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Human Development
Program Courses (HDPC)

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Communication Skills

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All great business are built on friend ship

James cash

Sender Message Receiver

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Intelligence
Word Vision

Personality
Hearing Visual
Memories

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Logic
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1 Motivation (self starters)

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2 Dependability and Trustworthiness
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3 Ethical Behavior
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4 Others knowledge
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5 Communication Skills
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6 Flexibility
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7 Emotional Intelligent
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1971

(%7) •
( % 38 ) •
( % 55 ) •

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( Verbal ) ( Nonverbal )
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%45 %55

(Say & Don’t Say)

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( Speech Rate ) -1
180 - 120

( Loudness ) -2
(Monotony)

(Embedded command)
( Inflection ) -3

Inflection

( Articulation ) -4
locked jaw ×
lazy lips ×
lazy Tongue ×

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(Nonverbal Communication)

(Body Angle) -1
(Facial expressions) –2
(Arm & hands) –3
(Legs) –4

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(Body Angle)

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90

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..

100% BLUE SKY RED SKY 100%

100% BLUE EARTH RED EARTH 100%

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Communication Process

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SOCIAL MATRIX
(The social style matrix)

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High Assertiveness

Drivers Expressive

High Responsiveness
Less Responsiveness

Analytical Amiable

Less Assertiveness

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