1008 TARWATER ROAD ~ KNOXVILLE, TN 37920

PHONE 865-851-0011 OR 865-851-0009

FILEQUEEN1211@AOL.COM

CATHY JO ATKINS
OBJECTIVE
Seeking a career challenge within an office where skills of
communication, organization, and creatively will enable me to
contribute my experience and education

SKILLS
Experience with various office equipment, Microsoft Office Suite,
Access, File Room Management, Medical Terminology, Insurance
Claims, Legal Trial Prep, Legal Case Development, Insurance
Quoting Preparation, have taken online course for Medical
Coding
Specialist

PROFESSIONAL EXPERIENCE

February 2009-Present
Worked as needed by attorney.
Colleen Steele Law Office Knoxville, TN
Contract Labor-Assistant to Solo Atty.
• Legal Trial Prep, Legal Case Development, and general
office duties

June 2008-January 2009

Contract was completed.
Maxim Healthcare Services Columbia, MD
Assign to United HealthCare Knoxville, TN
Administrative Assistant
• Input Preliminary 2-50 groups into quoting system, Prep
51+ proposals, Create file and input Firm 2-50 groups into
quoting system and distribute to SOS, purge
withdrawn/pending files, distribute incoming mail
November 2007-June 2008
Worked as needed by attorney.
Colleen Steele Law Office Knoxville, TN
Contract Labor-Assistant to Solo Atty.
• Legal Trial Prep, Legal Case Development, and general
office duties

September 2003-November 2007

Community Network Services Knoxville, TN
Senior Administrative Clerk
• Processed outgoing mail, Data Entry, trained and offered
troubleshooting the satellite office clerical for home office
polices, and general office duties

September 2002-May 2003

Direct General Claims Office Knoxville, TN
Receptionist
• Answered multi-line phone, created jacket files for new
Claims and processed incoming mail.

September 1999-September 2002

Farmers Insurance Claims Office Knoxville, TN
Claims Processor
• Handled coverage & policy questions, issued checks,
Handled medical claims, property contents, and auto
Total loss, Processed all incoming-outgoing mail, and
Maintained file room system
REFERENCES

Eric Smith
Farmers Insurance-Supervisor
1-615-587-8757
Vincent.smith@farmersinsurance.com

Colleen P Steele
Attorney At Law
865-474-9151
steele_law@bellsouth.net

Traci Gross
UnitedHealthcare-Supervisor
865-769-1585
traci_l_gross@uhc.com

Missy Luallen
Personal
865-368-7029

Rebecca Campbell
Personal
865-577-1030

Judy Sherrod
Personal
865-577-4903