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COU NS ELIN G
OF
W H AT I S A H E L P I N G
R E L AT I O N S H I P ?
W H AT I S A H E L P I N G
R E L AT I O N S H I P ?
W H AT I S A H E L P I N G
R E L AT I O N S H I P ?
ETHICS
BELIEFS
VALUES
EMPATHIC UNDERSTANDING
It is the ability to feel with clients as opposed to feeling for
clients. It is the ability to understand feelings and worldviews
(emotional empathy), motives, intentions and values (cognitive
empathy) from the clients frame of reference.
Primary Level of Empathy: at the surface level of the clients
disclosures
Advanced Level of Empathy: buried, hidden, or beyond the
immediate reach of a client
Rogers believed that through empathy, clients feel understood
and are empowered to solve their own problems.
WARMTH
CONCRETENESS
IMMEDIACY
trustworthy calm
permissive just
accountable
accepting
client-oriented
SOURCES