KAYLENE RITCHIE

2568 Hawthorne Drive, Oakdale, PA 15071 Cell: 724-777-0418 kaylene.ritchie@yahoo.com

http://www.linkedin.com/in/kayleneritchie

PROFESSIONAL SUMMARY
Dependable and personable Human Resources professional with 4+ years of experience that has eagerness and passion to
make the place of work more enjoyable and functional, while offering the highest quality of leadership, the greatest level of
expertise, and tireless dedication. Proficient in analyzing and interpreting HR policies and successfully implementing the
appropriate solution. Knowledgeable in various HR information systems and standard office productivity suites for
accessing, inserting, and compiling employee data. Adept at talent acquisition and effective interviewing skills to ensure
the best candidate is hired. Desire to seek learning opportunities and pro-actively look for new solutions to enhance
current policies and procedures through the use of technology. Well-versed in the on-boarding process and ensuring that
the candidate successfully adjusts to their new role.

SKILLS
Staff Recruitment & Retention Employee Relations Orientation & On-Boarding Disciplinary Procedures Employee
Training and Development Contract Negotiations Confidential Record Keeping HR Policies & Procedures Team &
Morale Building Conflict Resolution
Applications: Taleo Latis E-Verify ADP First Advantage Relocation Today Egencia Concur ISNetworld PICS
Auditing Microsoft Office Productivity Suite Adobe Acrobat Microsoft Publisher ACT Membee IRM Absorb
Learning Management System StarCast Learning Management System Constant Contacts

WORK HISTORY
Human Resources Advisor (2012 current)
Veolia Water Technologies, Inc. - Moon Township, PA
Manage full lifecycle recruiting by developing job descriptions and job ads, sourcing and screening candidates,
scheduling and facilitating interviews, preparing offers, and completing pre-employment processes Oversees
on-boarding and off-boarding process which includes new hire paperwork, conducting orientation, and ensuring
successful integration of new employees; supports off boarding which includes conducting exit interviews and
transactions associated with event Collaborate with managers to create and implement job specific training programs
Conducts employee relations investigations and facilitates effective communications and collaborative problem solving
strategies to prevent or resolve employee relation issues Manage employee reward and recognition programs to
increase employee engagement and development Lead engagement activities and special events Develop and
maintain data for required governmental reporting Maintain all employee files and records and process employee
transactions to ensure compliance with all federal, state and local laws and regulations
Key Accomplishments:
Partnered with local organizations and universities for engagement and interest in jobs offered within Veolia
Initiated and implemented 180-day new-hire orientation program
Lead contact for OFCCP Audit (successful results)
Revised job descriptions across all levels. Worked with employees and management to ensure duties and skills
for each position were accurate
Assisted with two successful business mergers
Training Coordinator (2007 -2011)
Fiduciary360 - Bridgeville, PA
Responsible for all registrations, cancellations, refunds and continuing education requests for attendees Program
calendar coordinator, scheduling and posting events online Developed and managed all business to student
communication from enrollment in the training program to Designation application Managed all student program

details, such as exams, critiques, and referrals Developed custom spreadsheets to monitor activities of students,
programs and department Ran weekly and monthly reports Provided support to 3,000+ students
Key Accomplishments:
Viewed as an exceptional team player. Successfully supported an understaffed department for 2 years, by
taking on the workload of three employees.
Increased efficiency through producing office standard document for business to business communication and
businesses to student communication.
Increased productivity per training program from 6 hours to 25 minutes by the purchase of a scantron machine.
Increased productivity per training program from 1 hour and 45 minutes to 1 hour by the purchase of proper
printer equipment. Saved organization 11% on shipping discounts through FedEx
Office Manager/Nutritional Counselor (2006-2007)
Healthy Performance - Mckees Rocks, PA
Supervised a sales team and increased sales at an under-performing store Managed product orders from entry
through shipment Maintained client communication through Business to Customer communication Developed and
trained clients on personalized food plans and appropriate use of daily supplements
Key Accomplishments:
Supervised a sales team and increased sales at an under-performing store from $4,000 to $16,000 in one
month.
Brought in new clients through updated Business to Customer communication.
Developed and train clients on personalized food plans and appropriate use of daily supplements.

EDUCATION
Keller Graduate School of Management, Pittsburgh, PA (June, 2016)
Master of Science (MS), Human Resources Management
Keller Graduate School of Management, Pittsburgh PA (Dec, 2015)
Master of Business Administration (MBA), Project Management, with honors
DeVry University, Pittsburgh, PA (Oct, 2013)
Bachelor of Science: Technical Management, Human Resource Management, with honors

AFFILIATIONS
Society for Human Resource Management (SHRM) Member 2013 - Present
Pittsburgh Human Resources Association (PHRA) Member 2015 Present
The National Society of Leadership and Success Member 2015 Present
Selected by campus administration to participate among top students in a leadership program including:
Leadership Training Day: Trained in leadership and success skills via an introspective and interactive training
session.
Speaker Events: Participated in seminars led by celebrities and best-selling authors on topics such as leadership,
time management, and goal setting.
Success Networking Teams:
o Participated in peer based leadership development teams
o Experience in setting and achieving goals, receiving coaching, coaching others, and holding others
accountable to commitments.
Recipient of The National Excellence in Leadership Award