System Analysis Report For Sarasavi Book Shop Colombo

Project Proposal Sarasavi Book Shop - Colombo
UNIVERSITY: UNIVERSITY OF COLOMBO
FACULTY: SCIENCE
COURSE UNIT: MANAGING INFORMATION SYSTEMS
GROUP: BIOINFORMATICS
1
Declaration
Members of the project group “BIOINFORMATICS”, hereby declare that all designing
and documentation are original work produced by the group members. Except for
referencing, no duplication of any other work is done.
Member Name Index No.
Kushan Gunawardane S 8066
Sutharzan Sreeskandarajan S 8149
Ramesh Gunaratne S 8060
Prinosha Kiriwandelege S 8039
Hasika Jayawickrama S 8075
Sathishka Epa S 8056
Shashika Ranasinghe S 8036
2
Abstract
A solution for the routine time consuming barcode readers!! A gateway to refrain from
a payment gateway. This is the proposed system for Sarasavi Book Shop Colombo.
This is the proposal of the system which provides a basic understanding about the
system. It comprises of following tasks and covers the specified information under
each task.
Task 01 Introduction & Objectives

This task introduces the proposed system and its
objectives, constraints and scope. Also feasibility of
implementation, scalability and extendibility of the solution will
also be discussed in brief in this section.
Task 02 Analysis of the existing system

This task provides a clear idea about the existing systems used in
the bookshop and the problems and limitations found in those
systems.
Task 03 Analysis of the proposed system

This task provides a clear idea about the proposed system for the
bookshop and the advantages gained from the system for the
company and the design for the proposed system.
Task 04 Implementation Plan

This task contains the implementation plan of the proposed book
shop system. Supporting documents (i.e. Gantt charts, budget
estimations etc.) for the implementation plan also included in this
task. Also this task introduces testing strategies employed for unit,
system, interface and integration testing carried out in latter
stages of the development life cycle.
Task 05 Conclusion
This task gives the conclusion of the overall proposed system in
brief.
Task 06 References & Bibliographies

This task gives the references & bibliographies for the proposed
system.
3
Table of content
1. Introduction & Objectives
1.1 Introduction 5
1.2 Objectives 6–9
1.3 Challenges 9
2. Analysis & Design of the existing system
2.1 Existing systems 10-11
2.2 Services provided by the systems 11-24
2.3 Drawbacks of the existing systems 25
3. Analysis & Design of the proposed system
3.1 System Transitions 26-27
3.2 Proposed system 28-44
4. Implementation
4.1 Tools and Technologies 45
4.2 Gantt chart for the Implementation Process 46
4.3 Testing Plan 47-49
5. Conclusion 50-52
6. Reference and bibliography 53
4
1. Introduction & objectives
1.1 Introduction
 “Sarasavi book sellers” is the book selling division of Sarasavi Group of

companies in Sri Lanka.
 It was established in 1955.
 Recently it won the state award for the best bookshop in Colombo and its
suburbs.
 Since they strive to maintain excellence in customer service and customer

satisfaction they guarantee the condition of every book delivered to the
customer as the item will be dispatched after thorough examination.
 To facilitate the customers to order a particular book without wasting time to

visit the bookshop, they use an online purchasing system for the company.
 Books are reasonably priced and most of the best selling Sarasavi books are
made available online at the Sarasavi.lk website for world wide shipping.
 The existing system uses a Point Of Sale (POS) System to input the bar code
entry and manual entry at the cash counter to input sales item code to the
system. Through the company website, the customers can perform online book
purchase.
 The customer can search for a particular book or a magazine via the Book title,
Author name or by the Edition.
 The customer can view the latest arrivals such as new novels, story books or
magazines.
5
1.2 Objectives
The main objective of the system is to integrate a comprehensive book reservation

system for Sarasavi Bookshop existing website and also to introduce a new tracking
device which uses radio wave based tagging system which is known as RFID (Radio
Frequency Identification) technology.
While this is the main objective, the system design should adhere with the following
objectives.
 Enhance day to day businesses

 Feasibility of implementation
 Scalability and extendibility.
 The system must win the confidence of the public
Enhance day to day businesses
 Day to day business activities will be easier with the RFID technology
because repetitive input of item details might be avoided by this new
technology.
 Along with item-level tagging it reduces the risk of books being out of
stock and it gives the ability to track which books are flying off the
shelves and which haven't moved in a while.
 In addition, taking an inventory will become less of a headache and it

would not be necessary to shutting up of shop for stock taking purposes.
 All the above uses allow the company to take competitive advantage
from the environment and allow to increase the company’s productivity.
 Since the company uses a website the company should be benefited

from it in its business perspectives such as increasing promotions for the
company, competitive advantage, increase of sales, new markets and
etc.
 Since the bookshop is maintaining sales details, different statistical

analysis methods can be used to analyze the trend of sales.
 With this bookshop can publish about the “Best Seller” books weekly or
monthly as the company needs.
6
 This permits the readers to know about the latest trends in the society
and go for them, which indirectly increases productivity.
 Also with data mining company can identify the probable book/books a
regular customer is going to buy and also can analyze who are the
probable customers of a new release and let them know via Newsletters.
Feasibility of implementation
 This system is developed to enhance company activities from the

existing manner of performing into a digitized format through the use of
Internet and desktop computers.
 The system must be able to implement with a feasible budget affordable

by the project sponsors.
 For example the system cannot afford to use a satellite aided parcel
tracking system to monitor whether the book parcels ordered are
delivered to the correct customer or not, monitor security nor
implemented artificial intelligence which regularly examines whether the
parcel is delivered to the correct place or got misplaced on the way and
reflect those changes into the system by regular examination of the
geographical changes in the city and roads.
 Since the proposed system tries to eliminate the useless traverse for
building a payment gateway within the own domain, the system will have
to store Credit card details within the customer details data store.
 This is less cost and easy to implement than a payment gateway and but
to provide security and privacy different approaches should be taken.
The site has to use standard Secure Socket Layer (SSL) encryption to
ensure the highest security for credit card and personal details submitted
to us over the Internet.
 The site will have to use a security certificate issued by VeriSign.
Scalability and extendibility
 Due to the changing nature of the world and rapid advancement in

Information Technology and Communication, the system will always
tends to change to accommodate the new requirements.
7
 Also the project sponsors might later decide to implement any expensive
features such as using satellite technology for monitoring purposes of
the delivery system such as parcel tracking system in the future.
 In any such situation the system must support the system advancements
and upgrades without requiring the system to undergo complete
changes or dump the existing system and developing a new system from
scratch to meet the upgrades.
 For example if new methods discovered to provide monitoring and

security service, it should be possible to reflect the changes by
application of logic to acquire information from that method to the system
without completely changing the system.
Public confidence
 The system must win the public confidence as something that they can
rely on when it comes to online purchasing.
 This should ensure that the information about the books published by the
system must be factual and accurate.
 Also the system should handle the credit card transactions in a more
secure manner by ensuing the privacy of the customers in their account
numbers and should handle the transactions carefully & securely to
prevent any fraud.
 The proposed system will prioritize customer needs and delivery will be
done according to these categories. Delivery will be categorized in to
three basic classes, viz Standard, Priority and Express.
 Depending on the class site will show how the delivery charges and the
duration vary.
 Due to this since deliveries are happening on time and at the time which
the books are required, better customer satisfaction can be gained and
the public will be more confident about the system as well as the
company.
 With the advancement and complicated life styles visiting a bookshop

has become really difficult.
8
 To facilitate these customers the reading corner of the online book store
allow them to glance through the pages of the book before purchase the
book.
 Due to “Reserve Online Collect In-store” process, customers are able to

reserve a book of interest and collect it later which will give customer
satisfaction about the system.
1.3 Challenges
 It was a difficult task to convince the staff members and the management about
the new technologies that are going to use in the proposed system and it was
difficult to win over them.
 It was difficult to get the confirmation and the approval for the cost estimation
for the proposed system form the top management.
 It was a time consuming task to make the staff members convince about the
proposed system and make the cashiers at the counter sure about that they will
not lose their jobs because of the system.
 It was time consuming to collect the relevant information form the users due to
the busy environment in the company.
 There was resistance from the cashiers for the system due to the fear of losing
their jobs and had to face this challenge also during that period.
9
2. Analysis & Design of the Existing

System
2.1 Existing systems
System Study
 During the system analysis three systems ( or sub systems) were identified
and modeled
 They are Store Sales System, Online Sales System and Inventory Control
System
Business Processes
During the system study the following types of business processes were identified:
 Business processes related to Store Sales

 Business processes related to Online sales
 Business processes related to Inventory Management
Store Sales
o Customer book searching
o Book reservation
o Book purchase – Generating invoice, Billing the customer and Entering sales
order
10
Online Sales
o Customer registration
o Login
o Online book searching – searches based on title, code, author and category
o Customer adding books to shopping card
o Payment – Credit card
o Shipping books to customer
Inventory Management
o Searching inventory - searches based on title, code, author and category
o Buying books from supplier and adding them to inventory ( also entering the
new books details in the database)
o Removing books which are not fast moving or which are damaged and sending
them back to supplier
Other Processes (related to manager)
o Viewing sales records
o Generating sales summaries
o Understanding the sales trends
2.2 Services provided by the systems
 The Business processes and the Information flows are showed here using
UML:
– Use Case
– Class
– Sequence
– Activity
Diagrams
11
Use Case Diagram for Entire System
12
Use Case Diagram for Computerized Parts of the System
13
Class Diagram for Entire System
14
Searching Books and Reservation – Sequence Diagram
Searching Books and Reservation – Activity Diagram
15
Store Sales Sequence Diagram
Store Sales – Computerized Part - Sequence Diagram
16
Store Sales – Activity Diagram
Online Sales - Sequence Diagram
17
Online Sales - Computerized Part - Sequence Diagram
Online Sales – Activity Diagram
18
Inventory Management - Search Books Inventory Management

-Computerized Part - Search Books
19
Inventory Management - Search Books – Activity Diagram
 Tile based search
 Code based search
20
 Author based search
 Category based search
21
Inventory Management - Add and Remove Books - Sequence Diagram
Inventory Management - Computerized Part-Add and Remove Books -

Sequence Diagram
22
Adding Books to Inventory
Removing Books from Inventory
23
Inventory Management - Viewing Sales Records and Sales Summary - Sequence

Diagram
Inventory Management - Computerized Part - Viewing Sales Records and Sales

Summary - Sequence Diagram
24
2.3 Drawbacks of the existing systems
Several drawbacks in existing systems were identified.
Store Sales System drawbacks
 The barcode system which used for book identification and sales tracking is
inefficient
 Do not have a effective computerized reservation system
 Book searching is sometimes problematic for customers as most of the time

they have to search manually without the help of an computerized searching
system,
Online Sales System drawbacks
 User has to access payment gateways provided by each bank to proceed

transaction. This process waste up lot of time as the customer needs to browse
through many sites to do a purchase.
 Online reservation is not available
25
3. Analysis & Design of the Proposed

System
3.1 System Transitions
In this section we will be discussing the how the above mentioned functionalities of the
existing system changes with the proposed system. Also some innovative
functionalities which are lacking in the existing system will be introduced.
Sales tracking System
Currently this system utilizes bar code entry and manual entry methods at the cash
counter to input sales item code to the system. With the proposed system we try to
introduce a new tracking device which uses radio wave based tagging system. This
technology is known as RFID (Radio Frequency Identification) technology. Once the
books are arrived from the suppliers they are chipped with a unique number (Item
code system that is in use). With the help of a system staff can check exactly where a
book is in the supply chain - whether it is been shipped, if it is in store and, if so, where
exactly to find it - and so can customers. Using the system management tract the
inventory details too. Along with item-level tagging it reduces the risk of books being
out of stock, and the ability to track which books are flying off the shelves and which
haven't moved in a while. In addition, taking an inventory will become less of a
headache and it would not be necessary to shutting up of shop for stock taking
purposes.
Online purchase
With the current system we need to access the payment gateways provided by the
each bank to proceed with a transaction. But this process waste up lot of time as the
customer needs to browse through many sites to do a purchase. The proposed
system we try to eliminate this useless traverse building a payment gateways within
the own domain. For this purpose system will have to store Credit card details within
the customer details data store. In order to provide security and privacy different
approaches are taken. The site will use standard Secure Socket Layer (SSL)
encryption to ensure the highest security for credit card and personal details submitted
to us over the Internet. The site will have to use a security certificate issued by
VeriSign (Normally High Grade encryption of 256bit recommended). And the site
recognizes the concerns of customer regarding privacy of information. All information
submitted by customers will be securely stored, and is not accessible to other
unauthorized parties.
26
Product delivery is a dependable process of the Purchase functionality. The existing

system provides a Shipping facility to purchased items. But as the team has identified
all the delivery will be done at a basic flat rate. But this does not prioritized the need of
the customer. Therefore with the proposed system will be modifying and introduce a
method of prioritizing customer need. Delivery will be categorized in to three basic
classes, viz Standard, Priority and Express. Depending on the class site will show how
the delivery charges and the duration vary.
Online Reservation
This is a new functionality added to the system. With this customers are able to
reserve a book of interest and collect it later. This will be addressed as “Reserve
Online Collect In-store” process. As an exception customers will be able to purchase
the reserved book online without going to the In-store. The reservation can be handled
only by registered user and customer will be asked to agree with certain set of
conditions before reserving the book of interest.
Customer Forum
Existing system provides a method of contacting the company through virtue of

making enquiries. But it does not help to convey news about the bookshop to the
customer, such exhibitions, book stalls, book sales etc. Therefore team suggested a
customer forum to publish new updates about the bookshop as an advertising
strategy.
Data Mining
Since the bookshop is maintaining sales details we can use different statistical
analysis methods to analyze the trend of sales. With this bookshop can publish about
the “Best Seller” books weekly or monthly as the company needs. This permits the
readers to know about the latest trends in the society and go for them.
Also with data mining we can identify the probable book/books a regular customer is
going to buy. So with that data in hand we can analyze who are the probable
customers of a new release and let them know via Newsletters.
Readers Corner
This is an essential component of an online book store. With the advancement and
complicated life styles visiting a bookshop has become really difficult. But most
readers have the thirst to read. To facilitate these customers modern society came up
with online book stores. But most of them are reluctant to purchase online without
glancing through the pages. But with readers corners this facility will be fulfilled. There
site can publish critics, reviews etc made regarding books. So the customer can
evaluate the quality of the book reading these articles and purchase good books.
27
3.2 Proposed System
After analyzing the existing system the team came up with most optimised solution to
handle all vital bookshop transactions. The detailed Functional Requirements of the
proposed system are given bellow.
Functional Requirement: Sales Tracking Process (FR 1)

Description: Each sales item data are tagged with a RFID chip. At the Sale
Desk, operator enters the data to the system with the chip reader. And
Sales data will be sent to the central data repository to update inventory
details.
FR 1.1: Enter Item Details
Description: Using the RFID reader enter Item Details
Input: RFID chip
Process: Sale Assistant enter sales details with the RFID reader
Reader process information and provide access to item
information
An invoice will be produced at the end of transaction
The inventory will be updated appropriately
A sales record will be added to the Sales table
Output: Invoice
Post conditions: Collect the payment as mentioned in the invoice
Usecase Diagram (FR 1):
<<include>>
Add sales Record
Enter Item Data

Sales Assistent
<<include>>
Update Inventory
28
Class Diagram (FR 1):
Invoice
Item
fullAmt
itemCode
SalePersonId
type
noOfItems
price
customerId
quntity
date
name 1..n 1
GetPayments()
CheckAvailbility()
ProduceBill()
GetPrice()
UpdateInventory()
UpdateInventory()
AddSales Rec()
1
1
1 1
Payment SalesRecord
amount amount
date customerId
date
GetCash()
GiveBalance()
GetCreditCardDetails()
Sequence Diagram (FR 1):
SalesPerson Item Invoice Payment SalesRecord
1: GetPrice()
2: ProduceBill()
3: Invoice
4: GetCash()
5: GiveBalance()
6: Balance
7: CreateSalesRec()
8: SalesRecord
29
Functional Requirement: - Online Purchase (FR 2)

Description: Allowing a registered customer to log into the system, Display a
list of books available or he/she can use the available search process to
find the book of interest. Then it will be added to the shopping cart. Once
the customer is finished with online shopping can go to the “Shipping”
menu and select the delivery criteria. Then go to the payment portal and
do the payment using the credit card information submitted on
registration
FR 2.1: Authentication process.
Description: Authenticating a registered customer under Sarasavi Online shopping
system.
Preconditions: Customer is already registered under Sarasavi Online shopping

system and possesses a user name and password.
Input: User name, password
Process: Get the username and password entered by the customer and send it to
the DB stored in the central Validate the user-entered data
If they match then authenticate customer.
Output: Display a Welcome message.
Post condition: The Customer is logged on.
FR 2.2: Searching for books.
Description: Allowing the `purchaser to search for any books entering either
the Book title, Authors name or the ISBN number. Then search results
will be displayed.
Preconditions: User is logged in to the system.
Input: Book title/ Authors name / ISBN number
Process: System search for matching database entries and extract them to the
web site.
Each book entry will be displayed with basic information of the book, a
check box add to shopping cart and a link to access its critics published
in the readers corner.
Output: List of books which matches search key (Each page containing 10
entries).
30
Post condition: Customer selects a book from the list and adds to the cart or goes
for advanced search option.
FR 2.3 –: Select Delivery Conditions.

Description: Determine the delivery need and choose the best suited rate and
confirm the delivery agreements.
Preconditions: Users cart has at least single book.
Input: List of rates and options available for delivery
Process: Customer will be displayed with the different delivery options.

Customer selects best option and confirms the conditions which apply
with it.
Output: None
Post condition: Directed to the payment portal
FR 2.4 –: Online payment.

Description: Determine the cost of material and delivery and prepare the total cost.
Then customer will be prompted to enter the password again to proceed
with payment. And online bill will be displayed with printing option.
Preconditions: Users cart has at least single book and confirmed delivery method.
Input: password
Process: Customer will be displayed with the details of the transactions and
prompted to confirm if he/she wants to proceed.
Then again password will be requested to confirm identity.
Once the payment deducted from the customer’s account book shop
account will be credited.
Bill of the transaction will be displayed.
Output: Bill
Note: Online Refunds or exchanged will not be handled.
31

<<include>>
User Authentication Enter Username & password
<<include>>
Registered Customer
<<include>>
<<include>>
Online Purchase
Search the Book Enter Search Key

<<include>> <<include>>
<<include>>
Payment
Select Delivery Option
Get Customer Details
Customer Book
cName bName
cID SearchResult bISBN
cAdress bookList bAuther
cUserName bPublisher
cPassword AddBook() bPrice
1 1..n RemoveBook() 1..n 0..n
Register() MatchSearchKey() AddToCart()
Confirm() GetSearchKey() GetPrice()
Deny() 1 GetQty()
LogIn() GetDescription()
1..n
1
DeliveryOption OnlinePayment
selectedOption 1..n amount
listOfOptions date
bankOfAutherization
DisplayOptions()
SelectOption() GetCCnumber()
ConfimOption() GetPINnumber()
ConfirmPayment()
GetPassword()
GetAuthorization()
32
Sequence Diagram(FR 2):
RegisteredCust SearchList DeliveryOption Payment Bank

omer
1: LogIn()
2: WelcomeMsg
3: EnterSearchKey()
4: MatchSeachKey()
5: SearchList
6: DisplayOptions()
7: DeliveryOptionList
8: SelectOption()
9: GetPassword()
10: ConfirmPayment()
11: GetAuthorization()
12: Online Bill
Functional Requirement: - Online Reservation (FR 3)
Description: Allowing a registered customer to reserve a book for a particular

period. For that customer should into the system. Then using the search
functionality search for the book and select the nearest store (where
he/she plans to purchase the book). Then agree with reservation
agreements.

Description: Authenticating a registered customer under Sarasavi Online shopping
system.
Preconditions: Customer is already registered under Sarasavi Online shopping

system and possesses a user name and password.
33
Process: Get the username and password entered by the customer and send it to
the DB stored in the central Validate the user-entered data
Post condition: The Customer is logged on.
FR 3.2: Searching for books.

Description: Allowing the `purchaser to search for any books entering either
the Book title, Authors name or the ISBN number. Then search results
will be displayed.
Preconditions: User is logged in to the system.
Input: Book title/ Authors name / ISBN number
Process: System search for matching database entries and extract them to the
web site.
Each book entry will be displayed with basic information of the book, a
CheckedBox add to reservation cart and a link to access its critics
published in the readers’ corner.
Output: List of books which matches search key (Each page containing 10
entries).
Post condition: Customer selects a book from the list and adds to the reservation
cart or goes for advanced search option.
FR 3.3 –: Select Store of Collection and confirm Reservation.

Description: From the list of stores select the store that you are planning to
purchase it. And confirm the reservation.
Preconditions: Users reservation cart has at least single book.
Input: List of Stores/Bookshops

Confirmation of the reservation.
Process: Customer will have to select a store from the displayed list.
34
Once the reservation is done checks the customer information to find out
customers records on breach of trust. And do the reservation if
management have not put any restriction to that user. Else display the
message to notify him/her regarding the condition.
Both inventory and store manager will be notified about the reservation.
Output: Confirmed Reservation or Apology message.

Reservation number.
FR 3.4 –: Cancel Reservation.

Description: Customer cancels a previous reservation made by him/her.
Preconditions: user with a previously made reservation.
Input: reservation number
Process: Reservation conditions will be checked to determine whether they are

violated. If violated record will be added and managers will be notified.
Both inventory and store manager will be notified about the cancellation.
Output: None

<<include>>
User Authentication Enter Username & password
<<include>>
Search the Book Enter Search Key

<<include>>
Online Purchase
Registered Customer
<<include>>
<<include>>
Select Store to collect
Confirm Reservation
Cancel Reservation
<<include>>
<<include>>
Notify Inventory and Store manager
35

Customer Book
cName bName
cID bISBN
cAdress bAuther
cUserName bPublisher
cPassword bPrice
Register() 1 Reservation AddToCart()

Confirm() cID GetPrice()
Deny() listID GetQty()
LogIn() StoreID GetDescription()
1..n
0..n
CheckRestrictions()
NotifyStoreMnger()
0..n NotifyInventory() 1..n
Store CancelReservation()1 SearchResult
selectedStoreID NotfyManagement()
1..n listID
listOfStores 1 bookList
DisplayStoreList()
AddBook()
SelectStore()
RemoveBook()
ConfimStore()
MatchSearchKey()
GetSearchKey()
RegisteredCustomer SearchList Store Reservation ManagementRecords
1: LogIn()
2: WelcomeMsg
3: EnterSearchKey()
4: MatchSeachKey()
5: SearchList
6: DisplayStoreList()
7: StoreList
8: SelectStore()
9: CheckRestrictions()
10: Restriction Records
11: NotifyInventory()
12: NotifyStore()
13: CancelReservation()
14: NotifyManagement()
15: Record
36
Functional Requirement: Customer Forum Maintenance (FR 4)

Description: Top level managers or site maintainers can publish new event
details for customers. The forum feeders should log in to the system with
appropriate privilege levels. Then add the information to the forum and
select the period of time it should be displayed.

Description: Authenticating a site maintainer of Sarasavi Online shopping system.
Preconditions: User with an account of forum feeding privileges.
Process: Get the username and password entered by the user and send it to the
DB stored in the central Validate the user-entered data
Post condition: The user is logged on.
FR 4.2: Forum update
Description: Enter new event details to the forum.
Post condition: Logged in with right privileges.
Input: Event Details.
Process: Enter event details and select the time period for it to be displayed.
After the specified time period the post should be automatically added to
archive.
Output: None.
Post condition: Item posted on the forum
37
<<include>>
User Authentication Enter UserName & Password

Manager
<<include>>
Furum Update Archive Post Repost

Forum Feeders
SiteManager ForumFeeder
mID Post eID
mName postID eName
mUserID mID/eID eUserID
mPassword date ePassword
mPrivilages ePrivilages
Add() 1..n 1
1 1..n
LogIn() Delete() LogIn()
AddPost() Update() AddPost()
DeletePost() Archive() DeletePost()
UpdatePost() SetArchiveDate() UpdatePost()
AddToArchive() AddToArchive()
Archive
postID
mID/eID
date
Repost()()
38
Feeder Post Archive
1: LogIn()
2: WelcomeMsg
3: Add()
4: SetArchiveDate()
5: Delete()
6: Update()
7: Archive()
8: post
9: Repost()
10: post
Functional Requirement: Data mining Process (FR 5)

Description: Here we analyse the sales data and determine the best seller
books of the week and publish on the site’s home page. So all the site
users and information seekers can find information about sales trends in
the book market. Also we try to forecast probable customers of a newly
released book by analysing the sale history records.
FR 5.1: Determine Best Selling and publish.

Description: Find weekly Best Selling books and publish
Input: Weekly Sales Detail of books
Process: Get the sales records of individual book and analyse with statistical
models to determine whether they can be categorised as bestselling
book.
Publish all the bestselling books in a section which is reserved as ‘Best
Seller’
39
Output: Best selling books
FR 5.2: Determine probable customers and send news letters
Description: Forecast the customers for a particular new arrival and send newsletters
to notify them about the release.
Input: Customer-wise Sales record.
Process: Analyse the Sales records and determine the preferences of each
customer. Then identify the customers who prefer books belonging to
category of new release.
Send news letters to them notifying the information regarding new
release
Output: News Letter to each probable customer.
<<include>>
Publish Best Sellers
Marketing Manager <<include>>

Analyze Sales Details
Send NewsLetters
40

BestSellerList
bestSellerList
week
0..n Book
Manager AddBook()
bID
mID DeleteBook() 1..n bName
mName 1..n FindBestSellers()
bAuther
mUserID bPublisher
mPassword bISBN
mPrivilages
NewsLetter 1..n GetSalesDetails()
AnalyzeSales() AnalyzeDetails()
PublishBestSellers() cID
SendNewsLetter() listOFbIDs
1..n 0..n
SpecifyBestSeller() month
FindProbableCustomers()
AddBooks()
Deletebooks()
SendNewsletter()
GetCustomerDetails()
Manager SalesData Book BestSellers Newsletter
1: GetSalesDetails()
2: Sales Details
3: AnalyzeSales()
4: Analysis Data
5: SpecifyBestSeller()
6: AddBook()
7: DeleteBook()
8: PublishBestSeller()
9: FindProbableCustomers()
10: AddBook()
11: DeleteBook()
12: SendNewletter()
41
Functional Requirement: Readers Corner Maintenance (FR 6)

Description: Top level managers or site maintainers can publish new critics or
reviews about the books (normally these are written by external parties).
The ‘Readers Corner’ maintainers should log in to the system with
appropriate privilege levels. Then add the article to the site.
Description: Authenticating a site maintainer of Sarasavi Online shopping system.
Preconditions: User with an account of Readers Corner’ feeding privileges.
Process: Get the username and password entered by the user and send it to the
DB stored in the central Validate the user-entered data
Post condition: The user is logged on.
FR 6.2: ‘Readers Corner’ updates
Description: Enter new critic or review about a book to the Readers Corner.
Post condition: Logged in with right privileges.
Input: Review or critic article.
Process: Enter Review or critic article and select book to which it is related and
articulate both together.
Output: None.
Post condition: A Review or Critic posted on the Readers Corner.
42
UseCase Diagram (FR 6):

<<include>>
User Authentication Enter UserName & Password

Manager
<<include>>
<<include>>
Add Critics/Reviews
Site Maintainers
Binds to the book
SiteManager Article
mID ArticleID SiteMaintainer
mName mID/eID
eID
mUserID date
eName
mPassword BookID
eUserID
mPrivilages Link
ePassword
1 1..n 1..n
1 ePrivilages
LogIn() Add()
AddArticle() Delete()
LogIn()
DeleteArticle() Update()
AddArticle()
UpdateArticle() BindWithaBook()
DeleteArticle()
UpdateArticle()
43
Publisher Article Book
1: LogIn()
2: WelcomeMsg
3: Add()
4: BindWithaBook()
5: Link
6: Delete()
7: Update()
44
4. Implementation Plan
This chapter contains the implementation plan of the proposed Online Book Store
system. Supporting documents (i.e. Gantt charts, budget estimations etc.) for the
implementation plan are also included. Chapter introduces and focuses mainly on
testing strategies employed for unit, system, interface and integration testing carried
out in latter stages of the development life cycle.
4.1 Tools and Technologies
Implementation Language: Microsoft Visual ASP.NET 2.0

The system design is done using MS ASP.NET language. It is recommended
that the Visual Studio.NET 2005 to be used as the environment in developing
the system.
Host operating System: Microsoft Windows Server 2003/.NET

Since we decided to do the implementation using .NET environment it is
necessary that the system runs under Microsoft Windows environment. Hence
the recommended operating system to have the server application is Widows
2003 server. For the client application OS requirements are either any Windows
2000, XP, 2003 or Vista.
Database System: Microsoft SQL Server 2005 Enterprise Edition

Microsoft SQL server is preference over other DBMS as it is more compatible
with the development environment than any other DMBS available.
Other software required:
Rational Rose Enterprise edition –

This is used as the UML modeling tool in the designing phase of the project.
Microsoft Office Word –

This application was used as the documenting tool during the stages of
developing the final documentation.
4.2 Gantt chart for the Implementation process
45
4.3 Testing Plan
46
Test organization
The Software Test Plan is designed to prescribe the scope, approach, resources, and
schedule of all testing activities. In achieving this goal, it must identify the items to be
tested, the features to be tested, the types of testing to be performed, the personnel
responsible for testing, the resources and schedule required to complete testing, and
the risks associated with the plan.
Communication & procedures
This section serves as a procedural guide for designing test cases and test
documentation. To achieve 100% correct code, system testers shall perform both
black box and white box testing techniques. Using these techniques will enable testers
to design test cases that validate the correctness of the developing system with
respect to the requirements specification. The procedure shown here shall be used in
conjunction with the requirements specified in this document to achieve full benefits
from the testing process.
When testing procedure considered tester should identify the requirements to be

tested before actual testing is commenced. All test cases shall be derived using the
current design specification. Then identify which particular test(s) relevant and should
be carried out for each subsystem. There after review the test data and test cases to
ensure that the unit has been thoroughly verified and that the test data and test cases
are adequate to verify proper operation of the unit. It is also necessary to identify the
expected results for each test. Finally document the test case configuration, test data,
and expected results and perform the test(s).
Successful unit testing is required before the unit is eligible for component
integration/system testing. For each unsuccessful testing it requires a Problem Trouble
Report to be generated. This report shall describe the test case, the problem
encountered, its possible cause, and the sequence of events that led to the problem. It
shall be used as a basis for later technical analysis. Test documents and reports shall
be submitted to the project managers and the development team should be notified
about the success of their development work.
Test strategy
47
Testing is the process of analyzing a software item to detect the differences between
existing and required conditions and to evaluate the features of the software item. This
is carried out in sequential manner in the following order.
Unit Testing - The unit test cases shall be designed to test the validity of the
program's correctness. White box testing will be used to test the modules and
procedures that support the modules. The white box testing technique ignores the
function of the program under test and will focus only on its code and the structure of
that code. To accomplish this, a Path Testing technique shall be used. Cyclomatic
complexity of the module is determined by the flow graph generated for each module.
Test case designers shall generate cases that not only cause each condition to take
on all possible values at least once, but that cause each such condition to be
executed at least once.
Integration Testing - In this stage two units that have already been tested are
combined into a component and the interface between them is tested. Integration
testing identifies problems that occur when units are combined. By using the test plan
that requires you to test each unit and ensure the viability of each before combining
units, you know that any errors discovered when combining units are likely related to
the interface between units.
It is preferred conduct the testing according to the top-down approach. This requires
the highest-level modules be test and integrated first. The stubs should be
implemented provide lower level functionality. Also helps early release such as beta
versions with limited functionality.
System Testing - System test case design starts after the requirements specification
is baselined. The test cases generated shall directly reflect the requirements of the
functional specification. The system test case designer(s) shall design appropriate test
cases to validate the correctness of the system. The black box testing techniques shall
primarily be used at the system test level. This technique is a comparison of the actual
output with the specified output, regardless of the structure of the code or the code
unit under test.
Interface Testing – This approach helps to effectively test your UI.. It allows you to
validate your application logic without the need to actually interact with the UI. The
view can be tested to some degree by exposing methods on it that allow you access
to the various 'widgets' that display the data. By providing access to the widgets you
can query them to ensure they have been correctly updated in response to a change
to the Model.
48
Stress Testing – Stress testing deals with the quality of the application in the
environment. Since this is a web based solution stress testing is crucial. Application is
tested with overloaded server requests and determines how such situations handled
by the server. Race conditions and memory leaks are often can be easily found under
stress testing.
Test deliverables
Most probable deliverables after the completion of testing are Test Case Design,
System/Unit Test Report and Problem Trouble Report (if any).
Test Case Design document shall be the complete set of test cases to be performed
during testing along with implementation of test methods. This also establishes the
baseline approval for all system/unit test cases before coding begins.
Unit/System Test Report covers all tests cases, unit and system, performed during
testing. This will be used for either system or unit tests. Copies of the System Test
Report’s will be sent to QA&I and the group conducting the tests.
All problems or errors found during testing shall be documented by a Problem Trouble
Report. And it shall serve as a basis for further investigation of the problem. Copies of
the Problem Trouble Report's will be sent to QA&I and the group conducting the tests.
49
5. Conclusion
This online book store system is an attempt to overcome the present inefficient and
time consuming process of locating, reserving and purchasing quality reading
materials available in the store. Currently, clients have to go through a time consuming
process to perform aforementioned tasks which cause waste of labor and firms
resources. Through our online book store solution, we provide an easy way of
searching, reserving and purchasing books using latest web based technologies.
RFID technique has been utilized in the system to ensure efficient and effective
purchasing of books since RFID allows faster and robust method to provide a larger
amount of information and the reading the information is very easy and efficient since
it allows the reader to detect information even at a distance of few meters.
Clients are always verified before logging onto the online system to ensure the
security and as a preventive measure of any cyber vandalism. User data are validated
and checked for authenticity with the data stored in the system database.
Reserve Online Collect In-store process enables registered clients to reserve books
online saving time of both clients and employees while ensuring satisfaction of both
the participating parties.
Customer forum is a new advertising strategy which is coined, for the book store to
announce news about the store and other affiliated tasks which will in return provide
the firm more vicinity among customers and will support to attract new clients.
Data mining option enables both the customers and clients to make wise decision
through analysis of trends produced by the system which will be of greater use for
clients to buy quality books while book store could make necessary alterations to
amounts of stock limits in inventory to address the current needs.
Published critics, reviews of respective books provide the customer with a chance to
evaluate quality of the reading material that they are planning on purchasing. This will
help the firm to broaden up its customer base vastly while providing a quality service
to clients.
All the newly coined processes will address time consuming, ineffective and inefficient
areas of the existing system which has being wasting a lot of firms resources such as,
labor, electricity, equipment, products and services, while discouraging customers to
make purchases and repelling clients from the book store.
50
Proposed system will support both clients and the store in many areas. It’s worth
analyzing and identifying the benefits as it would directly influence the productivity of
the store.
Customer satisfaction plays the most vital role in any form of product and service
rendering store as the existence of any firm solely depends on its customer-base.
Therefore, every system should facilitate the customer satisfaction up to a certain
extent which is feasible from the company perspective. Proposed system addresses
customer satisfaction in following manner.
 Making available details, critics and reviews of books for the clients to get an
idea of the content and the standard of respective reading materials
 Online inventory provides a complete index of reading materials and their
availability
 Online reservation and purchasing saves time and money
 Online search option supports clients to locate the reading material that they
are interested in and its information within seconds
 Opportunity to be updated on latest activities such as, book exhibitions, book
stalls, new outlets of book store established and book sales (at a discount
price etc.)
 Use of modern techniques for secure transactions
The aforementioned facts ensure customer satisfaction to a greater extent benefiting

the store in;
 Retaining current customers

 Tempting current customers to attract their friends to the store
 Attracting new customers
 Enhancing the customer faith on the firm due to secure transaction techniques
while temping customers to make more online purchases
 Identifying profitable customers
 Identifying different categories of customers
 Making necessary alterations and plans to address broader range of customers
 Identifying key areas of the inventory which need to be maintained at a healthy
tock limit
 Analyzing trends to make more effective management decisions and
development of new strategies to increase profit
These particulars will make sure the broadening the customer base of the store which
will have good impact on the sales and revenue of the store.
Employee satisfaction also plays an influential role in healthy revenue levels of a firm.
Due to the proposed system, employees will have to handle minimum amount of
51
workload than that of the existing system which will help the employees to provide
optimal service to the firm while maintaining healthy physical and mental levels.
Proposed system will reduce transaction and agency cost of the store up to a certain
extent since the transactions are automated and need of minimal labor to handle work
as the their work has been governed by the system.
Even though these advantages prevail, due to lack of IT literacy and fluency of clients
and lack of distribution of internet facility will have a negative impact and it will take
some time to cover up the capital investment made on implementing the new system.
Since the technical facilities are expanding in great heaps, proposed system will
facilitate enhancing productivity immensely.
52
6. Reference and Bibliography
 Australian Computer Society, 2003, ASC Code of Ethics. Retrieved March 15,
2007, from http://www.acs.org.au.htm
 Elmasri, R. and Navathe, S. 2004. Enhanced Entity Relationship and UML. In

Fundamentals of Database Systems, 3rd Edition
 Out Source 2 India n.d. :Why Do Software Projects Fail? Retrieved 22 March 2007
from http://www.outsource2india.com/software/SoftwareProjectFailure.asp
 Six Sigma n.d. : Applying Six Sigma to Software Implementation Projects Retrieved 22
March 2007 from http://software.isixsigma.com/library/content/c040915b.asp
 Sommerville, Ian 2004. Object Oriented Design Software Engineering, 7th

Edition
 Start your journey the easy way n.d : Retrieved 4th February 2007 from
http://www.liverpooljohnlennonairport.com/TravelServices/CarParking.php
 Ramakrishnan, R. and Gehrke, J. 2003. The Relational Model In Database

Management Systems, 3rd Edition
53

System Analysis Report For Sarasavi Book Shop Colombo

Enviado por

Dados do documento

Título original

Direitos autorais

Formatos disponíveis

Compartilhar este documento

Compartilhar ou incorporar documento

Opções de compartilhamento

Você considera este documento útil?

Este conteúdo é inapropriado?

Direitos autorais:

Formatos disponíveis

System Analysis Report For Sarasavi Book Shop Colombo

Enviado por

Direitos autorais:

Formatos disponíveis

Project Proposal Sarasavi Book Shop - Colombo

UNIVERSITY: UNIVERSITY OF COLOMBO

COURSE UNIT: MANAGING INFORMATION SYSTEMS

Member Name Index No.

Kushan Gunawardane S 8066

Sutharzan Sreeskandarajan S 8149

Ramesh Gunaratne S 8060

Prinosha Kiriwandelege S 8039

Hasika Jayawickrama S 8075

Sathishka Epa S 8056

Shashika Ranasinghe S 8036

Task 01 Introduction & Objectives

Task 02 Analysis of the existing system

Task 03 Analysis of the proposed system

Task 04 Implementation Plan

Task 06 References & Bibliographies

1. Introduction & Objectives

1.2 Objectives 6–9

2. Analysis & Design of the existing system

2.1 Existing systems 10-11

2.2 Services provided by the systems 11-24

2.3 Drawbacks of the existing systems 25

3. Analysis & Design of the proposed system

3.1 System Transitions 26-27

3.2 Proposed system 28-44

4.1 Tools and Technologies 45

4.2 Gantt chart for the Implementation Process 46

4.3 Testing Plan 47-49

6. Reference and bibliography 53

1. Introduction & objectives

 “Sarasavi book sellers” is the book selling division of Sarasavi Group of

 It was established in 1955.

 Since they strive to maintain excellence in customer service and customer

 To facilitate the customers to order a particular book without wasting time to

The main objective of the system is to integrate a comprehensive book reservation

 Enhance day to day businesses

Enhance day to day businesses

 In addition, taking an inventory will become less of a headache and it

 Since the company uses a website the company should be benefited

 Since the bookshop is maintaining sales details, different statistical

 This system is developed to enhance company activities from the

 The system must be able to implement with a feasible budget affordable

 The site will have to use a security certificate issued by VeriSign.

Scalability and extendibility

 Due to the changing nature of the world and rapid advancement in

 For example if new methods discovered to provide monitoring and

 With the advancement and complicated life styles visiting a bookshop

 Due to “Reserve Online Collect In-store” process, customers are able to

2. Analysis & Design of the Existing

 Business processes related to Store Sales

Other Processes (related to manager)

o Viewing sales records

o Generating sales summaries

o Understanding the sales trends

2.2 Services provided by the systems

Use Case Diagram for Entire System

Use Case Diagram for Computerized Parts of the System

Class Diagram for Entire System

Searching Books and Reservation – Sequence Diagram

Searching Books and Reservation – Activity Diagram

Store Sales Sequence Diagram

Store Sales – Computerized Part - Sequence Diagram

Store Sales – Activity Diagram