: Fan(s) are rotating slower than requested

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INSTRUCTIONS : 1. Check that the fan connector is properly mounted.


2. If that does not help, replace the fan module.
FAULT NAME
: Cooling fan is over speeding
MEANING
: Fan(s) are rotating faster than requested
INSTRUCTIONS : Replace the fan module.
FAULT NAME
MEANING

: Cooling fan out of order


: The RF Module cooling fan is not rotating at the specified
speed.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
alarm disappears.
1. Check the fan and cabling.
2. Block/unblock the RF Module.
3. Replace the faulty fan assembly.
FAULT NAME
MEANING

: Difference between BTS master clock and reference frequency


: The reference frequency that the BTS master clock receives
from the transport part has changed by about 0.2 ppm or more
(which equals the change magnitude of 204 DAC steps or more)
during the measurement period (about 20 minutes), compared to
the BTS master clock frequency.
The cause of the alarm can be:
1. The Iub reference frequency has changed due to a fault in
the transmission network synchronization (which in turn is
caused by an equipment fault or a setting error). Note that if
the network synchronization malfunction lasts for a long time,
the alarm is canceled when the BTS frequency reaches the
faulty Iub synchronization. The alarm can also be activated if
the faulty Iub synchronization is corrected and there is again
the difference of 0.2 ppm or more. The alarm is canceled
whenever the difference becomes smaller than 0.2 ppm.
2. The Iub reference frequency fluctuates continuously due to
a great deal of jitter/wander in the transmission network. The
alarm is continuously activated/canceled (however, the
alarming state may predominate). There is always some
jitter/wander in the transmission network; the limits are
defined in ITU-T G.823/824/825.
3. If the BTS integrated transport part receives the
synchronization information via the 2.048 MHz synchronization
input (external clock source), the alarm situation may be
caused by a fault of that signal. In that case, the alarm
behavior notifications listed with the Iub signal (see above)

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are also valid in this case.


4. There is an equipment fault in the BTS. The equipment fault
is, however, not the most common reason. Normally the reason
can be found in the Iub/reference signal behavior (see the
descriptions above).
UltraSite, MetroSite, MetroSite 50, Triple-mode:
Note that if the alarm 7651 BASE STATION OPERATION DEGRADED:
'WSC oven oscillator fault' becomes active, it may cause the
alarm 7652 BASE STATION NOTIFICATION: 'Difference between BTS
master clock and reference frequency' to cancel.
INSTRUCTIONS : Because there are several possibilities for the alarm
activation, a BTS Clock Frequency History feature has been
developed. You can access the stored history data via BTS Site
Manager. You can use the history data as a tool for finding
out the reason for the fault/alarm situation (for further
instructions about the history feature, see the online help of
BTS Site Manager). Depending on the possible reason, follow
the instructions below:
1. In case of a fault in the transmission network
synchronization, you must correct the network synchronization.
The long-term accuracy of the Iub signal must be 0.015 ppm or
better (check the correct Iub accuracy by measuring it). No
actions on the BTS are necessarily needed.
2. If the basic accuracy of the Iub signal is in order but
there is too much instability, that is, the jitter/wander is
outside the acceptable limits, you must correct the
synchronization of the transmission network. The limits for
the jitter/wander are defined in the ITU-T G.823/824/825. No
actions on the BTS are needed.
3. In case of a BTS equipment fault, the location may be:
Transport part:
- First check the alarms of the AXC node with AXC Manager, or
FTM and act accordingly.
- If there are no alarms, check the AXC/FTM synchronization
settings.
WSC/FCM unit:
- If both the Iub reference signal accuracy and the AXC/FTM
are in order but the WSC/FCM unit is still alarming, run the
fast tuning with BTS Site Manager.
- If the alarm is still active after the fast tuning is
finished, reset
the site. If the problem does not disappear in a few minutes,

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reset the site.


- If that does not help, replace the WSC/FCM unit.
Note that if the reason is in the transmission network
synchronization, replacing the faulty unit does not correct
the situation. Furthermore, the alarm activity (frequent
alarms/cancels) points to an instability in the transmission
network, not to a fault in the unit.
4. After the fault situation has been cleared, you might need
to tune the BTS master clock because the BTS master clock
adjustment is quite slow. You can perform the tuning:
- manually by changing the DAC word (during a site visit)
- or with fast tuning, in which the BTS master clock is tuned
in a few minutes automatically near the Iub reference (normal
tuning takes care of the fine tuning). Note, however, that you
should only use the fast tuning in case the Iub reference
signal is known to be a good one. Otherwise the BTS frequency
may be tuned into a totally incorrect value, causing serious
problems in the network performance.
Background information: The principle is that in the mobile
network, the synchronization goes from MSC => RNC => BTS. But
in reality that chain might be broken somewhere and, for
example, when using leased lines, the BTS may take the
reference synchronization from the transmission network of
another operator. This does not harm the system if the
synchronization of the leased line service provider is also
accurate/stabile enough. The BTS uses the incoming
synchronization signal as a reference for the Air interface,
the accuracy requirement of which is set by 3GPP.
FAULT NAME
MEANING

: Error in file server during SW download


: The BTS is unable to obtain a file from the file server (error
in FTP open or FTP get). The file server is down, the file is
missing, or the path is incorrect. A possible error in the DCN
and Iub, or a user administration error (an invalid username
or password, or the user does not have access rights for the
files).
INSTRUCTIONS : 1. Retry the SW update a few times.
2. Check the FTP account user settings.
3. Check the file and path names.
4. Check the administration log on the file server.
FAULT NAME
MEANING

112

: Failure in optical RP3 interface


: The BTS has detected an abnormal operation or a failure in an
optical RP3 interface between two modules. The failure cannot

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be pointed to a specific module but there are several possible


fault sources.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the other active BTS alarms and act accordingly.
2. Check the cables between the System Module and RF
Module/Extension System Module. Note that dirty optical
connectors may cause the signal level to drop too low.
3. Depending on the alarm source, reset the RF Module,
Extension System Module and/or System Module by
blocking/unblocking it.
4. Replace the alarming module's Small Form Factor Pluggable
(SFP). Check also the SFP in the other end and replace it, if
needed.
5. Replace the alarming RF Module/Extension System Module.
6. If the System Module is the only alarming source or
replacing the RF Module/Extension System Module does not clear
the fault situation, replace the alarming System Module.
FAULT NAME
MEANING

: Fan failure
: All the fans or more than one fan in the same fan group are
rotating more slowly than requested, are not rotating at all,
or the RPM information is not available for the fans. The
reason for this fault can be too low supply voltage or a
broken fan.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the fan and cabling.
2. Replace the faulty fan module.
FAULT NAME
MEANING

: Fan module faulty


: UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
All the fans or more than one fan in the same fan group (WFA,
WTR, WPA/WMP, WHX) are rotating more slowly than requested
they are not rotating at all, or the RPM information is not
available for the fans. The reason for this fault can be too
low supply voltage or a broken fan control board.
The WFA, WFD or WHX fan control module also controls the fans
in the RF section (same sector). A failure in the RF section
fans is reported from that WFA, WFD or WHX, and the LED of the

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unit is stable red although it is working correctly.


FlexiBTS:
All the fans or more than one fan in the same fan group are
rotating slower than requested.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Check the Fan ID from the fault message and locate the
problematic fan. See the Fan mapping figures in the Alarms and
Troubleshooting document.
2. Check the fan and cabling.
3. If that does not help, replace the WFA, WFD or MFU module
or the fan controlled by the WFA, WFD or MFU.
Fan control: 'FAN UNIT' refers to a group of fans including
the fan control unit. A 'fan' is a single blower.
FlexiBTS:
1. Check the fans and connector.
2. Replace the fan module.
FAULT NAME
MEANING

: Fan module operation degraded


: A fan does not rotate or rotates more slowly than at the
requested speed, or the RPM information is not available for
the fan.
INSTRUCTIONS : UltraSite, UltraSite/EUBB:
1. Check the fan ID from the fault message and locate the
problematic fan. See the Fan mapping figures in the UltraSite
and MetroSite WCDMA Base Station Faults document.
2. Check the fan and cabling.
3. If that does not help, replace the WFA, WFD or MFU module
or the fan controlled by the WFA, WFD or MFU.
Fan control: 'FAN UNIT' refers to a group of fans including
the fan control unit. A 'fan' is a single blower.
FlexiBTS:
1. Check the fan and connector.
2. Replace the fan module.

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FAULT NAME
: File corrupted in SW download
MEANING
: The SW being downloaded is corrupted or incorrectly formed.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. Retry the SW update.
2. Fetch the BTS log files and check the download status from
the BTS SWDLreport.
FlexiBTS:
1. Retry the SW update.
2. Save the snapshot and check the download status from the
BTS SWDLreport in the snapshot file.
FAULT NAME
MEANING

: Heating element not working


: The heater control connection of the FSM is faulty, there is
no heater or the heater is faulty.
INSTRUCTIONS : 1. Check whether the heating element exists at all.
2. Check the heater control connection and that the heater is
working.
3. Replace the alarming component.
FAULT NAME
: Incoherency in cell configuration
MEANING
: Too many LCRs are commissioned to one RF Module.
INSTRUCTIONS : Recommission the BTS with a correct number of LCRs per RF
Module.
FAULT NAME
MEANING

: Incompatible SW version detected


: A new unit with an incompatible SW has probably been inserted
in the BTS.
INSTRUCTIONS : Update compatible SW to the BTS (check the SW versions to see
the active SW version, and update the active SW version),
unless it is automatically updated by NetAct.
Related BTS - AXC interface: check the SW version of the BTS
and AXC, and update compatible SW to the AXC or BTS.
FAULT NAME
MEANING

: Invalid Configuration file


: The commissioning file is missing, or an incorrect
commissioning file has been detected during BTS startup as
follows:
"Validation failed due to wrong BTS ID" or "Validation failed
because of incompatible data"
INSTRUCTIONS : 1. Check and correct the contents of the commissioning file.
2. Recommission the BTS with the valid commissioning file.

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FAULT NAME
MEANING

: MHA unit operation failure


: A fault in the Masthead Amplifier (MHA) is detected. The fault
reduces the gain performance or completely prevents the
function of the MHA.
INSTRUCTIONS : Replace the alarming module.
FAULT NAME
MEANING

: Mast Head Amplifier fault


: The FlexiBTS has detected an abnormal operation or a failure
in the Masthead Amplifier (MHA).

Note that the Tower Mounted Amplifier (TMA) is a synonym for


the MHA and is used by the Antenna Interface Standards Group
(AISG).
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the cables related to the Masthead Amplifier (MHA).
2. Reset the alarming MHA module by blocking/unblocking the RF
Module which the MHA is connected to.
3. Replace the faulty device(s).
FAULT NAME
: No connection to WEA and unable to detect External alarms
MEANING
: The WEA unit is missing from the BTS or it cannot be detected.
INSTRUCTIONS : 1. Check the WEA and cabling. See Troubleshooting instructions
for how to check units behind the same bus.
2. If that does not help, replace the alarming unit.
FAULT NAME
MEANING

: No connection to unit
: The connection to a unit that belongs to the BTS configuration
has been lost.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Check the fault history, alarming unit and subrack.
2. If SW updates have been done recently, reload the SW.
3. If the WAF or WIC is alarming, try recommissioning the
site.
4. Check that the unit is properly connected. If the unit LED
does not light up, the unit is faulty. The fault might also be
in the WPS unit or backplane.
5. Check the power cables and connectors as well as the I2C
bus cables.
Cancel alarms: Removing and inserting the WIC, WSM or primary
WAM causes a site reset. If both WSCs are removed, inserting
the first removed WSC back into the cabinet causes a site
reset.

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If the 7650 BASE STATION FAULTY alarm is issued, reset the


site. First try to reset the site with the software. If that
does not help, replace the alarming unit.
If the WSMF unit is not present (replaced by WSMB)in BTS,
alarming WSPFs are not used and should be removed from BTS.
WSPFs can be removed because without unit BTS works as
UltraSite not as EUBB.
FlexiBTS:
1. Check
LED does
alarming
2. Check

that the module is properly connected. If the module


not light up, the module is faulty. Check the
module.
the fault history.

FAULT NAME
MEANING

: No module fan detected


: Radio Module cannot identify the used fan type or the fan is
not installed at all.
INSTRUCTIONS : 1. Check that the fan connector is properly mounted.
2. If that does not help, replace the fan module.
FAULT NAME
MEANING

: Non fatal ATM traffic overload


: Traffic load is approaching the maximum capacity. However, no
data is discarded yet.
INSTRUCTIONS : Check that the ATM configurations in the BTS, AXC and RNC
match.
FAULT NAME
: Not enough DSP capacity to set up a cell
MEANING
: Not enough BTS Baseband capacity to set up a cell.
INSTRUCTIONS : 1. Lock/unlock the cells.
2. Add more baseband capacity into BTS or replace a broken
baseband unit if that was a reason for the lack of capacity.
FAULT NAME
MEANING

: Not enough resources for commissioned HSUPA


: There are not enough resources for the HSUPA minimum capacity
based on the commissioned parameters "Minimum Baseband
Decoding Capacity" and "Minimum HSUPA Users".
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. Check the configuration to make sure that there are enough
resources for the minimum HSUPA capacity.
2. If there are not enough resources, add the required number
of WSP units or replace the broken ones, or re-commission the
BTS and pre-reserve less capacity for the HSUPA.
3. Reset the BTS to get the minimum capacity preselection for
the HSUPA in use.

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FlexiBTS:
1. Check the configuration to make sure that there are enough
resources for minimum HSUPA capacity.
2. If there are not enough resources, replace the broken
module or re-commission the BTS and pre-reserve less capacity
for HSUPA.
3. Reset the BTS to get the minimum capacity preselection for
the HSUPA in use.
UltraSite/EUBB:
1. Check the configuration to make sure that there are enough
resources for minimum HSUPA capacity.
2. If there are not enough resources, replace the broken WSPF
or re-commission the BTS and pre-reserve less capacity for
HSUPA.
3. Reset the BTS to get the minimum capacity preselection for
the HSUPA in use.
FAULT NAME
MEANING

: OIC MCU Buffer Full


: The control message traffic between the modules is
malfunctioning.
INSTRUCTIONS : Check the RF Module alarms.
FAULT NAME
MEANING

: Oven oscillator clock missing


: The WSC is not able to deliver the clock signals required by
the other units.
INSTRUCTIONS : Replace the clock unit.
FAULT NAME
MEANING

: Oven oscillator heating failure


: The heating of oven oscillator fails and the unit is broken.
The ambient temperature can also be too low or change too
fast.
INSTRUCTIONS : 1. Check the active fan alarms.
2. Replace the clock unit.
FAULT NAME
MEANING

: PPS reference missing


: The reference clock monitoring has detected a loss of PPS
signal in the reference received from the GPS receiver.
INSTRUCTIONS : 1. Check the GPS receiver installation.
2. Check the GPS receiver status.
3. Check the connection between the GPS receiver and FSM.

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FAULT NAME
MEANING

: RF Module failure
: The FlexiBTS has detected an abnormal operation or a failure
in the internal functionality of the RF Module.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the other active BTS alarms (System Module failure,
Baseband Bus failure, Failure in optical RP3 interface and
Antenna Line Device failure) and act accordingly.
2. Reset the alarming RF Module by blocking/unblocking it.
3. Check the cables between the System Module and RF Module.
4. If that does not help, replace the faulty RF Module.
FAULT NAME
: RF Module overvoltage protection faulty
MEANING
: RF Module's overvoltage protection is broken.
INSTRUCTIONS : Replace the alarming RF Module.
FAULT NAME
MEANING

: RF module temperature is high


: Validated module temperature is greater than the predefined
value on unit property file. Relevant for Rel1 RF module only.
INSTRUCTIONS : Check the fans and ensure that the ambient temperature on the
site is is acceptable.
FAULT NAME
MEANING

: Reading license targetID from BTS failed


: Failure occured during reading parameter from the Radio
Module.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
alarm disappears.
1. Check the other active alarms. If the memory is corrupted,
change the alarming module.
2. Reset the RF Module by blocking/unblocking it.
3. Replace the alarming module.
FAULT NAME
MEANING

: Retrieving backup license targetId information from BTS failed


: Retrieving the list of all parameters available in the Radio
Module memory failed. The list is retrieved in order to check
whether it contains the license targetId parameter.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
fault disappears.
1.Check the other active faults. If the memory is corrupted,
replace the alarming module.
2. Reset the RF Module by blocking/unblocking it.
3. Replace the alarming module.

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FAULT NAME
: Smoke alarm
MEANING
: The internal smoke detector has detected smoke in the cabinet.
INSTRUCTIONS : 1. Check the root cause.
2. If the alarm was false, replace the alarming smoke
detector.
FAULT NAME
MEANING

: System frame clock synchronization error in clock device


: The system frame alignment is lost or a parity error is
detected in the incoming frame burst of BOFU FPGA.
INSTRUCTIONS : 1. Reset BTS.
2. If resetting the BTS does not help, replace the WSMF.
FAULT NAME
MEANING

: Temperature alarm
: The internal temperature of the RF Module or System Module
exceeds the threshold value, or the ambient temperature of the
module(s) is outside the specified limits.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
1. Check the other BTS faults and act accordingly.
2. Check the ambient temperature of the BTS modules. If the
ambient temperature is too high, make sure the airflow to the
BTS modules is unobstructed, that is, the BTS modules are not
covered with anything. If the ambient temperature is too low,
it takes a while for the BTS modules to heat themselves to the
threshold value.
3. Reset the alarming module/unit by blocking/unblocking it.
4. Replace the alarming module/unit.
FAULT NAME
MEANING

: Unit not supported by current BTS SW version


: An unsupported unit was found in the BTS. Typically this
happens when a new unit version is installed and there is an
older BTS SW in use that does not support the new unit
version.
INSTRUCTIONS : Replace the unit or upgrade the BTS SW.
FAULT NAME
: Unit temperature is high
MEANING
: The temperature of a unit/module exceeds the threshold value.
INSTRUCTIONS : Check the active fan alarms, and the airflow of the BTS.
FAULT NAME
MEANING

: WCI baseband reference clock failure


: The master or redundant WSC does not generate Baseband
Reference Clock (BRCLK) to the WCI because of an internal
failure or a clock driver failure in the WSC unit.
INSTRUCTIONS : 1. Block/unblock the active WSC unit.

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2. Replace the WCI unit.


3. Replace both WSC units.
FAULT NAME
MEANING

: WEA power regulator fault


: The WEA unit external interface connectors are connected
incorrectly, or there is a shot circuit in the +5 VCD.
INSTRUCTIONS : 1. Disconnect the external cables and check whether the alarm
disappeares.
2. Check the external cables and connections.
3. If the alarm does not disappear, check the WEA and replace
it if it is faulty.
FAULT NAME
MEANING

: WIB unit battery failure


: WIB unit battery failure:

- Several battery blocks (cells) are dead and the back-up


system is out of order.
- Some of the battery blocks (cells) reached an overcharge or
a discharge voltage in a stand-by condition.
- The voltage of one cell is not compatible with the other
cell voltages.
INSTRUCTIONS : 1. Check the battery cablings and cells' voltage levels.
2. Replace the WIB unit or battery.
FAULT NAME
MEANING

: WIB unit battery temperature out of range


: Because the heater or the heater control unit does not work
correctly, the temperature measured inside the unit is out of
the normal temperature range.
INSTRUCTIONS : 1. Check the battery space's temperature.
2. Check the battery temperature sensor.
FAULT NAME
MEANING

: WIB unit power back-up time alarm


: The WIB cannot supply nominal power for 10 seconds and/or the
estimated battery life is 26 weeks or less.
INSTRUCTIONS : Replace the WIB unit.
FAULT NAME
MEANING

: WSC oven oscillator fault


: The oven oscillator adjusting area is reaching its limit
value. The alarm is activated if the WSC tunes the oven
oscillator so that the DAC word (parameter to control the oven
oscillator output frequency) value becomes lower than 205 or
greater than 3891 (5 of the total adjustment area). The range
for the DAC word is 0 - 4095. The cause of the alarm can be:
- The Iub reference frequency has been incorrect for a long

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time (up to several days) due to a fault in the transmission


network synchronization (which in turn is caused by an
equipment fault or a setting error). Before activating this
alarm, the alarm 7652 BASE STATION NOTIFICATION: 'Difference
between BTS master clock and reference frequency' may have
been active.
- If the BTS integrated transport part receives the
synchronization information via the 2.048 MHz synchronization
input (external clock source), the alarm situation may be
caused by a fault in that signal. In that case, the alarm
behavior notifications listed with the Iub signal (see above)
are also valid in this case.
- The fast tuning action of the BTS master clock may have been
executed without checking if the reference signal is correct
or not. If the reference signal is incorrect during the fast
tuning execution, it may result in adjusting the BTS master
clock frequency far from the nominal value, which causes
serious problems in the network performance.
- There is an equipment fault in the BTS.
- Due to the oven oscillator (OCXO) aging inside the WSC unit,
the unit may be approaching the end of its lifetime. In such
case, after the alarm activation, the DAC value is quite
stable, whereas in the other fault cases it may be very
unstable or at the edge of the adjustment area (0 or 4095).
Note that if the alarm 7651 BASE STATION OPERATION DEGRADED:
'WSC oven oscillator fault' becomes active, it may cause the
alarm 7652 BASE STATION NOTIFICATION: 'Difference between BTS
master clock and reference frequency' to cancel.
INSTRUCTIONS : 1. In the case of a fault in the transmission network
synchronization, you need to correct the network
synchronization. The long-term accuracy of the Iub signal must
be +/- 0.015 ppm or better.
2. In case of BTS equipment fault, the location may be:
2.1 Transport part
- First check the alarms of the AXC node with AXC Manager and
act accordingly.
- If there are no alarms, check the AXC synchronization
settings.
2.2 WSC unit
- If both the Iub reference signal accuracy and the AXC node

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are in order but the WSC unit is still alarming, run the fast
tuning procedure with BTS Site Manager.
- If that does not solve the problem in a few minutes, reset
the site.
- If that does not help, replace the WSC unit. Note: In case
the BTS is equipped with two WSCs, the redundant unit takes
over the operation of the faulty unit. But if the fault
situation is caused by an incorrect reference signal, both the
WSC units may start alarming sooner or later.
3. After the fault situation has been cleared, the BTS master
clock may also require tuning, because the BTS master clock
adjustment is quite slow. You can perform the tuning:
- manually, by changing the DAC word (during a site visit), or
- with fast tuning, where the BTS master clock is tuned
automatically in a few minutes near the Iub reference (normal
tuning takes care of the fine tuning)
Note, however, that the fast tuning should only be used in
case the Iub reference signal is known to be a good one.
Otherwise the BTS frequency may be tuned into a totally
incorrect value, causing serious problems in the network
performance.
Background information: The principle is that in a mobile
network, the synchronization goes from MSC > RNC > BTS. But in
reality that chain might be broken somewhere and, for example,
when using leased lines, the BTS may take the reference
synchronization from the transmission network of another
operator. This does not harm the system if also the
synchronization of the leased line service provider is
accurate/stable enough. The BTS uses the incoming
synchronization signal as a reference for the Air interface,
the accuracy requirement of which is set by 3GPP.
FAULT NAME
MEANING

: WSC phase difference jammed to zero reading


: The WSC phase measurement is jammed and the tuning operation
is degraded.

The problem can be caused by a WSC fault, or a too fast


frequency change on the Iub.
INSTRUCTIONS : 1.If the basic accuracy of the Iub signal is in order but
there is too much instability, that is, the jitter/wander is
outside the acceptable limits, the synchronization of the
transmission network must be corrected. The limits for the
jitter/wander are defined in the ITU-T G.823. No actions on
the BTS are needed.

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2. Reset the site and wait about 10 minutes.


3. Try a power-on reset. If the alarm reappears, replace the
unit.
If the alarm reappears during the next few weeks or the clock
seems unstable, replace the unit.
Background information: The principle in the mobile network is
that the synchronization goes from MSC => RNC => BTS. But in
reality that chain might be broken somewhere and, for example,
when using leased lines the BTS may take the reference
synchronization from the transmission network of another
operator. This does not harm the system if also the
synchronization of the leased line service provider is
accurate/stable enough. The BTS uses the incoming
synchronization signal as a reference for the Air interface,
the accuracy requirement of which is set by 3GPP.
FAULT NAME
: WSC switch unsuccessful
MEANING
: The WSC recovery switch over failed.
INSTRUCTIONS : 1. Fast tune the active unit.
2. Block/unblock the alarming unit. This may cause a BTS
reset.
FAULT NAME
MEANING

: WSM failure
: The BTS has detected an abnormal operation or a failure in the
internal functionality of the WSMF unit.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the alarm history, alarming unit and subrack.
2. Check that the unit is properly connected. If the unit LED
does not light up, the unit is faulty.
3. Reset the BTS.
4. Replace the alarming unit.
FAULT NAME
MEANING

: WSMA ST-Bus error


: The TX signal is transported from the WSP unit to all WTR
units via the WSMs. The WSM units in different subracks are
connected to each other via the ST buses. This alarm is
generated when the WSM unit detects errors in the incoming ST
bus from the adjacent WSM unit.
The reason for the failure is the cable between the WSM front
panels or the WSM units indicated in the alarm.

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INSTRUCTIONS : 1. Run the WCDMA BTS loop test.


2. Check the WSM cables.
3. Replace the units indicated in the alarm one by one and
check whether the problem is cleared (see Troubleshooting
instructions).
FAULT NAME
MEANING

: WSMA T-Bus error


: The signal is transported from the WSP unit to the WTR unit
via the WSM/WMC.
This alarm is generated when the WSM unit detects errors in
the incoming T bus from the WSP unit.

The reason for the failure is probably the WSP or WSM/WMC


unit. The unit may have been installed incorrectly or the
backplane cabling is faulty.
INSTRUCTIONS : Replace the units indicated in the alarm one by one and check
whether the problem is cleared (see Troubleshooting
instructions).
FAULT NAME
MEANING

: Waiting for RF connections


: The module has been configured as a master System Module, but
no Radio Module is connected to it.
INSTRUCTIONS : Add Radio Modules to the System Module if it is intended to be
the master System Module.
FAULT NAME
MEANING

: Writing parameter to Radio Module failed


: Failure occured when writing parameter to the Radio Module was
requested.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
fault disappears.
1. Check the other active faults. If the memory is corrupted,
change the alarming module.
2. Reset the RF Module by blocking/unblocking it.
3. Replace the alarming module.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically when
the fault has been corrected.

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31 7653 CELL FAULTY


Meaning
A critical fault (or faults) has occurred in a unit/module (or
units/modules) that belong to the sector indicated in the alarm.
Check the reason for the fault from the supplementary text field of
the alarm.
The effect of the fault on the functioning of the network element
depends on the fault description. For more information, see base
station fault descriptions in WCDMA RAN and I-HSPA System Libraries.
Supplementary information fields
1

rack (cabinet) number

shelf number

slot

type of unit

unit number

subunit number
For more information, see instructions on Alarm Structure.
Instructions

Verify the configuration of a BTS by checking the commissioning, cabling


and correct installation of the units/modules at the BTS. Make sure the
environment does not cause the fault.
Before a unit/module is replaced at the BTS, the site should be reset to
recover from any temporary faults which might have caused the
malfunctioning of the unit/module. When an active alarm is a 'Start'
alarm, a site reset is required to cancel the alarm. If the site reset or
module block/unblock does not help, replace the faulty unit/module (see
the source of the alarm and instructions fields of the corresponding
alarms).
Below is the list of BTS fault(s) which might have caused this alarm in
BTS WN6.0_EP1 release. In case of earlier SW release and in case you need
more detailed fault descriptions refer WCDMA RAN and I-HSPA System
Libraries. The BTS fault descriptions are also included in BTS SW release
documentation. If that does not help, contact your local Nokia Siemens
Networks representative.

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FAULT NAME
MEANING

: AIR fatal alarm


: ARIO has detected a Fatal level alarm. Some ARIO alarms can be
canceled without a reset but most ARIO alarms require the WOU
block/unblock to cancel.
INSTRUCTIONS : 1. Check the WOU or WRUs.
2. Use the ARIO Local Management Tool and the Advanced Indoor
Radio user documentation to diagnose the cause of the error.
FAULT NAME
MEANING

: Antenna Line Device failure


: The System Module or the device itself has detected an
abnormal operation or a failure in the antenna line device.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the antenna line and antenna line devices. Make sure
that the antenna line connectors are in the right torque.
2. Reset the alarming RF module by blocking/unblocking it.
3. Replace the faulty parts and/or devices along the antenna
line.
4. Replace the RF Module.
FAULT NAME
MEANING

: Antenna1 connection fault


: The BIAS-T has detected that the reflected TX power from the
antenna has increased. The antenna cable between the WAF and
MHA is faulty or the antenna is faulty. The BIAS-T may be
faulty.
INSTRUCTIONS : 1. Check the bias-T and MHA commissioning.
2. Block/unblock the WAF unit (check if the alarm reappears
after 5 minutes).
3. Check the antenna line (see Troubleshooting instructions).
4. Check the PITA cable connection (RJ45).
a. Check the voltage (see connector pins in Troubleshooting
instructions).
b. Check the right connection (see User Manual).
c. Check by cross connecting RJ45 cables between other
sectors.
FAULT NAME
MEANING

: BB bus reception error (summing device)


: The master frame in the received baseband bus frame is not in
the correct place related to the internally generated master

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frame pulse. Either the frame has been set into the wrong
place (PI delay) or the data itself is in the wrong place.
INSTRUCTIONS : FlexiBTS:
1. Check the cables between the Master System Module and RF
Module/Extension System Module.
2. Replace the unit that causes the fault (Master System
Module, Extension System Module, RF Module, FBIA).
UltraSite/EUBB:
1. Replace the unit that causes the fault (WSPF, WSMF).
FAULT NAME
MEANING

: BTS config error (All units in a cell must be of same freq)


: A unit with an incompatible frequency type has been detected.
All units in the cell must be of the same frequency type.
INSTRUCTIONS : Check the unit frequency types in the cell and replace the
incompatible unit with a compatible one.
FAULT NAME
MEANING

: BTS config error (Not enough HW for LCR)


: UltraSite, MetroSite, MetroSite 50, Triple-mode:
A dual carrier WTR has been replaced with a single carrier
WTR, and it cannot serve both cells commissioned to the WTR.
FlexiBTS:

A dual PA RF Module has been replaced with a single PA RF


Module, and it cannot serve all cells commissioned to the RF
Module.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
Replace the single carrier WTR with a dual carrier WTR.
FlexiBTS:
Replace the single PA RF Module with a dual PA RF Module.
Alternatively recommission the BTS with fewer cells.
FAULT NAME
MEANING

: BTS config error (WAF overload, 50W not in dualWPA config)


: Two 50 W WPAs are coupled to one WAF, or one 50 W WPA and one
28 W WPA are coupled to one WAF.

Only two 28 W WPAs can be coupled together to one WAF unit.


INSTRUCTIONS : Replace the 50 W WPAs with the 28 W WPAs.
FAULT NAME
MEANING

128

: BTS config error (WPA / WSMA version conflict in cell)


: A WPAI/WPAJ with two carriers and a WOC were detected in the
combination with a WSMA.

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INSTRUCTIONS : Replace the WSMA with a WSMB.


Or replace the WPAI and WPAJ with a WPAA/WPAB.
FAULT NAME
MEANING

: BTS config error (WTR used as dual TRX behind WSMA)


: A WTR/WSM conflict is detected. The incompatible WTR cannot
operate with the WSMA when two TRXs are used.
INSTRUCTIONS : Replace the incompatible unit or recommission the BTS
(Reconfiguration commissioning) with only one TRX on.
FAULT NAME
MEANING

: BTS file error


: UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB: The BTS unit properties data is invalid or
missing.

FlexiBTS: The BTS module properties data or optical interface


FPGA file is invalid or missing. The FSP MCU SW file is
invalid or missing.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Download two different SW packages so that the faulty file
is removed from the BTS.
2. Download the SW again.
3. If the fault still exists after 10 minutes, replace the
alarming unit.
FlexiBTS:
1. Download two different SW packages so that the faulty file
is removed from the BTS.
2. Download the SW again.
3. Replace the System Module.
FAULT NAME
MEANING

: BTS internal SW management problem


: A software update to a unit/module or subassembly has failed,
or a corrupted SW file has been detected in the FLASH.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
FlexiBTS:
1. Check the other active BTS faults. If the ROM disk is
corrupted, change the alarming module.
2. Reset the RF Module and/or System Module, depending on the
alarm source:

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a. Reset the RF Module by blocking/unblocking it.


b. Reset the System Module.
3. Update and activate the SW to the BTS.
4. Check the SW files.
5. Replace the alarming module/unit.
UltraSite/EUBB:
1. Check the other active BTS faults. If the ROM disk is
corrupted, change the alarming unit.
2. Reset the alarming unit.
3. Update and activate the SW to the BTS.
4. Check the SW files.
5. Replace the alarming unit.
FAULT NAME
MEANING

: BTS reset required


: The BTS detected an Extension Module as a capacity
enhancement.

The BTS detected an RF Module that cannot be taken into use


without the BTS reset. The RF Module type differs from the
previous one.
INSTRUCTIONS : Reset (block/unblock) the BTS.
FAULT NAME
MEANING

: Baseband Bus failure


: The BTS has detected an abnormal operation or a failure in the
BTS internal baseband bus. The failure cannot be pointed to a
specific unit/module but there are several possible fault
sources.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
FlexiBTS:
1. Check the other active BTS alarms and act accordingly.
2. Check the cables between the System Module and RF
Module/Extension System Module.
3. Reset the RF Module and/or System Module, depending on the
alarm source:
a. Reset the RF Module by blocking/unblocking it.
b. Reset the Extension System Module by
blocking/unblocking it.

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c. Reset the master System Module.


4. Replace the alarming RF Module/Extension System Module.
5. If the master System Module is the source or replacing the
RF Module/Extension System Module does not clear the fault
situation, replace the alarming master System Module.
UltraSite/EUBB:
1. Check the other active BTS alarms and act accordingly.
2. Reset the alarming unit.
3. Check the cables in backplane.
4. Replace the alarming unit.
FAULT NAME
MEANING

: Baseband bus configuration of <x> was rejected


: The baseband bus related configuration of <x> was rejected by
the HW, SW, DSP or LTX.
INSTRUCTIONS : Replace the alarming module.
FAULT NAME
MEANING

: Cell block rejected by RNC/I-HSPA


: The cell has been disabled due to BTS internal reasons, for
example if the RNC has rejected the normal cell blocking
during the Intelligent Shutdown.
INSTRUCTIONS : 1. Check the other active alarms.
2. Check the mains power supply.
FAULT NAME
: Cell blocked
MEANING
: The user has blocked the cell with BTS Site Manager.
INSTRUCTIONS : To cancel the alarm, unblock the cell.
FAULT NAME
MEANING

: Cell calibration failure


: TX power calibration failure: a CPICH setup failure, CPICH
release failure, WTR power out of range failure, or general
initial calibration failure.
INSTRUCTIONS : 1. Check the commissioning (LCR cabling).
2. Block/unblock the alarming unit or the WPA connected to the
alarming WTR. If there was an internal failure, the unit needs
to be blocked/unblocked to initialize/configure it again.
3. Run the WCDMA BTS loop test with BTS Site Manager to check
the WSM cabling. (Note! The loop test cannot be run if the
cell is already blocked because of an alarm.)
4. Check the RF and WSM cabling (for example, in the case of
an incorrect cabling).

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5. If the reported severity is 7653 Cell faulty, replace the


WTR, WPA, WSMs or WSP. If the reported severity is 7654 Cell
operation degraded (most probably the WPA cannot deliver
enough output power), replace the WPA.
FAULT NAME
MEANING

: Cell power monitoring


: The WPA/Radio output power has dropped.

There is a fault in the downlink transmission path.


INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Block/unblock the WPA. If there was an internal failure,
the unit needs to be blocked/unblocked to get it
initialized/configured again.
2. Block/unblock the WTR belonging to the same LCR.
3. Check the RF TX cabling.
4. The fault may be in the WTR or WPA.
FlexiBTS:
1. Block/unblock the RF Module. If there was an internal
failure or sticking in the unit SW, the module needs to be
blocked/unblocked to get it initialized/configured again.
2. Check the RF Module.
3. Replace the alarming module.
FAULT NAME
MEANING

: Commissioning error: <x>


: Some of the commissioning parameters are either missing or
faulty, or there is a mismatch between them.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the commissioning parameters with the BTS Site
Manager Commissioning Wizard.
2. Load the correct commissioning file to the BTS.
FAULT NAME
MEANING

: Communication failure
: Communication with the application <x> failed. It has not
replied to the message that has been sent/resent to it.
FSP: Faraday has not sent a specific mandatory indication
message in the start-up during the time limit the message is
expected to arrive.

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INSTRUCTIONS : 1. Check that the unit/module is properly connected. If the


unit/module LED does not light up, the unit/module is faulty.
Check the alarming unit/module.
2. Check the fault history.
FAULT NAME
MEANING

: Configuration error: <x>


: There is a compatibility problem in the BTS HW/SW versions or
the HW/HW configuration. Another possibility is that there is
a mismatch between the BTS configuration and the RNC/I-HSPA
adapter parameters.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
1. Check the installed HW/SW version compatibility and the HW
compatibility with the current BTS configuration.
2. Check that the BTS cell parameters from the RNC/I-HSPA
adapter match the BTS HW configuration (for example frequency,
power).
3. Check the RNC/I-HSPA adapter BTS faults for the alarming
local cell (LCR).
4. Recommission the BTS to ensure that all parameters are
correctly configured.
FAULT NAME
MEANING

: Failure in optical RP3 interface


: The BTS has detected an abnormal operation or a failure in an
optical RP3 interface between two modules. The failure cannot
be pointed to a specific module but there are several possible
fault sources.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the other active BTS alarms and act accordingly.
2. Check the cables between the System Module and RF
Module/Extension System Module. Note that dirty optical
connectors may cause the signal level to drop too low.
3. Depending on the alarm source, reset the RF Module,
Extension System Module and/or System Module by
blocking/unblocking it.
4. Replace the alarming module's Small Form Factor Pluggable
(SFP). Check also the SFP in the other end and replace it, if
needed.
5. Replace the alarming RF Module/Extension System Module.

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6. If the System Module is the only alarming source or


replacing the RF Module/Extension System Module does not clear
the fault situation, replace the alarming System Module.
FAULT NAME
MEANING

: Filter unit operation failed


: A filter has not been able to tune on an appropriate sub-band
properly (tuning failure), or another major failure has been
detected by the filter (unit faulty).
INSTRUCTIONS : Replace the filter unit.
FAULT NAME
MEANING

: Frame Clock Missing


: The System Module clock reference differs from the RF Module
clock.
INSTRUCTIONS : 1. Check the cables between the System Module and RF Module.
2. Block/unblock the RF Module.
3. If that does not help, block/unblock the site.
4. If that does not help, replace the alarming RF Module.
FAULT NAME
MEANING

: Frame number synchronisation error in optical interface


: The timing of the new RP1 synchronization burst deviates from
the present RP1 timing maintained in the BTS.
INSTRUCTIONS : 1. Reset the System Module that causes the alarm.
2. If resetting of the module does not help, replace the
System Module that causes the alarm.
FAULT NAME
MEANING

: Incoherency in cell configuration


: Both sector types (A and B) are configured to the same RF
Module in the two-carrier case.
INSTRUCTIONS : Recommission the LCRs in a way that only one sector type is
used in one RF Module.
FAULT NAME
: Incoherency in cell configuration
MEANING
: Too many LCRs are commissioned to one RF Module.
INSTRUCTIONS : Recommission the BTS with a correct number of LCRs per RF
Module.
FAULT NAME
MEANING

: Incoherency with RF Modules


: Incorrect cell configuration for RF Modules with different
frequency. The same cell is configured for two RF Modules
which are not at same frequency.
INSTRUCTIONS : 1. Check which Radio Modules are for the faulty frequency.
2. Replace the incompatible Radio Module(s).
FAULT NAME
MEANING

134

: Incompatible SW version detected


: A new unit with an incompatible SW has probably been inserted
in the BTS.

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INSTRUCTIONS : Update compatible SW to the BTS (check the SW versions to see


the active SW version, and update the active SW version),
unless it is automatically updated by NetAct.
Related BTS - AXC interface: check the SW version of the BTS
and AXC, and update compatible SW to the AXC or BTS.
FAULT NAME
MEANING

: Incompatible unit detected


: An unsupported unit (for example a WSMA, WTRA, WSPA, WMCM or
WTRB) has been detected in the cabinet.
INSTRUCTIONS : Replace the unsupported unit with a unit of the correct type.
FAULT NAME
MEANING

: Invalid carrier in WTR


: There was an attempt to set the WTR to a channel not supported
by the WTR (on a different frequency band).
INSTRUCTIONS : 1. Make sure that correct carrier numbers are in use in the
RNC.
2. Commission the BTS with the correct WCDMA carrier values
for the WTR.
FAULT NAME
: Low noise amplifier failure
MEANING
: The Filter has detected a malfunction in the LNA unit.
INSTRUCTIONS : Replace the alarming Radio module.
FAULT NAME
: Module Clock Faulty
MEANING
: The RF Module lost lock to the incoming clock.
INSTRUCTIONS : 1. Check the cables between the System Module and RF Module.
2. Block/unblock the RF Module.
3. If that does not help, replace the alarming RF Module.
FAULT NAME
MEANING

: No WSM resources
: There should be two WSM units in the subrack 1. The WSM2 must
always be connected when the WSM1 is used. If there is no
connection to the WSM2, this fault is generated for the WSM1.
INSTRUCTIONS : Insert the WSM2.
FAULT NAME
MEANING

: No connection to unit
: The connection to a unit that belongs to the BTS configuration
has been lost.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Check the fault history, alarming unit and subrack.
2. If SW updates have been done recently, reload the SW.
3. If the WAF or WIC is alarming, try recommissioning the
site.
4. Check that the unit is properly connected. If the unit LED
does not light up, the unit is faulty. The fault might also be

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in the WPS unit or backplane.


5. Check the power cables and connectors as well as the I2C
bus cables.
Cancel alarms: Removing and inserting the WIC, WSM or primary
WAM causes a site reset. If both WSCs are removed, inserting
the first removed WSC back into the cabinet causes a site
reset.
If the 7650 BASE STATION FAULTY alarm is issued, reset the
site. First try to reset the site with the software. If that
does not help, replace the alarming unit.
If the WSMF unit is not present (replaced by WSMB)in BTS,
alarming WSPFs are not used and should be removed from BTS.
WSPFs can be removed because without unit BTS works as
UltraSite not as EUBB.
FlexiBTS:
1. Check
LED does
alarming
2. Check

that the module is properly connected. If the module


not light up, the module is faulty. Check the
module.
the fault history.

FAULT NAME
: Not able to synchronize baseband bus with <x>
MEANING
: The baseband bus synchronization towards <x> failed.
INSTRUCTIONS : Replace the alarming module.
FAULT NAME
: Not enough WAF resources in LCR
MEANING
: There are not enough WAF units in a cell.
INSTRUCTIONS : UltraSite, MetroSite and Triple-mode:
1. See the section No connection to unit in the
troubleshooting instructions.
2. Increase the number of WAF units in the BTS.
MetroSite 50:
Change the WAF.
FAULT NAME
MEANING

: Optical Interface faulty


: The Small Form Factor Pluggable (SFP) malfunction has occured
or the SFP module is not physically present (no electrical
connection exists). The SFP is a part of the fibre cable
package.
INSTRUCTIONS : 1. Check that the SFP is properly connected.
2. Replace the SFP module.

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FAULT NAME
: Post test failed
MEANING
: An RF Module power-on self-test failed at start-up.
INSTRUCTIONS : Replace the alarming RF Module.
FAULT NAME
MEANING

: R-bus error
: UltraSite, MetroSite, MetroSite 50, Triple-mode: The bus
between the WSP and WTR does not work. The R-bus errors are
probably caused by a faulty WSM or WTR.

FlexiBTS: Error in the FSP or in the connection between the


FSP and FCM.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. If the WSM/WMC also generates an alarm from a WTR unit,
check the WTR and WSM cable.
2. If there are no active WSM/WMC alarms, the reason for the
alarm is a faulty WSM/WMC or WSP.
3. Run a WCDMA BTS loop test to locate the faulty unit.
4. If the WSP is faulty, block/unblock it.
5. Replace the faulty unit.
FlexiBTS:
1. Check the cabling between the System Module and RF Module.
2. Check the active RF Module alarms and act accordingly.
3. Replace the faulty module (System Module).
FAULT NAME
: RF BB Bus Configuration Error
MEANING
: The RF Module baseband bus is configured incorrectly.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
: RF BB Bus Connection Transmission Error
MEANING
: There is an error in the baseband or optical bus.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module
FAULT NAME
MEANING

: RF BB Bus Synchronization Error


: The baseband bus between the System Module and RF Module is
out of synchronization.
INSTRUCTIONS : 1. Check the cables between the System Module and RF Module.
2. Block/unblock the RF Module.

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3. If that does not help, block/unblock the site.


4. If that does not help, replace the alarming RF Module.
FAULT NAME
MEANING

: RF Loss of secondary optical interface


: Secondary optical link between the System Module and RF Module
is lost.
INSTRUCTIONS : 1. Check the cables between the System Module and RF Module.
2. Block/unblock the RF Module.
3. If that does not help, block/unblock the site.
4. If that does not help, replace the alarming RF Module.
FAULT NAME
: RF Module Filter input power missing
MEANING
: The RF Module filter has measured too low TX power.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
: RF Module Overheat
MEANING
: The RF Module temperature is too high.
INSTRUCTIONS : 1. Check the fans and ensure that the ambient temperature on
the site is acceptable.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
MEANING

: RF Module Power output faulty


: The Power Supply has detected an overvoltage, undervoltage or
overcurrent in the RF Module.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
: RF Module blocked
MEANING
: A shared (Medusa) FR is blocked.
INSTRUCTIONS : Unblock the alarming module.
FAULT NAME
MEANING

: RF Module configuring failed


: The RF Module configuration failed because of a HW or SW
fault.
INSTRUCTIONS : Replace the alarming RF Module.
FAULT NAME
: RF Module critical file not found
MEANING
: A critical configuration file is missing from the RF Module.
INSTRUCTIONS : Replace the alarming RF Module.
FAULT NAME
MEANING

138

: RF Module failure
: The FlexiBTS has detected an abnormal operation or a failure

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in the internal functionality of the RF Module.


INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the other active BTS alarms (System Module failure,
Baseband Bus failure, Failure in optical RP3 interface and
Antenna Line Device failure) and act accordingly.
2. Reset the alarming RF Module by blocking/unblocking it.
3. Check the cables between the System Module and RF Module.
4. If that does not help, replace the faulty RF Module.
FAULT NAME
MEANING

: RF Module out of order


: The RF Module is out of order because of a software or
hardware fault.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
: RX out of order
MEANING
: The RF Module RX RF synthesizer is not locked.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
MEANING

: Radio resources switched off


: The radio resources are switched off to prevent possible Radio
Module HW failure because of antenna line impedance mismatch.
With another than FXCA, FXDA, FXEA, FXSA Radio Modules,
switching off means that the I/Q data fed to the Radio Module
has zero power because of deactivation of the cell handled by
the Radio Module. With FXCA, FXDA, FXEA, FXSA Radio Modules,
switching off means that the Power Amplifier within the Radio
Module is switched off autonomously by the Radio Module.
INSTRUCTIONS : 1. Check the antenna lines: antennas, antenna cables,
connector torques and antenna line devices.
2. Check the antenna line (TX-cable-antenna) impedance
matching.
FAULT NAME
MEANING

: Receiving failure in Optical Interface


: The incoming optical signal to the Small Form Factor Pluggable
(SFP) is missing or too weak, or the fibre cable has been
detached.

The connection between the System Module and the RF Module


units (LTX, Antenna Filter or Antenna Line Device) is broken.
INSTRUCTIONS : 1. Check the status of the module behind the faulty link
(Power on, and so on).

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2. Check the SFP from both ends (the System Module and the
module behind the faulty link). The optical interface LED
indicates the faulty SFP. Replace the SFP, if it is faulty.
3. Clean the connectors, test the fibre cable and replace it,
if it is faulty.
4. If the previous steps do not help, replace the module
behind the faulty link.
FAULT NAME

: Synchronization failure in Optical Interface <opt link/RP3


link>
MEANING
: The RP3 channel has lost the frame synchronization state that
it had achieved.
INSTRUCTIONS : Swap the alarming and working links and then check where the
alarm is now reported. If the alarming link remains the same,
replace the System Module. If the alarming link changes,
replace the RF Module behind that link.
FAULT NAME
: TX out of order
MEANING
: The RF Module TX path is not usable.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
MEANING

: TX output power measurement fault


: UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB: The WTR or WPA/WMP/WOU output power
measurement has failed.

FlexiBTS: The RF Module output power measurement has failed.


INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Block/unblock the alarming unit. If there was an internal
failure, the unit needs to be blocked/unblocked to get it
initialized/configured again.
2. Check the units and the RF cabling between the WPA/WMP/WOU
and WTR units.
FlexiBTS:
1. Reset the alarming RF Module with the block/unblock
function. If there was an internal failure or sticking in the
unit SW, the Module needs to be blocked/unblocked to get it
initialized/configured again.
2. Check the cables between the System Module and RF Module.
3. If that does not help, replace the faulty RF Module.

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FAULT NAME
MEANING

7653 CELL FAULTY

: Telecom configuration failure


: Telecom slave configurations or registrations failure. Unit
RNW configuration failure. Telecom RNW reconfiguration
failure.
Or
UltraSite, MetroSite, MetroSite 50, Triple-mode: WSP unit to
WAM allocation failure.
FlexiBTS:
- FSP unit to FCM allocation failure.
- Faraday unit to FSP allocation failure.

UltraSite/EUBB: Faraday unit to WSPF allocation failure.


INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
Block/unblock the alarming unit. If there was an internal
failure, the unit needs to be blocked/unblocked to get it
initialized/configured again.
FlexiBTS:
If there was an internal failure, in the case of an FR, the
module needs to be blocked/unblocked to get it
initialized/configured again.
FAULT NAME
MEANING

: Temperature alarm
: The internal temperature of the RF Module or System Module
exceeds the threshold value, or the ambient temperature of the
module(s) is outside the specified limits.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
1. Check the other BTS faults and act accordingly.
2. Check the ambient temperature of the BTS modules. If the
ambient temperature is too high, make sure the airflow to the
BTS modules is unobstructed, that is, the BTS modules are not
covered with anything. If the ambient temperature is too low,
it takes a while for the BTS modules to heat themselves to the
threshold value.
3. Reset the alarming module/unit by blocking/unblocking it.
4. Replace the alarming module/unit.
FAULT NAME
MEANING

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: Temperature too low (Heating ongoing)


: The temperature inside the RF Module is too low. Heating of

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module is ongoing. Wait until the alarm is canceled. This may


take up to 15 minutes.
INSTRUCTIONS : 1. Heating of module is ongoing. Wait until the alarm is
canceled. This may take up to 15 minutes.
2. If that does not help, block/unblock the RF Module.
3. If that does not help, replace the alarming RF Module.
FAULT NAME
: Timeout, commissioned resource not ready
MEANING
: The faulty unit has not been configured or initialised.
INSTRUCTIONS : Recommission the site.
FAULT NAME
MEANING

: Too many LCGs for HW to support


: There is not enough HW capacity to support the commissioned
number of Local Cell Groups (LCG).
INSTRUCTIONS : Re-commission the BTS with the correct number of LCGs.
FAULT NAME
: Too many carriers allocated for LPA
MEANING
: Too many carriers have been allocated to the WPA/WMP.
INSTRUCTIONS : Remove the additional carrier in the Reconfiguration
commissioning.
FAULT NAME
MEANING

: Unit (module) dangerously overheating


: Validated sensor temperature is greater than or equal to the
predefined value on unit property file.
INSTRUCTIONS : 1. Check the fans and ensure that the ambient temperature on
the site is acceptable.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
MEANING

: Unit SW download failed


: Software update to a unit/subunit or module has failed.

UltraSite, MetroSite: The fault can also be caused by


disconnected CIF bus cables.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1.
2.
3.
4.

Download the BTS SW again.


If the alarming unit is WSP then block/unblock the WSP.
If the alarming unit is WAM or WPA then reset the BTS.
If does not help, replace the alarming unit.

FlexiBTS:
1. Download the BTS SW again.
2. FCM: Reset the BTS.
3. If Step 2 does not help, replace the alarming module.
FAULT NAME

142

: Unit blocked

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MEANING

7653 CELL FAULTY

: A unit is blocked with BTS Site Manager.

The purpose of the fault is to avoid alarms that might be


raised during the unit maintenance task.
INSTRUCTIONS : To cancel the alarm, unblock the unit/module.
FAULT NAME
: Unit initialization failure
MEANING
: A unit/module or an IP address initialization has failed.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Block/unblock the alarming unit.
2. Check if the non-commissioned WAM is the Master WAM. If so,
this causes the fault. Check the fault history to know why the
WAM switch-over occurred.
3. If the WAM is the fault source, check the RNC IP address in
the commissioning file and modify the file if needed. If that
does not help, perform a power-off reset.
4. If step 3 does not help, replace the alarming unit.
FlexiBTS:
1. Block/unblock the alarming module. If that does not help,
replace the alarming module.
2. If the FCM is the fault source, check the RNC IP address in
the commissioning file and modify the file if needed. If that
does not help, perform a power-off reset.
3. If Step 2 does not help, replace the alarming module.
FAULT NAME
MEANING

: Unit not supported by current BTS SW version


: An unsupported unit was found in the BTS. Typically this
happens when a new unit version is installed and there is an
older BTS SW in use that does not support the new unit
version.
INSTRUCTIONS : Replace the unit or upgrade the BTS SW.
FAULT NAME
MEANING

: Unknown HW resource
: A unit cannot be identified by its product code or by its
physical device address (object ID).
INSTRUCTIONS : Replace the alarming unit/module.
FAULT NAME
MEANING

: Unknown product code


: A module cannot be identified by its product code but is known
by its physical device address (object_ID).
INSTRUCTIONS : Replace the alarming module.

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FAULT NAME
MEANING

: VSWR alarm
: Radio Module (60W RRH)/the Filter (all others) has detected a
VSWR value exceeding the defined level. The antenna line is
mismatched or damaged.
INSTRUCTIONS : 1. Check the antenna cables, connectors, antenna and possible
antenna line devices.
2. Check the antenna line (TX-cable-antenna) impedance
matching.
FAULT NAME
MEANING

: WAF low noise amplifier faulty


: One of the two RX pre-amplifiers (one in the main branch and
the other in the diversity branch) is faulty. The LED
indicates the faulty unit.

MetroSite 50: One, some, or all of the RX pre-amplifiers (max


6) are faulty. The LED indicates the faulty unit(s).
INSTRUCTIONS : 1. Block/unblock the WAF unit. This is most likely a HW fault,
but blocking/unblocking the unit ensures that before a site
visit.
2. If that does not help, replace the alarming unit.
FAULT NAME
MEANING

: WPA power level changed


: The power level of a replaced WPA unit differs from the
original WPA unit.
INSTRUCTIONS : If the WPA is accidently changed to a different power level
type of WPA, replace the WPA unit to the correct power level
type of WPA.
FAULT NAME
MEANING

: WSM RR-Bus error


: The signal is transported from the WTR to the WSP via the WSM.
This alarm is generated when the WSM/WMC unit detects errors
in the incoming RR bus from the WTR unit.

The reason for the failure is probably the WTR or WSM/WMC


unit. The unit may have been installed incorrectly or the
backplane cabling is faulty.
INSTRUCTIONS : 1. Run the WCDMA BTS loop test.
2. Replace the units indicated in the alarm one by one and
check whether the problem is cleared.
3. Check the backplane cables and connectors (see
Troubleshooting instructions).
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically when
the fault has been corrected.

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7654 CELL OPERATION DEGRADED

32 7654 CELL OPERATION DEGRADED


Meaning
A major fault (or faults) has occurred in a unit/module (or
units/modules) that belong to the sector indicated in the alarm.
Check the reason for the fault from the supplementary text field
of the alarm.
The effect of the fault on the functioning of the network element
depends on the fault description. For more information, see base
station fault descriptions in WCDMA RAN and I-HSPA System Libraries.
Supplementary information fields
1

rack (cabinet) number

shelf number

slot

type of unit

unit number

subunit number
For more information, see instructions on Alarm Structure.
Instructions

Verify the configuration of a BTS by checking the commissioning, cabling


and correct installation of the units/modules at the BTS. Make sure the
environment does not cause the fault.
Before a unit/module is replaced at the BTS, the site should be reset to
recover from any temporary faults which might have caused the
malfunctioning of the unit/module. When an active alarm is a 'Start'
alarm, a site reset is required to cancel the alarm. If the site reset or
module block/unblock does not help, replace the faulty unit/module (see
the source of the alarm and instructions fields of the corresponding
alarms).
Below is the list of BTS fault(s) which might have caused this alarm in
BTS WN6.0_EP1 release. In case of earlier SW release and in case you need
more detailed fault descriptions refer to WCDMA RAN and I-HSPA System
Libraries. The BTS fault descriptions are also included in BTS SW release
documentation. If that does not help, contact your local Nokia Siemens
Networks representative.

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FAULT NAME
MEANING

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

: 10b8b coding error in Optical Interface device <opt link/RP3>


: The fibre cable has an interference; the data becomes faulty.

A physical connection failure between the optical interface


and the summing function (caused by bad circuit joints, for
example).
INSTRUCTIONS : 1. Reset the RF Module behind the faulty optical interface by
blocking/unblocking it.
2. If that does not clear the fault situation, replace the RF
Module that causes the alarm.
3. If the System Module is the only source causing the alarm,
or replacing the RF Module does not clear the fault situation,
replace the System Module that causes the alarm.
FAULT NAME
MEANING

: AIR major alarm


: ARIO has detected a Major level alarm. Some ARIO alarms can be
canceled without a reset but most ARIO alarms require the WOU
block/unblock to cancel.
INSTRUCTIONS : 1. Check the WOU or WRUs.
2. Use the ARIO Local Management Tool and the Advanced Indoor
Radio user documentation to diagnose the cause of the error.
FAULT NAME
MEANING

: AIR minor alarm


: ARIO has detected a Minor level alarm. Some ARIO alarms can be
canceled without a reset but most ARIO alarms require the WOU
block/unblock to cancel.
INSTRUCTIONS : Check the WOU or WRUs. Use the ARIO Local Management Tool and
the Advanced Indoor Radio user documentation to diagnose the
cause of the error.
FAULT NAME
MEANING

: Antenna Line Device failure


: The System Module or the device itself has detected an
abnormal operation or a failure in the antenna line device.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the antenna line and antenna line devices. Make sure
that the antenna line connectors are in the right torque.
2. Reset the alarming RF module by blocking/unblocking it.
3. Replace the faulty parts and/or devices along the antenna
line.
4. Replace the RF Module.
FAULT NAME
MEANING

146

: Antenna Line Operation Degraded


: An alarm message has been received from the antenna line

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device. The antenna line operation is degraded.


INSTRUCTIONS : Check the antenna line and antenna line device that causes the
alarm. Fix or replace the faulty parts/devices.
FAULT NAME
MEANING

: Antenna Line failure


: Radio Module (60W RRH) or Filter (all others) has detected
overcurrent on the antenna line. The antenna line may be
damaged (short circuit) or some antenna line device is causing
overload. All antenna line devices powered by the antenna line
are out of order.
INSTRUCTIONS : Check the antenna line and antenna line devices. Fix or
replace the faulty parts/devices.
FAULT NAME
MEANING

: Antenna line device HW failure


: A hardware failure detected by an antenna line device. Usually
this is a permanent fault (the hardware is broken).
INSTRUCTIONS : 1. Block/unblock the Radio module to give a power-off reset to
the antenna line devices.
2. If that does not help, replace the antenna line device.
FAULT NAME
MEANING

: Antenna line device configuration failure


: An antenna line or antenna line device is not properly
configured.
INSTRUCTIONS : 1. Update the proper SW to the device.
2. Check/correct the antenna line configuration.
3. If that does not help, replace the antenna line device.
FAULT NAME
MEANING

: Antenna1 connection fault


: The BIAS-T has detected that the reflected TX power from the
antenna has increased. The antenna cable between the WAF and
MHA is faulty or the antenna is faulty. The BIAS-T may be
faulty.
INSTRUCTIONS : 1. Check the bias-T and MHA commissioning.
2. Block/unblock the WAF unit (check if the alarm reappears
after 5 minutes).
3. Check the antenna line (see Troubleshooting instructions).
4. Check the PITA cable connection (RJ45).
a. Check the voltage (see connector pins in Troubleshooting
instructions).
b. Check the right connection (see User Manual).
c. Check by cross connecting RJ45 cables between other
sectors.

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FAULT NAME
MEANING

: BS SW download or activation failed


: The SW update to the BTS has failed. The error can be caused
by a unit reset during the SW update, a hardware problem in
the unit or cabinet, or a corrupted flash file system.
INSTRUCTIONS : 1. Retry the SW update.
2. If other flash memory-related alarms are active for the
alarming unit at the same time, replace the alarming unit.
FAULT NAME

: BTS Config error (Different WTR variants cannot coexist in


cell)
MEANING
: There are different WTR variants in the same cell.
INSTRUCTIONS : Replace the conflicting WTR unit with a compatible unit.
FAULT NAME
: BTS config error (WSM missing from RF subrack)
MEANING
: There is no WSM in commissioned RF subrack.
INSTRUCTIONS : Add WSM capacity to the subrack.
FAULT NAME
MEANING

: BTS config error (incorrect carrier candidates)


: Carrier candidates are commissioned for each cell (not WTR/LTX
specific).
INSTRUCTIONS : Recommission (Reconfiguration commissioning) the BTS with the
correct carrier candidate values.
FAULT NAME
MEANING

: BTS file error


: UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB: The BTS unit properties data is invalid or
missing.

FlexiBTS: The BTS module properties data or optical interface


FPGA file is invalid or missing. The FSP MCU SW file is
invalid or missing.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Download two different SW packages so that the faulty file
is removed from the BTS.
2. Download the SW again.
3. If the fault still exists after 10 minutes, replace the
alarming unit.
FlexiBTS:
1. Download two different SW packages so that the faulty file
is removed from the BTS.
2. Download the SW again.

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3. Replace the System Module.


FAULT NAME
MEANING

: BTS internal SW management problem


: A software update to a unit/module or subassembly has failed,
or a corrupted SW file has been detected in the FLASH.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
FlexiBTS:
1. Check the other active BTS faults. If the ROM disk is
corrupted, change the alarming module.
2. Reset the RF Module and/or System Module, depending on the
alarm source:
a. Reset the RF Module by blocking/unblocking it.
b. Reset the System Module.
3. Update and activate the SW to the BTS.
4. Check the SW files.
5. Replace the alarming module/unit.
UltraSite/EUBB:
1. Check the other active BTS faults. If the ROM disk is
corrupted, change the alarming unit.
2. Reset the alarming unit.
3. Update and activate the SW to the BTS.
4. Check the SW files.
5. Replace the alarming unit.
FAULT NAME
MEANING

: Baseband Bus failure


: The BTS has detected an abnormal operation or a failure in the
BTS internal baseband bus. The failure cannot be pointed to a
specific unit/module but there are several possible fault
sources.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
FlexiBTS:
1. Check the other active BTS alarms and act accordingly.
2. Check the cables between the System Module and RF
Module/Extension System Module.

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3. Reset the RF Module and/or System Module, depending on the


alarm source:
a. Reset the RF Module by blocking/unblocking it.
b. Reset the Extension System Module by
blocking/unblocking it.
c. Reset the master System Module.
4. Replace the alarming RF Module/Extension System Module.
5. If the master System Module is the source or replacing the
RF Module/Extension System Module does not clear the fault
situation, replace the alarming master System Module.
UltraSite/EUBB:
1. Check the other active BTS alarms and act accordingly.
2. Reset the alarming unit.
3. Check the cables in backplane.
4. Replace the alarming unit.
FAULT NAME
MEANING

: Cell calibration failure


: TX power calibration failure: a CPICH setup failure, CPICH
release failure, WTR power out of range failure, or general
initial calibration failure.
INSTRUCTIONS : 1. Check the commissioning (LCR cabling).
2. Block/unblock the alarming unit or the WPA connected to the
alarming WTR. If there was an internal failure, the unit needs
to be blocked/unblocked to initialize/configure it again.
3. Run the WCDMA BTS loop test with BTS Site Manager to check
the WSM cabling. (Note! The loop test cannot be run if the
cell is already blocked because of an alarm.)
4. Check the RF and WSM cabling (for example, in the case of
an incorrect cabling).
5. If the reported severity is 7653 Cell faulty, replace the
WTR, WPA, WSMs or WSP. If the reported severity is 7654 Cell
operation degraded (most probably the WPA cannot deliver
enough output power), replace the WPA.
FAULT NAME
MEANING

: Cell power parameter out of range


: The power values in the cell configuration data sent by the
RNC are out of range.
INSTRUCTIONS : Set the correct power values to the RNC.

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FAULT NAME
MEANING

: Commissioning error: <x>


: Some of the commissioning parameters are either missing or
faulty, or there is a mismatch between them.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the commissioning parameters with the BTS Site
Manager Commissioning Wizard.
2. Load the correct commissioning file to the BTS.
FAULT NAME
MEANING

: Communication failure
: Communication with the application <x> failed. It has not
replied to the message that has been sent/resent to it.

FSP: Faraday has not sent a specific mandatory indication


message in the start-up during the time limit the message is
expected to arrive.
INSTRUCTIONS : 1. Check that the unit/module is properly connected. If the
unit/module LED does not light up, the unit/module is faulty.
Check the alarming unit/module.
2. Check the fault history.
FAULT NAME
MEANING

: Configuration error: <x>


: There is a compatibility problem in the BTS HW/SW versions or
the HW/HW configuration. Another possibility is that there is
a mismatch between the BTS configuration and the RNC/I-HSPA
adapter parameters.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
1. Check the installed HW/SW version compatibility and the HW
compatibility with the current BTS configuration.
2. Check that the BTS cell parameters from the RNC/I-HSPA
adapter match the BTS HW configuration (for example frequency,
power).
3. Check the RNC/I-HSPA adapter BTS faults for the alarming
local cell (LCR).
4. Recommission the BTS to ensure that all parameters are
correctly configured.
FAULT NAME
MEANING

: Configuration file corrupted


: The RF Module SW detected conflicting or corrupted
configuration data.
INSTRUCTIONS : 1. Block/unblock the RF Module
2. If that does not help, replace the alarming RF Module.

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FAULT NAME
MEANING

: Diversity antenna line fault


: The operating voltage of the Mast Head Amplifier (MHA) is
supplied through the BIAS-T from the WAF. The WAF monitors the
consumption of the current and generates an alarm if it
deviates from normal. The cable between the MHA and WAF is
faulty, the Bias-T is faulty, the MHA is faulty, another
antenna line device between the MHA and WAF is faulty, or the
MHA does not exist.
INSTRUCTIONS : 1. Check the MHA commissioning parameters.
2. Block/unblock the related WAF.
3. Check the RF cabling and Bias-T.
4. The fault can be in the WAF, Bias-T or MHA (see
Troubleshooting instructions).
FAULT NAME
: FPGA SW update failed
MEANING
: The FPGA software update has failed.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
MEANING

: Failure in optical RP3 interface


: The BTS has detected an abnormal operation or a failure in an
optical RP3 interface between two modules. The failure cannot
be pointed to a specific module but there are several possible
fault sources.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the other active BTS alarms and act accordingly.
2. Check the cables between the System Module and RF
Module/Extension System Module. Note that dirty optical
connectors may cause the signal level to drop too low.
3. Depending on the alarm source, reset the RF Module,
Extension System Module and/or System Module by
blocking/unblocking it.
4. Replace the alarming module's Small Form Factor Pluggable
(SFP). Check also the SFP in the other end and replace it, if
needed.
5. Replace the alarming RF Module/Extension System Module.
6. If the System Module is the only alarming source or
replacing the RF Module/Extension System Module does not clear
the fault situation, replace the alarming System Module.

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FAULT NAME
MEANING

: Filter unit operation failed


: A filter has not been able to tune on an appropriate sub-band
properly (tuning failure), or another major failure has been
detected by the filter (unit faulty).
INSTRUCTIONS : Replace the filter unit.
FAULT NAME
MEANING

: Flash operation failure


: A flash memory operation failure. If this fault continuously
appears, the flash chip might be broken.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Check the other active faults. If the /rom-disk is
corrupted, change the alarming unit.
2. Block/unblock the alarming unit. There are no recovery
actions and because of that the block/unblock can be tried
once. If that does not help, replace the alarming unit.
FlexiBTS:
1. Check the other active faults. If the /rom-disk is
corrupted, change the alarming unit/module.
2. Block/unblock the alarming unit/module. There are no
recovery actions and blocking/unblocking can be tried once. If
that does not help, replace the alarming unit/module.
FAULT NAME
MEANING

: Frame Clock Missing


: The System Module clock reference differs from the RF Module
clock.
INSTRUCTIONS : 1. Check the cables between the System Module and RF Module.
2. Block/unblock the RF Module.
3. If that does not help, block/unblock the site.
4. If that does not help, replace the alarming RF Module.
FAULT NAME
: Gain adjust alarm
MEANING
: The WTR cannot adjust the TX output power.
INSTRUCTIONS : 1. Block/unblock the WTR. The unit needs to be
blocked/unblocked to get it initialised/configured again if
there was an internal failure.
2. Check the WTR RF TX cabling.
3. If that does not help, replace the alarming unit.
FAULT NAME

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MEANING

: A new unit with an incompatible SW has probably been inserted


in the BTS.
INSTRUCTIONS : Update compatible SW to the BTS (check the SW versions to see
the active SW version, and update the active SW version),
unless it is automatically updated by NetAct.
Related BTS - AXC interface: check the SW version of the BTS
and AXC, and update compatible SW to the AXC or BTS.
FAULT NAME
MEANING

: Initial calibration not started because other cell not cleared


: There is a shared WPA/WMP in the configuration (the WPA serves
two cells). The first cell needs to be calibrated and
therefore the second active cell needs to be cleared, but the
clearing fails.
INSTRUCTIONS : 1. Block/unblock the WPA/WMP unit belonging to the same LCR as
the alarming WTR. The unit needs to be blocked/unblocked to
get it initialized/configured again if there was an internal
failure.
2. Reset the site.
FAULT NAME
MEANING

: Invalid frequency channel for the BTS HW


: The requested channel in the cell setup is not acceptable for
the BTS hardware, because of an incorrect frequency band
and/or a carrier spacing and/or the number of carriers.
INSTRUCTIONS : Check the RNC cell parameters against the BTS HW
configuration. The cell frequency is out of the min/max limit
of the HW, or the number of carriers for the HW type is
exceeded, or the carrier spacing limit is exceeded. There are
different type variations of the HW that may have limitations
in the supported frequency range and bandwidth.
FAULT NAME
: Low noise amplifier failure
MEANING
: The Filter has detected a malfunction in the LNA unit.
INSTRUCTIONS : Replace the alarming Radio module.
FAULT NAME
MEANING

: MHA unit operation failure


: A fault in the Masthead Amplifier (MHA) is detected. The fault
reduces the gain performance or completely prevents the
function of the MHA.
INSTRUCTIONS : Replace the alarming module.
FAULT NAME
MEANING

: Main antenna line fault


: The operating voltage of the MHA is supplied through the
Bias-T from the WAF. The WAF monitors the consumption of the
current and generates an alarm if the consumption deviates
from normal. The cable between the MHA and WAF is faulty, the
Bias-T is faulty, the MHA is faulty, another antenna line
device between the MHA and WAF is faulty, or the MHA does not
exist.
INSTRUCTIONS : 1. Check the MHA commissioning parameters.

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2. Block/unblock the related WAF.


3. Check the RF cabling and Bias-T.
4. The fault can be in the WAF, Bias-T or MHA (see
Troubleshooting instructions).
FAULT NAME
MEANING

: Mast Head Amplifier fault


: The FlexiBTS has detected an abnormal operation or a failure
in the Masthead Amplifier (MHA).

Note that the Tower Mounted Amplifier (TMA) is a synonym for


the MHA and is used by the Antenna Interface Standards Group
(AISG).
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the cables related to the Masthead Amplifier (MHA).
2. Reset the alarming MHA module by blocking/unblocking the RF
Module which the MHA is connected to.
3. Replace the faulty device(s).
FAULT NAME
MEANING

: Mast Head Amplifier fault, <line>


: The Masthead Amplifier (MHA) does not work properly. The
received RF signal level is decreased.

If both stages of the LNA on the uplink path fail, the MHA
swithes the LNA to by-pass mode. In by-pass mode, the MHA has
no gain but some loss. If only one stage of the LNA fails, the
MHA still has about a half of its normal gain. With an
integrated MHA (WMHC), the fault may affect both main and
diversity branches or just one of them.
INSTRUCTIONS : 1. Check the antenna cables and connectors towards the MHA.
Fix or replace the broken parts.
2. Restart the MHA by blocking and unblocking the Flexi Radio
(FR) Module. NOTE! This operation affects all antenna lines
and cells related to the FR Module, not just the faulty one.
If the alarm reappears, replace the alarming module.
FAULT NAME
MEANING

: No connection to unit
: The connection to a unit that belongs to the BTS configuration
has been lost.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Check the fault history, alarming unit and subrack.
2. If SW updates have been done recently, reload the SW.

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3. If the WAF or WIC is alarming, try recommissioning the


site.
4. Check that the unit is properly connected. If the unit LED
does not light up, the unit is faulty. The fault might also be
in the WPS unit or backplane.
5. Check the power cables and connectors as well as the I2C
bus cables.
Cancel alarms: Removing and inserting the WIC, WSM or primary
WAM causes a site reset. If both WSCs are removed, inserting
the first removed WSC back into the cabinet causes a site
reset.
If the 7650 BASE STATION FAULTY alarm is issued, reset the
site. First try to reset the site with the software. If that
does not help, replace the alarming unit.
If the WSMF unit is not present (replaced by WSMB)in BTS,
alarming WSPFs are not used and should be removed from BTS.
WSPFs can be removed because without unit BTS works as
UltraSite not as EUBB.
FlexiBTS:
1. Check
LED does
alarming
2. Check

that the module is properly connected. If the module


not light up, the module is faulty. Check the
module.
the fault history.

FAULT NAME
MEANING

: No feedback signal
: The feedback signal to predistortion is too weak or missing.
The TX performance is degraded.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
: Not enough WAF resources in LCR
MEANING
: There are not enough WAF units in a cell.
INSTRUCTIONS : UltraSite, MetroSite and Triple-mode:
1. See the section No connection to unit in the
troubleshooting instructions.
2. Increase the number of WAF units in the BTS.
MetroSite 50:
Change the WAF.
FAULT NAME
MEANING

156

: Optical Interface Data/Control/Ethernet Buffer Full


: The RP3 or Ethernet buffering is not working and the buffer

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becomes full. The optical device is malfunctioning. The fault


might be generated because of synchronization problems or
incorrect initialization.
INSTRUCTIONS : Swap the alarming and working links. Then check where the
alarm is now reported. If the alarming link remains the same,
replace the System Module. If the alarming link changes,
replace the RF Module behind that link.
FAULT NAME
MEANING

: Optical interface buffer alarm


: RP3 or Ethernet buffering is not working and the buffer
becomes full. The optical device malfunctions. The fault may
be generated because of synchronization problems or incorrect
initialization.
INSTRUCTIONS : 1. Depending on the interface, reset the connected module/unit
behind the interface that causes the alarm by
blocking/unblocking it.
2. If that does not clear the fault situation, replace the
connected module/unit behind the interface that causes the
alarm.
FlexiBTS:
3. If the System Module is the only alarm source, or replacing
the RF Module/Extension System Module does not clear the fault
situation, replace the System Module that causes the alarm.
UltraSite/EUBB:
3. If WSMF is the only alarm source, or replacing the
connected module/unit does not clear the fault situation,
replace the WSMF that causes the alarm.
FAULT NAME
MEANING

: Pipe dangerously overheating


: Validated temperature of any PA sensor is greater than or
equal to the predefined value on unit property file.
INSTRUCTIONS : 1. Check the fans and ensure that the ambient temperature on
the site is acceptable.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
MEANING

: R-bus error
: UltraSite, MetroSite, MetroSite 50, Triple-mode: The bus
between the WSP and WTR does not work. The R-bus errors are
probably caused by a faulty WSM or WTR.

FlexiBTS: Error in the FSP or in the connection between the


FSP and FCM.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. If the WSM/WMC also generates an alarm from a WTR unit,
check the WTR and WSM cable.

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2. If there are no active WSM/WMC alarms, the reason for the


alarm is a faulty WSM/WMC or WSP.
3. Run a WCDMA BTS loop test to locate the faulty unit.
4. If the WSP is faulty, block/unblock it.
5. Replace the faulty unit.
FlexiBTS:
1. Check the cabling between the System Module and RF Module.
2. Check the active RF Module alarms and act accordingly.
3. Replace the faulty module (System Module).
FAULT NAME
: RET Antenna control failure
MEANING
: Antenna tilting is not possible or might function incorrectly.
INSTRUCTIONS : 1. Recalibrate the RET antenna.
2. If that does not help, replace the RET unit.
FAULT NAME
: RF BB Bus Configuration Error
MEANING
: The RF Module baseband bus is configured incorrectly.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
: RF BB Bus Connection Transmission Error
MEANING
: There is an error in the baseband or optical bus.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module
FAULT NAME
MEANING

: RF BB Bus Synchronization Error


: The baseband bus between the System Module and RF Module is
out of synchronization.
INSTRUCTIONS : 1. Check the cables between the System Module and RF Module.
2. Block/unblock the RF Module.
3. If that does not help, block/unblock the site.
4. If that does not help, replace the alarming RF Module.
FAULT NAME
: RF BB Energy too high
MEANING
: The TX feedback signal power is too high.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.

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FAULT NAME
: RF Module Gain adjusting failure
MEANING
: The TX output power adjustment failed.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
: RF Module Overheat
MEANING
: The RF Module temperature is too high.
INSTRUCTIONS : 1. Check the fans and ensure that the ambient temperature on
the site is acceptable.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
MEANING

: RF Module failure
: The FlexiBTS has detected an abnormal operation or a failure
in the internal functionality of the RF Module.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the other active BTS alarms (System Module failure,
Baseband Bus failure, Failure in optical RP3 interface and
Antenna Line Device failure) and act accordingly.
2. Reset the alarming RF Module by blocking/unblocking it.
3. Check the cables between the System Module and RF Module.
4. If that does not help, replace the faulty RF Module.
FAULT NAME
MEANING

: RF Module file not found


: The RF Module SW detected that a non-critical configuration
file is missing.
INSTRUCTIONS : 1.Block/unblock the RF Module.
2.If that does not help, replace the alarming RF Module.
FAULT NAME
: RF Power decreased
MEANING
: The highest temperature exceeds the power decrease limit.
INSTRUCTIONS : 1. Check the fans and ensure that the ambient temperature on
the site is acceptable.
2. If that does not help, block/unblock the alarming RF
Module.
3. If that does not help, replace the alarming RF Module.
FAULT NAME
MEANING

: RP3 RX data frame timing error


: The RP3 RX receiver has detected that the incoming data frame
is outside of the alignment window.
INSTRUCTIONS : 1. Reset BTS.

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2. If resetting the BTS does not help, replace the WSMF.


FAULT NAME
MEANING

: RP3 uplink/downlink buffering error


: Uplink buffering from Rbus to RP3, or vice versa downlink
buffering from RP3 to Tbus does not work. Timing parameters
DELTA/RBUS_START_TIME, and/or PI/TBUS_START_TIME are
incorrectly set.
INSTRUCTIONS : 1. Reset BTS.
2. If resetting the BTS does not help, replace the WSMF.
FAULT NAME
: RX out of order
MEANING
: The RF Module RX RF synthesizer is not locked.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
MEANING

: Rbus data clock missing


: Data traffic from Rbus to RP3 in BOFU FPGA is malfunctioning
because of errors in the Rbus synchronization clock.
INSTRUCTIONS : 1. Reset BTS.
2. If resetting the BTS does not help, replace the WSMF.
FAULT NAME
MEANING

: Rx signal level failure


: The RX signal level is less than -112dBm or the difference
between the maximum and minimum power levels of all RX
antennas in the same cell and sector is more than the limit (4
dB).
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. Check BTS Site Manager for received signal levels to find
out which RX is causing the problem.
2. If an MHA is alarming, replace the MHA unit and check if
the RX signal level failure alarm is canceled.
3. If the alarm still exists, check the antenna cables. Swap
the main and diversity RF cables between the WTR and WAF to
see if the problem is in the WTR. If RX values do not change
between the WTR inputs when swapping the cables, the fault is
in the WTR unit. Change the WTR unit.
4. If the WTR is not faulty, the WAF, antenna feeder, or
antenna is faulty on the antenna line which has the inadequate
RX level. Check and replace the faulty equipment.
FlexiBTS:
1. Check BTS Site Manager for the received signal levels to

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find out which RX is causing the problem.


2. If an MHA is alarming, replace the MHA unit and check if
the RX signal level failure alarm is canceled.
3. Check the antenna cables. The radio module, antenna feeder,
or antenna is faulty on the antenna line which has the
inadequate RX level. Check and replace the faulty equipment.
Note: The RX value in BTS Site Manager is refreshed at one
minute intervals.
FAULT NAME
: SW corrupted
MEANING
: A corrupted SW file in the FLASH is detected.
INSTRUCTIONS : Update the SW to the BTS.
FAULT NAME
MEANING

: TX output power measurement fault


: UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB: The WTR or WPA/WMP/WOU output power
measurement has failed.

FlexiBTS: The RF Module output power measurement has failed.


INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Block/unblock the alarming unit. If there was an internal
failure, the unit needs to be blocked/unblocked to get it
initialized/configured again.
2. Check the units and the RF cabling between the WPA/WMP/WOU
and WTR units.
FlexiBTS:
1. Reset the alarming RF Module with the block/unblock
function. If there was an internal failure or sticking in the
unit SW, the Module needs to be blocked/unblocked to get it
initialized/configured again.
2. Check the cables between the System Module and RF Module.
3. If that does not help, replace the faulty RF Module.
FAULT NAME
MEANING

: Telecom configuration failure


: Telecom slave configurations or registrations failure. Unit
RNW configuration failure. Telecom RNW reconfiguration
failure.
Or
UltraSite, MetroSite, MetroSite 50, Triple-mode: WSP unit to

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WAM allocation failure.


FlexiBTS:
- FSP unit to FCM allocation failure.
- Faraday unit to FSP allocation failure.
UltraSite/EUBB: Faraday unit to WSPF allocation failure.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
Block/unblock the alarming unit. If there was an internal
failure, the unit needs to be blocked/unblocked to get it
initialized/configured again.
FlexiBTS:
If there was an internal failure, in the case of an FR, the
module needs to be blocked/unblocked to get it
initialized/configured again.
FAULT NAME
MEANING

: Temperature alarm
: The internal temperature of the RF Module or System Module
exceeds the threshold value, or the ambient temperature of the
module(s) is outside the specified limits.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
1. Check the other BTS faults and act accordingly.
2. Check the ambient temperature of the BTS modules. If the
ambient temperature is too high, make sure the airflow to the
BTS modules is unobstructed, that is, the BTS modules are not
covered with anything. If the ambient temperature is too low,
it takes a while for the BTS modules to heat themselves to the
threshold value.
3. Reset the alarming module/unit by blocking/unblocking it.
4. Replace the alarming module/unit.
FAULT NAME
: Timeout, commissioned resource not ready
MEANING
: The faulty unit has not been configured or initialised.
INSTRUCTIONS : Recommission the site.
FAULT NAME
: Transmission quality deteriorated
MEANING
: The TX signal adjustment fails.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.
FAULT NAME

162

: Under- / overrunning error in RP3 serializer clock crossing

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FIFO
: Either too large clock jitter between received signal and
internal clock, or missing data input signal. The receiver is
started up again.
INSTRUCTIONS : 1. Reset BTS.
MEANING

2. If resetting the BTS does not help, replace the WSMF.


FAULT NAME
MEANING

: Unit SW download failed


: Software update to a unit/subunit or module has failed.

UltraSite, MetroSite: The fault can also be caused by


disconnected CIF bus cables.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1.
2.
3.
4.

Download the BTS SW again.


If the alarming unit is WSP then block/unblock the WSP.
If the alarming unit is WAM or WPA then reset the BTS.
If does not help, replace the alarming unit.

FlexiBTS:
1. Download the BTS SW again.
2. FCM: Reset the BTS.
3. If Step 2 does not help, replace the alarming module.
FAULT NAME
MEANING

: Unit blocked
: A unit is blocked with BTS Site Manager.

The purpose of the fault is to avoid alarms that might be


raised during the unit maintenance task.
INSTRUCTIONS : To cancel the alarm, unblock the unit/module.
FAULT NAME
: Unit initialization failure
MEANING
: A unit/module or an IP address initialization has failed.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode,
UltraSite/EUBB:
1. Block/unblock the alarming unit.
2. Check if the non-commissioned WAM is the Master WAM. If so,
this causes the fault. Check the fault history to know why the
WAM switch-over occurred.
3. If the WAM is the fault source, check the RNC IP address in
the commissioning file and modify the file if needed. If that
does not help, perform a power-off reset.
4. If step 3 does not help, replace the alarming unit.

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FlexiBTS:
1. Block/unblock the alarming module. If that does not help,
replace the alarming module.
2. If the FCM is the fault source, check the RNC IP address in
the commissioning file and modify the file if needed. If that
does not help, perform a power-off reset.
3. If Step 2 does not help, replace the alarming module.
FAULT NAME
MEANING

: Unit not supported by current BTS SW version


: An unsupported unit was found in the BTS. Typically this
happens when a new unit version is installed and there is an
older BTS SW in use that does not support the new unit
version.
INSTRUCTIONS : Replace the unit or upgrade the BTS SW.
FAULT NAME
MEANING

: Unit unidentified
: The permanent memory in the module is corrupted and the module
product code or serial number is missing, or the module
product code is unknown.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
MEANING

: Unknown HW resource
: A unit cannot be identified by its product code or by its
physical device address (object ID).
INSTRUCTIONS : Replace the alarming unit/module.
FAULT NAME
MEANING

: Unknown product code


: A module cannot be identified by its product code but is known
by its physical device address (object_ID).
INSTRUCTIONS : Replace the alarming module.
FAULT NAME
MEANING

: VSWR alarm
: Radio Module (60W RRH)/the Filter (all others) has detected a
VSWR value exceeding the defined level. The antenna line is
slightly mismatched.
INSTRUCTIONS : 1. Check the antenna cables, connectors, antenna and possible
antenna line devices.
2. Check the antenna line (TX-cable-antenna) impedance
matching.
FAULT NAME
MEANING

164

: WAF low noise amplifier faulty


: One of the two RX pre-amplifiers (one in the main branch and
the other in the diversity branch) is faulty. The LED
indicates the faulty unit.

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7654 CELL OPERATION DEGRADED

MetroSite 50: One, some, or all of the RX pre-amplifiers (max


6) are faulty. The LED indicates the faulty unit(s).
INSTRUCTIONS : 1. Block/unblock the WAF unit. This is most likely a HW fault,
but blocking/unblocking the unit ensures that before a site
visit.
2. If that does not help, replace the alarming unit.
FAULT NAME
MEANING

: WSM RR-Bus error


: The signal is transported from the WTR to the WSP via the WSM.
This alarm is generated when the WSM/WMC unit detects errors
in the incoming RR bus from the WTR unit.

The reason for the failure is probably the WTR or WSM/WMC


unit. The unit may have been installed incorrectly or the
backplane cabling is faulty.
INSTRUCTIONS : 1. Run the WCDMA BTS loop test.
2. Replace the units indicated in the alarm one by one and
check whether the problem is cleared.
3. Check the backplane cables and connectors (see
Troubleshooting instructions).
FAULT NAME
MEANING

: WSM failure
: The BTS has detected an abnormal operation or a failure in the
internal functionality of the WSMF unit.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the alarm history, alarming unit and subrack.
2. Check that the unit is properly connected. If the unit LED
does not light up, the unit is faulty.
3. Reset the BTS.
4. Replace the alarming unit.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically when
the fault has been corrected.

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33 7655 CELL NOTIFICATION


Meaning
A minor fault (or faults) has occurred in a unit/module (or
units/modules) that belong to the sector indicated in the alarm.
Check the reason for the fault from the supplementary text field
of the alarm.
The effect of the fault on the functioning of the network element
depends on the fault description. For more information, see base
station fault descriptions in WCDMA RAN and I-HSPA System Libraries.
Supplementary information fields
1

rack (cabinet) number

shelf number

slot

type of unit

unit number

subunit number
For more information, see instructions on Alarm Structure.
Instructions

Verify the configuration of a BTS by checking the commissioning, cabling


and correct installation of the units/modules at the BTS. Make sure the
environment does not cause the fault.
Before a unit/module is replaced at the BTS, the site should be reset to
recover from any temporary faults which might have caused the
malfunctioning of the unit/module. When an active alarm is a 'Start'
alarm, a site reset is required to cancel the alarm. If the site reset or
module block/unblock does not help, replace the faulty unit/module (see
the source of the alarm and instructions fields of the corresponding
alarms).
Below is the list of BTS fault(s) which may have caused this alarm in
BTS WN6.0_EP1 release. In case of earlier SW release and in case you need
more detailed fault descriptions refer to WCDMA RAN and I-HSPA System
Libraries. The BTS fault descriptions are also included in BTS SW release
documentation. If that does not help, contact your local Nokia Siemens
Networks representative.

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FAULT NAME
MEANING

: Antenna Line Device Operation Failure


: The device is not working properly, the configuration is not
valid, or a given parameter is incorrect.
INSTRUCTIONS : 1. Check the functionality of the antenna line device.
2. Check the compatibility between the antenna line device and
the BTS.
3. Check that the given parameters are in the valid range.
FAULT NAME
MEANING

: Antenna Line Device failure


: The System Module or the device itself has detected an
abnormal operation or a failure in the antenna line device.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the antenna line and antenna line devices. Make sure
that the antenna line connectors are in the right torque.
2. Reset the alarming RF module by blocking/unblocking it.
3. Replace the faulty parts and/or devices along the antenna
line.
4. Replace the RF Module.
FAULT NAME
MEANING

: Antenna line device SW download failure


: SW download to an antenna line device failed due to incorrect
checksum or file format.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault disappears.
1. Check the SW package.
2. Download SW to the antenna line device again.
FAULT NAME
MEANING

: Baseband Bus failure


: The BTS has detected an abnormal operation or a failure in the
BTS internal baseband bus. The failure cannot be pointed to a
specific unit/module but there are several possible fault
sources.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
FlexiBTS:
1. Check the other active BTS alarms and act accordingly.
2. Check the cables between the System Module and RF
Module/Extension System Module.

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3. Reset the RF Module and/or System Module, depending on the


alarm source:
a. Reset the RF Module by blocking/unblocking it.
b. Reset the Extension System Module by
blocking/unblocking it.
c. Reset the master System Module.
4. Replace the alarming RF Module/Extension System Module.
5. If the master System Module is the source or replacing the
RF Module/Extension System Module does not clear the fault
situation, replace the alarming master System Module.
UltraSite/EUBB:
1. Check the other active BTS alarms and act accordingly.
2. Reset the alarming unit.
3. Check the cables in backplane.
4. Replace the alarming unit.
FAULT NAME
MEANING

: Configuration error: <x>


: There is a compatibility problem in the BTS HW/SW versions or
the HW/HW configuration. Another possibility is that there is
a mismatch between the BTS configuration and the RNC/I-HSPA
adapter parameters.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
BTS fault indication disappears.
1. Check the installed HW/SW version compatibility and the HW
compatibility with the current BTS configuration.
2. Check that the BTS cell parameters from the RNC/I-HSPA
adapter match the BTS HW configuration (for example frequency,
power).
3. Check the RNC/I-HSPA adapter BTS faults for the alarming
local cell (LCR).
4. Recommission the BTS to ensure that all parameters are
correctly configured.
FAULT NAME
: External Filter missing from LCR
MEANING
: An external filter is missing from the antenna line.
INSTRUCTIONS : Install an external filter to the antenna line.
FAULT NAME
: File corrupted in SW download
MEANING
: The SW being downloaded is corrupted or incorrectly formed.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:

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1. Retry the SW update.


2. Fetch the BTS log files and check the download status from
the BTS SWDLreport.
FlexiBTS:
1. Retry the SW update.
2. Save the snapshot and check the download status from the
BTS SWDLreport in the snapshot file.
FAULT NAME
MEANING

: Incompatible SW version detected


: A new unit with an incompatible SW has probably been inserted
in the BTS.
INSTRUCTIONS : Update compatible SW to the BTS (check the SW versions to see
the active SW version, and update the active SW version),
unless it is automatically updated by NetAct.
Related BTS - AXC interface: check the SW version of the BTS
and AXC, and update compatible SW to the AXC or BTS.
FAULT NAME
MEANING

: LCRs using same carrier frequencies mismatch in LCGs


: Two cells with the same carrier belong to different local cell
groups (LCGs). When baseband pooling is used, BTS baseband
resources are divided between the different LCGs. Softer
handover requires that cells with the same frequency in
different sectors need to be assigned to the same LCG.

This alarm is reported to BTS Site Manager only.


INSTRUCTIONS : Check the RNC parameters for the BTS cells and change them, if
needed.
BTS reset is needed to take changed frequencies into use and
to clear the fault.
FAULT NAME
MEANING

: RF Module temperature value missing


: The RF Module cannot report the temperature value or the
sensor is faulty.
INSTRUCTIONS : 1. Block/unblock the RF Module.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
: RF Test loop faulty
MEANING
: The RF Module cannot run the test loop.
INSTRUCTIONS : 1. Block/unblock the RF Module and make the test loop again.
2. If that does not help, replace the alarming RF Module.
FAULT NAME
MEANING

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: RF module optical interface confguration failure


: The release 2 RF Module is connected to the system module

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using optical interface 2 that is not according to the user


quidance. It is advised to use the optical interface 1.
INSTRUCTIONS : Reconnect the alarming release 2 RF Module to the optical
interface 1.
FAULT NAME
MEANING

: Radio resources switched off


: The radio resources are switched off to prevent possible Radio
Module HW failure because of antenna line impedance mismatch.
With another than FXCA, FXDA, FXEA, FXSA Radio Modules,
switching off means that the I/Q data fed to the Radio Module
has zero power because of deactivation of the cell handled by
the Radio Module. With FXCA, FXDA, FXEA, FXSA Radio Modules,
switching off means that the Power Amplifier within the Radio
Module is switched off autonomously by the Radio Module.
INSTRUCTIONS : 1. Check the antenna lines: antennas, antenna cables,
connector torques and antenna line devices.
2. Check the antenna line (TX-cable-antenna) impedance
matching.
FAULT NAME
MEANING

: Rbus synchronization error


: Data traffic into Rbus uplink buffers is malfunctioning
because of errors in the Rbus synchronization clock. Either
Rbus synchronization pattern not found or parity errors found
in pattern.
INSTRUCTIONS : 1. Reset BTS.
2. If resetting the BTS does not help, replace the WSMF.
FAULT NAME
MEANING

: TX failure in MIMO
: Due to TX path failure MIMO (Multiple Input Multiple Output)
functionality is not operational in the cell related to the
faulty TX.
INSTRUCTIONS : The cell, which is related to the faulty TX, can be switched
to the single TX mode by manual change of the value of the
attribute dlMimoMode of the LCEL object, which corresponds to
the cell related to the faulty TX, to "SingleTX" (0) and
manual triggering the BTS restart.
Than the cell will operate in the single mode unless all the
TXes related to the cell are faulty.
Check the other active BTS faults and act accordingly.
FAULT NAME
MEANING

: Telecom cell enabling or disabling failed


: The cell enabling (the setup of CPICH and BCH) failed, or the
cell disabling (the release of common channels) failed.

The reason could be a hardware or a bus problem, or a lack of


DSP or ATM resources.
INSTRUCTIONS : UltraSite, MetroSite, MetroSite 50, Triple-mode:
1. Check the other active alarms if the WSP capacity has been

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decreased.
2. Check if there are enough WSP units.
FlexiBTS:
1. Check the other active alarms.
2. Check the number of FSP units.
UltraSite/EUBB:
1. Check the other active alarms if the WSPF capacity has been
decreased.
2. Check if there are enough WSPF units.
FAULT NAME
MEANING

: WSM failure
: The BTS has detected an abnormal operation or a failure in the
internal functionality of the WSMF unit.
INSTRUCTIONS : Note: Perform the steps below in the listed order until the
alarm disappears.
1. Check the alarm history, alarming unit and subrack.
2. Check that the unit is properly connected. If the unit LED
does not light up, the unit is faulty.
3. Reset the BTS.
4. Replace the alarming unit.
FAULT NAME
MEANING

: WSMA RR-Bus error


: The WSMA/WMC unit has detected errors in the incoming RR bus
from the WTR unit.
The WTR or WSMA/WMC unit may have been installed incorrectly
or the backplane cabling is faulty.

This alarm is generated only once and reported to BTS Manager


only.
INSTRUCTIONS : 1. Check the WSM and Spider cabling.
2. Replace the WTR and WSMA/WMC units indicated in the alarm
one by one.
FAULT NAME
MEANING

: WSMA SR-Bus error


: UltraSite:
The WSM unit has detected errors in the incoming SR bus from
the adjacent WSM unit. The reason for the failure is the cable
between the WSM front panels or the WSM units indicated in the

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alarm.
Triple-mode:
The WSM has detected errors in the incoming SR bus from the
WTR unit. The reason for the failure is the WSM or WTR unit,
or the cable between the WSM front panel and the backplane.
This alarm is generated only once and is reported to the BTS
Site Manager only.
INSTRUCTIONS : 1. Check the WSM cabling.
2. Remove/reinsert the alarming unit.
3. Check the other WSM units.
4. Replace the WSM units (and if that does not help, also the
WTR units) indicated in the alarm one by one and check whether
the alarm is cleared.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically when
the fault has been corrected.

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7660 BASE STATION LICENCE EXPIRED

34 7660 BASE STATION LICENCE EXPIRED


Meaning
A licence fault (or faults) has occurred in the base station.
Check the reason for the fault from the supplementary text field
of the alarm.
The effect of the fault on the functioning of the network element
depends on the fault description. For more information, see base
station fault descriptions in WCDMA RAN and I-HSPA System Libraries.
Supplementary information fields
1

rack (cabinet) number

shelf number

slot

type of unit

unit number

subunit number

feature code

For more information, see instructions on Alarm Structure.


Instructions
See the BTS faults documents in WCDMA RAN and I-HSPA System Libraries for
details about BTS licence management.
FAULT NAME
MEANING

: Licence expiration <featureCode>, <licenceName>


: The licence for the given feature is expiring:
- in one month, if the fault severity is warning
- in one week, if the fault severity is minor
- now, if the fault severity is major.
INSTRUCTIONS : Activate the required license.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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35 7661 BASE STATION LICENCE NOTIFICATION


Meaning
A licence fault (or faults) has occurred in the base station.
Check the reason for the fault from the supplementary text field
of the alarm.
The effect of the fault on the functioning of the network element
depends on the fault description. For more information, see base
station fault descriptions in WCDMA RAN and I-HSPA System Libraries.
Supplementary information fields
1

rack (cabinet) number

shelf number

slot

type of unit

unit number

subunit number

feature code

For more information, see instructions on Alarm Structure.


Instructions
See the BTS faults documents in WCDMA RAN and I-HSPA System Libraries for
details about BTS licence management.

FAULT NAME
MEANING

: Failure in license activation


: Generation of target Id failed and because of that correct
validation of license files in BTS is not possible. BTSOM is
restarted and in consequence during startup all license files
are deleted from BTS.
All optional features are either disabled or their capacity is
reduced to the basic (not licensed) level.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
alarm disappears.
1. Reset the NetAct Licence Manager.
2. Reset the BTS.

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3. Check the BTS license situation: the correct licenses have


been purchased and installed.
FAULT NAME
MEANING

: HW capacity too low for feature <licenseCode>, <licenseName>


: The HW capacity is too low to support all licenses of an
optional feature.
INSTRUCTIONS : Delete the licenses or insert new hardware.
FAULT NAME
MEANING

: License missing <licenseCode>, <licenseName>


: The BTS detected a resource needing a license but no license
exists or is free.
INSTRUCTIONS : An appropriate license should be activated or the license
amount should be increased.
FAULT NAME
MEANING

: TargetId verification failure


: NetAct Licence Manager did not respond to the verification
request. TargetId verification was not possible.
INSTRUCTIONS : Note! Perform the steps below in the listed order until the
fault disappears.
1. Reset the NetAct Licence Manager.
2. Reset the BTS.
3. Check the BTS license situation: the correct licenses have
been purchased
and installed.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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36 7665 BASE STATION TRANSMISSION


ALARM
Meaning
A transmission fault (or faults) has occurred in the BTS. This alarm is
an encapsulation alarm that is used to transfer the Flexi Transport
Submodule (FTM) alarm data over the BTS O&M connection through RNC and
OMS to NetAct. Encapsulation is used because the RNC alarm system cannot
support the FTM alarms directly due to differences in the alarm structure.
In NetAct and OMS this alarm is shown in opened format. This means that
the alarm number, alarm text and supplementary information are shown in
original FTM format and the alarm printout is thus different in NetAct
compared to alarm listings in RNC MML interface that shows these FTM
alarms as instances of alarm number 7665.
Check the reason for the fault from the supplementary information fields
and supplementary text field of the alarm. The actual documentation for
the encapsulated alarm can be found in the BTS faults documents in
WCDMA RAN and I-HSPA System Libraries.
The effect of the fault on the functioning of the network element depends
on the fault description. For more information, see base station fault
descriptions in WCDMA RAN and I-HSPA System Libraries.
Supplementary information fields
1

probable cause reported by FTM

the managed object reported by FTM

alarm number reported by the FTM. The FTM has


reserved alarm numbers from space 61000 - 61999
Instructions

This alarm is an encapsulation alarm for original FTM alarm.


Follow up the instructions given in the BTS faults documents in WCDMA RAN
and I-HSPA System Libraries for the alarm number shown in supplementary
information field 3.

FAULT NAME
MEANING

176

: AIS (Administrative Unit) on unit $U, interface $IF


: Alarm indication signal on the Administrative Unit. The SDH
interface receives an AU-AIS (Administrative Unit - Alarm
Indication Signal). This signal is generated by an
intermediate SDH device in the forward direction because it
detects a problem in its receive signal. All other
transmission alarms related to this signal are suppressed.

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7665 BASE STATION TRANSMISSION ALARM

Probable cause: There is a transmission problem somewhere in


the intermediate network and AIS is sent instead of user
traffic.
INSTRUCTIONS : Check the intermediate transmission network for alarms
indicating the root cause and follow the instructions for
handling these alarms.
FAULT NAME
MEANING

: AIS (Multiplexer Section) on unit $U, interface $IF


: Alarm indication signal on the Multiplexer Section. The SDH
interface receives an MS-AIS (Multiplexer Section - Alarm
Indication Signal). This signal is generated by an
intermediate SDH device in the forward direction because it
detects a problem in its receive signal.
All other transmission alarms related to this signal are
suppressed.

Probable cause: there is a transmission problem somewhere in


the intermediate network and AIS is sent instead of user
traffic.
INSTRUCTIONS : Check the intermediate transmission network for alarms
indicating the root cause and follow the instructions for
handling these alarms.
FAULT NAME
MEANING

: AIS on unit $U, interface $IF


: Alarm indication signal is received. This signal is generated
by an intermediate PDH device in the forward direction because
it detects a problem in its receive signal.
All other transmission alarms related to this signal are
suppressed.

Probable cause: There is a transmission problem somewhere in


the intermediate network and AIS is sent instead of user
traffic.
INSTRUCTIONS : Check the intermediate transmission network for alarms
indicating the root cause and follow the instructions for
handling these alarms.
FAULT NAME
MEANING

: BTS reset required


: A change to the BTS IP settings has been received from TRS
Manager. The user has to confirm the changes after the last
BTS IP settings have been given. The confirmation is needed so
that the BTS IP settings are taken in use through a BTS reset.
INSTRUCTIONS : Confirm the changes when all the required BTS IP settings have
been made.
FAULT NAME
MEANING

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: Certificate does not exist


: A requested certificate could not be retrieved from the
certificate repository server (RA) or certificate authority

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(CA).
INSTRUCTIONS : Provide the certificate.
FAULT NAME
MEANING

: Config-abort state on unit $U, IMA Group $IMAG


: Configuration abort state. This alarm is raised when the far
end tries to use unacceptable configuration parameters. All
other transmission alarms related to this signal are
suppressed.

Probable cause: The IMA group configuration is wrong (for


example, the IMA versions are incompatible).
INSTRUCTIONS : Check that the configurations at the near end and far end fit
together (for example, IMA version and frame length). Change
the configuration, if necessary.
FAULT NAME
MEANING

: DSCP $D signalled but not configured


: DSCP $D signalled but not configured. $D specifies the first
mismatch DSCP value.

The combination of RNC and NodeB is misconfigured with regard


to quality of the service configurations.
INSTRUCTIONS : 1. Check the configured DSCP value ranges in the RNC.
2. Check the configured DSCP value ranges in the BTS.
3. Ensure that both match each other.
FAULT NAME
MEANING

: EBER on unit $U, interface $IF


: Excessive bit error rate. The measured bit error rate exceeds
the threshold value of BER-3 (10E-3).

Probable causes:
- the signal level is too low (optical connectors or cables
are dirty, electrical connectors or cables are corroded)
- the specified maximum length of the cable is exceeded
- the connector is not properly connected to the unit
- the receiver or the far end transmitter has failed
INSTRUCTIONS : 1. Clean the cables and connectors.
2. Check that the connectors are properly connected to the
unit.
3. Check that the cable connected to the interface in question
is not damaged and is within the specifications.
4. Follow the signal in the network and check whether any
other alarms concerning the fault are on (such as Laser End of
Life). If this is the case, follow the instructions for
handling those alarms.
FAULT NAME

178

: Far end config-abort state on unit $U, IMA Group $IMAG

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(7000-7900)

MEANING

7665 BASE STATION TRANSMISSION ALARM

: Far end configuration abort state. This alarm is raised when


the far end reports unacceptable configuration parameters. All
other transmission alarms related to this signal are
suppressed.

Probable cause: The IMA group configuration is wrong (for


example, the IMA versions are incompatible).
INSTRUCTIONS : Check that the configurations at the near end and far end fit
together (for example, IMA version and frame length). Change
the configuration if necessary.
FAULT NAME
MEANING

: Far end group start-up on unit $U, IMA Group $IMAG


: Far end group start-up. This alarm is raised when the far end
indicates that it is in the start-up phase. The alarm is
typically active only temporarily.

Probable cause: The IMA group at the far end is not yet up and
running.
INSTRUCTIONS : If the alarm is on only temporarily, no action is needed.
If the alarm stays active, check whether any other alarms
related to this fault are on (such as problems on individual
IMA links). If this is the case, follow the instructions for
handling these alarms.
FAULT NAME
MEANING

: Far end insufficient links on unit $U, IMA Group $IMAG


: Far end insufficient links. The far-end IMA group reports that
there are less IMA links in the far-end IMA group than
required by the parameter Minimum number of IMA links.

Probable causes:
- IMA links within the IMA group are out of order
- there are not enough IMA links configured for the IMA group
- the value for the parameter Minimum number of links is set
to be too high
INSTRUCTIONS : 1. Check the individual IMA links in the IMA group for
problems. If needed, correct them.
2. Configure additional IMA links to the IMA group.
3. If feasible, reduce the minimum number of IMA links in the
IMA group.
4. Check that the configurations at the near end and far end
fit together. Change the configurations if necessary.
FAULT NAME
MEANING

: Far-end receive link unusable on unit $U, interface $IF


: Far-end receive link unusable. The IMA link is not yet in an
IMA group. The alarm is typically raised only temporarily
during IMA configuration and disappears when the configuration
has been completed. There are usually other IMA-related alarms

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active at the same time.


Probable cause: IMA configuration is incomplete at the far-end
interface.
INSTRUCTIONS : Ensure that the far-end IMA link is configured to be part of
an IMA group.
FAULT NAME
MEANING

: Far-end transmit link unusable on unit $U, interface $IF


: Far-end transmit link unusable. The IMA link is not yet in an
IMA group. The alarm is typically raised only temporarily
during IMA configuration and disappears when the configuration
has been completed. There are usually other IMA-related alarms
active at the same time.

Probable cause: IMA configuration is incomplete.


INSTRUCTIONS : Ensure that the IMA link is configured to be part of an IMA
group.
FAULT NAME
MEANING

: Five failed logins to FTM due to wrong user name or password


: Five consecutive failed login attempts to the FTM have been
performed.
INSTRUCTIONS : Check your username and password.
FAULT NAME
MEANING

: Group timing mismatch on unit $U, IMA Group $IMAG


: Group timing mismatch. The far-end transmit clock mode is
different from the near-end transmit clock mode. The traffic
of the IMA group does not function properly.
The IMA group might not be capable of carrying traffic on the
IMA group referenced in the alarm text.

Probable cause: Too large differential delay between the IMA


links.
INSTRUCTIONS : The IMA group reconfigures automatically. If the alarm remains
active, do as follows:
1. Check the delay of the links. Special measurement equipment
might be needed for this. Take appropriate actions to reduce
the delay.
2. If the IMA link is used over a leased line, the problem
might be located in the leased line network. In this case, the
operator should be contacted.
FAULT NAME
MEANING

180

: IMA link out of delay synchronization on unit $U, interface


$IF
: Link out of delay synchronisation. A LODS defect is reported
when the link differential delay between the link and the
other links in the group is higher than the tolerable link
differential delay.

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7665 BASE STATION TRANSMISSION ALARM

Probable causes:
- the configuration of the IMA group is incomplete or faulty
- there is disturbance on the line
- the differential delay of the IMA links belonging to one IMA
group is too high
INSTRUCTIONS : Do as follows for the interface referenced in the alarm text:
1. Verify that the IMA configuration of the near end and far
end is correct.
2. Check the physical line for errors.
3. Check the delay of the IMA link in question. If necessary,
select another suitable link.
FAULT NAME
MEANING

: IMA remote failure indication on unit $U, interface $IF


: Remote failure indication. An IMA-related remote defect has
been detected. A Loss of IMA link (LIF) or Link out of delay
synchronisation (LODS) alarm is active at the far end of the
IMA link.

Probable causes:
- disturbance on the line
- physical link defect
- loss of IMA frame
- loss of delay synchronisation
INSTRUCTIONS : Follow the instructions for handling the alarms raised at the
far end of the IMA link.
FAULT NAME
MEANING

: Insufficient links on unit $U, IMA Group $IMAG


: Insufficient links. There are less operable IMA links in the
IMA group than the minimum number of IMA links required. The
IMA group referenced in the alarm text may not be able to
carry all required traffic.

Probable causes:
- IMA links within the IMA group are out of order
- there are not enough IMA links configured for the IMA group
at the far end
- the value for the parameter Minimum number of links is set
to be too high
INSTRUCTIONS : 1. Check the individual IMA links in the IMA group for
problems. Correct them if necessary.
2. Configure additional IMA links to the IMA group.
3. If feasible, reduce the minimum number of IMA links in the
IMA group.
4. Check that the configurations at near end and far end fit
together. Change the configurations if necessary.

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FAULT NAME
: Interface under test on unit $U, interface $IF for $T minutes
MEANING
: A loopback has been configured by a management application.
INSTRUCTIONS : Switch the loopback off or wait for the timeout to expire.
This opens the loop which cancels the alarm.
FAULT NAME
MEANING

: LOCD on unit $U, interface $IF


: Loss of ATM cell delineation. The network interface receives
frames whose ATM cells cannot be recognised. It is not
possible to carry traffic on the interface referenced in the
alarm text.

Probable causes:
- the far-end frames do not have ATM cell mapping
- the far end does not insert idle cells
- there are disturbances in the traffic of the physical
transmission link in question
INSTRUCTIONS : 1. Ensure that the far end is using ATM cell mapping.
2. Check whether any other alarms concerning the fault are on.
If this is the case, follow the instructions on handling those
alarms.
3. If the alarm is on only temporarily, no action is needed.
FAULT NAME
MEANING

: LOF on unit $U, interface $IF


: Loss of frame. It is not possible to carry traffic on the
interface referenced in the alarm text. All other transmission
alarms related to this signal are suppressed.
Probable causes for STM-1/STS-3c interfaces:
- the SDH/SONET interface receives frames that have an
incorrect frame pattern (A1 and A2 bytes)
- the configuration of the framing (STM-1 or STS-3c) on the
far-end interface does not match the configuration on the
interface referenced in the alarm text
- too low an input level
Probable cause for E1 interfaces: The interface at the far end
is not configured to be a framed E1 interface.

Probable cause for JT1 interfaces: The interface at the far


end is not configured to be a JT1 interface.
INSTRUCTIONS : E1 interfaces: Check that the interface type of the far-end
interface is also configured to be a framed E1 interface. If
this is not the case, reconfigure the interfaces so that they
match each other.
JT1 interfaces: Check that the interface type of the far-end
interface is also configured to be a JT1 interface. If this is
not the case, reconfigure the interfaces so that they match

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7665 BASE STATION TRANSMISSION ALARM

each other.
FAULT NAME
MEANING

: LOMF on slot $U, interface $IF


: Loss of multiframe. The interface referenced in the alarm text
has lost the multiframe alignment.

Probable cause: the interface type has not been configured to


meet the framing of the interface at the far end. For E1
interfaces, the configuration of the far-end node should be E1
Multiframe.
INSTRUCTIONS : Check that the configured interface type matches the
configured interface type of the far end. If this is the case,
the problem is somewhere in the transmission network.
FAULT NAME
MEANING

: LOP (Administrative Unit) on unit $U, interface $IF


: Loss of Pointer for the Administrative Unit. This alarm occurs
when the SDH interface receives frames that have an incorrect
Administrative Unit (AU) pointer. All other transmission
alarms related to this administrative unit are suppressed.

Probable cause: there are disturbances in the traffic on the


link in question.
INSTRUCTIONS : Check the intermediate VC-12 transmission network for alarms
indicating the root cause and follow the instructions for
handling these alarms.
FAULT NAME
MEANING

: LOS on unit $U, ethernet interface $IF


: No signal is received on the interface referenced in the alarm
text. All other transmission alarms related to this signal are
suppressed.
Probable causes for PDH interfaces:
- a cable is cut or there is no cable connected to the
interface
- the electrical signal is excessively attenuated
- the port at the connected far-end node is switched off
- transmit and receive cables are mixed up

Probable causes for Ethernet interfaces:


- a cable is cut or there is no cable connected to the
interface
- the electrical signal is excessively attenuated
- the port at the connected far end node is switched off
INSTRUCTIONS : 1. Check that the cables are connected to the correct
connectors.
2. Check that the interface at the far-end interface is
switched on.
3. Check whether there are active alarms at the far end. If
there are, follow the instructions for handling those alarms.

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4. To verify that the hardware of the interface unit works


correctly, connect a loop cable and check whether the alarm
disappears.
FAULT NAME
MEANING

: License missing for feature $feature on interface $if


: The feature referenced in the alarm text has been configured
without installing a valid licence.
Probable cause: A valid licence that would allow the operation
of the feature is not available in the WBTS.

This BTS fault can be displayed in the followings variants:


License Missing for Additional 2 E1, T1, JT1 interface
License Missing for IMA
License Missing for UBR+
License Missing for ATM over Ethernet
License Missing for Timing Over Packet
INSTRUCTIONS : Download a valid licence to the WBTS.
FAULT NAME
MEANING

: Loss of IMA frame on unit $U, interface $IF


: Loss of an IMA frame. The loss of an IMA frame was detected in
one link of the IMA group. The far-end IMA link is not part of
an IMA group.
All other transmission alarms related to this IMA link are
suppressed.

Probable causes:
- the configuration of the IMA group is incomplete or faulty
- there is disturbance on the line
INSTRUCTIONS : Do as follows for the interface referenced in the alarm text:
1. Verify that the IMA configuration of the near end and far
end is correct.
2. Check the physical line for errors.
FAULT NAME

: No inserted or non-compliant SFP module on unit $U, interface


$I
MEANING
: The SFP module detected in the interface connectors does not
comply with the security requirements.
INSTRUCTIONS : Insert a valid SFP module.
FAULT NAME
MEANING

184

: PLM (High Order Path) on unit $U, interface $IF


: Path Payload Label Mismatch on the High Order Path. The SDH
interface receives frames on the VC-3/VC-4 that have a Path
Payload Label that does not correspond to the "ATM"
(Asynchronous Transfer Mode) signal. The path is not intended
for ATM traffic transport.

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(7000-7900)

7665 BASE STATION TRANSMISSION ALARM

Probable cause: The Signal Type Identifier on the far end


interface has not been configured to be "ATM".
INSTRUCTIONS : Ensure that the path payload label for the VC-3/VC-4 at the
far end is configured to be "ATM".
FAULT NAME
MEANING

: Pseudowire $PW down in egress direction on unit $U


: A Pseudowire has been detected to be down in the egress
direction by using the BFD function. The alarm is raised when
the BFD message from the far end contains the diagnostic code
'Control Detection Time Expired' and the corresponding ingress
alarm is not present.
INSTRUCTIONS : Check that the Pseudowire configuration is complete.
FAULT NAME
MEANING

: Pseudowire $PW down in ingress direction on unit $U.


: The Pseudowire has been detected to be down in the ingress
direction by using the BFD function.
INSTRUCTIONS : Check that the Pseudowire configuration is complete.
FAULT NAME
MEANING

: RDI (High Order Path) on unit $U, interface $IF


: Remote defect indication on the High Order Path (VC-3/VC-4).
This alarm occurs when the equipment at the far end of a
bidirectional VC-3/VC-4 connection has detected an error
condition on the signal that it is receiving. The far-end
equipment signals this remote defect in the signal that it
transmits.
The RDI indicates a serious fault in the received signal of
the far-end equipment.

Probable cause: The far end has active alarms on its receiving
interface (such as LOS, LOF, TIM-RS, AIS-MS, AIS-AU, LOP-AU,
TIM-HP, UNEQ-HP).
INSTRUCTIONS : 1. Check the intermediate transmission network for alarms
indicating the root cause and follow the instructions for
handling these alarms.
2. To check the transmit hardware, connect a loop cable and
check that LOS alarm is not raised.
FAULT NAME
MEANING

: RDI on unit $U, interface $IF


: Remote defect indication. It is sent by the intermediate or
the far end equipment, because it detects a serious fault in
the received signal.

Probable cause: The far end has a LOS, LOF or AIS alarm on its
receiving interface.
INSTRUCTIONS : 1. Check the intermediate transmission network for alarms
indicating the root cause and follow the instructions for
handling these alarms.
2. To check the transmit hardware, connect a loop cable and

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check that no alarms appear for this interface.


FAULT NAME
MEANING

: Routing misconfiguration for application $a


: A routing misconfiguration was detected. A packet was sent
over a network interface for which it was not intended, as
configured in the VLAN traffic path map. E.g. a
management-plane packet was sent over a network interface that
is intended for control-plane traffic.
Since the interface is actually selected based on the static
routing table entries, a misconfiguration of the static
routing table is suspected.
INSTRUCTIONS : Correct the routing table or change the settings of the VLAN
traffic path
map.
FAULT NAME
MEANING

: SFP HW Failure
: A malfunctioning of the SFP transceiver was detected.
The SFP has reported a transmission fault condition and has
disabled the laser tansmitter.
INSTRUCTIONS : Replace the faulty SFP. Note that only the SFP might be
faulty, not necessarily the entire hardware unit.
FAULT NAME
MEANING

: STC connection to signalling peer not established on interface


$
: The SSCOP link controlled by this STC is down. The alarm text
specifies the slot, port, VPI and VCI number in question.

Probable causes:
- the peer (RNC) releases the connection
- the link goes down because the peer (RNC) does not respond
within the TIMER_NO_RESPONSE period.
- the link was never established
- problem on the ATM layer
- problem on the physical layer
- incomplete or faulty configuration of AAL2 in the RNC
INSTRUCTIONS : 1. Check that there are no other active alarms on the physical
or ATM layer.
2. Check that the RNC is up and running.
3. Check the AAL2 configuration. For example, make sure that
the VPs/VCs used for AAL2 signalling in the RNC and WBTS
match.
FAULT NAME
MEANING

: Synchronisation lost
: Primary and secondary timing source lost. The WBTS is running
on internal clock or in hold-over mode and no timing signal is
sent.
The first and second synchronisation sources from the
configured priority list are unavailable. On failure, the WBTS

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7665 BASE STATION TRANSMISSION ALARM

switches automatically to the next clock source in the


priority list.
Probable cause: The transmission links selected for clock
source are faulty. The reason can be alarms on the interfaces
(for example, LOS, LOF or AIS).
INSTRUCTIONS : Use the BTS Site Manager to check which interfaces have been
configured as synchronization sources.
For the PDH interfaces, do as follows:
1. Check that the cables are connected to the correct
connectors.
2. Check whether the interface at the far end is switched on.
3. Check whether there are active alarms at the far end. If
there are, follow the instructions on handling those alarms.
4. To verify that the hardware of the interface unit works
correctly, connect a loop cable and check whether the alarm
disappears.
FAULT NAME
: The FTM booted at $date due to $RCause
MEANING
: The transport part of the WBTS has been reset.
INSTRUCTIONS : N/A
FAULT NAME
MEANING

: Timing source lost on unit $U, interface $IF


: Primary or secondary timing source is lost. One of the
synchronisation sources in the configured priority list is
unavailable.
If the primary clock source has been lost, a switch to the
secondary source has occurred. If the secondary clock source
has been lost, the WBTS will switch to the internal clock in
case the primary clock source fails.

Probable cause: The transmission link selected for the clock


source is faulty. The reason can be alarms on the interface
(for example, LOS, LOF, AIS or EBER).
INSTRUCTIONS : Use BTS Site Manager to check which interfaces have been
configured as synchronization sources.
For the PDH interfaces, do as follows:
1. Check that the cables are connected to the correct
connectors.
2. Check whether the interface at the far end is switched on.
3. Check whether there are active alarms at the far end. If

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there are, follow the instructions on handling those alarms.


4. To verify that the hardware of the interface unit works
correctly, connect a loop cable and check whether the alarm
disappears.
FAULT NAME
MEANING

: UNEQ (High Order Path) on unit $U, interface $IF


: High Order Path Unequipped. The path signal label byte (C2)
and the path trace byte (J1), and BIP-8 byte (B3) in the SDH
path overhead (POH) all have the value zero. The path is
unusable for traffic transport.

Probable cause: the unequipped VC-3/VC-4 comes from a VC-level


cross-connection node and the VC-3/VC-4 is not connected
anywhere in that node.
INSTRUCTIONS : 1. Check the configuration and ensure that the
cross-connections between the nodes have been properly
configured for transporting traffic.
2. Ensure that the Path Payload Label for the VC-3/VC-4 at the
far end is configured to be "ATM".
3. Follow the signal in the network and check whether any
other alarms concerning the fault are active. If this is the
case, follow the instructions for handling those alarms.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically when
the fault has been corrected.

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7740 BEATING WCDMA BTS ALARM

37 7740 BEATING WCDMA BTS ALARM


Meaning
The same radio network alarm has changed its alarm state (start/cancel)
20 times consecutively, always during informing or cancelling delay,
and has thus been filtered by the alarm system. The same radio network
object is the object of both this alarm and the beating alarm that
caused this alarm.
Supplementary information fields
1

the alarm number of the beating BTS alarm

2-15 if the beating alarm has any additional information, it is


indicated here. Additional information is cut after 14
bytes and it is represented in hexadecimal format.
Instructions
Correct the fault that caused the original beating alarm. You can
find the number of that alarm in Supplementary information field 1.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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7750 FAILURE IN WCDMA WBTS O&M CONNECTION

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38 7750 FAILURE IN WCDMA WBTS O&M CONNECTION


Meaning
This alarm indicates that a failure has occurred in WBTS O&M
connection. The problem is related to Iub connection between RNC
and WBTS.
From RNC point of view the actual reason for the failure is either
in transmission network between network elements (Iub), in internal
communication of RNC applications or in WBTS configuration.
In Iub connection problem between RNC and WBTS this alarm is set by
OMU unit in following situations:
1) WBTS has closed the O&M connection
2) WBTS O&M connection supervision message has not arrived within
expected time
3) there is a problem in transmission network between RNC and WBTS
4) a WBTS id conflict has been detected in the network
As a consequence of this alarm, the availability of WBTS O&M
functionality may be limited.
User initiated or automatic O&M tasks (e.g. SW download, HW
configuration request and WBTS restart) cannot be performed in case
of Iub O&M connection problem. It is also not possible for the WBTS
to report its alarms to RNC.
This alarm does not indicate a failure in WBTS user plane links. The
states of the user plane links can be checked using RNC RNW Object
Browser.
Supplementary information fields
1

reason of the alarm


1 = failure in the RNC-WBTS connection
2 = WBTS id conflict

error code is received from IUB O&M connection. This field is


significant only if the value of 1st field is 1
You can check its meaning with a command of the service terminal
extension MRS (see Service Terminal Essentials, Maintenance
Manual) or from the document General Error Messages of System,
Supplementary References
Instructions

Error reason (field 1) indicates which part of the connection the


problem is located.

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7750 FAILURE IN WCDMA WBTS O&M CONNECTION

Error code (field 2) indicates what caused the problem if the error
reason (field 1) value is 1.
Error reason = 1, failure in the WBTS connection
Error code:
14005 = CONNECTION RESET BY PEER
WBTS has closed connection.
Wait until WBTS opens new connection and system cancels the
alarm. If connection does not recover in couple of minutes,
check that WBTS is configured correctly to RNC and to
Network.

Error codes:
13960 = BAD FILE DESCRIPTOR
13964 = PERMISSION DENIED
13965 = BAD ADDRESS(EFAULT)
13986 = RESOURCE TEMPORARILY UNAVAILABLE
13989 = SOCKET OPERATION ON NON-SOCKET
13991 = MESSAGE TOO LONG
14006 = NO BUFFER SPACE AVAILABLE
14008 = SOCKET IS NOT CONNECTED
14016 = NO ROUTE TO HOST
14608 = CONNECTION NOT EXIST
RNC attempted to send an O&M message towards the WBTS, but
the connection does not exist in the RNC for the WBTS in
question (code 14608) or some error occurred in TCP layer
when message sending was attempted.
Check that WBTS is configured correctly to RNC and to
Network.
If configuration is ok, wait until WBTS opens new connection
and system cancels the alarm.

Error code:
154 = TIME LIMIT EXCEEDED IN MESSAGE WAITING
WBTS supervision timer has expired. Connection is closed and
RNC is waiting new O&M connection opening from WBTS.
Wait until system cancels the alarm.

Error
14001
14011
14015

codes:
= NETWORK IS DOWN
= OPERATION TIMED OUT
= HOST IS DOWN

There are problems in transmission network to WBTS.

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(7000-7900)

Check type of network problem with following instructions:


Check that ATM-path is not locked.
MML commands ZLA for interface and ZLC for VP/VC link
termination points.
Locked ATM-path will break O&M connection or prevent new
connection opening. Unlock ATM-path to allow O&M
connection to be established.
Check success of PING between RNC and WBTS:
MML command: ZQRX
If ping does not succeed, then the problem is in lower
level of the transmission network. Check physical
connections in network.
If ping does succeed, then the problem is in application
level.
In many cases there is also more info in OMU computer
log. It can be studied with MML-command
ZDDE::"ZGSC";
Check the state of TCP connection to WBTS.
MML command: ZQRS
Active Internet connections listing should contain BS-O&M
connection in ESTABLISHED state for each WBTS.
If the connection to WBTS does not exist, the problem is
in application level with connection opening.
If the connection is in other than ESTABLISHED state, the
problem is in application level with connection handling.
In many cases there is also more info in OMU computer
log. It can be studied with MML-command
ZDDE::"ZGSC";

Error code:
14051 = POSIX ERROR 100
This error code is used in a situation where RNC has received
connection establishment from a WBTS but there is already a
connection open for the same WBTS ID but from different IP
address.
This situation may occur e.g. if the WBTS sites have been
improperly configured somewhere in the network so that two (or
more) WBTSs have the same WBTS ID. In this case the RNC discards
the new connection attempt and keeps the old connection open.
The Iub O&M traffic should be analysed to find out the cause for
this behavior.
Error code:
10149 = SWITCHOVER

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7750 FAILURE IN WCDMA WBTS O&M CONNECTION

This error code is used if OMU unit switchover has occurred in


the RNC and O&M connection to the WBTS has been closed because
of that. The WBTS O&M connections are always handled by the
OMU unit in WO-EX state so in switchover case the connections
are closed.
Wait until WBTS opens the O&M connection again and system
cancels this alarm.
Any other error code:
Contact the local Nokia Siemens Networks representative.

Error reason = 2, WBTS id conflict


More than one WBTS has been configured with the same id.
Error code:
255 = UNSUCCESSFUL
An O&M connection for a WBTS id already exists in the RNC.
This alarm was set because the same WBTS id was used in
new O&M connection establishment from a different IP address
that already existing connection was established from. This
happens if several WBTS have been configured with the same
WBTS id under the same RNC.
The supplementary text of alarm gives IP address of the
conflicting WBTS.
Use BTS Manager to connect the conflicting WBTS with its IP,
configure it with a different id. Depending on the WBTS
release, the reconfiguration may need to be done using AXC
Manager.
Cancel the alarm manually after resolving the WBTS id
conflict.
Cancelling
Do not cancel the alarm with error reason 1. The system cancels
the alarm automatically when the fault has been corrected.
The alarm with error reason 2 must be canceled manually.
Error reason = 1
Alarm will be canceled when BTS O&M connection is working again.
Error reason = 2
Alarm must be canceled manually with MML command AAN or with
Fault Management application in RNC Element Manager after

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conflicting WBTS id situation is corrected.

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7761 RNW O&M SCENARIO FAILURE

39 7761 RNW O&M SCENARIO FAILURE


Meaning
The alarm indicates a failure in some of the following scenarios:
- RNC restart
- WBTS initialization or WBTS reset
- cell initialization, activation or blocking
- forced handover
- modification of configuration data
- pid data updating (storing the process id of the telecom process
which is responsible of managing the WBTS/WCELL in question)
- WBTS capability information updating
- Connection configuration (COCO) management
- Audit handling
- Common channel supervision
- Common measurement supervision
- WBTS recovery (system initiated COCO disconnect/connect operation)
- Iu service barring
- Cell deletion
- Dedicated measurement initiation
These scenarios can be a consequence of either user operation or
operation performed by the system. User operation can be, for
example, WCEL creation with RNC Object Browser or by plan.
Operations performed by the system are in most cases related to
recovery operations, for example common channel supervision.
In general all failures causes the cell(s) to be blocked and hence
unavailable to traffic.
Failure in cell blocking can lead to erroneous cell state
information in the RNC.
Failure in WBTS capability updating or pid updating can cause
incorrect WBTS capability data to be used in the RNC and thus
problems in signalling or actual calls.
Failure in User plane configuration (AAL2 path unblocking) causes a
situation where the User plane traffic can not be transferred in
the corresponding AAL2 VCC.
Supplementary information fields
1

reason for the failure


01
02
03
04
05

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Configuration data updating has failed
Inactivation of the cell has failed
Activation of the cell has failed
Common channel deletion has failed

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7761 RNW O&M SCENARIO FAILURE

06
07
08
09
0A
0B
0E
11
12
13
14
15
16
18
19
20
21
2

196

Common channel creation has failed


BCCH information updating has failed
WBTS capability information was not received
Forced handover request was not accepted
WBTS capability information update has failed
AAL2 path unblocking has failed
Unknown NBAP interface type
Audit has failed, only 3GPP iub
Cell setup procedure has failed, only 3GPP iub
Cell deletion procedure has failed, only 3GPP iub
Common measurement initiation has failed, only 3GPP iub
RRI measurement initiation has failed, only 3GPP iub
Cell reconfiguration procedure has failed, only 3GPP iub
Common or RRI measurement termination failed, only 3GPP iub
Cell barring has failed
COCO disconnect has failed
COCO connect has failed

scenario that was being carried out when the failure occurred
00
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
81
82
83
84
8D
8E
8F
90
91
92
93
94

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Not specified
WBTS initialization, Nokia Siemens Networks iub
Cell unlocking, Nokia Siemens Networks iub
Configuration data modification, Nokia Siemens Networks iub
RNC restart, Nokia Siemens Networks iub
Local cell resource state change
Forced handover
WBTS reset initiation from RNC
WBTS capability information update
Pid update
Connection configuration management
Audit handling, 3GPP iub
CCH Supervision
WBTS recovery
Iu service barring
Cell deletion, 3GPP iub
WBTS initialization, 3GPP iub
Cell unlocking, 3GPP iub
Cell reconfiguration, 3GPP iub
RNC restart, 3GPP iub
WBTS restart, 3GPP iub
WBTS cell block, 3GPP iub
WBTS cell unblock, 3GPP iub
Resource status indication handling, 3GPP iub
Common measurement supervision
Dedicated measurement initiation
Cell activation due to power save
Cell shutdown due to power save

general error code of the system

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You can check its meaning with a command of the service terminal
extension MRS (see Service Terminal Essentials, Maintenance
Manual) or from the document General Error Messages of System,
Supplementary References
4

ATM interface identifier of network external or internal


interface. This field is significant only in case of User plane
configuration fault.
FFFF

virtual path identifier. This field is significant only in case


of User plane configuration fault.
FFFF

Not specified

Not specified

virtual channel identifier. This field is significant only in


case of User plane configuration fault.
0

Not specified
Instructions

This instruction contains five main steps. The first four steps are
specific to certain failure situations. The last step is a general
operating procedure for all other failures indicated by this alarm.
It is also a default procedure to be performed if instructions given
in previous steps do not solve the problem.
Abbreviation SIF refers to supplementary information field.
Step 1:
In case the value of SIF 2 (scenario) is 07 (WBTS reset):
- First, verify using RNC Object Browser that WBTS id is valid
in the system and COCO is connected to WBTS.
- Check also if alarm 7750 FAILURE IN WCDMA BTS O&M CONNECTION
is active for this WBTS. If it is active indicating that
there is something wrong with WBTS O&M connection (Iub), then
reset command cannot be sent from RNC to WBTS.
-> If WBTS O&M connection is OK, retry to reset WBTS with RNC
Object Browser.
-> If WBTS O&M connection between RNC and WBTS is not OK, try
to solve the situation with BTS Manager by examining the
WBTS alarms and logs.
Step 2:
In case the value of SIF 2 is 0A (Connection configuration
management), and the value of the SIF 1 is 0B (AAL2 path unblocking
has failed):
- Check the configuration of the corresponding WBTS node using
BTS Manager. It should match the configuration of the RNC.
- Check that ATM resources related to COCO are not locked.

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Locked ATM resources will prevent the connection


configuration operations.
- Use MML command ZLAI to print ATM interface information
and MML command ZLCI to print VP/VC information (if ATM
layer information is given by the user in RNC Object
Browser).
- Unlock the ATM-interface with MML command ZLAS and VP/VC
with MML command ZLCS if needed.
- If this alarm was generated due to user initiated action,
e.g. COCO creation, try to perform the operation again.
- If configuration is correct and ATM resources are unlocked,
act according to general operating instructions in step 3
below.
Step 3:
In case the SIF 2 value is 0D (WBTS recovery) and the value of
the SIF 1 is 20 (COCO disconnect has failed) or 21 (COCO connect
has failed):
- In case of COCO disconnect failure, disconnect the COCO
manually using RNC RNW Object Browser by removing the WBTS
id from the corresponding COCO object. Wait at least for 15
seconds and connect the COCO again by restoring the WBTS id
to COCO object.
- In case of COCO connect failure, try to connect the COCO
again to the WBTS using RNC RNW Object Browser. If COCO id
related to this WBTS is not known, the related COCO id can
be found from OMU computer log by searching for process
family 50B writings (ZGSC:,50B;) that contain the also the
WBTS id that this alarm is targeted to.
Step 4:
In case the SIF 2 value is 92 (Dedicated measurement initiation):
- Alarm 7778, WCDMA BTS DEDICATED MEASUREMENT FAILURE should be
active. Follow the instructions given for that alarm.
Step 5:
General operation instructions for all other failure reasons:
Wait a couple of minutes, system tries to recover from the
problem by retrying the failed operation again and the alarm
may be cancelled automatically.
In case the alarm is not cancelled due to system recovery while
waiting, try to lock and then unlock the cell with RNC Object
Browser manually. This causes the system to try to clear possible
hanging cell related resources and then recreate (init) them.
In case the alarm is still active after lock/unlock cell
operation, some of the following actions can be tried (each of
these causes the WBTS to be unavailable during the operation).
These operations clear and again init the BTS related resources:

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- Reset the WBTS with RNC Object Browser, or


- Reform the connection between WBTS and COCO by first
disconnecting the COCO and then reconnecting it (this can
be done by changing the used COCO id in the WBTS with RNC
Object Browser) or block/unblock the BTS with BTS element
manager.
If the alarm still remains active after the steps above, and no
obvious reason behind it can be found, collect at least the
following logs and contact the local Nokia Siemens Networks
representative:
- OMU computer log,
- message monitoring from OMU (families 50B, 4FA, 4EE and 4EF) and
serving ICSU (check serving ICSU from COCO data in RNC Object
Browser, monitor families 4FE, 4FB, 4FD, 4B7) during BTS reset
Also RNC reset might help the situation if it is possible to be
performed.
More information about the exact failure reason can be found by
examining the supplementary info field 3 (error code). You can check
its meaning with a command of the service terminal extension MRS
(see Service Terminal Essentials, Maintenance Manual) or from the
document General Error Messages of System, Supplementary References.
In many cases there is also more information in OMU computer log. It
can be studied with MML-command ZDDE::"ZGSC";
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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7762 RNW DATABASE OPERATION FAILURE

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40 7762 RNW DATABASE OPERATION


FAILURE
Meaning
RNW database operation has failed. This reading or writing operation
was tried to be carried out for some of the following scenarios:
- WBTS reset
- WBTS initialization
- Cell activation
- Cell blocking
- Cell unblocking
- Modification of configuration data
- Storing the pids
- Storing the WBTS capability information
- Storing cch parameters
- Cell unlocking
- Cell reconfiguration
- RNC restart
- Audit handling
- Iu service barring
- Resource status indication handling
- Common measurement supervision
Depending on the scenario, this failure has lead to a situation where
cell state could not be modified from blocked to working state or
vice versa in RNC or it was not possible to send configuration data
to WBTS. Failure in pid updating can cause troubles to other O&M
scenarios where that information is needed, and failure in WBTS
capability updating or cch parameter updating can cause inconsistent
data to be used in RNC and thus problems in signalling or in actual
calls.
Supplementary information fields
1

specifies if the error occurred during reading from or writing to


database
01
02

reason of the failure


00
01
02
03
04
05
11
12

200

Reading failure
Writing failure

Not specified
Failure at initialization
Configuration data
Inactivation of the cell has failed
Activation of the cell has failed
NBAP-link state updating failure
Failure in cell setup, 3GPP iub
Failure in cell reconfiguration, 3GPP iub

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scenario that was being carried out when the failure occured
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
81
82
83
84
8D
8E
8F
90
91

7762 RNW DATABASE OPERATION FAILURE

WBTS initialization
Cell unlocking
Configuration data modification
RNC restart
Local cell resource state change
Forced handover
WBTS reset
WBTS capability information update
Pid update
CCH data update
Link failure/link failure cancel
CCH Supervision
Audit handling, 3GPP iub
Iu service barring
WBTS initialization, 3GPP iub
Cell unlocking, 3GPP iub
Cell reconfiguration, 3GPP iub
RNC restart, 3GPP iub
WBTS restart, 3GPP iub
WBTS cell block, 3GPP iub
WBTS cell unblock, 3GPP iub
Resource status indication handling, 3GPP iub
Common measurement supervision

general error code of the system.


You can check its meaning with a command of the service terminal
extension MRS (see Service Terminal Essentials, Maintenance
Manual) or from the document General Error Messages of System,
Supplementary References
Instructions

At first check the functionality of Radio Network database with


following MML-commands:
ZDBS:RAQUEL,0;
State of database should be normal and memory (and disk) updates are
not prevented. If updates are prevented, you can resume them with
command ZDBR:RAQUEL,0:<mem or disk>;
If database state is "waiting for dumping" or "dumping", database
should return to normal state automatically after dumping is ready.
Also status of the disk updating system can be check with
MML-command ZDBD:OMU; Line "RAQUEL" specifies the state of Radio
Network database.
If database state is working (or becomes working after while), do as
follows:
Try to lock the cell and then unlock the cell with RNC

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Object Browser.
If this does not clear the alarm, WBTS reset can be tried
If database state stays abnormal for long time or the alarm appears
constantly for several WBTSs and cells, contact the local Nokia
Siemens Networks representative. Also RNC reset might help if
it is possible to make.
More information about the exact fail reason can be found by
examining the supplementary info field 4 (error code).
In many cases there also more info in OMU computer log. It can be
studied with MML-command ZDDE::"ZGSC";
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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7771 WCDMA CELL OUT OF USE

41 7771 WCDMA CELL OUT OF USE


Meaning
The alarm indicates
some reason, and it
only when a cell is
meaning that a user
alarm.

that an unlocked WCDMA cell has been blocked for


cannot transmit any traffic. This alarm is set
moved to the blocked state by the system,
initiated state change will not cause this

The alarm is set when one of the following situations occurs:


1. WCEL state is changed from
- WO -> BL(B), bl- WBTS
- WO -> BL(S), bl- system failure
- WO -> BL(I), bl- init
- WO -> BL(L), bl- C-NBAP link failure
- WO -> BL(M), bl- Common measurement failure
- WO -> BL(Ub), bl- Blocked by user locally from WBTS
It is possible that the WCEL state changes first from WO
to BL(H) (bl - shutting down) and only after that to one
of the above mentioned states. This alarm will not be set
when the WCEL state changes from WO to BL(H), but it will
be set when the BL(H) state is replaced by one of the
above mentioned blocked states.
2. WCEL is unlocked and the COCO connection operation has
been performed, but the state of the WCEL does not change
to WO.
3. COCO connection operation has been performed, the WCEL has
been unlocked, but the state of the WCEL does not change
to WO.
4. An incorrect Local Cell Resource id has been given to this
cell. Such Local Cell does not exist in the WBTS.
5. The NEType indicated by the BTS and the NBAP Communication
Mode configured in the RNC for the WBTS object do not
match
The alarm is cancelled automatically when the state of the WCEL
changes back to WO or when the cell is locked by the user.
Supplementary information fields
1

indicates the state that the WCEL was changed into and what
caused the alarm to be set. Full information about the current
cell state is available in the RNC Object Browser. The meanings
of the possible values and the corresponding GUI abbreviations
are:

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7771 WCDMA CELL OUT OF USE

0008:
0020:
0040:
0080:
0100:
0200:
0400:
2

bl
bl
bl
bl
bl
bl
bl

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

WBTS (WBTS has sent disabled state information) (B)


system failure (S)
init (also during resets) (I)
C-NBAP-link failure (L)
Common measurement failure (M)
Blocked by user locally from WBTS (Ub)
Blocked because cell does not exist in WBTS (N)

general error code of the system.


You can check its meaning from General Error Messages of System.
Instructions

First task: wait for 5 minutes. Typically there is still some


recovery operation ongoing. The alarm will be cancelled if the
recovery is successful.
If the automatic recovery does not correct the situation, follow
these steps:
1. If the blocking reason in the supplementary information field
1 (WCEL state) is 0008 (BL(B)) or 0200 (BL(Ub)), check the
WBTS alarm that is related to this WCEL, and follow the
operating instructions there.
2. If the blocking reason in the supplementary information
field 1 (WCEL state) is 0400 (BL(N)), an incorrect Local
Cell Resource id has been given to this cell. Such Local
Cell does not exist in the WBTS. The cell data must be
corrected and, after that, a WBTS reset is required in
order to remove the problem.
3. If the blocking reason in the supplementary information
field 1 (WCEL state) is 0040 (BL(I)) and the value in the
supplementary information field 2 (Error code) is 4434
(nbapcmode_netype_mismatch_ec), the NBAP Communication Mode
and the Netype do not match. Check the WBTS alarm related
to this WCEL, and follow its operating instructions.
4. In case there are no alarms targeted to the WCEL, try to
lock and then unlock the cell manually with the RNC Object
Browser. This way the system will try to clear the possible
hanging cell related resources and then recreate (init) them.
5. If the alarm is not cancelled by the lock/unlock cell
operation, you can try some of the following actions (the WBTS
will be unavailable during these operations). These operations
first clear and the recreate the BTS related resources:
- reset the WBTS with the RNC Object Browser, or
- reform the connection between the WBTS and the COCO by first
disconnecting the COCO and then reconnecting it (this can be

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7771 WCDMA CELL OUT OF USE

done by changing the used COCO id in the WBTS with the RNC
Object Browser), or
- block/unblock the BTS with the BTS element manager.
If the alarm is still active after the above operations have been
performed, and no obvious reason behind it can be found, collect
at least the following logs and contact the local Nokia Siemens
Networks representative:
- OMU computer log (service terminal command ZGSC),
- message monitoring from OMU (families 50B, 4FA, 4EE and 4EF)
and the serving ICSU (check the serving ICSU from the COCO
data in the RNC Object Browser, monitor families 4FE, 4FB,
4FD, 4B7) during the BTS reset.
Also an RNC reset might help if it is possible to make that.
More information about the exact fail reason can be found by
examining the supplementary information field 2 (error code). You can
check its meaning with a command of the service terminal extension
MRS (see Service Terminal Essentials), or from the document General
Error Messages of System.
In many cases there is also more information in the OMU computer log.
It can be studied with the MML command ZDDE::"ZGSC";
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected. The alarm is cancelled by system
if the cell in question starts to work again or it is locked by
user.

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7772 HSDPA CONFIGURATION FAILED

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42 7772 HSDPA CONFIGURATION FAILED


Meaning
This alarm indicates that there has been an error when RNC has requested
configuration or reconfiguration of HSDPA channels to BTS via Physical
Shared Channel Reconfiguration procedure.
The causes which result in this alarm are:
- a problem in transmission network between RNC and BTS
- BTS has rejected the configuration or reconfiguration of HSDPA
channels
- RNC is unable to send the HSDPA configuration to BTS because of RNC
internal problems (e.g. congestion in Iub interface)
Location and the nature of the failure can be determined from the
supplementary information fields of this alarm.
The consequence of this alarm depends on the HSDPA configuration phase.
- In case the initial configuration of HSDPA channels fails, the effect
is that HSDPA connections cannot be used in this particular cell at
all. In this case also the HSUPA connections are unavailable if HSUPA
is enabled in the cell.
- In case of reconfiguration of HSDPA channels the effect is that the
cell may not work with intended HSDPA parameters.
Supplementary information fields
1

reason of the alarm


Possible
01 =
02 =
03 =

values:
No reply from BTS
BTS rejects the configuration
RNC internal error

computer unit where this alarm is generated from

index of the alarming unit

more detailed cause in case the BTS rejects the configuration


Possible
00 =
01 =
02 =
03 =

206

values:
Error in radio network configuration
Error in transport layer
Error in NBAP protocol layer
Miscellaneous

possible values sent by the BTS, value meaning depends on the


cause that is given in 4th supplementary information field:

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00
01
06
09

=
=
=
=

7772 HSDPA CONFIGURATION FAILED

Unknown cell ID (RNW configuration)


Cell not available (RNW configuration)
Node B resources unavailable (RNW configuration)
Requested configuration not supported (RNW configuration)

03 = Message Not Compatible With Receiver State (Protocol)


03 = Not enough user plane processing resources (Misc)
04 = Unspecified (Misc)
6

more detailed cause in case the value of the 1st supplementary


information field is 3 ("RNC Internal error").
Possible values:
306 = Internal waiting timer expired in BTS Resource Manager
328 = BTS overloaded
402 = Wrong BTS ID
404 = Wrong cell ID
420 = No free DL Spreading Codes available for HSDPA
501 = Internal waiting timer expired in NBAP interface
504 = Encoding failed in NBAP interface
505 = Decoding failed in NBAP interface
506 = Parallel procedure not allowed
507 = Unit switchover
508 = State conflict
510 = Table full
529 = NBAP link down

phase of HSDPA configuration


01 = Initial HSDPA configuration
02 = Reconfiguration of HSDPA
03 = PWSM HSPA05 reconfiguration failure
Instructions

Check first the nature of the problem. The 7th supplementary information
field value indicates the phase in which the problem has occured:
01: Initial HSDPA configuration
The problem has occured during initial HSDPA setup to a cell. The
effect of this is that HSDPA cannot be used in the cell.
02: Reconfiguration of HSDPA
The problem has occured during HSDPA reconfiguration to a cell. The
effect is that the HSDPA may not work with the intended parameters.
In this case it is recommended that HSDPA is disabled and enabled
in the cell to confirm that proper parameters are taken into use.
This action requires cell locking.

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7772 HSDPA CONFIGURATION FAILED

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(7000-7900)

03: PWSM HSPA05 reconfiguration failure


The problem has occured during HSDPA reconfiguration to a cell when
Power Saving Mode For BTS (PWSM) feature has been making HSPA05
reconfiguration. HSPA05 reconfiguration has been stopped and no cell
deletion or activation by PWSM feature will be done. In this case it
is recommended to disable PWSM feature. Do cell lock/unlock to
recover cell HSDPA parameters and state. If cell is not recovered
using lock/unclock operation, a BTS restart can be attempted using
RNC RNW Object Browser or BTS Site Manager.
The first supplementary information field value indicates the main
reason for the problem.
01: No reply from WBTS
Problem may reside somewhere in transmission network to BTS. Check
if there are other active alarms for the WBTS object and follow the
instructions given for those alarms.
If there are no apparent problems shown via other alarms, check the
type of network problem with following instructions:
Precondition for Physical Shared Channel Reconfiguration
procedure is that the C-NBAP link to WBTS is working. Check the
state of C-NBAP link of this WBTS object from RNC RNW Object
Browser main dialog. If the C-NBAP link is working, the problem
may reside in the BTS. Check the BTS configuration and logs using
BTS Manager.
If the C-NBAP link is not working, check the success of PING
between RNC and BTS. Successful PING tells that the BTS is up
and running:
MML command: ZQRX
If ping does not succeed, then the problem is in lower
level of the transmission network. Check physical
connections in network.
If ping does succeed, then the problem is in application
level.
In many cases there is also more info in OMU computer
log. It can be studied with MML-command
ZDDE::"ZGSC";
02: BTS rejects the configuration
Check that the concerned BTS is in working state using RNC RNW
Object Browser. If the working state of the BTS is OK, check that the
BTS has correct HW configuration so that HSDPA can be supported
(WSPC cards) using BTS Manager.

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If the working state of the BTS and the BTS HW configuration are OK
but this fault still occurs contact the local Nokia Siemens Networks
representative.
In case the fault is related to RNW configuration (based on 4th and
5th alarm supplementary information fields of this alarm), check the
configuration of this WBTS object in RNC using RNW RNC Object
Browser, and the configuration in BTS using BTS Manager.
Check also if other alarms are active targeted to this same WBTS
object. If there are active alarms, proceed according to instructions
given for those alarms.
If the fault cannot be resolved by correcting the configuration or
other BTS alarms, contact the local Nokia Siemens Networks
representative.
03: RNC internal error
An internal error in RNC has occured during Physical Shared Channel
Configuration procedure.
If the 6th supplementary information field of this alarm has a value
306, 420, 501, 504, 505, 506, 508, 510 or 529, the situation may be
resolved by locking and unlocking the cell. This operation cancels
the alarm and triggers the Physical Shared Channel Reconfiguration
procedure again.
If the problem was only temporary, the alarm should not appear again.
If the alarm appears again after a while, check the log writings from
the concerned ICSU e.g. by using MML command
ZDDE:ICSU,<index>:"ZGDIC;";
The ICSU unit index to be used is shown in the 3rd supplementary
information field of this alarm.
To collect the necessary data for troubleshooting, initiate message
monitorings in the concerned ICSU unit mentioned in 2nd and 3rd
supplementary information fields of this alarm (families 04FE, 04FB)
and in active OMU unit. Start the Physical Shared Channel
Reconfiguration procedure by locking and unlocking the cell and wait
for the alarm to be set again. Collect the logs and monitorings and
contact the local Nokia Siemens Networks representative.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.
Locking or deleting of the cell, or next succeeded configuration of HSDPA
channels cancels the alarm.

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209

7775 INCONSISTENCY IN WCEL CONFIGURATION


PARAMETERS

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

43 7775 INCONSISTENCY IN WCEL CONFIGURATION PARAMETERS


Meaning
The alarm indicates that the Nokia Siemens Networks specific
configuration parameters in BTS might not be consistent with the
parameters in RNC. These parameters are CellRange, RACHCapacity,
SIB7factor, ShutdownWindow and ShutdownStepAmount. The situation
causing this alarm will not obstruct network operations.
The alarm is set when BTS has failed to accept the parameters
send to it during cell setup or when BTS has not responded to the
parameter sending during cell setup.
The alarm is cancelled automatically after these configuration
parameters have been successfully sent.
The alarm is cell-specific and its indication to NetAct has been
prevented by default. The RNC-specific alarm 3325, INCONSISTENCY IN
CONFIGURATION PARAMETERS, is related to this alarm
and one instance of it is activated when Nokia Siemens Networks
specific configuration parameter sending has failed to one or more
cells in a certain RNC. This RNC-specific alarm is sent to NetAct
by default.
Alarm indication preventions can be altered with MML command AFC.
Supplementary information fields
1

general error message of the system. You can check its meaning
with a command of the service terminal extension MRS or in the
General Error Messages of System
Instructions

Check the cell parameters CellRange, RACHCapacity, SIB7factor,


ShutdownWindow and ShutdownStepAmount in RNC using RNC Object Browser.
If these parameter values are the same as those in the BTS Site
Configuration File, no actions are needed in RNC. Check if other
alarms are active for the BTS or WCEL in question.
If the cell parameters in RNC are not the same as those in the BTS
Site Configuration File and these parameters need to be updated,
the following actions can be taken to the cell that has failed to
accept the parameters sent:
* Modify these parameters with RNC Object Browser.
This is recommended if the cell is working, that is, cell state
(WCEL state) is WO.
* Lock the cell and then unlock it with RNC Object Browser.

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PARAMETERS

This operation causes the parameters to be resent to the BTS.


More information about the exact fail reason can be found by examining
the supplementary info field (error code). You can check its meaning
with a command of the service terminal extension MRS (see Service
Terminal Essentials) or from the document General
Error Messages of System.
Probable error code values are:
*
94 = NO RESPONSE
BTS has not responded to parameter sending in time or
response did not include all the cells the parameters
where sent to.
* 15472 = WBTS HARDWARE OVERLOAD
BTS is temporarily too busy to handle new requests.
* 15477 = EQUIPMENT FAILURE
A HW failure has occurred.
* 15480 = NO RESOURCES IN WBTS
Node B resources are unavailable.
* 16504 = INTERNAL NBAP ERROR PREVENTING PROCEDURE COMPLETION
An internal error that prevents parameter
sending has occurred.
In these fault cases the actions mentioned above should repair the
situation. Fault cases with error code EQUIPMENT FAILURE may also
require repairing of BTS HW.
In many cases there is more information in the OMU computer log. It
can be studied with the MML-command ZDDE::"ZGSC";
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
after these parameters are sent successfully to the WBTS.

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7776 HSDPA FAILURE IN WCEL

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

44 7776 HSDPA FAILURE IN WCEL


Meaning
A major fault (or faults) occurs in the BTS. A unit (or units)
that take care of HSDPA traffic in WCEL can be faulty, or there is not
enough capacity available in the BTS WSP cards for the HSDPA service.
This alarm is set when an HSDPA-capable BTS sends a Resource Status
Indication (RSI) message via NBAP to RNC indicating that HSDPA state
is changed to "disabled". As a consequence of this alarm, HSDPA
connections cannot be used in that particular cell.
The RSI message regarding HSDPA disabling can arrive also after the
whole cell is reported as "disabled" by BTS via another RSI message.
This can happen in BTS recommissioning phase when the cell is disabled
in the BTS end as part of the BTS maintenance operations. In this case
this alarm can appear together with the alarms for the same WCEL
object:
7761 RNW O&M SCENARIO FAILURE
7771 WCDMA CELL OUT OF USE
In case the overall WCEL object state is WO (working) when this alarm
appears, check the reason for the fault from the BTS WSP-related alarms.
Supplementary information fields

Instructions
First check the WCEL operational state using RNW RNC Object Browser.
If the WCEL operational state is not WO (working), ignore this alarm and
analyze the problem with the WCEL taking into account the other active
alarms for the same WCEL or its parent WBTS object.
If the WCEL operational state is WO, check in the RNC the WSP-related
active alarms that are targeted to the related WBTS object.
The alarms to be checked are:
7650 BASE STATION FAULTY
7651 BASE STATION OPERATION DEGRADED
7652 BASE STATION NOTIFICATION
The faulty unit is mentioned in supplementary information field 3 of
these alarms. Check all WSP-related alarms because any of the
WSP-related fault can be the reason for this alarm.
If a HSDPA-dedicated WSPC unit in BTS is faulty, the BTS reserves
another WSPC when it becomes free from other traffic.
For more information on BTS alarms, see WCDMA BTS Alarm

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7776 HSDPA FAILURE IN WCEL

Descriptions (SW and release documentation).


Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault is corrected.

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213

7778 WCDMA BTS DEDICATED MEASUREMENT


FAILURE

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

45 7778 WCDMA BTS DEDICATED MEASUREMENT FAILURE


Meaning
This alarm is set when Dedicated Measurement(for transmitted code power)
Initiation fails due to following 3 cases during cell initialization.
1) BTS problem, such as no response or nack
2) NBAP-D link is down
3) NBAP-D module has problem(RNC internal)
RNC will retry Dedicated Measurement Initiation after the corresponding
NBAP-D link is re-created to be ready. If the retry succeeds, the alarm
will be cancelled.
After this alarm, cells' capacity under the BTS might be affected.
Supplementary information fields
1

general error code of the system.


You can check its meaning with a command of the service terminal
extension MRS (see Service Terminal Essentials, Maintenance
Manual) or from the document General Error Messages of System,
Supplementary References

communication control port id


Instructions

First, check if there are other alarms active for the BTS in question
and follow the instructions given for those alarms. This alarm is
cancelled if the problem is solved by correcting the other active
alarms.
If there are no obvious faults indicated by active alarms and this
alarm is not cancelled by system, follow the instructions given in the
steps below according to error code given in 1st supplementary
information field.
1. Error code
13247 no_answer_from_remote_end_ec
15479 nbap_bts_hw_res_not_avail_ec

No response from BTS


BTS hardware failure

These code indicates that response from BTS was not received for
Dedicated Measurement Indication or BTS hardware failure. The
operation can be retried by creating the corresponding NBAP-D
again using RNC RNW Object Browser (this operation causes all the
cells of the BTS being unavailable for traffic):
1) Lock all the cells under the BTS
2) Remove the WBTS id from the COCO
3) Add the WBTS id to the COCO again

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7778 WCDMA BTS DEDICATED MEASUREMENT


FAILURE

4) Unlock these cells


If creating the NBAP-D again does not help, the problem may reside
on the BTS end. It should be analyzed by connecting to
corresponding BTS using BTS Manager.
2. Error code
13288 dst_link_failure_ec
13846 no_resp_from_serv_provider_ec

NBAP-D link has been down


NBAP-D process no response

The operation in step 1 can be attempted, it may help if the


problem was only temporary.
If the operation in step 1 does not help, the communication
problem between RNC processes should be analyzed by taking
message monitoring from RNC OMU when the unlocking of the cells is
done. See the last part of this instruction for information about
collecting the needed monitorings and logs.
3. Any other error code:
Try to perform NBAP-D link creation again using instructions
given in step 1.

If this doesn't help, a BTS restart may be attempted to solve the


situation.
If the problem persists after these steps, contact the local Nokia
Siemens Networks representative. Attach OMU message monitoring
for process 3C6, all of ICSUs message monitoring for process 4FE,
OMU computer log and error log (MML-commands ZDDE::"ZGSC";
and ZDDE::"ZGLE";) and alarm history (MML-command ZAHP or using
Fault Management application in RNC EM).
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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7779 RECOVERY ACTIONS ONGOING

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(7000-7900)

46 7779 RECOVERY ACTIONS ONGOING


Meaning
The alarm indicates that RNC has started WBTS recovery actions
due to non-performing WCDMA cell. During recovery actions it can
not transmit any traffic.
The alarm is set when some of the following situations occur:
1. If common measurements are missing and common measurement
recovery actions have failed.
2. If common measurement initialization constantly fails.
3. If common channel creation constantly fails.
4. Poor handover related radio link setup ratio.
5. Poor FACH RRC connection setup/complete ratio.
6. Base Station resource manager process family (BRM) hand crash
in RNC.
7. constant radio link failure acknowledged by NodeB
during RRC connection setup.
This alarm informs operator that recovery actions are ongoing.
The recovery actions include WBTS reset, which will take
a while, and during this recovery action no other user
actions are recommended.
Alarm is cancelled automatically after the WBTS recovery actions
have been completed. After this operator may start to do user
actions again.
After this alarm has been cancelled and BTS recovery actions have
ended, it is possible that other recovery actions are started
if cells are still in some block state. Alarm 7761 or 7762 is set
if some failure occurred during WBTS initialization after the
WBTS reset.
Supplementary information fields
1

this value indicates the cause that has lead to recovery actions:
00
01
02
04
05
06
08

216

Common measurements are missing and common measurement recovery


actions have failed.
Common measurement initialization constantly fails.
Common channel creation constantly fails.
Poor handover related radio link setup ratio.
Poor FACH RRC connection setup/complete ratio.
Constant radio link failure acknowledged by NodeB.
Base Station resource manager process family (BRM) hand crash
in RNC.

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7779 RECOVERY ACTIONS ONGOING

Instructions
This alarm does not require any actions.
WBTS recovery actions are started when other recovery actions have not
recovered the cell. The reason for WBTS recovery actions is indicated
in 1st supplementary information field.
If cell is still not working after the WBTS recovery actions have ended
and no reason behind it can be found, collect at least following logs
and contact the local Nokia Siemens Networks representative:
- OMU computer log (MML-commands ZDDE::"ZGSC"; and ZDDE::"ZGLE";),
- alarm history (MML-command ZAHP or using Fault Management
application in RNC EM)
- message monitoring from OMU (families 50B, 4FA) and
serving ICSU (check serving ICSU from COCO data in RNC Object
Browser, monitor families 4FE, 4FB, 4FD, 4B7) during WBTS reset.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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217

7780 HSUPA FAILURE IN WCEL

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(7000-7900)

47 7780 HSUPA FAILURE IN WCEL


Meaning
A major fault (or faults) occurs in the BTS. A unit (or units)
taking care of HSUPA traffic in the WCEL can be faulty, or there is not
enough capacity available on the BTS WSP cards for HSUPA service.
This alarm is set when an HSUPA-capable BTS sends a Resource Status
Indication (RSI) message via NBAP to the RNC indicating that HSUPA state
is changed to "disabled". As a consequence of this alarm, HSUPA
connections cannot be used in that particular cell.
The RSI message regarding HSUPA disabling can arrive also after the
whole cell is reported as "disabled" by BTS via another RSI message.
This can happen in BTS recommissioning phase when the cell is disabled
in the BTS end as part of the BTS maintenance operations. In this case
this alarm can appear together with the alarms for the same WCEL
object:
7761 RNW O&M SCENARIO FAILURE
7771 WCDMA CELL OUT OF USE
In case the overall WCEL object state is WO (working) when this alarm
appears, check the reason for the fault from the BTS WSP-related alarms.
Supplementary information fields

Instructions
First check the WCEL operational state using RNW RNC Object Browser.
If the WCEL operational state is not WO (working), ignore this alarm and
analyze the problem with the WCEL taking into account the other active
alarms for the same WCEL or its parent WBTS object.
If the WCEL operational state is WO, check in the RNC the WSP-related
active alarms that are targeted to the related WBTS object.
The alarms to be checked are:
7650 BASE STATION FAULTY
7651 BASE STATION OPERATION DEGRADED
7652 BASE STATION NOTIFICATION
The faulty unit is mentioned in supplementary information field 3
of these alarms. Check all WSP-related alarms because any of the
WSP-related faults can be the reason for this alarm.
If a HSUPA-dedicated WSPC unit in the BTS is faulty, the BTS
reserves another WSPC when it becomes free from other traffic.
For more information on BTS alarms, see WCDMA BTS Alarm

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7780 HSUPA FAILURE IN WCEL

Descriptions (SW and release documentation).


Cancelling
Do not cancel the alarm. The system cancels the alarm
automatically when the fault is corrected.

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219

7781 NETWORK ELEMENT CONFIGURATION ERROR

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

48 7781 NETWORK ELEMENT CONFIGURATION


ERROR
Meaning
The alarm indicates that the NEType indicated by the BTS and the NBAP
Communication Mode configured in the RNC for the WBTS object do not
match. The RNC sets this alarm when such a mismatch is detected after
the BTS O&M link establishment.
The consequences of this alarm are:
- WCEL unlocking operation under this BTS is denied.
- WCEL creation under this BTS is denied.
- WCEL modification under this BTS is denied.
- the creation, modification, and connection of a related COCO are
denied.
- WBTS modification is denied.
- WBTS and its child objects can be deleted.
- WCEL can be locked.
The alarm is cancelled automatically when the WBTS is deleted.
Supplementary information fields
1

indicates the BTS model in the WCDMA. The meanings of the possible
values and the corresponding GUI abbreviations are:
00 - Not used
01 - Other
02 - UltraSite BTS
03 - FlexiBTS
04 - PicoBTS
05 - Wimax
09 - NB/RSxxx

indicates the used communication mode for NodeB via the NBAP
interface. The meanings of the possible values and the
corresponding GUI abbreviations are:
00 - UltraSite BTS, FlexiBTS, PicoBTS
01 - NB/RSxxx
Instructions

The WBTS deletion and recreation is required when correcting the


incorrect configuration. The WBTS recreation is needed because the
NBAP Communication Mode is a non-modifiable parameter that must be
given in the WBTS object creation phase.
Step 1:
Check, using the RNC RNW Object Browser, if there are WCELs under
this WBTS. If yes, lock all these WCEL objects and delete them.

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Step 2:
Delete the WBTS object.
Step 3:
Recreate the WBTS object with the correct NBAP Communication
Mode parameter value. After this, recreate the WCEL objects under
this WBTS.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the WBTS is deleted.

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221

7782 HSUPA CONFIGURATION FAILED

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(7000-7900)

49 7782 HSUPA CONFIGURATION FAILED


Meaning
This alarm indicates that there has been an error when RNC has requested
configuration or reconfiguration of HSUPA channels to BTS via Physical
Shared Channel Reconfiguration (PSCR) procedure.
The possible causes which result in this alarm are:
- a problem in transmission network between RNC and BTS
- BTS has rejected the configuration or reconfiguration of HSUPA
channels
- RNC is unable to send the HSUPA configuration to BTS because of RNC
internal problems (e.g. congestion in Iub interface)
Location and the nature of the failure can be determined from the
supplementary information fields of this alarm.
The consequence of this alarm depends on the HSUPA configuration phase
where the failure occurred.
- If the failure occurred in the initial HSUPA configuration or in
delivering the HSUPA parameters to the BTS, the HSUPA connections
cannot be used in this particular cell at all
- If the failure occurred in the reconfiguration of the HSUPA, the
effect is that the cell may not work with intended HSUPA parameters
Supplementary information fields
1

reason of the alarm


Possible
01 =
02 =
03 =

values:
No reply from BTS
BTS rejects the configuration
RNC internal error

computer unit where this alarm is generated from

index of the alarming unit

this info field is applicable if 1st supplementary information field


value is 01

more detailed cause in case the BTS rejects the configuration


Possible
00 =
01 =
02 =
03 =

222

values:
Error in radio network configuration
Error in transport layer
Error in NBAP protocol layer
Miscellaneous

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7782 HSUPA CONFIGURATION FAILED

The value in this field is applicable if 8th supplementary


information field value is 02 or 03
6

possible values sent by the BTS, value meaning depends on the


cause that is given in 4th supplementary information field:
00
01
06
09

=
=
=
=

Unknown cell ID (RNW configuration)


Cell not available (RNW configuration)
Node B resources unavailable (RNW configuration)
Requested configuration not supported (RNW configuration)

03 = Message Not Compatible With Receiver State (protocol)


03 = Not enough user plane processing resources (Misc)
04 = Unspecified (Misc)
The value in this field is applicable if 8th supplementary
information field value is 02 or 03
7

more detailed cause in case the value of the 1st supplementary


information field is 03 ("RNC Internal error").
Possible values:
306
328
402
404
420
501
504
505
506
507
508
510
529

=
=
=
=
=
=
=
=
=
=
=
=
=

Internal waiting timer expired in BTS Resource Manager


BTS overloaded
Wrong BTS ID
Wrong cell ID
No free DL Spreading Codes available for HSUPA
Internal waiting timer expired in NBAP interface
Encoding failed in NBAP interface
Decoding failed in NBAP interface
Parallel procedure not allowed
Unit switchover
State conflict
Table full
NBAP link down

The value in this field is applicable if 8th supplementary


information field value is 02 or 03
8

phase of HSUPA configuration


01
02
03
04

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=
=
=
=

Delivering HSUPA parameters to BTS


Initial HSUPA configuration
Reconfiguration of HSUPA
PWSM HSPA05 reconfiguration failure

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7782 HSUPA CONFIGURATION FAILED

Multicontroller RNC and IPA-RNC Base Station Alarms


(7000-7900)

Instructions
Step 1:
Check first the nature of the problem. The 8th supplementary
information field value indicates the phase in which the problem
has occured:
01: Delivering HSUPA parameters to BTS
02: Initial HSUPA configuration
The problem has occured during initial HSUPA setup to a cell. The
effect of this is that HSUPA cannot be used in the cell. Proceed
to the step 2 in this instruction.
03: Reconfiguration of HSUPA
The problem has occured during HSUPA reconfiguration to a cell. The
effect is that the HSUPA may not work with the intended parameters.
In this case it is recommended that HSUPA is disabled and enabled
in the cell to confirm that proper parameters are taken into use.
This action requires cell locking.
04: PWSM HSPA05 reconfiguration failure
The problem has occured during HSUPA reconfiguration to a cell when
Power Saving Mode For BTS (PWSM) feature has been making HSPA05
reconfiguration. HSPA05 reconfiguration has been stopped and no cell
deletion or activation by PWSM feature will be done. In this case it
is recommended to disable PWSM feature. Do cell lock/unlock to
recover cell HSUPA parameters and state. If cell is not recovered
using lock/unclock operation, a BTS restart can be attempted using
RNC RNW Object Browser or BTS Site Manager.
Step 2:
The first supplementary information field indicates the main reason
for the problem.
01: No reply from WBTS
Problem may reside somewhere in transmission network to BTS. Check
if there are other active alarms for the WBTS object and follow the
instructions given for those alarms.
If there are no apparent problems shown via other alarms, check the
type of network problem with following instructions:
Precondition for Physical Shared Channel Reconfiguration
procedure is that the C-NBAP link to WBTS is working. Check the
state of C-NBAP link of this WBTS object from RNC RNW Object

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Browser main dialog. If the C-NBAP link is working, the problem


may reside in the BTS. Check the BTS configuration and logs using
BTS Manager.
If the C-NBAP link is not working, check the success of PING
between RNC and BTS. Successful PING tells that the BTS is up
and running:
MML command: ZQRX
If ping does not succeed, then the problem is in lower
level of the transmission network. Check physical
connections in network.
If ping does succeed, then the problem is in application
level.
In many cases there is also more info in OMU computer
log. It can be studied with MML-command
ZDDE::"ZGSC";
02: BTS rejects the configuration
Check that the concerned BTS is in working state using RNC RNW
Object Browser. If the working state of the BTS is OK, check that the
BTS has correct HW configuration so that HSUPA can be supported
(WSPC cards) using BTS Manager.
If the working state of the BTS and the BTS HW configuration are OK
but this fault still occurs contact the local Nokia Siemens Networks
representative.
In case the fault is related to RNW configuration (based on 4th and
5th alarm supplementary information fields of this alarm), check the
configuration of this WBTS object in RNC using RNW RNC Object
Browser, and the configuration in BTS using BTS Manager.
Check also if other alarms are active targeted to this same WBTS
object. If there are active alarms, proceed according to instructions
given for those alarms.
If the fault cannot be resolved by correcting the configuration or
other BTS alarms, contact the local Nokia Siemens Networks
representative.
03: RNC internal error
An internal error in RNC has occured during Physical Shared Channel
Configuration procedure.
If the 6th supplementary information field of this alarm has a value
306, 420, 501, 504, 505, 506, 508, 510 or 529, the situation may be
resolved by locking and unlocking the cell. This operation cancels
the alarm and triggers the Physical Shared Channel Reconfiguration
procedure again.

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If the problem was only temporary, the alarm should not appear again.
If the alarm appears again after a while, check the log writings from
the concerned ICSU e.g. by using MML command
ZDDE:ICSU,<index>:"ZGDIC;";
The ICSU unit index to be used is shown in the 3rd supplementary
information field of this alarm.
To collect the necessary data for troubleshooting, initiate message
monitorings in the concerned ICSU unit mentioned in 2nd and 3rd
supplementary information fields of this alarm (families 04FE, 04FB)
and in active OMU unit. Start the Physical Shared Channel
Reconfiguration procedure by locking and unlocking the cell and wait
for the alarm to be set again. Collect the logs and monitorings and
contact the local Nokia Siemens Networks representative.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.
Locking or deleting of the cell, or next succeeded configuration of HSDPA
channels cancels the alarm.

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7783 IP BASED D-NBAP LINK FAILURE

50 7783 IP BASED D-NBAP LINK FAILURE


Meaning
One or more IP based D-NBAP links of a WCDMA BTS have been detected lost
by the RNC.
The user plane traffic handling capability of the WCDMA BTS is
degraded or the traffic capability of the whole WCDMA BTS may be
totally lost.
This alarm is set only if the fault is detected in IP based D-NBAP
link(s) of a WCDMA BTS. The alarm is not set for IP based D-NBAP links
if the C-NBAP link is also unavailable at the same time.
Supplementary information fields
1

IPv4 address of the remote end. This field is filled with zeroes
if IPv6 addressing is in use.

IPv6 address of the remote end. This field is filled with zeroes
if IPv4 addressing is in use.
Instructions

See the NBAP link operational states for the WCDMA BTS from RNC
RNW Object Browser to see which of the configured D-NBAP links are
unavailable.
In case this alarm was set right after WBTS was enabled in the system,
verify using RNC RNW Object Browser that the IPNB object configuration
in RNC is correct in relation to network setup.
Otherwise the problem is likely located either in BTS or in
transmission between BTS and RNC. See other possible active
originated alarms (7650, 7651) that may indicate the reason
failure.
Use BTS Site Manager to see the operation status in BTS end
additional troubleshooting.

IP
BTS
for the
for

Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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7784 RECOVERY ACTION FAILURE

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(7000-7900)

51 7784 RECOVERY ACTION FAILURE


Meaning
This alarm indicates that automatic WCDMA BTS recovery action performed
by RNC has failed. The recovery has been attempted because some of the
WCELs under the WBTS has been detected not to be performing properly.
The observed cause for the recovery is given in alarm supplementary
information. For more information about the recovery functionality
behind this alarm, see feature descriptions for features RAN1302 and
RAN1810 in Product Documentation.
The reason for the recovery failure is one of the following:
- amount of WBTS recovery actions (restarts) have been used up for a
specific WBTS object for the current day
- BTS restart failed due to missing BTS O&M connection
- BTS does not respond to restart request
- BTS is busy handling software upgrade and rejects the restart request
As a result of this alarm the traffic handling capacity of the WCDMA
BTS may be reduced because some WCELs are not performing properly.
Recovery action will be resumed by RNC again after the fault preventing
the recovery action has been corrected and if the problem affecting the
WCEL performance still remains.
Supplementary information fields
1

this value indicates the type of failure that prevented the


recovery action. Possible values are:
00
01
02
03
04
05
06
07

this value indicates the cause that has lead to recovery actions:
00
01
02
04
05
06

228

Amount of BTS restarts as recovery action have been used up


BTS restart failed due to missing BTS O&M connection
BTS restart failed due to no response from BTS
BTS restart rejected by BTS due to ongoing BTS SW upgrade
BTS restart failed because of invalid BTS O&M message
BTS restart failed due to non-supported field value in
BTS O&M message
BTS restart failed due to unknown object type in BTS O&M
message
BTS restart failed due to RNC internal errors

Common measurements are missing and common measurement recovery


actions have failed.
Common measurement initialization constantly fails.
Common channel creation constantly fails.
Poor handover related radio link setup ratio.
Poor FACH RRC connection setup/complete ratio.
Constant radio link failure acknowledged by NodeB.

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08

7784 RECOVERY ACTION FAILURE

Base Station resource manager process family (BRM) hand crash


in RNC.

this value indicates the Local WCEL resource id for the WCEL that
was detected not to be performing properly. In case the problem is not
related to any specific WCEL (if 2nd supplementary information field
value is 08) then this value is set to FFFFFFFF (4294967295d).

this value indicates the allowed amount of WBTS recovery actions


(restarts) per day. It is defined in PRFILE parameter
RN22_FEATURE_OPT_009 (002:1296).
Instructions

Check the reason for the recovery failure from the 1st supplementary
information field and proceed accordingly.
00: The amount of performed BTS restarts as recovery action per day
exceeds the limit which is given in the 4th alarm supplementary
information field. In this case the BTS cannot be restarted by RNC
until next midnight when RNC will reset the BTS specific restart
amount counters. The BTS can be recovered manually by restarting
it using either RNC RNW Object Browser or BTS Site Manager.
Increasing the allowed BTS restart amount in PRFILE enables RNC
to perform additional restarts for BTS sites that have no recovery
attempts left.
01: BTS O&M connection between BTS and RNC is not available and restart
could not be performed. See if RNC alarm 7750 is active for possible
details on the fault concerning the BTS O&M connection. Check also
the status of BTS O&M connection from BTS Site Manager.
See instructions below for possible need to perform manual recovery
actions depending on the 2nd supplementary information field value.
02: BTS does not respond to the reset request. This may be due to high
load in BTS side. Check the BTS status using BTS Site Manager and
restart the BTS manually if possible.
See instructions below for possible need to perform manual recovery
actions depending on the 2nd supplementary information field value.
03: BTS software upgrade is ongoing and BTS cannot be restarted at the
moment. BTS will restart after software upgrade is completed.
04, 05, 06:
Unexpected error has occurred in BTS O&M message handling. The
reason might be that RNC and BTS do not use compatible version of
the BTS O&M interface. Collect OMU computer log from RNC and also
logs from the BTS in question. Fill in a problem report and send
it to the local Nokia Siemens Networks representative.
See instructions below for possible need to perform manual recovery
actions depending on the 2nd supplementary information field value.

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07: RNC internal errors might be that reading BTS related


information from database failed or there are already some other
recovery actions going on for the BTS. See if alarms 7761 or 7762
have been set for the WBTS in question.
See instructions below for possible need to perform manual recovery
actions depending on the 2nd supplementary information field value.
Check also the value of 2nd supplementary information field and, if it's
value is 08 (BRM hand crash), proceed accordingly based on the 1st
supplementary information field value.
01, 02, 04, 05, 06, 07:
In these recovery failure cases the BTS must be restarted manually
using the BTS Site Manager or, if that is not possible for some
reason, COCO/IPNB object disconnect and connect operation from
the WBTS object in RNC using RNC RNW Object Browser must be
performed. Both of these operations trigger C-NBAP link
re-establishment and cause a complete reinitialization of the cells.
These user actions are required in to ensure that cells are
properly recovered after BRM hand crash.

RNC OMU computer log ("ZGSC:,50B" and "ZGSC:,4FA" ) can also provide
further information about the attempted recovery actions.
It is recommended that RNC OMU logs (ZGSC and ZGLE) are collected
together with BTS logs for possible further troubleshooting when this
alarm is observed.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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7786 WCDMA BASE STATION OUT OF USE

52 7786 WCDMA BASE STATION OUT OF USE


Meaning
This alarm indicates that there is a WBTS-level failure that causes
all the WCELs in the WO state under this specific WBTS to become
unavailable.
This alarm is set when a known fault occurs and makes all
the WCELs under a certain WBTS to become unavailable at once.
The reasons for this are the C-NBAP link break or Base Station
Resource Manager (BRM) hand crash in the RNC.
As a result of this alarm, the whole WBTS is unavailable for traffic.
There can be also individual WCEL level alarms active for the WCELs
of this WBTS if they were active prior to the WBTS level failure
detection.
This alarm is set only if there is at least one cell in the WO state
under the WBTS.
This alarm is cancelled when at least one WCEL under the WBTS is
recovered back to the WO state, or if the user locks all the WCELs
under the WBTS.
For more information on this functionality, see Nokia Siemens
Networks WCDMA RAN documentation concerning feature RAN1461.
Supplementary information fields
1

reason why all the WCELs became unavailable at once. The possible
reasons are:
00 = C-NBAP link break
01 = BRM hand crash
Instructions

The 1st supplementary information field indicates the reason why


the whole WBTS became unavailable. The field contains the
first observed reason for the problem. This means that during
recovery actions the whole WBTS can stay unavailable, but the
reason can change. For example, it is possible that the BRM hand crash
causes the original problem, but after its recovery the C-NBAP link
can be unavailable. The original alarm is kept active, as from the
system point of view the whole WBTS is still unavailable.
To analyze and correct the problem, check the 1st supplementary
information field value.
00: C-NBAP link break
This can be caused by different underlying reasons that

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are indicated as the C-NBAP link break to RNW O&M:


- a transmission break between RNC and BTS resulting from,
for example, a cable or external transmission equipment
failure, a BTS restart performed using BTS Site Manager,
or an RNC network interface unit failure.
- an internal RNC failure, for example a spontaneous ICSU
restart.
In case of the C-NBAP link failure the recommendation is to
wait for a couple of minutes and check if the disturbance
is only temporary. The system recovers automatically
once the transmission between the RNC and BTS is available
again.
In case of a longer WBTS unavailability, it can be
checked if the RNC has active alarms for ICSU or network
interface units that can cause the C-NBAP link
unavailability. The relation between WBTS and ICSU unit can
be seen from WBTS data using the RNC RNW Object Browser (the
RNC GUI for BTS Connection Resources dialog).
01: BRM hand crash
The system recovers from the situation automatically.
This reason may trigger non-performing cell recovery
actions in RNC, meaning that the BTS gets restarted by
the RNC.

As for the behavior of this alarm when the WBTS level failure
indication in feature RAN1461 state is changed, note the following:
1. When the WBTS level fault functionality is switched from OFF to
ON state, there are no effects on the existing WCEL alarms
under a certain WBTS. The effect can be seen on the following
alarms set by the system.
2. When the WBTS level fault functionality is switched from ON to
OFF state, and if this alarm is active for a WBTS, the
functionality for this particular WBTS is still considered as
working. This means that the WBTS level failure alarm is kept
active as long as all the WCELs for that WBTS remain unavailable.
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.

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7794 ALARM STATUS REQUEST HAS TIMED OUT

53 7794 ALARM STATUS REQUEST HAS TIMED


OUT
Meaning
The alarm indicates that due to the lack of the upload acknowledgement
message from the BTS, the alarm upload cannot be started between the BTS
and the RNC/ADA.
The alarm is set when two consecutive alarm upload requests have been
sent by the RNC/ADA without an acknowledgement from the BTS.
If this alarm occurs, there can be a difference in alarm conditions
between the RNC/ADA and the BTS.
The precondition to set this alarm is that the BTS O&M link is active.
If the BTS O&M link is not active at the moment of the alarm upload
attempt, alarm 7750 is set instead.
Supplementary information fields

Instructions
No actions are needed in the RNC/ADA. Use the BTS Site Manager to see
the operation status in the BTS end for an additional troubleshooting.
Cancelling
Do not cancel the alarm. The system cancels the alarm after the BTS has
acknowledged the alarm upload status request and when the upload can be
started.

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7795 INCONSISTENCY IN HIGH PEAK RATE HSPA


CONFIG

Multicontroller RNC and IPA-RNC Base Station Alarms


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54 7795 INCONSISTENCY IN HIGH PEAK RATE


HSPA CONFIG
Meaning
The alarm indicates that the High Peak Rate HSPA configuration
parameters in at least one WCEL of the BTS might not be consistent
with the parameters in the RNC.
The RNC sets this alarm when inconsistency is detected, which
indicates that a high peak rate HSPA feature is enabled in the RNC, but
the BTS reports that it does not have support for it. The situation
causing this alarm does not obstruct network operations.
The alarm is cell-specific, and not indicated to NetAct by default.
The RNC-specific alarm 3325, INCONSISTENCY IN CONFIGURATION PARAMETERS,
is related to this alarm and one instance of it is activated when the
High Peak Rate HSPA setup has failed in one or more cells in the RNC.
This alarm is cancelled by the system once the BTS has indicated
to the RNC that it supports the high peak rate HSPA feature in the cell
or when the cell is deleted/locked.
Alarm indication preventions can be altered with MML command AFC.
Supplementary information fields
1

possible error code values are:


*

746d

= DC HSDPA NOT AVAILABLE


Local Cell in the BTS is not Multi Cell Capable, whereas
the RNC has the DC HSDPA feature enabled in the cell

1352d = pic_state_mismatch_ec
PICState at BTS and AdminPICState set by RNC are
mismatching

name of the feature for which the setup failed.


Possible values:
*

DCHSDPA

= Dual Cell HSDPA

HSUPAIC

= HSUPA Interference Cancellation


Instructions

The situation causing this alarm does not obstruct network operations,
and therefore no immediate actions are required. However, you can take
the following actions to ensure consistency in configuration parameters.
1. Find the cells that might have inconsistency in configuration

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7795 INCONSISTENCY IN HIGH PEAK RATE HSPA


CONFIG

parameters by checking the alarms in the RNC. This particular alarm


is set to cells for which the configuration parameter sending has
failed. For these cells, proceed to step 2.
2. a) If the 2nd supplementary information field value is "DCHSDPA":
Check the cell parameter WCEL - DCellHSDPAEnabled in the RNC using
the RNC RNW Object Browser.
b) If the 2nd supplementary information field value is "HSUPAIC":
Check the cell parameter WCEL - AdminPICState in the RNC using the
RNC RNW Object Browser.
If the cell parameters in the RNC are not the same as those in the
BTS Site Configuration File and these parameters need to be updated,
use the RNC RNW Object Browser to take the following actions to the
cell that has failed to accept the parameters sent:
- Lock the WCEL.
- Modify the DCellHSDPAEnabled parameter if 2nd supplementary
information field value is "DCHSDPA" or,
modify the AdminPICState parameter if 2nd supplementary
information field value is "HSUPAIC"
- Unlock the WCEL. This operation causes the parameters to be
resent to the BTS.
3. If the parameter value for the cell is the same as in the BTS Site
Configuration File, then no actions are needed in the RNC. In this
case, the problem may be at the BTS side.
Check if there are any BTS end failures that are indicated with 76xx
alarms and that could affect this feature (e.g. some HW unit failure)
4. Check if the relevant BTS is in the working state using the RNC RNW
Object Browser. If so, check whether the BTS HW configuration is
correct so that this feature (HSUPAIC or DCHSDPA) can be
supported using the BTS Manager.
If the working state of the BTS and the BTS HW configuration are
correct while this fault still occurs, contact the local Nokia
Siemens Networks representative.

More information about the exact failure reason can be found by examining
the 1st supplementary information field (error code). You can check its
meaning with a command of the service terminal extension MRS (see Service
Terminal Essentials, Maintenance Manual) or from the document General
Error Messages of System, Supplementary References.

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Cancelling
Do not cancel the alarm. The system cancels the alarm after the BTS has
indicated to the RNC that it supports the high peak rate HSPA feature in
the cell or when the cell is deleted or locked.

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7796 HIGH SPEED COMMON CHANNEL CREATION


FAILED

55 7796 HIGH SPEED COMMON CHANNEL


CREATION FAILED
Meaning
This alarm is set in a cell when the creation of HS FACH common
channel fails.
Setting and cancelling this alarm is determined during the
establishment and recovery of HS-DSCH channel.
Supplementary information fields
1

error code, possible values are:


- 1315d = High speed cell FACH is enabled in the RNC but disabled
in the BTS.
- 1314d = SIB5 transmission by RRA fails.
- 1316d = Synchronization between the BTS and RNC is lost for
HS common channels.
Instructions

Case 1) The first supplementary information field value is 1315d


(enh_fach_capb_mismatch_ec):
Possible reasons:
- There is a mismatch of the HS-DSCH channel configuration between
the RNC and BTS.
- BTS runs out of capability due to, for example, a HW failure.
Actions to be taken:
1)

If the fault is related to the RNW configuration, check the


HS-DSCH configuration of this WBTS object in the RNC using the
RNW RNC Object Browser, and the configuration in the BTS using
the BTS Manager.
Check the cell parameter WCEL - HSFACHEnabled in the RNC using
the RNC RNW Object Browser. If this parameter value for the cell
is the same as in the BTS Site Configuration File, no actions
are needed in the RNC.
If the cell parameter in the RNC is not the same as the one in
the BTS Site Configuration File and the parameter need to be
updated, use the RNC RNW Object Browser to take the following
actions to the cell that has failed to accept the parameter sent:
- Lock the WCEL.
- Modify the WCEL - HSFACHEnabled parameter.

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- Unlock the WCEL. This operation causes the parameter to be


resent to the BTS.
2)

Check if there are any BTS end failures that are indicated with
76xx alarms and that could affect this feature (e.g. some HW
unit failure)

3)

Check if the relevant BTS is in the working state using the RNC
RNW Object Browser. If so, check whether the BTS HW configuration
is correct so that Enhanced HSFACH can be supported using the
BTS Manager.
If the working state of the BTS and the BTS HW configuration are
correct while this fault still occurs, contact the local Nokia
Siemens Networks representative.

Case 2) The first supplementary information field value is 1314d


(sib5_trans_fail_ec):
Possible Reason:
An internal error has occured in the RNC and as a result the
creation of HS FACH common channel failed. In such a case
HSDPA is configured successfully and HSDPA measurements are
started successfully irrespective of whether HSUPA
configuration is successful or not.
Actions to be taken:
The Continuous recovery is performed by the RNC. An attempt
can be made to solve the problem by locking and unlocking
the cell manually.

Case 3) When the first supplementary information field value is 1316d


(hs_cch_sync_ec):
Possible Reason:
Synchronization between the RNC and BTS is lost for the HS
FACH common channel.
Actions to be taken:
The continuous recovery is performed by the RNC. An attempt
can be made to solve the problem by locking and unlocking
the cell manually.

If the fault cannot be fixed by correcting the configuration, checking

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7796 HIGH SPEED COMMON CHANNEL CREATION


FAILED

other BTS alarms, or continuous recovery attempts on the cell, contact


the local Nokia Siemens Networks representative.
For information on the exact reason of the failure, see the 1st
supplementary information field. You can check its meaning with a
command of the service terminal extension MRS (see Service Terminal
Essentials, Maintenance Manual) or in the document General Error
Messages of System, Supplementary References.
For more information, you can also examine the OMU computer log, which
can be accessed with the MML command ZDDE::"ZGSC";
Cancelling
Do not cancel the alarm. The system cancels the alarm automatically
when the fault has been corrected.
The alarm is cancelled when either of the following occurs:
- The creation of HS FACH common channel in the cell is successful.
- The cell is deleted from the Node-B.
- The cell is deleted internally from the RNC as a result of the audit
procedure.
Any earlier instance of this alarm in a WCEL is cancelled when
the alarm is set with cause 1315d (enh_fach_capb_mismatch_ec).
Any earlier instance of this alarm raised to indicate the transport
channel failure with cause 1316d (hs_cch_sync_ec) is cancelled when the
request for setting the alarm is received with any another cause for
the same cell.

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7799 RNC RADIO NETWORK TEST ALARM

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56 7799 RNC RADIO NETWORK TEST ALARM


Meaning
This is a test alarm which is used only for testing purposes for the
RNW alarm system of the RNC.
This alarm does not indicate any fault situation, and the system
does not generate this alarm by itself in any circumstances.
The alarm is however handled as any actual alarm, so all the alarm
handling rules are valid for it, and it has the same adjustable alarm
parameters as the actual alarms.
Supplementary information fields
1

this is compared supplementary info field meaning that test alarms


for same object can be identified by setting different values into
this field.

the one byte size of field which is output in decimal format.


The field value is not significant.

the two byte size of field which is output in decimal format.


The field value is not significant.

the four byte size of field which is output in decimal format.


The field value is not significant.

the one byte size of field which is output in hexadecimal format.


The field value is not significant.

the two byte size of field which is output in hexadecimal format.


The field value is not significant.

the four byte size of field which is output in hexadecimal format.


The field value is not significant.
Instructions

No operation instruction.
Cancelling
Cancel the alarm with an MML command.

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