Chana Dargan

44 Breckenridge Terrace, Irvington,

973-418-4046 alt. 973-373-2814
Summary
Talented award- winning Management professional with strong background in custom
er service, retail operation, merchandising sales; and human resources. Expertis
e in hiring Training, and supervising personnel Consistent at developing and imp
lementing effective policies and procedures. Consistent record of meeting and ex
ceeding company goals and expectations Highly familiar with budgeting, schedulin
g, payroll and inventory control. Excellent reporting and communication skills.
Professional Experience
Assistant Manager Auto Zone Newark, N.J 2006-2010
Directed daily operations including, customer service training and inventory con
trol.
Recognized for maintaining consistently superior customer service satisfaction.
Manage payroll, scheduling, and customer service. Hire trained and supervised.
Maintained personnel files and records according to state and company regulation
s . Co-Manager Wet Seal Paramus, N.J. 2003-2004
Worked in various roles including customer service, sales, and operations.
Ensured customers concerns and inquiries were resolved at store level.
Responsible for all employees meeting their daily, weekly, and monthly goal. Sto
re Manager Chiasso Inc, Short Hills, N.J.1999-2003
Ensured customer service, sales and policies were followed to company standards.
Prepared sales goals on a daily, monthly, and weekly basis.
Responsible for controlling inventory, budgeting, scheduling, sales and payroll
Assistant Store Manager, Haggar Clothing Company, Elizabeth, N.J. 1998-1999
Responsible for customer service satisfaction at store level.
Trained associates in customer service, sales, merchandising and inventory contr
ol.
Responsible for opening and closing the store and balancing deposits and registe
rs Education....................................................................
..........................................Drake Business School, N.Y, N.Y. 2003
course of study Business Management ...Skills, Microsoft Office, Power Point, Ex
cel