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James P.

MacLennan
www.cazh1.com

(847) 840-8132
jpmacl@cazh1.com

Summary

Leader, team builder, and change agent with a broad background in strategic vision &
planning, applied digital strategy, effective system/process design, and operational
planning and management. Focused on delivering timely, measurable, sustainable results
that support critical objectives and drive value. Recognized for creative & high impact
designs, innovative & effective communications, global organizational development, and
consistent delivery of strong results through formal & advisory leadership.

Education

MBA, Marketing Concentration, DePaul University, Chicago, IL


BS, Electrical Engineering, University of Notre Dame, Notre Dame, IN

Experience
IDEX Corporation

Lake Forest, IL

$2B global industrial manufacturer of highly engineered solutions for diverse, niche markets
2012-present

Senior Vice President & Chief Information Officer

Responsible for enabling and driving corporate objectives through IT, while optimizing delivery of core
business systems & services. IDEX grows organically & through acquisition, requiring effective integration
of new Business Units to deliver results. Six direct reports, a global team of over 50, Corporate operating
budget of $25M and functional oversight of global BU IT teams (over 100 members).
Accomplishments include:

Innovation Support via Digital Strategy: Driving organic growth for our business units by adding
Information as a new, differentiating feature and source of profitable growth. Established an
internal seed fund for start-up investments in promising ideas measurable impact in year 1, with
multiple new initiatives on tap. This is not buzzword stuff working directly with traditional
organizations to think very differently about customers, markets, and product lines.

Innovation Support via Collaboration: Introduced collaborative knowledge management and social
networking tools; the technology is simple, change management creates real value.

Building Great Global Teams: Actively building and supporting a values-based culture that supports
open and honest communication and full employee engagement - with emphasis on developing
people (individuals and teams). This is essential stuff as we work to create value with a globally
dispersed, highly autonomous organization.

Project Management Office: Implemented process & procedure, metrics, and knowledge capture
tools, in support of our Resource Portfolio Management initiatives and balancing requests for
projects that drive the business forward against ongoing run-the-business support.

Acquisition Integration: IT leadership role for acquisitions streamlined and codified standard
process and improved cost model for Due Diligence evaluations of target companies.

Data-Based Decision Support: Delivering timely, relevant, and actionable solutions for reporting &
analytics, in direct support of strategic, corporate-wide Profitability and Strategic Growth initiatives.

Core Business Systems Deployment: Simplified the implementation process for the primary
accounting and order management (ERP) system at IDEX; reduced time to value by 10% in first
year, while significantly decreasing impact on the customer.

Technical Architecture to Support Rapid Growth: Restructuring the supporting data center, WAN,
compute-and-store, and data management infrastructure to support company growth (organic and
acquisition) in a scalable, sustainable manner.

Enterprise Systems Management: Restructured and repaired the damaged relationship between
Corporate IT and the Business Units, brought full transparency and IT-as-a-service visibility.
Ownership of critical technology vendor relationships; creatively restructuring enterprise
agreements to drive down recurring cost while increasing value realized.

MACLENNAN JAMES RESUME 150920.DOC

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James P. MacLennan

(847) 840-8132

www.cazh1.com

jpmacl@cazh1.com

Reynolds Services, Inc.

Lake Forest, IL

Privately-held global supplier of specialty-packaging and consumer products


2005-2012

Vice President, Information Technology


CIO, Pactiv Foodservice & Food Packaging

Responsible for planning, resourcing, and prioritization of systems & services supporting the Pactiv
Foodservice & Food Packaging unit (>$3.5B), including oversight of IT in Mexico and Europe. Accountable
for establishing and maintaining the global functional architecture for SAP, Supply Chain, Reporting &
Analytics, R&D and Engineering systems supporting Reynolds Consumer Products, Pactiv, and Closure
Systems International. Six direct reports, a total team >40, operating budget in excess of $21M.

Supply Chain Systems: Delivered SAP and enterprise-class platforms in support of R&D,
Procurement, Product Engineering and Commercialization, Planning and Inventory Control,
Manufacturing, and Logistics (Warehouse & Transportation) across multiple business units.

Information Management: Provided timely, relevant, actionable solutions for reporting & analytics,
including data from multiple units aggregated into a single comprehensive view.

Strategic IT

Business Process Integration: IT leader for multiple acquisitions; the largest implemented major
process change using SAP and other systems, with a team of 300+. Project rolled out 9 sites in 12
months, improving process standards & project management framework.

Enterprise Systems Management: Ownership of critical technology vendor relationships;


restructured multiple enterprise agreements to drive down recurring cost while increasing value
realized. Created a comprehensive, evergreen review of Pactivs strategic application portfolio.

Tactical IT

Introduced Technology Roadmaps methodology across multiple areas of IT, providing 6-12 months
visibility to strategic and tactical projects, for prioritization and schedule dependencies.

Rationalized technology platforms and toolsets in our Data, Reporting, and Analytics group;
eliminating redundant technologies to simplify the portfolio and drive down support costs.

Developed standardized toolset for capturing specific, quantified benefits for business change
projects, enabling apple-to-apples prioritization for constrained resources.

Provided real opportunities for staff growth and advancement through structural reorganization and
introduction of cross functional project and requirements reviews.

Project Management

Automated and streamlined the IT Resource Forecast process, providing an integrated, forwardlooking summary of resource requirements and constraints for all IT projects.

Led technical and usability design for project portfolio management tools, enabling internal
developers to learn new skills while upgrading quality and timeliness of our project tracking data.

Pioneered the use of collaborative knowledge management and social networking tools;
implemented and introduced a wiki platform; driving the use of blogs and discussion forums.

Culligan International

Northbrook, IL

$700M global provider of water treatment products and services.


2000-2005

Director, Information Technology

Assumed lead IT role in October 2004, after departure of CIO; managed North American IT budget of
$5M; responsible for 30+ member global IT team with internal & external resources.
Strategic IT

Drove IT strategic planning for 2004 divestiture from Veolia / USFilter, including work plan and
master budget ($2M) for all IT projects.

IT Project Lead for major (>$10M) ERP implementation, coordinating internal & external IT
resources; managed integration partners and hardware & software vendors.

MACLENNAN JAMES RESUME 150920.DOC

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James P. MacLennan

(847) 840-8132

www.cazh1.com

jpmacl@cazh1.com

Managed multiple projects in support of corporate divestitures, including the consolidation of call
centers, transfer of customer service and support for select product lines.

Tactical IT

Coordinated operational support of multiple ERP systems, including detailed issue / resolution
management, and implementation / management of business-driven prioritization process.

Developed concept & high-level architecture for the Channel Partner Locator, a web service that
processed 35,000 requests per month, with estimated monthly cost savings $150K.

Standardized project proposals, approvals, tracking, and prioritization; delivered first IT Project
Management Office (PMO) at Culligan, featuring process and metrics to maximize IT investments.

Pharmacia Corporation (Monsanto / GD Searle)

Skokie, IL

Pharmacia was created in 2000 through the merger of Pharmacia & Upjohn with Monsanto Company and
its G.D. Searle pharmaceutical unit ($3.9B in sales).
1999-2000

Associate Director, Strategy Development

Identified impact of eBusiness on the pharma industry, with focus on driving R&D productivity, &
developing relationships with prescribers, key influencers, and the distribution chain.

Introduced improvements to the Long-Range Planning process, tightening the connection with
Corporate IT. Improved visibility and alignment of total IT spend with corporate strategic direction.

After Pharmacia merger, supported integration of two complex IT organizations; developed IT


architectural requirements in support of eBusiness initiatives in the merged organization.

1996-1999

Associate Director, IT Relationship Management

Primary IT liaison for multiple BUs including Global Medical Marketing, Managed Care, Strategic
Communications, Marketing, and Field Sales, and (Monsanto) Human Resources / Staffing.

Took over troubled projects in Managed Care; adjusted goals & plans, managed multiple teams to
common objectives, delivered effective short-term results while supporting strategic vision.

IT support for Monsantos Knowledge Management KM initiative; designed and implemented


projects applying KM to pharma marketing, including cross-corporate work with strategic partner.

Adams Elevator Equipment Company

Niles, IL

Adams is a $28M manufacturing & distribution company serving the elevator industry.
1993-1996

Director, MIS

Led a large business re-engineering project; delivered user interface design, data modeling,
technical specifications, management of consulting resources, coordination of test and rollout.

Automated connection between job tracking system and finite shop scheduling packages.
Incorporated work center modeling & capacity planning, and automated customer reporting.

TenMan Systems, Inc.

Des Plaines, IL

TenMan was an $8M software & services provider, focused on Real Estate/Property Management.
1985-1993

Manager of Product Development

Responsible for design & development of AS/400 and PC-based products.

Managed 10+ member development, implementation and customer support teams

Publications
www.cazh1.com Professional web site / selected essays, plus blog; on Business, Information, and
Technology, 2004 - Present
Content syndicated on Social Media Today web site, 2009 - Present
Front End of Innovation blog Contributing author, 2008 - Present
Smart Data Collective web site Featured blogger, 2009 - Present
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