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Change Management in the Public Sector

Change Management in the Public Sector

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Publicado porArk Group
Change Management in the Public Sector
Driving change with strategy, leadership, communication and culture

One-day forum and workshops
http://www.arkgroupaustralia.com.au/Events-D094ChangeMGtPub.htm

5 - 6 December 2011
Melbourne

Download Brochure
http://www.arkgroupaustralia.com.au/dl1/D094Changemanagement_WEB.pdf

Scribd:
http://www.scribd.com/doc/63470516


According to Fortune Magazine, over 90% of change initiatives fail to deliver the strategic outcomes expected. Often this is the result of the wrong assumption that people will take to introduced changes automatically. However, especially public sector organisations often have a culture of people wanting to hold on to what they have, rather than embracing the new.

For change initiatives to succeed a carefully planned strategy, sound leadership, open, clear and concise communication and a focus on the people aspects of change are essential.

This one-day forum will provide you with opportunities to hear timely and topical public sector change management case studies. You’ll have the chance to interact and network with presenters and attendees from similar organisations to yours and share ideas and how to:

1. Use change management principles for ever changing government departments
2. Execute incremental and radical change initiatives in your organisation
3. Overcome common obstacles to change
4. Measure the progress and outcomes of your change initiative
5. Exercise change management as a positive tool for organisational renewal
Change Management in the Public Sector
Driving change with strategy, leadership, communication and culture

One-day forum and workshops
http://www.arkgroupaustralia.com.au/Events-D094ChangeMGtPub.htm

5 - 6 December 2011
Melbourne

Download Brochure
http://www.arkgroupaustralia.com.au/dl1/D094Changemanagement_WEB.pdf

Scribd:
http://www.scribd.com/doc/63470516


According to Fortune Magazine, over 90% of change initiatives fail to deliver the strategic outcomes expected. Often this is the result of the wrong assumption that people will take to introduced changes automatically. However, especially public sector organisations often have a culture of people wanting to hold on to what they have, rather than embracing the new.

For change initiatives to succeed a carefully planned strategy, sound leadership, open, clear and concise communication and a focus on the people aspects of change are essential.

This one-day forum will provide you with opportunities to hear timely and topical public sector change management case studies. You’ll have the chance to interact and network with presenters and attendees from similar organisations to yours and share ideas and how to:

1. Use change management principles for ever changing government departments
2. Execute incremental and radical change initiatives in your organisation
3. Overcome common obstacles to change
4. Measure the progress and outcomes of your change initiative
5. Exercise change management as a positive tool for organisational renewal

More info:

Published by: Ark Group on Aug 29, 2011
Direitos Autorais:Attribution Non-commercial

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> Effective leadership > Employee engagement

> Change communication > Cultural change

Presented by:

Change Management in the Public Sector
Driving change with strategy, leadership, communication and culture
One-day connected forum and workshop 5-6 December 2011 Rydges Melbourne

Hear from our expert panel of speakers:
Department of Veterans’ Affairs Department of Human Services (VIC) Country Fire Authority University of Sydney Attorney General’s Department (SA) VicRoads Department of Primary Industries (VIC)

Post-forum workshop: Tuesday, 6 December 2011

Department of Defence

E A R LY B I R D ( S a v e $ 2 0 0 ) Before 4 November 2011

www.arkgroupaustralia.com.au

According to Fortune Magazine, over 90% of change initiatives fail to deliver the strategic outcomes expected. Often this is the result of the wrong assumption that people will take to introduced changes automatically. However, especially public sector organisations often have a culture of people wanting to hold on to what they have, rather than embracing the new. For change initiatives to succeed a carefully planned strategy, sound leadership, open, clear and concise communication and a focus on the people aspects of change are essential.

This one-day forum will provide you with opportunities to hear timely and topical public sector change management case studies.You will have the chance to interact and network with presenters and attendees from similar organisations to yours and share ideas on how to government departments n Execute incremental and radical change initiatives in your organisation n Overcome common obstacles to change n Measure the progress and outcomes of your change initiative n Exercise change management as a positive tool for organisational renewal

n Use change management principles for ever changing

Connected Forum: Monday, 5 December 2011
8:45 9:15 Registration and refreshments 1:00 Chairperson’s opening remarks Networking lunch Communicating change in an open, coordinated and consistent manner ó ó ó Crafting your message and reinforcing the change effort to different audiences Using new media for communicating your change message Addressing the impact and fears of individuals

Dr Anat Hassner Nahmias, Change Management Lecturer, University of Sydney
9:30 Going through the change ó ó ó Picking the right change strategies to fit with your organisation: the private vs. public sector experience Getting the political settings right: looking inward, outward, upward, downward Guiding principles to effect change with individuals, teams and the organisation as a whole

2:00

David Spokes, Organisation Change Team, Country Fire Authority
2:45 Tracking progress and measuring the outcomes of your change project ó ó ó Outlining the importance of recording, evaluating and learning from your change management efforts Examining the dynamics that contribute to the success or failure of change and transformation initiatives in your organisation Tools and techniques for measuring progress and outcomes

Jeffrey Naqvi, Director of Strategic Communications, Attorney General’s Department (SA)
10:15 Leading your organisation successfully through incremental and radical changes ó ó Applying your personal competencies to positively affect change Walking the change journey with senior management and employees 3:30 4:00

Stacey Walton, Manager Organisational Changer, Department of Primary Industries (VIC)
Afternoon refreshments and networking Interactive discussion: Developing an innovative, dynamic and resilient culture throughout the organisation

ó Overcoming barriers, coping social learning and knowledge sharing Linking eLearning towith chaos and maintaining momentum for change

Ché Broekman, Change Manager, Department of Human Services (VIC)
11:00 Morning refreshments and networking 11:30 Achieving change in hostile and uncommitted departments ó ó ó Dealing effectively with resistance to change, emotions and change fatigue Changing the culture and behavioural norms around change Providing appropriate training and support

Hear a short introduction from the facilitator, and then have the opportunity to participate in the discussion and gain a betterunderstanding of the topic. ó Creating true innovation in a traditional organisation ó Generating a culture of continuous improvement ó Making change a part of the everyday Facilitated by: Kamini Davenport, Strategic Change Manager, Department of Defence

Timothy Little, Change Manager, Department of Veterans’ Affairs

4:45

Chairperson’s closing remarks and end of connected forum

12:15 Interactive discussion: Engaging employees in the change journey Hear a short introduction from the facilitator, and then have the opportunity to participate in the discussion and gain a better understanding of how to engage employees in change initiatives. ó ó ó Understanding who to engage with at what stage in the change process Gaining trust and buy-in for change Keeping staff in the boat when significant change is underway

Facilitated by: Louise Gartland, Organisational Change Manager, VicRoads

Post-forum workshop – Tuesday, 6 December 2011
Defying the odds: how to implement sound principles to achieve positive change
Registration: 9.00 am Workshop time: 9.30 am - 4:30pm Facilitated by: Neryl East, Writer, Speaker, Academic and Communication Specialist, Neryl East Communications

About the workshop:
We've all heard the alarming statistics about the high number of change initiatives that crash and burn or wither away to nothing. With so much written about change, why do so many organisations still get it so wrong? This workshop will tap into latest thinking, and build on the wisdom of some of the world's change leaders, to guide Pre-forum workshops: Wednesday, 26 August 2011 participants through sound principles for positive change. Discussion will include:  It's all about the people: understanding that change in organisations happens one person at a time  Ripen the issues: preparing the way for change  Don't wait to communicate: tips for effective change communication  Make change the new "normal": creating a change-ready culture And much more!

About the workshop leader:
Neryl East is a Writer, Speaker, Academic and Communication Specialist. She focuses on strategic communication and issues management, and trains organisations in communicating in plain language, engaging the community and getting messages across with impact. Neryl began her career as a radio journalist, and spent more than ten years in television as a reporter, producer and presenter. Her roles have included Manager Communications and Public Relations at Wollongong City Council, Manager Media and Communications at Shellharbour City Council, Head of Communications and Marketing at the Australian War Memorial, and Manager External Relations at the University of Western Sydney. Neryl is the author of Implementing an Effective Change Management Strategy, published by the Ark Group in August 2011, Strategic Internal Communication for Complex Organisations, and Named and Shamed: Rod Oxley’s Inside Story or the Wollongong Corruption Scandal. Neryl has a PhD and Master of Arts in Journalism from the University of Wollongong. You can find more details at www.neryleast.com.

Feedback on Neryl’s past presentations:

“Brilliant! Engaging, personable, varied. Very useful and great insights. Practical and real great style” – Nufarm “Neryl is an amazing speaker, instilling confidence in the audience. Great tips!” – GE Capital “Very energetic & informative. Great illustrative examples” – Reserve Bank of NZ

www.arkgroupaustralia.com.au

5 way s t o B o o k yo u r p l a c e at t h i s e v e n t 5 way s t o b o o k yo u r p l a c e at t h i s e v e n t
phONE: +61 1300 550 662 (02) 550 4000 phONE: +61 13008913 662 fax: +61 1300 550 663 (02) 550 4099 fax: +61 13008913 663

EMail: aga@arkgroupasia.com WEb: www.arkgroupaustralia.com.au EMail: aga@arkgroupasia.com

pOSt: Send the completed registration form to Ark Group 4099 +61 (02) 8913 4000 +61 (02) 8913 Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060 WEb: www.arkgroupaustralia.com.au pOSt: Send the completed registration form to Ark Group Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060

24 - 25 august 2011, novotel on collins, Melbourne
put yOur DEtailS hErE (plEaSE priNt): put yOur DEtailS hErE (plEaSE priNt):
OrgaNiSatiON NaME OrgaNiSatiON NaME pOStal aDDrESS pOStal aDDrESS

AB-WEB

StatE StatE fax fax

pOStCODE pOStCODE phONE phONE

Standard pricing Standard pricing Early bird (exp: 22/07/2011) Early bird (exp: 4/11/2011) Not valid with any other offer Member discount (exp: 22/07/2011) I am a member of RIMPA, IIM, ACS, Managing Partner, Member discount KIM Legal, Inside Knowledge (exp: 4/11/2011)
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Not valid with any other offer

Connected forum + workshops Connected forum + o Save $300 workshops $2585+ GST = $2843.50 o Save $200 o Save $400 $2290+ GST = $2519 $2485+ GST = $2733.50 o Save $300 $2190+ GST = $2409 o Save $500 $2385 + GST = $2623.50 o Save $400 $2090+ GST = $2299

Connected forum + workshop a b Connected forum only o Save $200 $1990 + GST = $2189 o $1495 $300 = $1644.50 o Save + GST $1890+ GST = $2079 o Save $200 $1295 + GST = $1424.50 o Save $350 $1840 + GST = $2024 o Save $250 $1245 + GST = $1369.50

Connected forum only Workshop only o $1495 + GST = $1644.50 o $995+$200 = $1094.5 o Save GST $1295 + GST = $1424.50 o Save $60 $945+ GST = $1039.5 o Save $250 $1245 + GST = $1369.50 o Save $100 $895+ GST = $984.5

pre-forum workshops a b o $695 + GST = $764.50 o Save $60 $635 + GST = $698.50 o Save $100 $595 + GST = $654.50

Delegate 1st Delegate 2nd 1st 3rd 2nd 4th FREE 3rd 4th FREE

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Event venue and accommodation Event venue and accommodation Preferential rates are available at the Novotel on Collins, Preferential rates are available at the Rydges, Melbourne. Melbourne.Please contact the hotel directly to make your Please contact the hotel directly to make your reservation, reservation, quoting ‘Ark Group Australia’ as your reference. quoting ‘Ark Group Australia’ as your reference.

Novotel on Collins, Melbourne

rydges, Melbourne
270 Collins Street 186 Exhibition Street Melbourne VIC 3000 Melbourne VIC 3000 (03) 9667 5800 (03) 9662 0511

30 days prior to the event, a 20% cancellation fee We occasionally allow reputable companies to mail details of products we feel may be of interest. will be charged. If you do not wish to receive this service, please tick this box q We occasionally allow reputable companies to mail details of products we feel may be of interest. If you do not wish to receive this service, please tick this box q

D076 D094

Sponsorship or Exhibition Opportunities Sponsorship or Exhibition Opportunities If you are interested in sponsoring or exhibiting at this event If you are interested in sponsoring or exhibiting at this event please contact Bhuwan Rai please contact Bhuwan Rai Phone: 1300 550 662 Phone: 1300 550 662 Email:aga@arkgroupasia.com Email:aga@arkgroupasia.com

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