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September 21, 2008

Dear Miss Berganza:

I arrived on Qantas Flight 73 from Sydney to San Francisco on the morning of Friday,
Sept 19. I picked up my luggage at Customs and then gave my luggage to an American
Airlines representative at the baggage area for connecting flights. I was connecting on
flight AA1923 from San Francisco to Los Angeles. When I landed in Los Angeles my
luggage was missing and arrived two days later on the morning of Sunday, September 21.

In my suitcase I had a laptop and the suitcase arrived without the laptop. Could you
please follow-up with the appropriate parties to try and trace down the laptop. It is an
IBM thinkpad and has an Australian plug. Please call me with any questions: 323-798-
4186.

Thank you,

Monika Wiesak
6093 Sunset Blvd.
Unit 104
Los Angeles CA, 90028
323-798-4186
mwiesak@wesleyan.edu

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