Attitudes are learned Predisposition Attitudes have consistency Attitudes occur within a situation. Attitudes are formed by a person s experience with an object or relative information from various sources. The Cognitive Component Cognition means person s knowledge and perceptions These are acquired by a direct experience with the object. The Affective Component Emotions or feelings about a product or brand Evaluative in nature. The Conative Component Likelihood or tendency of a specific action or behavior
Attitudes are learned Predisposition Attitudes have consistency Attitudes occur within a situation. Attitudes are formed by a person s experience with an object or relative information from various sources. The Cognitive Component Cognition means person s knowledge and perceptions These are acquired by a direct experience with the object. The Affective Component Emotions or feelings about a product or brand Evaluative in nature. The Conative Component Likelihood or tendency of a specific action or behavior
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Attitudes are learned Predisposition Attitudes have consistency Attitudes occur within a situation. Attitudes are formed by a person s experience with an object or relative information from various sources. The Cognitive Component Cognition means person s knowledge and perceptions These are acquired by a direct experience with the object. The Affective Component Emotions or feelings about a product or brand Evaluative in nature. The Conative Component Likelihood or tendency of a specific action or behavior
Direitos autorais:
Attribution Non-Commercial (BY-NC)
Formatos disponíveis
Baixe no formato PPTX, PDF, TXT ou leia online no Scribd
Attributes The attitude object Attitudes are learned Predisposition Attitudes have consistency Attitudes occur within a situation
Conation Cognition
Affect
Tricomponent Model
The Cognitive Component
Cognition means person s knowledge and perceptions These are acquired by a direct experience with the object or relative information from various sources This knowledge or perception becomes beliefs.
The Affective Component
Emotions or feelings about a product or brand Evaluative in nature
The Conative Component
Likelihood or tendency of a specific action or behavior. May include behavior itself. Treated as an expression of the consumer s intentions to buy.