A Performance Appraisal Rating must satisfy the receiver……

A fundamental quality of a good appraisal system is that an appraisal finding or

rating will never come as a surprise to the person concerned:

1. This obviously means that the appraisal process is transparent with well-defined
parameters, has flexibility to accommodate non-serious shortcomings so long as
Key Result Areas have been met, allows for patient hearing on both sides, and
allows for arriving at a fair consensus, good or bad.
2. The problem most times is that while the process is well-defined, the process
owners and implementers have 'no time' to see it through the defined way and
therefore the process may be hurried through to meet a deadline.
3. People with a clear track record may not suffer but newer employees and
'borderline' cases may tend to get treated unfairly.

Raju Swamy
Principal Consultant
& Advisor to Entrepreneurs & Family Business
PROMAG Consultancy Services
Apt. 206 Brigade Rathna
42 Ranga Rao Road
Shankarapuram
Bangalore - 560004 INDIA
Tel. +91-80-26676298/ Cell: 9845271498
Email: rajupromag@hotmail.com
Promoting Management Action for Growth…. since 1985