This document references two sources about quality management. Juran's Quality Handbook from 1999 discusses total quality management and cites Ishikawa from 1985. Ishikawa's work explores what total quality control means. Both sources reflect on quality principles from leaders in the field.
This document references two sources about quality management. Juran's Quality Handbook from 1999 discusses total quality management and cites Ishikawa from 1985. Ishikawa's work explores what total quality control means. Both sources reflect on quality principles from leaders in the field.
Direitos autorais:
Attribution Non-Commercial (BY-NC)
Formatos disponíveis
Baixe no formato DOCX, PDF, TXT ou leia online no Scribd
This document references two sources about quality management. Juran's Quality Handbook from 1999 discusses total quality management and cites Ishikawa from 1985. Ishikawa's work explores what total quality control means. Both sources reflect on quality principles from leaders in the field.
Direitos autorais:
Attribution Non-Commercial (BY-NC)
Formatos disponíveis
Baixe no formato DOCX, PDF, TXT ou leia online no Scribd