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- http://www.asq.org/learn-about-quality/basic-concepts.html
- International Organization for Standardization, Standard: ISO : , P
- Project Management Institute, A Guide to the Project Management Body of knowledge,
USA,
- Project Management Institute, A Guide to the Project Management Body of knowledge,
Ibid, USA, , P-
- Kerzner Harold, In search of excellence, USA, P
- International Organization for Standardization, Standard: ISO :
- Project Management Institute, A Guide to the Project Management Body of knowledge,
Ibid, USA, , P
- Project Management Institute, A Guide to the Project Management Body of knowledge,
Ibid, USA,
- Project Management Institute, A Guide to the Project Management Body of knowledge,
Ibid, USA,
- Project Management Institute, A Guide to the Project Management Body of knowledge,
Ibid, USA, , P
- Project Management Institute, A Guide to the Project Management Body of knowledge,
Ibid, USA, , P