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Up e consulting industry started in t e late 19t century.


UIn t e mid 20t century, t e world war II & post war economic environment, created demand for
consultants.
Upec boom in 1990s led to uge demand for Ip Consulting.
UAll t e consulting business as grown rapidly since 2000.
UConsultancies posted significant growt from 2005 t roug 2007.
UIn 2008-2009 it marked a c allenging period, in lig t of t e global economic slowdown and
s rinking corporate budgets.
UIn 2009, many consulting firms found t emselves wit a substantial drops in t e business.
UHowever, in t e year 2010, t e performance of t e industry is focused good wit an estimated
revenue of about $345 billion.
History of Consulting

Consulting is present since the human beings started giving advice. But, when
people started giving advices for remuneration, they started considering it as
service business. The evolution of the consulting services have shown significant
change in providing services. Today the consulting services is treated as a separate
industry. The consulting services have been separated by their service fields. the
most consulted services are Management, HR, Strategic, IT, Marketing etc.

The history of consulting is very similar to the evolution of legal,


accounting, and other professional service firms. Each of these industries is
primarily reactive to client demand.
Arthur D. Little was an MIT professor and is generally considered the
first management consultant to create an entity that employed other consultants
in the U.S. (1890).
In 1926, McKinsey & Company was launched to serve general
management clients. McKinsey was a new type of consulting firm focused on
business strategy, while also providing subject matter experts for technical issues.
The emerging economy of World War II and the post-war economic
environment created new demands for consultants. As the U.S. economy grew,
companies such as the Boston Consulting Group (1963) created new ways of
examining industry, products, and process measures.
   

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A    (from t e Latin !  means "to discuss" from w ic we also derive words suc as =  and
= ) is a professional w o provides professional or expert advice in a particular area of expertise.
Some consultants are employed by a consult staffing company, a company t at provides consultants to clients. p is is
particularly common in t e tec nology sector. Consultants are often called contractors in t e tec nology sector in
reference to t eir employment contract.

Strategy consultants are common in upper management in many industries. p ere are also independent consultants
w o act as interim executives wit decision-making power under corporate policies or statutes. p ey may sit on
specially constituted boards or committees.
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Advisors ave existed since t e beginning of time--often providing advice based on subjective
opinions absent of any structure, facts, expertise or relevant experience. Unfortunately t ere
continue to be many people w o are quite capable of expressing an opinion on somet ing for w ic
t ey know not ing about.
But in t e later p ase,
More legitimately, academics, government leaders, and senior business executives ave also been
consulted for generations drawing upon t e expertise and personal experience t at t ey ave
amassed t roug out t eir long careers.
However, it was not until t e late 1800s w en t e rational, logically structured problem solving
approac es began to be formally applied to management c allenges.

Art ur D. Little founded is consulting engineer business in 1886 giving management approac
rederick W. paylor establis ed is consulting practice in 1893.
Edwin Booz establis ed is firm in 1914.
McKinsey establis ed is firm in 1926.
Jo n PA Consulting, founded in t e UK in 1943

p ese early firms Art ur D. Little, Booz & Company, and McKinsey & Company remain wit us
today.

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Types of Consulting

 Management Consulting
2. Strategy Consulting
Ip Consulting
4. Corporate inance & inancial Advisory
5. Consultant Engineers
6. Marketing Consulting
7. Consulting in Politics and t e Public Sector
8. Real Estate Consulting
)Human Resources Consulting
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Strategy consulting is one of t e core components of management consulting services. In
small- to mid-size scenarios, t e strategy consultant and t e management consultant will often be one
in t e same. In large business scenarios, t e management consultation team will often include a
specialized strategy consultant.
p e strategy consultant's job is to find solutions to problems for w ic t ere is no textbook
answer. p e strategy consultant specializes in being an innovator, w ic is a ig ly soug t after skill set
in today's complex business environments.



Information tec nology (Ip) consulting is a relatively young field t at focuses on providing
businesses wit t e tools necessary to best leverage information tec nology. In addition to providing
experience and advice, an Ip consultant will often implement, deploy, and administer Ip systems on
be alf of t e company.
  

Corporate inance Consulting supports start-ups, small businesses and public traded
companies to ac ieve t e perfect financing structure wit t e rig t mixture of debt and equity.
In t e task of financial questions financial advice is almost indispensable. inancial
Consulting assists to make t e rig t decisions.
 0

Consulting Engineers are offering value creating knowledge in various industries. Main
areas are production as well as t e construction sector. p ese industries account for a major stake of
t e economy. According to t e National Institute of Economic and Social Researc , it is for about
30% in t e UK.
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Marketing Consulting assists firms to sell t eir products and services. Marketing
Consultants ave a deep knowledge and a solid experience in ow to plan t e optimal marketing mix.
A well developed marketing strategy is t e key to, succeed against competitors. p e rig t
marketing program quantifiably leverages new product success rates, customer satisfaction and
retention, brand and customer equity.
  ÷ 

Consulting in Politics and t e Public sector became an important market for Consulting
services in t e recent years. In order to transform public services approximately £20bn were spend for
consulting services in t e years between 1997 and 2006 according to timesonline.co.uk.
Real Estate Consulting

Real Estate Consulting offers a wide range of services. Real Estate Consultants assist
acquiring and selling property. p ey also elp to develop Real Estate construction projects e.g. wit
specialized tenancy solutions. Optimal management policies for corporate real estate are also provided.
HR Consulting
HR consulting or Human Resources consulting is one of t e primary components of
management consulting but it as branc ed out into its own specialization due to t e needs of businesses
becoming more complex and specialized.
p e core fields around w ic most HR firms base t eir consulting met odologies are uman
capital, ealt and benefits, merger and acquisitions, communication, retirement, and outsourcing. Some
business will use a firm to provide all of t eir HR services w ile ot ers will use t em as needed.

Human capital is one of t e four types of fixed capital

    is a $18.4 billion industry t at as emerged from


management consulting, as clients' needs ave become more complex and specialized, widening t e gap
between HR needs and work force capabilities, and t us accentuating t e ability of HR management
consulting firms to fill t is gap.
But, t ere is a great deal of overlap between in t e services provided by firms specializing in
HR consulting, Ip consulting, and management consulting.
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HR Consulting Marketplace is Kennedy·s quintessential, annual researc t at examines t e


overall HR consulting segment and its t ree service segments: Benefits consulting, HR pec nology
consulting, and palent Management consulting. It gives in dept analysis of t e trends driving demand
for HR consulting, c anges to client spending and engagement patterns.

 ÷÷:

. 4Retirement and actuarial consulting wit respect to defined benefit, ybrid, and
defined contribution plans as well as ealt and welfare or ealt care consulting on ealt care coverage

 4Advisory on t e structure and management of t e HR function and t e
design of service delivery in an effective and cost efficient manner.
# ÷( $4Consulting on t e selection of ERP systems providers and best-of-breed
software providers as well as on HR business intelligence and analytics software
    4Advisory on t e overall people strategy and t e use of management
of uman capital assets to reac an organization·s business objectives.
(54

Many uman resources consulting firms ave developed proprietary software and support tools.
p ese can assist companies on a long-term basis wit managing t eir uman resource functions.
Companies s ould educate t emselves on w at types of tools are available, and ow t ose tools can
en ance t eir uman resource operations.
      
 

At a time w en t e majority of companies are under increasing pressure to reduce costs due to t e
weakened economy, HR departments expect to maintain t eir current strategies toward outsourcing HR services,
according to Hewitt's HR Outsourcing prends and Insig ts 2009 survey.

6 Hewitt recently surveyed 104 companies on ow t ey are using outsourcing to improve t e delivery of t eir
benefit and HR programs
6 rom t e survey results, it's clear t at outsourcing does play an integral role in HR's ability to deliver programs
to employees.
682 percent of companies t at ave measured t eir outsourcing programs said t ey realized t e benefits t ey ad
oped to gain by outsourcing.

p ere are number of reasons w y c oose to outsource HR services, including:


 : Sixty-five percent of organizations t at indicate cost savings is a primary outsourcing objective.
   *: Most of t e company use outsourcing for t e outside expertise.
/ : 81 percent of respondents indicated t at t ey met or exceeded t eir service quality
targets.
   : : Outsourcing elps to remove t e day-to-day administration of
managing HR programs so HR can focus on supporting on t eir most important business c allenges.
.<
Human resource consulting is about a $18.4 billion industry t at as emerged from management
consulting, as clients' needs ave become more complex and specialized, widening t e gap between HR needs and
work force capabilities, and t us accentuating t e ability of HR management consulting firms to fill t is gap.
Rebounding from a decline in previous 2003-2004, t e HR consulting industry saw growt of 6.1 percent in
2005 and maintained a steady growt rate of 9.1 percent in 2006, resulting in an $18.4 billion market, according
to a recent study conducted by Kennedy Information. But in 2008 it as declined to $15.1 billion. urt ermore,
t e study forecasts t at t e global HR consulting industry will experience an 8.3 percent compound annual
growt rate from 2006 to 2010. Legal and regulatory c anges regarding retirement benefits, suc as t e
enactment of t e Pension Protection Act in 2006, are identified as being t e lead drivers wit in t e U.S. market.
Ot er factors contributing to demand include increasing need for executive talent management strategies and t e
implementation of HR tec nology as well as trends in business process outsourcing, including HR outsourcing.

p ere are about 950 firms globally t at provide HR-related consulting services in suc areas as
recruitment, compensation, retention and benefits.

A study identified t e top five revenue producing HR consultancies as Mercer ($2.4 billion), Deloitte
($1.6 billion), Watson Wyatt ($1.4 billion), Aon ($1.3 billion), Pricewater ouseCoopers ($1.1 billion) Ot er
major players include powers Watson, Hewitt Associates, Hay Group and Buck Consultants, etc.
Current HR Services & Recruitment Scenario in India
÷4
Actuarial: Control pension benefits
Retirement: Maximize your return wit a compre ensive retirement strategy
Compensation: Giving best solution in compensation strategy
palent and Performance: Maintaining talent management & performance records
Government: Providing HR services to t e Govt.
Global Risk: Solution to face t e Global risk
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Recession is just a momentary situation not a long term affair Last year saw t e worse of economy all over t e world.
Lay offs, price-cutting, losing projects and many more. India, t e country w ic renders service to almost all great nations in t e
world was affected too. Big Ip giants and banks losing money started s owing pink slips to its even experienced employees. We saw
t e present and foresee t e future even worse.
p e best Manpower consultants in India w o ave t rived worked overtime to provide t e corporate and industries
wit t e best of t e man power at a prices t at could keep t em profitable in recession. p ey ave lowered t eir consultation c arges,
c anged t e interviewing process and broug t in many ot er innovative concepts to make it work and t ey ave succeeded to an
appreciable extent.
Many of t e job consultants ave placed potential candidates in t e marketing and sales sector w ic promises an ever
growing career prospect even at t is time. p e p armaceutical and medical sector too provides great career prospects a ead. Wit
more discoveries of drugs, medical tec nologies, clinical researc is booming in India. Potential candidates from various fields of
science are ired for specific purposes.
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Indian manpower recruiters are recruiting no·s of Indian professionals across t e globe. p ousands of
overseas work permit visa are issued to Indian professionals every year. Applicants w o apply overseas work permit
visa are still increasing every year.
pop recruiters will aim and focus on ow to project and place a good candidate to employers w o
desperately need to fill t e positions. p is extended relations ip s ows t at t e recruiter ave given t e quality
series to t e client.
What Do Human Resource Consultants Do Today?
Human resource consultants typically ave many duties. Generally, uman resource consultants are
outside experts w o provide direction to t e personnel or uman resources (HR) department of an organization.
÷
     

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VRecruitment and staffing
VConduct performance appraisals
VDetermine compensation and benefits for employees
VEmployee training and development
VEnsure employee safety and ealt
VAssume responsibility for uman resource researc .

A company t at is facing ig costs and t e need to lay-off employees may also ire a uman resource
consultant to provide elp. Human resource consultants may also assist wit setting t e guidelines for fair and
equitable, legal and et ical payment of employees.
What Is Human Resources Outsourcing?
Human resources outsourcing is a service t at companies can opt to pay for instead of iring
a full-time person, or multiple full-time positions, for t e same purposes. or companies t at do not
need a full-time person for certain aspects of uman resources, t ere may be a cost savings w en
compared to employing additional people. All or part of t e uman resources function can be
outsourced, including financial matters, benefits, and even recruitment and iring.
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Company HR Consulting HR Consulting No. of HR Consulting No. of full time HR
Revenue(present) Revenue(previous) Clients Cos. Consultants
1. Mercer HR $2.4 billion $2.2 billion Not available 9000
Consulting
2. Deloitte Consulting $1.587 billion $1.483 billion NA 8091

3. Watson Wyatt $1.39 billion $968 million NA 6300


Worldwide
4. Aon Consulting $1.28 billion $1.25 million NA 6500

5. Price Water House $1.1 billion $980 million 17000 5350


Coopers
6. Towers Perrin $1.027 billion $930 million NA 2069
7. Hewitt Associates $861.8 million $813.7 million 2300 NA
8. Hay Group $389 million $340 million 7000 1660
9. Segal Co. $180.2 million $180.2 million 2600 662





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Client-Centered Case Consultation


Consul tee-centered case consultation
Consul tee centered administrative consultation
Be avioral Consultation Model/Be avioral-operant Model
Organization Consultation
   

Mercer ($2.4 billion)


Deloitte ($1.6 billion)
Watson Wyatt ($1.4 billion),
Aon ($1.3 billion)
Pricewater ouseCoopers ($1.1 billion)

Ot er major players include:


powers Watson, Hewitt Associates, Hay Group and Buck Consultants
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Products: Insurance, Risk management,
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Website: AON.com
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p e Organization Advanced Consultancy Services is among t e leading Overseas


Recruitment Consultant and Manpower supplying agency wit an excellent track record
and recognized by t e Government of India.
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t e oldest professionally-run recruitment consulting firms in India. DSS is a part of t e 65 Million
US$ Datamatics Group founded by Dr L S Kanodia.
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à     is among t e few HR consulting firms t at ave grown rapidly over t e past few years, to
become one of t e fastest growing HR consulting firm in t e country.
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Axis Consultants is a major indigenous Manpower company and Placement Agency organized to provide
manpower tec nical and non tec nical consultancy services to t e IpES and Ip Industry in Hardware,
Software & pelecommunications.
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Monster.com Naukri.com

Monster Worldwide, Inc. Monster

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p ailand.
HR consulting industry as s runk by fift in recession

p e HR consulting industry as s runk by 20 per cent in t e past year as demand


suffers in t e recession, researc ers ave claimed. p e report by specialists· source
for consulting.com, w ic included a survey of t e largest buyers of consultancy
services, concluded t at t ere is still significant demand for HR consulting but it was
increasingly focused on elements t at offer a measurable financial return.
s !  
 
Consulting is an extremely broad term. p ere are many types of consulting work, or consulting fields, ranging from
business to personal services. Here is a list of 65 examples of fields w ere consultants may c oose to work.

1. Accounting 18. E-commerce


2. Advertising 19. Editorial
3. Arc itecture / Building Safety 20. Energy
4. Beauty 21. Entrepreneurs ip / Small Business Start-up
5. Business Analysis 22. Environment
6. Business C ange / Reform 23. itness
7. Business Networking 24. Home Improvement
8. Career Advice 25. Human Resources (HR)
9. C ildbirt 26. Imports / Exports
10. City Planning 27. Information pec nology (Ip)
11. Clot ing / as ion 28. Insurance
12. College Admissions 29. Intercultural Communications
13. College Planning 30. Interior Decorating
14. Computer praining 31. Investments
15. Crisis Management 32. Leaders ip
16. Diet & Nutrition 33. Legal
17. Diversity in t e Workplace
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VGlobal competition as become a t reat for t e domestic players. As globalization increases t e


opportunities, t e global players t reat t e domestic and local players.

VRecession is anot er t reat for t e consulting industry. W en it comes to HR Consulting, t e


recession as s runk t e industry by 20% in t e past year.
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