Dale Isner

610 Birch Blvd. * Altamonte Springs, FL 32701 * (219) 576-2940

di9e3984@westpost.net
SUMMARY OF QUALIFICATIONS
Extremely motivated and well respected leader with years of experience building
sales, ensuring operational performance, developing management teams and running
multi-unit locations. Passionate about quality and customer service. Strong re
cord of developing leaders, improving efficiency, and increasing profitability.
Outstanding interpersonal, communication, and problem solving skills.
CORE COMPETENCIES
Team Building Energizing Teachi
ng and Training
Judgment and Discretion Leadership Cu
stomer and Employee Relations Commitment Organizing and Plannin
g Quality Control
PROFESSIONAL EXPERIENCE
Hooters Restaurants, Northern Indiana June 200
9 - Present
Regional Director of Operations
Directly supervise five locations while coordinating with four other "RDO's" in
the operation and direction of the largest Hooters franchise in the country. Re
port directly to the franchise owner.
Identified areas of opportunity resulting in 25% increase in net line across 38
stores.
Streamlined operations and revised pricing in one location resulting in net line
increase of 176% in 2009.
Hooters Restaurant, Merrillville, IN
February - June 2009
General Manager
Temporarily ran franchise's largest volume unit in order to improve operations a
nd increase profitability.
Increased souvenir sales by 16% and raised profits by 25%; also achieved highest
Food Safety and Sanitation Audit score in six years.
Hooters Restaurants, Northern Indiana
1998 - February 2009
Area Supervisor
Supervised various locations across northern and central Indiana.
Won numerous awards and recognition including Supervisor of the year 2002 and 20
07.
Hooters Restaurant, Merrillville, IN
1995 - 1998
General Manager
Raised sales 42% in four years.
Received the Vince Lombardi/ GM of the year Award in 1997.
RMD Hooter Harley/ employee of the year finalist in 1996.
Lili Marlene's Restaurant, Orlando, FL 1993 - 1995
Waiter
Full service formal dining offering extensive wine selection, fresh seafood and
exceptional cuisine.
Promoted to lead day waiter after only three months of employment.
EDUCATION
University of Central Florida, Orlando, FL
Bachelor of Science: Business Administration