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Refer to the exhibit. Which button will close the window? A B C D

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Refer to the exhibit. Which of the icons on the Word toolbar can be used to paste text copied from or another application? A B C D
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Which two general precautions should be followed when using hand tools? (Choose two.) Use tools that are the right size and right type. Always carry pointed tools by your side with the pointed end up. Keep cutting tools sharp and in a good condition. Carry the tools used most often in your pockets.
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Refer to the exhibit. In Windows XP, what is the purpose of the button pictured? delete a folder open a folder add a file to a folder

move up a level in the folder tree

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Refer to the exhibit. Which operation begins with the user clicking on the Start button? turn on the computer start a program that is highlighted on the desktop log off or shut down the computer change the BIOS configuration
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Which device allows you to point and click? hard drive mouse printer video card
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Refer to the exhibit. Which button will minimize the window? A B

C D
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Which precaution should be taken before any electronic component is removed from a computer system? place the computer on an insulating mat make sure that the computer is unplugged attach a grounding wire to the case use only approved metal tools
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The failure rate in a certain brand of network interface card has been determined to be 15%. How many cards could be expected to fail in a company that has 80 of the cards installed? 8 10 12 15
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Which component is an input device? CPU hard drive mouse printer RAM
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Refer to the exhibit. A portion of the Start menu is shown. How would a user access e-mail? right-click the Outlook icon and choose Run from the drop-down menu highlight the Outlook icon and click the Start button right-click the Outlook icon, then press the Windows key on the keyboard left-click the Outlook icon
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It is anticipated that a company-wide system upgrade will take approximately 60 person-hours to complete. How long will it take five technicians to perform the refresh? 5 hours 8 hours 10 hours 12 hours
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Refer to the exhibit. What does the symbol shown represent? a folder, which is a collection of subfolders and files a Word document stored on the disk

a database file a program that is used to navigate the files stored on a disk
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Refer to the exhibit. What is the meaning of "04:08" in the bottom-right corner of the Windows XP screen? date time aspect ratio of the screen dimensions of the current window
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A local real estate company can have its 25 computer systems upgraded for $1000. If the compan chooses only to upgrade 10 systems, how much will the upgrade cost if the same rate is used? $100 $200 $400 $500 $600
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When climbing a ladder, what is the proper way to carry tools? Carry all tools in a proper toolbelt. Carry all tools in hands for easy access.

Carry all tools in clothing pockets to keep hands free. Carry tools with one hand only to keep one hand free to assist in climbing.
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What are two types of printers? (Choose two.) carbon transfer inkjet laser LCD
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Which component is responsible for performing all of the arithmetic and logical operations within a computer? controller card hard drive processor RAM
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Which two devices are output devices? (Choose two.) keyboard monitor mouse printer
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Which component would be located inside the computer case?

monitor printer RAM USB hard drive

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Which two questions should be answered before using any hand tool? (Choose two.) Is it in good condition? Is it the proper tool for the job? Is the color code correct? Is it accepted internationally?
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Which hardware component must be installed in a PC to provide network connectivity? PCI bus serial port network interface card expansion slot
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Refer to the exhibit. Which type of storage is shown? DVD floppy disk hard drive USB thumb drive
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Which two devices provide data storage? (Choose two.) CD-RW hard drive keyboard monitor
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Refer to the exhibit. What caused the pictured menu to appear on the user's screen? The user double-clicked a desktop icon. The user right-clicked a desktop icon. The user highlighted an icon and then pressed Enter. The user highlighted an icon and then pressed the Esc key.
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Refer to the exhibit. Which button will maximize the window? A B C D

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Refer to the exhibit. What is the meaning of the small arrow in the lower-left corner of the icon? close the application delete the application open the application using the shortcut remove the application from the Recycle Bin
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Which problem could occur if a screwdriver is used to pry the top off of a computer case? The screwdriver could slip and cause harm to the technician or to nearby individuals. The screwdriver could cause deformation to the adapter cards. The screwdriver could break and short out the motherboard.

The screwdriver could scratch the case, causing the motherboard to short circuit.
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Refer to the exhibit. Why is Undo in black, while the other items are in gray? Commands are shown in black, while edit operations are shown in gray. Groups of menu items alternate black and gray to make them easier to find. There are no operations to undo, so this operation is unavailable. There is no text to cut, copy, paste, or delete, so these operations are unavailable.
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How can a section of text in a Notepad document be highlighted to be copied to another location within the document? click the Copy icon, then drag the pointer over the text to be copied double-click the words to be copied move the pointer to the start of the text to be copied, press the Windows key, move the pointer the end of the text, and click the Copy icon click at the start of the text, drag the pointer to the end of the text, then release the button
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If a technician uses an average of 2 cans of compressed air per week for cleaning, how many cans should be ordered for 8 technicians over the next 10 weeks? 48 96 160

1152 2304
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Which device has adjustable brightness and contrast settings? keyboard monitor mouse speaker
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Which precaution should be taken when using cleaning solvents? use solvents only in confined spaces to avoid exposing others to the vapors use solvents away from sources of ignition pour excess solvents down the drain use large amounts of solvents to ensure thorough cleaning
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Refer to the exhibit. Which device is illustrated? CD-ROM computer case

laptop monitor
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