13921 E.

Fairgrove Ave Phone (323) 401-9701

LA Puente, CA 91746 E-mail SJM681@gmail.com

Steven Montoya

Objective Obtain a position within a company that will allow me to grow and utilize my management skills by
providing a high quality customer service to develop existing and potential patrons within the
community.

Professional
experience
2007- 2008 ALDO GROUPE Arcadia, CA
Retail Manager
 Maintained store visual appearance
 Improved sales by 8%
 Motivated sales and coaching of staff
 Meeting company standards and expectations
 Kept record of all bank deposits and store revenue
 Overlooked all incoming and outgoing inventory
 Trained all new retail managers and assistant managers within district

2005- 2007 M.A.C Cosmetics West Covina, CA

RD
3 Key/Supervisor/ Assistant Manager
 Motivated sales team of forty artists
 Maintained and exceeded monthly and daily sales quotas as a team
 Meeting company standards and expectations
 Initiated Touch Base which included productivity overall sales performance and expectations
 Per company policy and procedure effectively executed high quality customer service
 Lead team building projects and meetings.

2003-2005 Macy’s/Estee Lauder West Covina, CA

Counter Manager
 Tracked top forty items
 Tracked monthly and daily sales of counter and competitors
 Kept buyer informed of stock concerns
 Maintained a clean and respected working environment
 Planned and distributed weekly working schedules
 Executed large events/ gwp goals.

2001- 2003 Robinsons May/Origins Montebello, CA

Sales Associate/Counter Manager
 Gained rank in the cosmetics department
 Tracked inventory adjustment sheets
 Trained new hires
 Overlooked setup for counter events.

Education 1995-1999 Don Bosco Technical Institute Rosemead, CA

 Diploma received in June, 1999

References Available upon request