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INTERDEPARTMENTAL MEMORANDUM
TO: Chief Daryl K. Roberts
Synopsis of Case:
I
Over a period of approximately 14 months, Officer Robles worked
104 private duty assignments. Concurrently, there was a number of
consistently overlapping regular duty hours that were reflected
on Officer Robles' time cards, amounting to over 363 hours and
ascribed a monetary value based on his pay rate of approximately
$9,223.00.
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Counsel also argued that Officer Robles did not fill out the time
cards, Lt Dailey did; therefore, he did not commit the violation
of false entry.
Findings of Pact:
Page|3 of 17
not following the Community Service Officers policy. He also
failed to sign onto the computer aided dispatch system for the
majority of a 14 month period.
Decision:
Discussion:
Page 4 of 17
Accordingly, the hearing officer has not given significant weight
to this issue in sustaining the charge of Intentional Failure to
Comply with Lawful Orders, Procedures, Directives, or Regulations
Oral or Written.
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this assertion to be credible. This policy is one of common
knowledge and basic training throughout officers' careers. While
it is true that it is not adhered to 100% of the time, it is
generally practiced. Officers are constantly reminded to call in
anything they do for their own safety.
Attorney Halloran implied that Lieutenant Dailey did not require
Officer Robles to go online and therefore, that should-absolve
him of responsibility to adhere to that policy. Lieutenant Dailey
did not give Officer Robles proper direction in most regards. He
failed to properly supervise Officer Robles and this contributed
to his being able to exploit the system to commit the acts that
he did.
Lieutenant Dailey received disciplinary sanction for his lack of
supervision. However, there is no evidence on the record that
Lieutenant Dailey gave him instruction to contradict departmental
policy. He had minimal contact with him and rarely, if ever,
directed or inspected him. This is far different from sanctioning
Officer Robles' deviation from the policy. The lack of
supervision does not justify misconduct.
Finally, Officer Robles violated the Community Service Officer
order (2-17) by not responding to telephone calls by the end of
his tour of duty. Captain Ciesinski in his inspection of Officer
Robles found his department assigned voicemail to be full twice,
on August 7 and 12, 2009. Additionally, the order on Electronic
Communications (5-1) requires review of messages daily. Officer
Robles' time sheets show he worked August 7, 10, 11, and 12,
2009. Officer Robles testified at the hearing that he did not
check or utilize the voicemail box because he was receiving calls
from creditors.
In spite of giving his personal cell phone number to some members
of the community, this is not a department requirement. Many
officers take the further step of doing this; however, this does
not negate the need for answering the department voicemail. Not
all citizens in the neighborhood may have access to a community
service officer's personal cellular phone number. It is not
publicized. This undermines the level of customer service the
department prescribes when citizens, who go onto the department
website, or are referred by a dispatcher call in to a
neighborhood community service officer and get a full voicemail
box.
With regard to not having secured an office in his area,
according to the order on community service officers, Officer
Robles testified that he attempted but was unable to find one
that would not cost the city rent. This requirement may not
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always be complied with reasonably and therefore, the hearing
officer gave this alleged violation no weight in sustaining the
Intentional Failure to Comply with Lawful Orders, Procedures,
Directives, or Regulations Oral or Written violation.
The department did not charge Officer Robles with multiple counts
of Intentional Failure to Comply with Lawful Orders, Procedures,
Directives, or Regulations Oral or Written for each alleged
instance of violation, but rather charged him with one count to
incorporate the cumulative and aggregate violations. The hearing
officer found that to be quite reasonable and credible thus,
sustained this charge. Officer Robles did not neglect to sign on
one or two occasions. He did so as his normal routine. The order
he is being held accountable for violating is well known and
generally followed. An occasional transgression certainly might
be handled differently, but a pattern of disregard for policy
over a period such as in the instant case warrants formal
punitive discipline.
Officer Robles falsified his regular duty time cards and did so
knowingly and intentionally. In the opening statement by his
counsel, the assertion was made that Lieutenant Dailey filled out
his time cards. Notwithstanding the fact that through the
examination of Officer Robles by the department advocate, it was
ascertained that a number of the time cards, which had
overlapping problems with private duty were actually filled out
by Officer Robles and submitted to his lieutenant, he reported
the times in person and via telephone to his supervisor for
submission to payroll. Therefore, he falsified the documents,
even if by proxy.
Officer Robles admitted that he gave inaccurate times to
Lieutenant Dailey in his internal interview. He could not provide
an explanation for why other than to state he did so off the top
of his head and was mistaken. However, in his interview with
Internal Affairs and in his testimony at the hearing, Officer
Robles commented that he worked mostly "B Squad" or evening hours
because he worked private jobs. That characterization is not
accurate. The majority of his time cards reflect dayshift hours
worked (approximately 4:1 ratio).
Officer Robles assertion that this was an oversight, an
unintentional mistake, implying poor time record keeping skills
was undermined by the cumulative magnitude of the conflicts with
time cards. This case is not a handful of discrepancies that can
be blamed on poor recollection or record keeping. It is about a
14 month pattern of conduct.
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In fact, in some of the cases where he filled out or reported the
times to Lieutenant Dailey, usually on a Thursday or Friday
according to his testimony, he had conflicting hours on those
very days, hardly indicative of poor record keeping or memory. On
a Friday phone call to Lieutenant Dailey, he may have given the
hours while on a private duty assignment.
Moreover, Attorney Halloran asserted as a defense that the
department's antiquated system is substantially to blame for the
incongruities between Officer Robles' regular assignment hours
and private duty hours.
Yet simultaneously, that same lack of sophistication in the
record keeping is the defense of his client who gave inaccurate
hours week after week for over one year because he was
disorganized. This is unpersuasive to the hearing officer who
could not help but notice that Officer Robles possessed a "smart
phone" of some type at the hearing.
Officer Robles was able to recall when he missed pay based on
remembering the number of eight hour blocks he had worked the
previous week but could not remember his hours, even when filling
them out or reporting them that very day, or for the previous-
day.
Finally, Officer Robles suggested that some of the conflict may
have occurred when Lieutenant Dailey utilized his proposed times
instead of calling him to ascertain his worked hours. This
implication is again undermined by conflicts when he personally
filled out his regular hours.
Attorney Halloran produced a community organizer for the South
Meadows neighborhood, Alta Lash, who testified that Officer
Robles always returned her calls and she was satisfied with his
performance as a community service officer. She testified that he
introduced bills at the legislature, worked on problems, and
attended the monthly meeting for the South Meadows business
group.
In further questioning, she acknowledged that her contact with
him at best was only approximately 2 hours a week. This does not
evidence his being on regular duty for his whole workweek and
furthermore, those phone calls could have been made from
anywhere, including when Officer Robles was on a private duty
assignment.
Attorney Halloran also in his cross examination of Officer Robles
introduced meeting minutes from one of the South Meadows meetings
to demonstrate attendance. During the hearing, it was determined
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that Officer Robles did not attend the October 15, 2008 meeting
and it was covered by another officer. The reports submitted to
the hearing officer as part of the investigative file indicate
that on that date, Officer Robles was working a private duty
assignment from 0830 to 1530 hours and his time card reflects
1500-2300 hours; no HARTBEAT activity for that date.
Attorney Halloran proposed that no one from the community was
complaining and his supervisor did not complain or speak to him .
about his performance. But someone did complain. Captain
Ciesinski complained. Yes, the supervisor who was not "minding
the store" had no complaint.
As to the validity of the comparison to other community service
officers, it is true the distinct character of that particular
neighborhood may not lend itself to a direct one to one
comparison with other highly populous, crime plagued areas.
However, 'the activity of Officer Robles was far below reasonable
standards in the district commander's judgment. Coupled with the
evidence in this case, it is more likely that a crime drop in
that neighborhood occurred in spite of Officer Robles not because
of him.
The assertion that Officer Robles received calls on weekends,
holidays, and encountering people in his off time at the
"grocery" store is not credible. While it is true that this
occurs, the likelihood of it occurring each week for an aggregate
of 40 hours is highly unlikely.
Furthermore, to suggest that as a public or quasi-public
official, encountering people from the community in the grocery
store is compensable as work hours is patently absurd unless the
encounter forces him to engage in enforcement action.
Attorney Halloran proposed that the job of a community service
officer cannot be fit into an eight hour block due to this.
However, this does not take into account the full scope of the
community service officers' duties. Uniformed operational
officers are required to work an eight hour continuous shift by
policy and contract. They are sworn officers, not merely civilian
liaisons that can work from home or remotely.
Community service officers' duties to be the liaison to the
community is encompassed as a portion of their being present in
the neighborhood, conducting quality of life enforcement, and
handling calls for service. If they are not busy engaging in a
community meeting, conducting problem solving, or enforcing
quality of life complaints they are expected to be available to
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assist in other areas and respond to critical calls just as
patrol units.
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disciplining employees for lost time from work for legislative
duties but does not require the employers to pay for the lost
time, or prohibit them from requiring notice to employer of
taking such time. It is evident he did not put in a full shift
additional to the hours for the private duty on this particular
occasion. In fact, even if the job were cancelled upon his
arrival, the logical inference is that he did not work the full
day he was paid for.
On June 16, 2009 his private job slip reflects hours of 0800-1600
and his time card again is overlapping for the entire shift.
Attorney Halloran brought up that the HARTBEAT system has him
active from 1828 hours to 2116 hours. This does conflict with his
time card but his activity fails to establish whether he worked a
full shift or not. He was released from this private job at 1430
hours according to the Vendor Verification form for Connecticut
Natural Gas. Looked at individually, it is inconclusive as to
what he worked; whether he went home and returned later or began
his shift. However, it does evidence an instance where Officer
Robles wrote hours contradicting what he may have actually
worked. Perhaps, he did make a mistake on this time card.
On June 22, 2009 Officer Robles' time card reflects 1000-1800
hours and his private duty is from 0700-1700 hours, inclusive of
two hours overtime on the private duty. HARTBEAT then reflects
that he put himself off with dispatch at 1745 hours covering a
community meeting for another community service officer. These
meetings last a couple of hours in general and there is no
subsequent activity.
On August 14, 2009 Officer Robles' time card reflects 1700-0100
hours but he shows HARTBEAT activity from 1631 hours to 2136
hours. However, he is also listed as working a health festival on
overtime from 0700-1700 hours, indicating he left, or was
released from the overtime assignment early.
On August 17 and 18 2009 Officer Robles worked private duty and
listed regular hours of 1000-1800 for both dates. HARTBEAT shows
activity from 1032 to 1534 and 1142 to 1419 hours respectively,
indicating that he may have been released early from these
private duty assignments.
On August 21, 2009 Officer Robles had regular hours of 1200-2000
and a private job from 0800-1500 hours. HARTBEAT shows Officer
Robles on calls from 1154 to 1603 hours. This evidences that this
private job likely ended early. This was also a Friday and
Officer Robles did not fill out this time card.
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.Finally, Officer Robles' attorney offered the date of May 28,
2009 where HARTBEAT activity shows activity from 0950 • 1717
hours, although he worked no private duty that day, as an example
of Officer Robles making mistakes on his time card, which listed
0800-1600 hours. The hearing officer noticed that this entry does
appear to reflect an eight hour work day, which was notable.
The dates focused on in the department investigation cover from
August 1, 2008 to October 4, 2009. Attached in the investigative
package is a spreadsheet of the conflicts during this period.
There are 61 pay weeks spanned on that sheet. In those weeks,
there are 75 instances of overlapping shifts. 66 are 3 hours or
greater. 60 are 4 hours or greater. 52 are overlaps of 5 hours or
greater. 32 are 6 hours or greater. 10 are 7 hours or greater. 1
is 7.5 hours and 2 are 8 hour overlaps.
Both of the 8 hour overlaps were covered in testimony by Officer
Robles in his cross examination by attorney Halloran on the dates
of May 18, 2009 and June 16, 2009, as discussed in preceding
paragraphs. The 7.5 hour overlap was on June 16, 2009 and was
also covered in preceding paragraphs.
On April 20, 2009 Officer Robles worked a private duty assignment
from 0930-1730 hours while his time card reflects 1000-1800
hours. The investigative report indicates that the vendor, Mr.
Purpura of Fibertech, was certain that on the dates in question
Officer Robles worked until 1500 hours. However, this is not
contained in the recorded interview the hearing officer reviewed.
In that'interview with Internal Affairs, Mr. Purpura stated that
his permits are until 1500 so the officers will not be there past
that time in general. He also related there were jobs that have
lasted a half an hour. He could not be more definitive on this
date in question. Officer Robles shows no dispatch activity.
Officer Robles may have been released early on this date.
One of the 7 hour overlaps occurs on July 17, 2009. The time card
reflects a shift of 0700-1500 hours, which appears to have been
changed from 0800-1600 hours. The time card, according to Officer
Robles' testimony was not in his handwriting. Accordingly, this
would have been reported to Lieutenant Dailey by him and this
date was a Friday. However, the private duty slip indicates he
was called for the private job at 0730 hours, a half hour into
his shift, for times of 0800-1600 hours.
i
Furthermore, Officer Robles then worked an overtime detail for a
Jazz Fest from 1500-2300 hours on that same date. He has no
HARTBEAT activity on this date. Therefore, he worked a private
Page] 12 of 17
duty job simultaneous to his regular assignment for up to 7 hours
and could not have worked his regular shift afterwards and
mistakenly reported the wrong time to Lieutenant Dailey. The
contractor he worked for on that date, Capitol Sand, was unable
to research the date but they are not a vendor known for
releasing officers much earlier than 1500 hours. No matter what
time they released him, Officer Robles collected double pay for
some portion of that shift.
It is unclear who made the change on the time card. It is
possible that Lieutenant Dailey made the adjustment due to
conflict with the overtime card, or that Officer Robles reported
that change to him.
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On June 29, 2009 Officer Robles again worked for MJ Electric from
0800-1600 hours while his time card indicated 1000-1800 hours Mr.
Gallagher again stated that was a tough job and the officer was
probably there until at least 1530 hours. No HARTBEAT activity is
shown for Officer Robles on this date. Officer Robles identified
the handwriting for the time card on that week as his own.
On September 14, 2009 Officer Robles again worked for MJ Electric
from 0800-1500 hours (top of slip indicates 0800-1500; Robles
filled out 0800-1600 and wrote 8 hours) while his time card
indicated 1000-1800 hours. Mr. Gallagher stated it was a good bet
that he was there for most of the day. Officer Robles does show
HARTBEAT activity beginning at 1355 hours indicating he may have
been released an hour early from his private duty. His last
dispatch entry was at 1938 hours at headquarters to obtain a
notary service from a supervisor, indicating he received a
signature on his paperwork then left. Again, this would
demonstrate less than an 8 hour shift.
Officer Robles only worked one other private job for MJ Electric
on June 30, 2009 and the times were identical to the previous day
but Mr. Gallagher could not remember that job.
On November 12, 2008 Officer Robles worked a private duty
assignment listed from 0800 to 1600 hours while his time card
lists hours of 1000-1800. The contractor, Jim Garcia of
Underground Construction, in his recorded interview, remembered
the job as a long service and took more than one day because they
had 170' of pipe to install. He stated that would have been an
eight hour day. HARTBEAT shows no entries for that date. Officer
Robles in his testimony recalls that assignment and claims he was
released early.
Attachment F-3 of the investigative report by Internal Affairs
contains documents signed by Officer Robles that document his-
actual hours. The Connecticut Natural Gas Corporation fills out a
Vendor Verification Form and they fill it out with the actual
hours worked by the officer assigned to a private detail when
they sign the slip of the officer. The officer in turn signs that
form. There are three such forms that correspond to overlaps with
regard to Officer Robles, who signed each of them. There were a
few more in the files, which were not part of conflicting hours
but similarly signed with dismissal times around 1430 hours.
On October 20, 2008 the private duty slip for Connecticut Natural
Gas shows hours of 0800-1600 hours. His time card is listed as
1400-2200 hours. The Vendor Verification Form shows hours of
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0830-1430 hours. There is a half hour overlap for this date and
no HARTBEAT activity.
Finally, On July 23, 2009 the private duty slip for Connecticut
Natural Gas shows hours of 0800-1600 hours. His time card is
listed as 1200-2000 hours and identified as his handwriting. The
Vendor Verification Form shows hours of 0800-1500 hours. There is
a 3 hour overlap for this date and no HARTBEAT activity.
One of the vendor verification slips was introduced in the
questioning of Officer Robles who admitted signing it. He
testified that the foreman fills it out and believed it to be
wrong.
The hearing officer has worked for Connecticut Natural Gas in the
past and found that if there are any inaccuracies in the form,
they are on the beginning times. Connecticut Natural Gas may
start their shift at their facility and often do not arrive oh
the road until 0900 hours, or call late for an officer who will
show up around that time. The hearing officer has waited for them
on several occasions and changed the start time when he signed
their form. However, the foreman fills out the end time when he
signs the officer's slip and has him sign their form.
On December 31, 2008 Officer Robles had reported hours of 0800-
1600, as he testified in the hearing this time card was not in
his handwriting. On that same date, he worked an overtime private
detail at the XL Center for a basketball game. The time sheet for
the detail, filled out by a supervisor, shows the hours of 1030
to 1430. These detail sheets are accompanied with a roll call and
then the typed sheet generated by the private duty office, which
schedules the assignment in advance, is passed around and each
officer is directed to write their arrest code in the appropriate
box or call it out and the supervisor conducting the roll call
will write it in. Any no shows or substitutions are then crossed
out and added to the sheet. Officer Robles is listed on that
sheet and his arrest code is written in the appropriate box.
Officer Robles could not then have worked his regular assignment
from 0800-1600 hours. There is no HARTBEAT entry for Officer
Robles on this date.
The internal investigation documented a number of other instances
where there were unexplainable conflicts in the regular and
private duty assignments of Officer Robles. While there were a
couple of inaccuracies pointed out during the testimony of the
hearing, the investigation clearly meets its burden of proof in
this case.
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A preponderance of evidence establishes that Officer Robles
falsified his time cards in order to allow him to work private
duty and collect the extra pay without having to put in the
requisite hours. Attempts to individually explain away the
conflicts are not credible when looking at the totality of this
case.
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order and efficiency of the department. It is a slap in the face
to the majority of the hard working members of this department
and to the community.
Recommendation:
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