Escolar Documentos
Profissional Documentos
Cultura Documentos
PRODUCT
PRICE
PLACE
PROMOTION
PEOPLE
PROCESS
PHYSICAL EVIDENCE
PRODUCT
Core
Augmented
Online booking
Variety of meal options
Mobile ticketing
PRICE
Based on
Class of travel
a.
b.
First class
c.
Business class
d.
e.
Economy class
PRICE SCHEDULE
Departure
Arrival
Price
Hyderabad
Singapore
INR 20929
Singapore
Kuala Lumpur
INR 18929
Mumbai
Singapore
INR 21002
New Delhi
Singapore
INR 28274
Chennai
Singapore
INR 14279
PLACE
Singapore Airlines flies to 61 destinations in 35
countries on six continents.
-It has a strong presence in the Southeast
Asian region.
Channels
Agent
Airline
Online
travel
Computer Reservation agent
Website
custom
Travel
er
Customer
Direct marketing:
-Face book, company website.
PEOPLE
PROCESS
Fare
search
Schedule
search
Passenger
confirmati
on
Availability
search
payment
Route
Search
PHYSICAL EVIDENCE
FIRST CLASS
ECONOMY CLASS
Business
Class
Singapore Girls
Seats
Food