Effective Coaching & Delegation
less support than is necessary, often because of a lack of confidence in the
Background
When employees underperform, managers often respond with job
transfers, salary raises, or even dismissals, when effective coaching &
delegation may lead to a greater performance improvement at lower cost.
Some managers respond to an employee’s inability to fulfill a particular task
by assuming part of the employee’s responsibilities. This is a natural
reaction driven by a need to deal with problems quickly, but it often leads
to an over-reliance on managers for non-managerial tasks and diminished
performance by employee and manager.
It is assumed that superiors assess subordinates based on their efforts, not
the results of their work, and that they often keep much work to
themselves for lack of trust that others can do it as well. When delegating,
superiors just want to decrease their burden and there is only one way of
delegating: from superiors to subordinates. In fact, many managers provide
skills needed to train employees.
Developing coaching and delegation skills can and will give managers the
ability to understand employees’ needs and difficulties more completely,
communicate more effectively, and support employee development with
confidence leading to greater staff independence and higher-quality work.
Who should attend?
Top manager, line-managers, & team leaders.
Objectives
At the end of this course delegates will be able to:
 Define coaching at work and explain its benefits for the manager
 Apply coaching tools in the workplace
 Formulate and implement long-term coaching strategies
 explain the importance and benefits of delegating effectively
 apply successfully all the steps in delegating
 Delegate to manage effectively
Fee: N103, 376
Venue, Date & Time
De Renaissance Hotel, Obafemi Awolowo Road, Ikeja, Lagos.
Sept 20th-22nd, (9am – 6pm)
Call Bukola on 08035953151; 07028051764 / E-mail: training@patswayconsulting.com