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INTEGRATION OF MERCHANDISING
MANAGEMENT
OF
ELEGANT TEAM DEVELOPMENT LIMITED.
TABLE OF CONTENTS
Introduction
4.1 Merchandising is a data bus between buyer and seller
4.2 Chronological processes of merchandising
4.3 Sequences of sample
4.4 First pattern
4.5 Second pattern
4.6 Counter sample
4.7 Sales man sample
4.8 Photo sample
4.9 Approval sample
4.10 Size set
4.11 Mock up
4.12 Pre-Production sample
4.13 Production sample
4.4 Shipping sample
4.15 Swatch
4.16 Trims
4.17 Communication in International Business
4.18 The information normally get about an order
419 How a merchandiser meet buyers requirements
4.20 Methods of purchasing raw materials
4.21 Procedures of imported goods
4.22 How dose the accepted order is passed on the floor
4.23 How a merchandiser track his/her production.
4.24 Conclusions
CHAPTER FIVE- SUMMARY AND
RECOMENDATION
5.1 Some problems of Merchandising Dept.
5.2 Recommendation
5.3 Conclusion
BIBLIOGRAPHY
CHAPTER-ONE
1.1 INTRODUCTION:
a. Primary sources
Direct conversation Official records
Observation of various organizational procedure
Expert opinion
b. Secondary sources
Relevant papers and different books and publications.
Manual of different departments.
• Due to the shortage of time I could not get at depth knowledge of the
Merchandising operation and implementation practices in the company, as
the period for which I was assigned to work as a merchandiser was very
short.
• The merchandisers of the company are always busy, so they could not
provide every information timely.
• Sufficient records, facts and figures are not available. These constraints
narrowed the scope of the real analysis.
• There is no special training department for study.
• At lest six months required for completion of the final report but I have
given only three months. So to acquire a vast knowledge it is the most
important limitation to me.
CHAPTER-TWO
2.2 ADDRESS:
Head Office
Elegant Team Development Limited
Unit 1-15, Block B, 9th Floor, Hoplite Industrial Centre,
3-5 Wang Tai Road, Kowloon Bay, Hong Kong
Tel : (852) 2173 2288(Main)
Fax : (852) 2370 2079
A. Woven
i. Shirt
ii. Trouser
iii. Overall
iv. Jacket
B. KNIT
i. Knitted T-Shirt
ii. Knitted Polo Shirt, Polo Pique
iii. Knitted Legging
iv. Knitted Sweat Shirt
v. Nightwear
vi. Knitted Boy’s and Girls Under Pants
a. INLAND:
b. FOREIGN:
Managing
Director
General Manager
Merchandising
2.8 Q. C. PROCESS:
1. Yarn Evenness.
2. Measurement check on each size.
3. Weight.
4. Hand feel.
5. Shrinkage.
6. Color fastness test.
b. FROM PRODUCTION
1. Color matching of yarn.
2. Knitted fabric inspection on pieces.
3. Lamp inspection on every piece.
4. 3rd inspection after Iron.
5. 4th inspection for measurement before Polybag.
6. Packing & Final audit
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CHAPTER -THREE
3.1 INTRODUCTION:
This department always cares on quality. This dept. control by the Q.C.
Managers. They verify the quality as the buyer indicates their order. They audit
all the process, pre-production to packing & final audit. Q.C. process is
indicated previous.
Total transportation activities, i.e. import- export, L/C open, or any other
Banking activities performed by Commercial department. Commercial
Managers cover all the activities.
Installed:
1 Pentium IV “Server” PC, running
- Windows XP Pro
- Winproxy
- Office XP SBE
- Norton Antivirus
- Adobe Acrobat Reader
- Windows ICS for sharing of the Internet connection
The Server has a dedicated Internet Line, (DSL, 64k downstream, 32K
upstream). Access is provided by Grameen Internet. The settings are:
IP: 203.191.32.86
Subnet mask: 255.255.255.0
Def. gateway: 203.191.32.3
DNS 1: 203.191.33.5
DNS 2: 203.191.33.8
The internet access is by default fire walled with the standard Win XP firewall.
Phone access is provided by a “Panasonic 308 EASA Phone” appliance. Right
now, there are 9 phones attached, three more are needed. A problem is that
there are only three outside lines, which cannot be expanded easily.
IT support and maintenance is handled by Technics Computers.
General suggestions:
• All of the PC’s need to have the recent Windows and Office updates
installed.
• The network switch is a 8-port model, which should be switched to one
with 16, maybe even 24 ports to accommodate visitors and future
workstations
• The Internet Firewall (currently the one which is build-in with Windows
XP) is not very secure, nor configurable. I highly recommend buying a
hardware firewall and router that also provides a VPN connection to the
Germany office.
• Further the bandwidth should be upgraded to at least 128k downstream,
better would be 256k.
• The LAN port at the “visitor desk” (Currently with no desk. The port is at
the wall of one of the sample rooms) is inactive. It seems to be connected
to the switch but either the cable is faulty, or it is not connected properly.
• The internet connection via Grameen Internet is not reliable. I’ve been
assured by Mr. Sarkar of Technics Computers that we will regrettably
have to live with this, as Grameen is at the moment the most reliable
provider in Dhaka at all. Thus the bandwidth is not secure, and the
connection can fail at any moment. A solution would be to use a slightly
more stable dial-in access as backup. The suggested hardware router
should incorporate this functionality. Still I recommend to always
keeping in mind for future workflows that internet access may not work
at any given time.
• Email is currently handled by Grameen Internet too. Their email server is
not fire walled, and also a so-called “open relay” server, which means
that it will blocked by other email servers.
• More telephones can apparently be added easily. Technics Computer
should be asked if they can provide the service to connect them.
• Currently there is no backup implemented. There is a CD-writer in the
server, which could be used for this. As the documents folder alone
exceeds 1 GB of data, a tape backup would be more convenient.
Support and Maintenance: Currently handled by Technics Computers. They
should continue with this, but in the long run, hiring an employee who is
CHAPTER- FOUR
INTRODUCTION:
is given for 2/3 pcs of garments sample send for make size set. When size set
made then they measure it. If it is OK the Yarn provide for 100% production. In
production process the merchandiser just follow up his order, what is the
condition of his order? During that total time merchandiser inform his Buyer
what is the condition of his product. In our 90 days working period I have also
follow up five whole worth order.
Def.: The first physical version of any garment as per the artwork done by
designer and/or developer.
HUMAN MIND > SKETCH > PAPER PATTERN > SAMPLE
Purpose : See the DESIGN work & test the FITTING
Status : Nothing specific
Material : Available
Price : Not conformed
Quantity : 1 (for customer) + 1 (for Merchandiser)
Delivery : As per URENGECY
Usually designer/ developer always ask for some CHANGES to the first
pattern.
Second pattern is made as per comments.
4.15 SWATCH:
Swatch is a presentation of all the materials is (Fabric & Accessories) used for
any specific style/order. Usually small piece of fabric and each piece of
accessories are attached in board paper in a systematic manner. Swatch is very
important for production line to make the correct construction of a garment and
QC department ensures it. Concerned merchandiser should confirm/approve the
swatch.
4.16 TRIMS:
Trims cover all the items used in the garment except the basic fabric. There are
hundreds of items used to manufacture the garments, proper selection of trims
and its quality are very important for styling, otherwise the garment may be
rejected or returned by the customers.
Following is a part of list that covers some names of the trims:
• Zipper/Fastener
• Sewing Thread
• Main Label
• Flag Label
• Button
• Elastic
• Eyelet
• Tags
• Tag pin
• Plastic clip
• Sticker
• Hanger
• Poly bag
• Scotch tape
• Gum tape
• Photo Board
• Back Board
• Tissue
• Carton. Etc.
• Telephone Conversation.
• Fax/ E-Mail
• Formal Meeting
• Lunch & Dinner
Here fabric and some related accessories are the main raw materials. They are:
1. Lab-Dip
2. Approval the Lab-Dip
3. Collect price Quotation
4. Negotiation
5. P.I. Received
6. Back to Back L/C transfer
7. Delivery Chelan received
• Procure of IRC
• Price Inquiry (Quotation )
• P.I. Received and Placing Order
• L/C Opening
• Received Shipping Advice
• Facing Customs
• Closing Transaction
4.23 CONCLUSION:
CHAPTER- FIVE
Summary and Recommendation
5.2 RECOMMENDATION:
Though the garments sector plays a very important role to earn foreign
exchange to our country, so buying house importance is very high. A large
amount of foreign money comes from the exporting of garments product.
Elegant Team development limited is very established garments exporting
buying house. Though a large number of workers maintain their live on this
sector. So, government should take special nursing in garments sector. Some
points are given to overcome the problems of inventory management of this
sector:
C. Most of the officer has to motive to teach every employee and researcher of
their own inspiration
.
D. Every department will communicate their problem with other department of
the company.
E. A specific department for training and research, which will provide adequate
training and research facilities for personnel for development.
5.3 CONCLUSION:
This direct study indicates the potential utility that could be derived from
undertaking more comprehensive investigations covering only merchandising
management of Elegant Team development limited. There are consequent
developments of newer knowledge can definitely contribute to increase the
efficiency of business management and this, in turn, will increase the
satisfaction of all interested buyer parties, which will be the ultimate goal of
business.
BIBLIOGRAPHY