OPERATE SWITCHBORD TELEPHONE SB-3614A(V)/TT

Module/SubCourse: SS9804 Edition: A

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1. What number must you key to initiate an automatic trunk

call?
 1
5
8
9

2. You are setting up a conference call of six subscibers. There

is no answer from the fourth number requested. You
should:

call the other two requested numbers.

call the fourth number after all others have been contacted.
mark the numbers that didn't answer.
All of the above.

3. What key will illuminates to indicate that both conference

links are busy?

P key.
Reentry pushbutton.
C key.
Call status lamp.

4. Pressing the R/CGRLS pushbutton when connected to a

two party call, will:

release operator to idle state.

release called subscriber.
release operator and called subscriber.
release calling subscriber only.

5. To mark a multiparty call, what pushbutton must you press?

R/CGRLS.
Call Ans.
Staff/DTMF.
Reentry.

6. To answer a call in operator's queue which pushbutton must

you press?

Reentry.
Staff/DTMF.
OPR/RLS.
Call Ans.
7. When operating a 90 line stacked switchboard, how many
conversations can take place at one time?

15.
20.
30.
60.

8. When you must leave the switchboard unattended, what

key will you press?

Reentry.
R/CGRLS
Staff/DTMF
OPR/RLSE

9. When extending a local call you must key:

3 digits.
4 digits.
7 digits.
9 digits.

10. What must you key to monitor a call already in progress?

0 and press the reentry button.

0 and the trunk PRSL.
0 and the terminal number.
0 and the subscriber phone number.

11. You are connected to a two party call, pressing the

Clear/CDRLS pushbutton will:

release called subscriber only.

release operator to idle state.
release operator and called subscriber.
release calling and called subscriber.

12. When you extend a call to a subscriber who is off hook,

what type of tone do you receive?

Dial tone
Error tone
Busy tone
Test tone
13. How many subscribers can be in one conference call link?

Maximum of 5.
15.
No more then 7.
Up to 10.

14. What should you do when you cannot make contact with a
conference number in a conference call?

State to the originator, number is not in the conference.

Perform a one time precedence.
Press the P key.
Place a conference call on hold.

15. What do you key to extend a one time precedence call?

C.
R.
I.
P.

16. To initiate test tone the operator must be connected to:

a subscriber line.
an idle trunk.
a 2-wire circuit.
none of the above.

17. How many precedence levels are assignable to subscriber

lines?

2.
3.
5.
7.

18. To place a subscriber on hold, what pushbutton is pressed?

Staff/DTMF.
R/CGRLS.
OPR/RLSE.
Reentry.

19. What indicates an incoming precedence call is first in

queue?
 Illuminated staff/DTMF.
Flashing call answer button.
Terminal status indicator.
None of the above.

20. What is the highest level of precedence assignable on the

switchboard?

Immediate.
Route.
Flash.
Flash override.

21. What does call holding allow you to do?

Place a conference call on hold.

Place a subscriber on hold to answer precedence calls.
Place a multiparty call on hold.
Place a single subscriber on hold.

22. When directing test tone to a subscriber line, what digits

must you key?

100.
700.
800.
900.

23. You have made an error in keying a subscriber number.

What key do you press to cancel the command?

OPR/RLSE.
Clear/CDRLS.
Reentry.
R/CGRLS.

24. When extending a trunk call to another SB-3614A, how

many digits must you key?

6.
7.
10.
13.

25. To retrieve a call placed on hold, what pushbutton do you

 press?

Reentry.
OPR/RLSE.
Call Ans.
Staff/DTMF.

26. What data will you key to initiate a trunk call to an

automatic switch?

PRSLGXX
LSRPGXX
RPSLGXX
SLPRGXX

27. What tone will you receive if a called extension is not

preemptable?

Error.
Test.
Ringback.
Busy.

28. When both conference links are busy, and you attempt to
initiate a third conference, what tone will you receive?

Busy.
Error.
Test.
Dial.

29. What is the total number of conferees that can be involved

in both conference links?

5.
7.
10.
12.

30. Pressing the OPR/RLSE pushbutton while connected to a

two party call will:

release called party from link.

place operator in idle state.
place operator in reentry mode.
release calling party from link.