Oracle Lifetime Support Policy: Oracle Hardware and Operating Systems

Table of Contents
This brochure provides lifecycle timeframes for hardware and operating system software. Typical hardware includes Sun servers and storage, while operating systems include Solaris, Linux and VM.

Additional Sun software is located in the Oracle Fusion Middleware, Oracle Technology and Oracle Applications Lifetime Support Policy brochures located on www.oracle.com. In addition to the terms and descriptions provided here, please see the Oracle Hardware and Systems Support Policies document located on www.oracle.com.

Oracle's Hardware Oracles Sun SPARC Servers Entry Level Oracles Sun SPARC Servers Mid Range Oracles Sun SPARC Servers - High-End Oracles Sun x64/x86 Desktop/Workstation Oracles Sun x64/x86 Servers - Entry-Level Oracles Sun StorageTek Crypto Key Management System Oracles StorageTek Virtual Tape Library (VTL) Storage Appliance Oracles Sun-4d Oracles Sun Miscellaneous Servers Oracles Sun Blade Oracles Sun Netra Storage Oracles Sun Disk Arrays (continued) Oracles Sun Network-Attached Storage (NAS) Oracles Sun Client Server Disk Oracles Sun Virtual Disk Storage (SVA) Oracles Sun B-Series Client Server Disk Oracles Sun D-Series Client Server Disk Oracles Sun FlexLine 200/300 Series Oracles Sun FlexLine 600 Series Oracles Sun Unified Storage System Oracles Sun Tape Libraries Oracles Sun SPARC Tape Oracles Sun StorEdge Libraries .Oracles Sun Automated Cartridge System Oracles Sun Storage Oracles Sun Tape Drives Oracles Sun Cobalt Server Appliances Oracles Sun Ray Client Oracles Sun Modular Datacenter Oracles Sun Networking Oracle Operating Systems Oracles Exadata System Hardware Oracles Solaris Releases Oracles Linux Releases Oracles VM Releases

7 8 9 9 10 11 11 11 11 12 14 16 16 17 17 17 18 18 18 19 19 19 20 21 21 22 23 23 24 24

26 30 30 30

Oracle Lifetime Support From Five Years to Forever

Oracle Oracle Hardware and Technology Operating Systems

Maximize your support investment and unlock the full value of your Oracle products with the industrys leading support.

Simple, predictable, flexible, and the most comprehensive coverage available, Oracle support helps drive your business success across your entire technology environment, from database to middleware to applications and to hardwarean industry first, only from Oracle.

Oracle support puts you in control of your IT planning and budgeting, while positioning you to take advantage of Oracle's technology leadership. With Oracle support, youll enjoy continued peace of mind, knowing that well always be there to support your business\

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Lifetime Support Policy:

Our Commitment to Deliver a Superior Ownership Experience

Oracle Premier Support For Systems

Support does not follow the Lifetime Support Policy. Unless otherwise noted, each stage of support is provided through the last day of the month noted on the included charts. For further information regarding specific releases, please refer to My Oracle Support.

You know that Oracles comprehensive line of Sun server and storage systems provides worldclass performance and scalability. Now you can depend on Oracles expanded technical assistance and comprehensive global support services to help you get the most out of your systems and consistently achieve your service-level requirements. Rather than dealing with multiple vendors and receiving disjointed support for system hardware and software, you can access one comprehensive support solution. Oracle Premier Support includes support coverage for system hardware, operating system software, and integrated software (e.g. firmware). For Sun servers, you get support and updates for the following operating system software: Oracle Solaris, OpenSolaris, Trusted Solaris 8, Oracle Linux and Oracle VM. With Oracle Premier Support, you know up front how long your systems will be supported. This offering includes 24/7 hardware service and all the features of Oracle Premier Support for Operating Sytems for the following timeframes: Sun hardware and integrated software for five years from their last ship date. For selected products, Oracle may extend the technical support period by offering Sustaining Support. Sun operating systems for a minimum of 8 years from the general availability date. For selected versions, Oracle may extend the technical support period by offering an additional three years of Extended Support and/or indefinite Sustaining Support. By investing in Sun servers and storage systems, youve placed your trust on a rock-solid partnership built on 25 years of award-winning innovation across a broad range of products and services. With Oracle Premier Support, you can expect the highest level of fully integrated system support the industry has to offer. You benefit from:

Major product and technology releases for operating system software and integrated software (e.g. firmware) General maintenance releases, selected functionality releases, and documentation updates for operating system software and integrated software (e.g. firmware) Onsite hardware support for Oracle/Sun server and storage systems Field Change Orders system modification recommendations Program updates, patches, fixes and security patches, and security alerts for operating system software and integrated software (e.g. firmware) Upgrade tools/scripts Certification with most new third-party products/versions and most new Oracle products Assistance with service requests 24 hours per day, 7 days a week Access to My Oracle Support 24x7 access to Oracle Unbreakable Linux Network Backport of fixes, using commercially reasonable efforts, for any Oracle Linux or Oracle VM program released from Oracle within the last six (6) months Right to use Oracle Management Pack for Linux

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Right to use Oracle Clusterware for Oracle Unbreakable Linux Non-technical customer service during normal business hours

Sustaining Support For Systems For selected system hardware, operating system software, and integrated software (e.g. firmware), Oracle may extend the technical support period by offering Sustaining Support. With Sustaining Support, you receive access to technical experts, backed by industry leading online tools and knowledgebase resources. You benefit from:

Onsite hardware support for Oracle/Sun server and storage systems eligible for Sustaining Support for Systems Program updates, patches, fixes, security patches and security alerts created during the Oracle Premier Support period General maintenance releases, selected functionality releases and documentation updates created during the Oracle Premier Support period Upgrade tools/scripts created during the Oracle Premier Support period Assistance with service requests, on a commercially reasonable basis, 24 hours per day, 7 days a week Access to My Oracle Support 24x7 access to Oracle Unbreakable Linux Network Right to use Oracle Management Pack for Linux Right to use Oracle Clusterware for Oracle Unbreakable Non-technical customer service during normal business hours

Sustaining Support does not include:

New program updates, patches, fixes, security patches, security alerts, general maintenance releases, selected functionality releases, documentation updates or upgrade tools Guaranteed availability of replacement parts Certification with most new third-party products/versions or most new Oracle products 24 hour commitment and response guidelines for Severity 1 service requests Previously released fixes or updates that Oracle no longer supports

Oracle Hardware and Operating Systems August, 2011

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Oracles Sun SPARC Desktop/Workstation

Release Sun Media Center 5 Sun Media Central 20 Ultra 3000 Creator 3D Ultra 4000 Creator 3D Ultra 1 Ultra 10 Ultra 2 Ultra 30 Ultra 450 Ultra 5 Ultra 60 SPARCstation 10 SPARCstation 20 SPARCstation 4 SPARCstation 5 SPARCstation Voyager Sun Blade 100 Server Sun Blade 150 Server Sun Blade 1000 Server Sun Blade 2000 Server Sun Blade 1500 & 1500 (Silver) Server Sun Blade 2500 & 2500 (Silver) Server Sun Ultra 25 Workstation, RoHS:Y Sun Ultra 3 Mobile Workstation Sun Ultra 45 Workstation, RoHS:Y Last Ship Date Dec 1998 Sep 1997 Mar 1999 Mar 1999 Oct 1998 Nov 2002 Aug 2000 May 1999 Aug 1999 May 2002 Oct 2002 Dec 1994 Sep 1997 Jul 1997 Dec 1998 Jan 1996 Feb 2003 Jun 2006 Dec 2002 Aug 2004 Aug 2005 Aug 2005 Oct 2008 Mar 2007 Oct 2008 Premier Support Ends Dec 2003 Sep 2002 Mar 2004 Mar 2004 Dec 2009 Dec 2008 Dec 2010 Dec 2009 Aug 2004 Dec 2010 Dec 2010 Nov 2000 Dec 2009 Jul 2002 Dec 2009 Jan 2001 Feb 2008 Jun 2011 Dec 2009 Aug 2011 Jun 2011 Jun 2011 Oct 2013 Mar 2012 Oct 2013 Sustaining Support Offered Yes Yes Yes Yes Yes Yes Yes Yes Not Available Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes TBD Not Available TBD Sustaining Support Ends Aug 2010 Aug 2010 Aug 2010 Aug 2010 Dec 2011 Dec 2011 Dec 2011 Dec 2011 Not Available Dec 2011 Dec 2011 Dec 2011 Dec 2011 Dec 2011 Dec 2011 Aug 2010 Dec 2011 Jun 2013 Dec 2011 Aug 2012 Jun 2012 Jun 2012 TBD Not Available TBD

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Oracles Sun SPARC Servers Entry Level

Release Ultra Enterprise 150 Servers Sun Fire T2000 / T2000 RoHS:YL Sun SPARC Enterprise T1000, RoHS:YL Sun SPARC Enterprise T2000, RoHS:YL Sun SPARC Enterprise T5140 Sun SPARC Enterprise T5220 Sun SPARC Enterprise T5240 Sun Enterprise 220R Sun Enterprise 250 Sun Enterprise 420R Sun Enterprise 450 Sun Fire 280R Sun Fire V100 Sun Fire V120 Sun Fire V125, RoHS:YL Sun Fire V210, V210 RoHS:YL Sun Fire V215, RoHS:YL Sun Fire V240 Sun Fire V245, RoHS:YL Sun Fire V250 Sun Fire V440, V440, RoHS:YL Sun Fire V445, RoHS:YL Last Ship Date May 1998 May 2010 Jan 2010 Jan 2010 Sep 2011 Sep 2011 Feb 2012 Nov 2002 Nov 2003 Mar 2003 Nov 2002 Apr 2005 Jun 2006 Jun 2006 Jul 2008 Nov 2007 Jul 2008 Jun 2006 Jul 2008 Sep 2005 Nov 2007 Jul 2008 Premier Support Ends May 2003 Jan 2015 Jan 2015 Jan 2015 Sep 2016 Sep 2016 Feb 2017 Dec 2010 Dec 2010 Dec 2010 Dec 2010 Apr 2011 Jun 2011 Jun 2011 Jul 2013 Nov 2012 Jul 2013 Nov 2012 Jul 2013 Sep 2011 Nov 2012 Jul 2013 Sustaining Support Offered Not Available TBD TBD TBD TBD TBD TBD Yes Yes Yes Yes Yes Yes Yes TBD Yes TBD Yes TBD Not Available Yes TBD Sustaining Support Ends Not Available TBD TBD TBD TBD TBD TBD Dec 2012 Dec 2012 Dec 2012 Dec 2012 Jun 2012 Dec 2011 TBD TBD Dec 2014 TBD Dec 2014 TBD Not Available Dec 2014 TBD

Oracle Hardware and Operating Systems August, 2011

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Oracles Sun SPARC Servers Mid Range

Release Ultra Enterprise 3000 Ultra Enterprise 4000 Ultra Enterprise 5000 Ultra Enterprise 6000 Sun Enterprise 3500 Sun Enterprise 4500 Sun Enterprise 5500 Sun Enterprise 6500 Sun Fire 3800 Sun Fire 4800 Sun Fire 4200 Sun Fire 4810 Sun Fire E2900 /E2900, RoHS:YL Sun Fire E4900/E4900, RoHS:YL Sun Fire E6800 Sun Fire E6900/E6900 RoHS:YL Sun Fire V1280, RoHS:YL Sun Fire V480 Sun Fire V490 /V490, RoHS:YL Sun Fire V880 Sun Fire V880z Sun Fire V890/V890, RoHS:YL Last Ship Date Mar 1999 Mar 1999 Mar 1999 Mar 1999 Apr 2003 Apr 2003 Apr 2003 Apr 2003 Nov 2003 May 2005 Oct 2007 Sep 2003 Jan 2008 Apr 2009 Jul 2008 Apr 2009 May 2005 Jul 2008 Apr 2009 Apr 2008 Dec 2005 Jan 2008 Apr 2009 Jun 2006 Jun 2006 Jan 2008 Apr 2009 Premier Support Ends Dec 2010 Dec 2010 Dec 2010 Dec 2010 Dec 2010 Dec 2010 Dec 2010 Dec 2010 Dec 2009 May 2011 Jan 2013 Dec 2009 Apr 2014 Apr 2014 May 2011 Apr 2014 Apr 2013 Mar 2011 Apr 2014 Jun 2011 Jun 2011 Apr 2014 Sustaining Support Offered Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes TBD Yes TBD TBD Yes TBD TBD Yes TBD Yes Yes TBD Sustaining Support Ends Dec 2012 Dec 2012 Dec 2012 Dec 2012 Dec 2012 Dec 2012 Dec 2012 Dec 2012 Dec 2010 TBD TBD Jul 2011 TBD TBD TBD TBD TBD Dec 2014 TBD TBD TBD TBD

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Oracles Sun SPARC Servers - High-End

Release Sun Enterprise 10000 Sun Fire 12K Sun Fire 15K Sun Fire E20K/E20K, RoHS:YL Sun Fire E25K/E25K, RoHS:YL Last Ship Date Jan 2004 May 2005 May 2005 Oct 2007 Apr 2009 Oct 2007 Apr 2009 Premier Support Ends Dec 2010 May 2011 May 2011 Apr 2014 Apr 2014 Sustaining Support Offered Yes Yes Yes TBD TBD Sustaining Support Ends Dec 2012 May 2012 TBD TBD TBD

Oracles Sun x64/x86 Desktop/Workstation

Release Sun Java Workstation W1100z Sun Java Workstation W2100z Sun Ultra 20 M2 Workstation, RoHS:Y Sun Ultra 20 Workstation / ROHS Sun Ultra 24 Workstation, RoHS:Y Sun Ultra 27 Workstation Ultra 40 M2 Workstation, RoHS:Y Sun Ultra 40 Workstation, RoHS:Y Sun Ultra 80 Workstation Last Ship Date May 2006 Jun 2006 Mar 2009 Jul 2007 Jan 2010 Sep 2010 Mar 2009 May 2007 Oct 2002 Premier Support Ends May 2011 Jun 2011 Mar 2014 Jul 2012 Jan 2015 Sep 2015 Mar 2014 Aug 2012 Dec 2008 Sustaining Support Offered Not Available Not Available TBD Yes TBD TBD TBD Not Available Not Available Sustaining Support Ends Not Available Not Available TBD TBD TBD TBD TBD Not Available Not Available

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Oracles Sun x64/x86 Servers - Entry-Level

Release Sun Fire V20z Sun Fire V40z Sun Fire V60x Sun Fire V65x Sun Fire X2100/X2100, RoHS:YL Sun Fire X2100 M2, RoHS:YL Sun Fire X2200 M2, RoHS:YL Sun Fire X2250 Sun Fire X2270 Sun Fire X4100/X4100, RoHS:YL Sun Fire X4100 M2 Sun Fire X4140 Sun Fire X4170 Sun Fire X4150, RoHS:YL Sun Fire X4200/X4200, RoHS:YL Sun Fire X4200 M2, RoHS:YL Sun Fire X4240 Sun Fire X4250 Sun Fire X4270/4275 Sun Fire X4440 Sun Fire X4450 Sun Fire x4540 Sun Fire X4640 Sun Fire X4500, RoHS:YL Sun Fire X4600, RoHS:YL Sun Fire X4600 M2 Sun Fire X4950 Last Ship Date Nov 2007 Jun 2007 Apr 2005 Apr 2005 Jun 2007 Sep 2009 Apr 2010 Mar 2010 Sep 2010 Aug 2008 Feb 2010 Sep 2010 Oct 2010 Apr 2010 Aug 2008 Sep 2009 Sep 2010 Apr 2010 Oct 2010 Sep 2010 Oct 2010 Dec 2010 Dec 2010 Mar 2009 Nov 2007 Jun 2010 Feb 2010 Premier Support Ends Nov 2012 Oct 2012 Apr 2011 Apr 2011 Jun 2012 Sep 2014 Apr 2015 Mar 2015 Sep 2015 Jan 2013 Feb 2015 Sep 2015 Oct 2015 Apr 2015 Aug 2013 Sep 2014 Sep 2015 Apr 2015 Oct 2015 Sep 2015 Oct 2015 Dec 2015 Dec 2015 May 2014 Nov 2012 Jun 2015 Feb 2015 Sustaining Support Offered Not Available Not Available Yes Yes Yes TBD TBD TBD TBD Not Available TBD TBD TBD TBD Not Available TBD TBD TBD TBD TBD TBD TBD TBD TBD Not Available TBD TBD Sustaining Support Ends Not Available Not Available TBD TBD Jun 2012 TBD TBD TBD TBD Not Available TBD TBD TBD TBD Not Available TBD TBD TBD TBD TBD TBD TBD TBD TBD Not Available TBD TBD

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Oracles Sun StorageTek Crypto Key Management System

Release StorageTek Cyrpto Key Management Station Ultra 20 (V1.x) Sun StorageTek Crypto Key Management System x2100 M2 (V2.0) Sun StorageTek Crypto Key Management System x2200 M2 (V2.1 & V2.2) Last Ship Date Dec 2008 Sep 2009 Apr 2010 Premier Support Ends Dec 2013 Sep 2014 Apr 2015 Sustaining Support Offered TBD TBD TBD Sustaining Support Ends TBD TBD TBD

Oracles StorageTek Virtual Tape Library (VTL) Storage Appliance*

Release StorageTek Virtual Tape Library (VTL) 2.0 StorageTek Virtual Tape Library (VTL) Value StorageTek Virtual Tape Library (VTL) Plus 1.0 StorageTek Virtual Tape Library (VTL) Plus 2.0 StorageTek Virtual Tape Library (VTL) Prime Last Ship Date Oct 2007 Feb 2009 Dec 2008 Oct 2010 Oct 2010 Premier Support Ends* Oct 2012 Dec 2013 Dec 2013 Dec 2013 Dec 2013 Sustaining Support Offered Software Only Software Only Software Only Software Only Software Only Sustaining Support Ends* Oct 2012 Dec 2013 Dec 2013 Dec 2013 Dec 2013

* Premier Support applies only to the hardware appliance. Software gets Sustaining Support. Oracles Sun-4d
Release Cray Superserver 6400 SPARCcenter 2000/2000E SPARCserver 1000/1000E Last Ship Date Jun 1997 Apr 1997 Apr 1997 Premier Support Ends Jun 2002 Apr 2002 Apr 2002 Sustaining Support Offered Yes Yes Yes Sustaining Support Ends Aug 2010 Dec 2011 Dec 2011

Oracles Sun Miscellaneous Servers

Release E&S 3150 E&S 3200 E&S 3250 E&S 3300 Media Central LGE E250 StorEdge Media Central MED E250 StorEdge Media Central SML E250 StorEdge Last Ship Date Sep 2001 Aug 1997 Sep 1997 Sep 1997 Nov 2003 Nov 2003 Nov 2003 Premier Support Ends Sep 2001 Aug 2002 Sep 2002 Sep 2002 Nov 2008 Nov 2008 Nov 2008 Sustaining Support Offered Yes Yes Yes Yes Yes Yes Yes Sustaining Support Ends Aug 2010 Aug 2010 Aug 2010 Aug 2010 Nov 2008 Nov 2008 Nov 2008

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Oracles Sun Blade

Release Sun Fire B1600 Sun Blade B100S Sun Blade B100X Sun Blade B200X Sun Blade 6000 A90-A, A90-B chassis Sun Blade 6048 Chassis Sun Blade T6300 Server Module, RoHS:YL Sun Blade T6320 Sun Blade T6340 Sun Blade X6220 Server Module, RoHS:YL Sun Blade X6240 Server Module Sun Blade X6250 Server Module, RoHS:YL Sun Blade x6270 Sun Blade X6275 Server Module Sun Blade X6440 Server Module Sun Blade X6450 Server Module Sun Blade 8000/8000 P, RoHS:YL Sun Blade X8400 Server Module, RoHS:YL Sun Blade X8420 Server Module, RoHS:YL Sun Blade X8440 Server Module, RoHS:YL Sun Blade X8450 Server Module Sun Blade 6000 Disk Module Last Ship Date Jul 2005 Jul 2005 Jul 2005 Jul 2005 Sep 2011 Mar 2011 Aug 2009 Sep 2011 Sep 2011 May 2009 Sep 2010 Apr 2010 Oct 2010 Aug 2011 Sep 2010 Apr 2010 Sep 2009 Sep 2007 Jul 2009 Jul 2009 Jul 2009 Jan 2011 Premier Support Ends Jul 2010 Jul 2010 Jul 2010 Jul 2010 Sep 2016 Mar 2016 Aug 2014 Sep 2016 Sep 2016 May 2014 Sep 2015 Apr 2015 Oct 2015 Aug 2016 Sep 2015 Apr 2015 Sep 2014 Sep 2012 Jul 2014 Jul 2014 Jul 2014 Jan 2016 Sustaining Support Offered Yes Yes Yes Yes TBD TBD TBD TBD TBD TBD TBD TBD TBD TBD TBD TBD TBD Not Available TBD TBD TBD TBD Sustaining Support Ends Dec 2010 Dec 2010 Dec 2010 Dec 2010 TBD TBD TBD TBD TBD TBD TBD TBD TBD TBD TBD TBD TBD Not Available TBD TBD TBD TBD

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Oracles Sun Netra Servers

Premier Support Ends Oct 2002 May 2003 May 2003 May 2003 May 2003 May 2003 May 2003 May 2003 May 2003 Jun 2011 Apr 2013 Sustaining Support Offered Yes Yes Yes Not Available Yes Yes Yes Yes Yes Not Available TBD Sustaining Support Ends Dec 2010 Aug 2010 Aug 2010 Not Available Aug 2010 Aug 2010 Aug 2010 May 2011 Dec 2011 Not Available TBD

Release Netra i 1/140 Netra i 1/150 Netra i 1/170 Netra i 1/170E Netra i 1/200E Netra i 3000 Netra i 4000 Netra i 5000 Netra i Creator 170E Server Netra 120 Netra 1280, 1280, RoHS:YL

Last Ship Date Oct 1997 May 1998 May 1998 May 1998 May 1998 May 1998 May 1998 May 1998 May 1998 Jun 2006 Apr 2008

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Oracles Sun Netra Servers (continued)

Release Netra 1290, RoHS:YL Netra 20 Netra 210, RoHS:YL Netra 240, 240, RoHS:YL Netra 440, 440, RoHS:YL Netra CP 3010 Netra CT 400 Netra CT 800 Netra CT 810 Netra CT 820 Netra T1 AC200 Netra T1 DC200 Netra X1 Netra X4200 M2 Netra X4450 Netra FT1500 & FT1600 Netra ft 1800 Netra t 1100 Netra t 1120 Netra t 1125 Netra t 1400 Netra t 1405 Netra T6340 Netra t 2000 Netra t1 100 Netra t1 105 Last Ship Date Apr 2010 Apr 2005 Dec 2009 May 2009 May 2009 May 2008 Nov 2004 Nov 2004 Sep 2011 Jun 2006 Feb 2003 Feb 2003 Oct 2002 Oct 2011 Dec 2010 Dec 2002 Dec 2002 Jun 1999 Dec 2002 Dec 2002 Jun 2004 Jun 2004 Sep 2011 Apr 2011 Nov 2002 Nov 2002 Premier Support Ends Apr 2015 Apr 2010 Dec 2014 May 2014 May 2014 May 2013 Nov 2011 Nov 2011 Sep 2016 Jun 2011 Feb 2008 Feb 2008 Oct 2007 Oct 2016 Dec 2015 Dec 2007 Dec 2007 Jun 2004 Dec 2011 Dec 2011 Jun 2011 Jun 2011 Sep 2016 Apr 2016 Dec 2011 Dec 2011 Sustaining Support Offered TBD Yes TBD TBD TBD TBD Not Available Not Available TBD Not Available Not Available Not Available Yes TBD TBD Not Available Not Available Yes Yes Yes Not Available Not Available TBD TBD Yes Yes Sustaining Support Ends TBD Dec 2011 TBD TBD TBD TBD Not Available Not Available TBD Not Available Not Available Not Available Dec 2011 TBD TBD Not Available Not Available Aug 2010 Dec 2012 Dec 2012 Not Available Not Available TBD TBD Dec 2012 Dec 2012

Oracles Sun Netra Storage

Release Netra st A1000 Netra st D1000 Netra st D130 Last Ship Date Sep 2004 Sep 2004 Aug 2002 Premier Support Ends Sep 2011 Sep 2009 Dec 2010 Sustaining Support Offered Not Available Yes Yes Sustaining Support Ends Not Available Dec 2011 Dec 2012

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Oracles Sun Disk Arrays

Premier Support Ends Feb 2001 Jun 2003 Jun 2004 Dec 2014 Jun 2011 Dec 2014 Jul 2014 Jun 2012 Feb 2010 Feb 2010 Jan 2011 Jun 2012 Oct 2010 Feb 2010 Jun 2012 Feb 2010 Jun 2009 Jun 2009 Oct 2010 Oct 2010 Jun 2013 Jun 2013 Jun 2013 Sustaining Support Offered Not Available Yes TBD Not Available Not Available Not Available Not Available Not Available Not Available Yes Not Available Not Available Not Available Not Available Yes Yes Yes Yes Yes Not Available Not Available Not Available Sustaining Support Ends Not Available Aug 2010 TBD Not Available Not Available Not Available Not Available Not Available Not Available Jun 2012 Not Available Not Available Not Available Not Available Mar 2011 Dec 2010 Dec 2010 Dec 2011 Dec 2011 Not Available Not Available Not Available

Release SPARC Storage Array (SSA) 112, 114, 200, 210, 214 & 219 RSM Array 2000 Sun StorEdge 3120/3120, RoHS:YL Sun StorEdge 3310 Sun StorEdge 3320, RoHS:YL Sun StorEdge 3510 FC Array/3510 FC Array, RoHS:YL Sun StorEdge 3511 FC Array Sun StorEdge 3900 Revenue Sun StorEdge 3910/3960 Sun StorEdge 6020/6120 Array Sun StorEdge 6130 Sun StorEdge 6320 Sun StorEdge 6910 Sun StorEdge 6920 Sun StorEdge 6960 Sun StorEdge 9910 Sun StorEdge 9960 Sun StorEdge 9970 Sun StorEdge 9980 Sun StorEdge 9985 Sun StorEdge 9985v Sun StorEdge 9990/9990, RoHS:YL

Last Ship Date Feb 1996 Jun 1998 Jun 1999 Mar 2007 Dec 2009 Jun 2006 Dec 2009 Sep 2007 Jul 2009 Mar 2007 Feb 2005 Feb 2005 Jan 2006 Jun 2007 Dec 2005 Feb 2005 Jun 2007 Feb 2005 May 2005 May 2005 Oct 2005 Oct 2005 May 2008 Sep 2010 May 2008

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Oracles Sun Disk Arrays (continued)

Release Sun StorEdge 9990V Sun StorEdge A1000 Sun StorEdge A3000 Sun StorEdge A3500 Sun StorEdge A3500FC Sun StorEdge A5000 Sun StorEdge A5100 Sun StorEdge A5200 Sun StorEdge A7000 Sun StorEdge D1000 Sun StorEdge D2 Sun StorEdge D240 Media Tray Sun StorEdge S1 Sun StorEdge T3 Sun StorEdge T3+ Sun StorEdge T300 StorageTek 2510, 2530, 2540,2501 Sun StorageTek 5800 Sun Storage 6540, RoHS:YL StorageTek 6140 Last Ship Date Sep 2010 Sep 2004 Jan 1999 May 2001 May 2001 Aug 1999 Feb 2001 Feb 2004 Jun 2000 Sep 2004 Sep 2004 Jun 2009 Jun 2006 Feb 2005 Feb 2005 Feb 2005 Jul 2011 Apr 2009 Jan 2010 Dec 2010 Premier Support Ends Jun 2013 Sep 2011 Jan 2004 Dec 2008 Dec 2006 Feb 2011 Dec 2011 Feb 2011 Jun 2005 Sep 2011 Sep 2011 Jun 2014 Jun 2012 Feb 2012 Feb 2012 Feb 2012 Jul 2016 Apr 2014 Jan 2015 Dec 2015 Sustaining Support Offered Not Available Yes Yes Yes Yes Yes Not Available Yes Yes Yes Yes TBD Yes Yes Not Available Not Available TBD TBD TBD TBD Sustaining Support Ends Not Available Sep 2012 Dec 2010 Dec 2010 Dec 2010 Dec 2011 Not Available Dec 2011 Aug 2010 Sep 2012 Sep 2012 TBD Jun 2013 Feb 2013 Not Available Not Available TBD TBD TBD TBD

Oracles Sun Network-Attached Storage (NAS)

Release Sun StorEdge N8000 Sun StorEdge N8200 Filer Sun StorEdge N8400 Filer Sun StorEdge N8600 Filer Sun StorEdge 5210 NAS Sun StorEdge 5310 NAS Sun StorageTek 5220 NAS, RoHS:YL Sun StorageTek 5320 NAS, 5320 NAS, RoHS:YL Last Ship Date May 2002 May 2002 May 2002 May 2002 Jan 2007 Jul 2006 Mar 2009 Mar 2009 Premier Support Ends May 2008 May 2008 Mar 2007 Mar 2007 Jan 2012 Jul 2011 Mar 2014 Mar 2014 Sustaining Support Offered Not Available Not Available Not Available Not Available Not Available Not Available TBD TBD Sustaining Support Ends Not Available Not Available Not Available Not Available Not Available Not Available TBD TBD

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Oracles Sun Client Server Disk

Release 9170 / 9170L Disk Cabinets 9175 Disk Subsystem 9176 Disk Subsystem 913X Disk Drawer Module 914X OPENStorage Disk Last Ship Date Not Available Not Available Not Available Not Available Not Available Premier Support Ends Dec 2009 Dec 2005 Dec 2005 Dec 2004 Dec 2004 Sustaining Support Offered Yes Not Available Not Available Not Available Not Available Sustaining Support Ends Dec 2010 Not Available Not Available Not Available Not Available

Oracles Sun Virtual Disk Storage (SVA)

Release 9200 Virtual Disk Storage 9393 RVA / SVA 9500 Shared Virtual Array (SVA) V2X V2X2-V2X4f SVA V960 Shared Virtual Array (SVA) Last Ship Date Not Available Not Available Not Available Dec 2004 Dec 2009 Not Available Premier Support Ends Dec 2006 Dec 2006 Dec 2006 Dec 2009 Oct 2014 Dec 2007 Sustaining Support Offered Not Available Not Available Not Available Yes TBD Not Available Sustaining Support Ends Not Available Not Available Not Available Dec 2010 TBD Not Available

Oracles Sun B-Series Client Server Disk

Release B150 STK Legacy B200 Disk Subsystem (SATA) B250 STK Legacy B280BD2 STK Legacy Last Ship Date Dec 2005 Not Available Dec 2005 Dec 2005 Premier Support Ends Dec 2010 Dec 2011 Dec 2010 Dec 2010 Sustaining Support Offered Not Available Yes Not Available Not Available Sustaining Support Ends Not Available Feb 2012 Not Available Not Available

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Oracles Sun D-Series Client Server Disk

Release D173 Disk Subsystem D178 Disk Subsystem D200 Drive Module D220 Disk Subsystem D280 Disk Subsystem Last Ship Date Not Available Not Available Not Available Not Available Not Available Premier Support Ends Dec 2007 Dec 2009 Dec 2011 Dec 2010 Dec 2011 Sustaining Support Offered Not Available Yes Yes Not Available Yes Sustaining Support Ends Not Available Dec 2010 Feb 2012 Not Available Feb 2012

Oracles Sun FlexLine 200/300 Series

Release FLA200 Drive Module FLA300 Drive Module FLC200 Drive Module 210 Array (FLX210) 240 Array (FLX240) D240 & FLC240 280 Array (FLX280) 380 Array (FLX380) Last Ship Date Not Available May 2007 Not Available Not Available Not Available Not Available May 2007 Premier Support Ends Dec 2011 May 2012 Dec 2011 Dec 2011 Dec 2011 Dec 2011 May 2012 Sustaining Support Offered Yes Not Available Yes Yes Yes Yes Yes Sustaining Support Ends Feb 2012 Not Available Feb 2012 Feb 2012 Feb 2012 Feb 2012 TBD

Oracles Sun FlexLine 600 Series

Release FlexLine 600 Series Storage Systems (FLX600) (FLC 600/FLX680) Last Ship Date Not Available Premier Support Ends Dec 2011 Sustaining Support Offered Yes Sustaining Support Ends Feb 2012

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Oracles Sun Unified Storage System

Release Sun Storage 7110 Sun Storage 7210 Sun Storage 7310 Sun Storage 7410 Sun ZFS Storage 7720 Sun Storage J4500 Storage J4200/J4400 Last Ship Date Jun 2010 Oct 2010 Dec 2010 Dec 2010 Jun 2011 Oct 2010 Dec 2010 Premier Support Ends Jun 2015 Oct 2015 Dec 2015 Dec 2015 Jun 2016 Oct 2015 Dec 2015 Sustaining Support Offered TBD TBD TBD TBD TBD TBD TBD Sustaining Support Ends TBD TBD TBD TBD TBD TBD TBD

Oracles Sun Tape Libraries

Release Last Ship Date May 2007 Jan 2009 Jan 2009 Jan 2009 Premier Support Ends Jan 2014 Jan 2014 Jan 2014 Sustaining Support Offered TBD TBD TBD Sustaining Support Ends TBD TBD TBD

Sun StorEdge L700/StorageTek L700 RoHS:YL Sun StorageTek C2, RoHS; YL Sun StorageTek C4, RoHS:YL

Oracles Sun SPARC Tape

Release SPARCstorage DLT 4700 Last Ship Date Jul 1998 Premier Support Ends Jul 2003 Sustaining Support Offered Yes Sustaining Support Ends Aug 2010

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Oracles Sun StorEdge Libraries

Release Sun StorEdge L100* Sun StorEdge L1000 Sun StorEdge L11000 Sun StorEdge L140 Sun StorEdge L180 & StorageTek L180 Sun StorEdge L1800 Sun StorEdge L20/L40/L60 Sun StorEdge L25* Sun StorEdge L280 Sun StorEdge L3500 Sun StorEdge L400 Sun StorEdge L5500 Sun StorEdge L6000 Sun StorEdge L7 Sun StorEdge L8 Sun StorEdge L9 Last Ship Date May 2006 Dec 2002 May 2001 Jan 1999 Jul 2006 Apr 2000 Feb 2003 May 2006 Feb 2001 Apr 2001 Apr 2001 Mar 2005 Mar 2005 Jan 2004 Apr 2006 Jun 2003 Premier Support Ends Aug 2008 Dec 2007 May 2006 Jan 2004 Jul 2011 Apr 2005 Feb 2008 Aug 2008 Feb 2006 Apr 2006 Apr 2006 Dec 2010 Dec 2010 Jan 2009 Apr 2011 Jun 2008 Sustaining Support Offered Yes Yes Yes Yes Yes Yes Not Available Yes Yes Yes Yes Yes Yes Not Available Not Available Not Available Sustaining Support Ends Dec 2011 Dec 2010 Dec 2010 Aug 2010 Jul 2012 Aug 2010 Not Available Dec 2011 Dec 2010 Dec 2010 Dec 2010 TBD Dec 2011 Not Available Not Available Not Available

*Sustaining Support is only available for existing legacy Sun MVS customer in Japan, and South America.

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Oracles Sun Automated Cartridge System

Release 7430 Tape Library - TimberWolf 9310/9311 Automated Cartridge System PowderHorn 9312, 9315, 9320/9360 Tape Library WolfCreek 9710, 9710L Tape Library - TimberWolf 9714 Tape Library TimberWolf 9730 Tape Library TimberWolf 9738 Tape Library TimberWolf 9740 Tape Library TimberWolf + 9741/9741E Drive Cabinets STK L20/L40/L80 Tape Library L1400 Tape Library L5500 Tape Library + L5511 LCU & L5530 LMU VSM2 fSTK VSM3 - VSM903 VSM3 VSM183 VSM4 & VSM4e/ VSM4 & VSM4e RoHS Last Ship Date Not Available Not Available Not Available Not Available Not Available Not Available Not Available Jan 2009 Not Available Jan 2009 Not Available Not Available Not Available Not Available Feb 2008 Sep 2009 Premier Support Ends Dec 2007 Dec 2010 Dec 2005 Dec 2010 Dec 2010 Dec 2009 Dec 2007 Jan 2014 Jun 2011 Jan 2014 Dec 2010 Dec 2005 Dec 2005 Dec 2008 Sep 2014 Sustaining Support Offered Not Available Yes Not Available Yes Yes Yes Not Available TBD Yes TBD Yes Not Available Yes Not Available TBD Sustaining Support Ends Not Available Dec 2011 Not Available Dec 2011 Dec 2011 Dec 2010 Not Available TBD Dec 2011 TBD Dec 2011 Not Available Dec 2010 Not Available TBD

Oracles Sun Storage

Release 2511 Library Stacker Loader 4442 Auto Loader 4410 Library w/ controllers: 4411LCU, 4420 PTP, 4430 LMU 9000 9165 Last Ship Date Not Available Not Available Not Available Not Available Not Available Premier Support Ends Dec 2010 Dec 2007 Dec 2010 Dec 2007 Jul 2005 Sustaining Support Offered Yes Yes Yes Yes Yes Sustaining Support Ends Dec 2010 Dec 2007 Jun 2011 Dec 2007 Jul 2005

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Oracles Sun Tape Drives

Release DDS-3 Autoloader DDS-4 Internal Tape Drive SN6000 DLT 7000 DLT 8000 DLT-S4 and SDLT SDLT 320 SDLT 220 Desktop 4480CU / 4480 TD 4490CU / TD 4650, 4654 4670, 4674 4780 Sun LTO 1 LTO1 LTO2 LTO3 LTO2 HH LTO3 HH T9490 Cartridge Subsystem Timber Line T9840A T9840B T9840C T9840D - ESCON T9940A Tape Drive T9940B Tape Drive T10000A - all drive types Last Ship Date Feb 2003 Mar 2005 Not Available Not Available Not Available Mar 2009 Sep 2008 Apr 2004 Not Available Not Available Not Available Not Available Not Available Apr 2005 Not Available Oct 2007 Sep 2010 Nov 2008 Sep 2009 Not Available Not Available Not Available Jan 2009 Apr 2009 Not Available Jul 2008 Jul 2010 Premier Support Ends Feb 2008 Mar 2010 Jan 2008 Nov 2007 Jan 2009 Mar 2014 Sep 2013 Apr 2010 Dec 2010 Dec 2010 Dec 2007 Dec 2007 Dec 2007 Jun 2011 Jun 2011 Oct 2012 Sep 2015 Nov 2013 Sep 2014 Jan 2011 Jun 2009 Dec 2010 Jan 2014 Apr 2014 Jun 2010 Jul 2013 Jul 2015 Sustaining Support Offered Yes Yes Yes Yes Sustaining Support Ends Feb 2008 Mar 2010 Jan 2008 Dec 2011 Dec 2011 TBD TBD Dec 2011 Jun 2011 Jun 2011 Dec 2010 Dec 2010 Not Available Jun 2012 Jun 2012 Oct 2014 TBD TBD TBD Dec 2011 Dec 2010 Dec 2011 TBD TBD Dec 2010 TBD TBD

Yes
TBD TBD

Yes Yes Yes Yes Yes

Not Available

Yes Yes
Yes TBD TBD TBD Yes Yes Yes TBD TBD Yes TBD TBD

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Oracles Sun Cobalt Server Appliances

Release Sun Cobalt Cache RaQ4 & RaQ4 Server Sun Cobalt Control Station Sun Cobalt Qube 3 Sun Cobalt RaQ 550 Sun Cobalt RaQ XTR Sun LX50 Last Ship Date Feb 2003 Nov 2003 Oct 2003 Feb 2004 Jul 2003 Jan 2004 Premier Support Ends Feb 2008 Nov 2008 Oct 2008 Feb 2009 Jul 2008 Jan 2009 Sustaining Support Offered Yes Yes Yes Yes Yes Yes Sustaining Support Ends Feb 2008 Nov 2008 Oct 2008 Feb 2009 Jul 2008 Jan 2009

Oracles Sun Ray Client

Release Sun Ray 1 Sun Ray 100 Sun Ray 150 Sun Ray 170 Sun Ray 1g Sun Ray 2 N (Japan only) Sun Ray 2 FS Sun Ray 2 Client Sun Ray 270 Last Ship Date Not Available May 2005 May 2005 Jan 2007 Not Available Oct 2008 May 2010 Jan 2011 Feb 2012 Premier Support Ends Mar 2009 May 2010 May 2010 Jan 2012 Mar 2009 Oct 2013 May 2015 Jan 2016 Feb 2017 Sustaining Support Offered Not Available Not Available Not Available Not Available Not Available Not Available TBD TBD TBD Sustaining Support Ends Not Available Not Available Not Available Not Available Not Available Not Available TBD TBD TBD

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Oracles Sun Modular Datacenter

Release Sun Modular Datacenter S20 Sun Modular Datacenter D20 Last Ship Date Aug 2010 Aug 2010 Premier Support Ends Dec 2011 Dec 2011 Sustaining Support Offered Not Available Sustaining Support Ends Not Available

Not Available

Not Available

Oracles Sun Networking

Release Brocade 12000-32P & 12000-0003 - 32 Port Switch Brocade 200E Brocade 2400 Brocade 24000 Brocade 2402 Brocade 2800 Component Switch Brocade 2800 SNFCS44 (fSTK) Brocade 2802 16 Port Switch Brocade 3200 / 3200VL 8 Port Switch Brocade 3250 /325X Brocade 3800 / 3800 VL 16 Port FC Switch Brocade 3802 Brocade 3850 Brocade 3900 Blades Chassis Brocade 4100 16- Port Last Ship Date Not Available Oct 2009 Apr 2006 Jun 2006 Dec 2002 Jul 2003 Jul 2008 Not Available Not Available Apr 2006 Not Available Aug 2003 Mar 2006 Not Available Not Available Premier Support Ends Jun 2010 Oct 2014 Apr 2011 Jun 2012 Dec 2007 Jul 2008 Jul 2008 Jun 2012 Mar 2010 Dec 2010 Jun 2012 Jun 2012 Mar 2011 Sep 2010 Nov 2012 Sustaining Support Offered Yes TBD Yes Not Available Yes Not Available Not Available Not Available Yes Not Available Not Available Not Available Not Available Not Available Not Available Sustaining Support Ends Dec 2010 TBD TBD Not Available Dec 2010 Not Available Not Available Not Available Dec 2010 Not Available Not Available Not Available Not Available Not Available Not Available

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Oracles Sun Networking (continued)

Release Brocade 4100 32-Port Brocade 48000 Brocade 4900 Brocade 5000 Brocade 7500/7500E Brocade M3000 Brocade SINGLE 64 Port Switch Brocade USD-X Brocade/McData 138 / 6064-32P, - RK32P,- RK32I 64 Port Switch Brocade/McData 139 & 6064 128 Port Switch Brocade/McData 3900 Cisco 9016, 16P FC Line Card Cisco 9032, 32P FC Line Card Cisco 9120 Cisco 9140 Cisco 9216a/9216i Cisco 9134 Cisco 9500 MPS 8-Port Fiber Channel Switch Dual 16 Port Fiber Channel Switch McData 4300 McData 4400 McData 4500 McData 4700 McData Eclipse 1620 Last Ship Date Not Available Apr 2011 Oct 2009 Oct 2009 May 2010 May 2010 Not Available May 2012 Not Available Not Available Not Available Not Available Not Available Not Available Oct 2008 Oct 2008 Apr 2011 Jun 2009 Not Available Not Available Mar 2006 Not Available Jun 2006 Not Available Not Available Premier Support Ends Nov 2012 Apr 2016 Oct 2014 Oct 2014 May 2015 May 2015 Jan 2008 May 2015 Jun 2010 Jun 2010 Sep 2010 Nov 2012 Nov 2012 Nov 2012 Oct 2013 Oct 2013 Apr 2016 Jun 2014 Nov 2010 Nov 2010 Mar 2011 Nov 2012 Jun 2012 Nov 2012 Nov 2012 Sustaining Support Offered Not Available TBD TBD TBD TBD TBD Not Available TBD Yes Yes Not Available Not Available Not Available Not Available TBD TBD TBD TBD Yes Yes Not Available Not Available Not Available Not Available Not Available Sustaining Support Ends Not Available TBD TBD TBD TBD TBD Not Available TBD Sep 2010 Sep 2010 Not Available Not Available Not Available Not Available TBD TBD TBD TBD Dec 2010 Dec 2010 Not Available Not Available Not Available Not Available Not Available

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Oracles Sun Networking (continued)

Release McData Intrepid M6140 McData Intrepid Mi10K McData Fabric Center McData Spereon 3232 N2040V, N2040Z, N2120V, N2120Z Qlogic 520X QLogic 5600, 5602 QLogic 5802 QLogic 9100, 9200 STOREDGE 64-SWTCH, 32-PORT STOREDGE 64-SWTCH, 40-PORT STOREDGE 64-SWTCH,16-PORT Sun InfiniBand 9-Port Switch Sun StorEdge 1GB switches 8 port Sun StorEdge 2GB switches 16 port Sun StorEdge 2GB switches 64 port Sun StorEdge 2GB switches 8 port SunDC Switch 3x24 SunDC Switch 3456 SN3300 LVD Router for L1400M (Crossroads) SN3300 LVD/HVD Router (Crossroads) SN3400 HVD/LVD Router (Crossroads) Last Ship Date Oct 2009 Oct 2009 Not Available Not Available Jan 2008 Jun 2006 Jan 2010 Jan 2010 Jan 2010 Not Available Not Available Not Available Jul 2009 Feb 2005 Nov 2005 Jun 2006 Nov 2005 Feb 2010 Feb 2010 Not Available Not Available Not Available Premier Support Ends Oct 2014 Oct 2014 Aug 2008 Jan 2011 Jan 2013 Jun 2011 Jan 2015 Jan 2015 Jan 2015 Jun 2011 Jun 2011 Jun 2011 Jul 2014 Feb 2010 Nov 2010 Jun 2011 Nov 2010 Feb 2015 Feb 2015 Jun 2011 Jun 2011 Jun 2011 Sustaining Support Offered TBD TBD Not Available Not Available Not Available Not Available TBD TBD TBD Not Available Not Available Not Available TBD Yes Yes Yes Yes TBD TBD Not Available Not Available Not Available Sustaining Support Ends TBD TBD Not Available Not Available Not Available Not Available TBD TBD TBD Not Available Not Available Not Available TBD TBD Dec 2010 Jun 2012 Dec 2010 TBD TBD Not Available Not Available Not Available

Oracles Exadata System Hardware

Release Last Ship Date Premier Support Ends Three years from Delivery Date Oct 2015 Sustaining Support Offered Not Available Sustaining Support Ends Not Available

HP Oracle Database Machine Exadata Database Machine X2-2 (with X4170 and X4275 servers)

Oct 2009

Oct 2010

TBD

TBD

Oracle Hardware and Operating Systems August, 2011

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Support does not follow the Lifetime Support Policy. Unless otherwise noted, each stage of support is provided through the last day of the month noted on the included charts. For further information regarding specific releases, please refer to My Oracle Support.

Oracle Premier Support for Operating Systems Your investment in Oracle Solaris, OpenSolaris, Trusted Solaris 8, Oracle Linux, Oracle VM or Sun Ray Device Operating System Software enables you to handle the most demanding IT applications with world record performance. Now protect your technology investment and keep your business operations running effectively and efficiently with Oracle Premier Support. If you are running Oracle Solaris, OpenSolaris, Trusted Solaris 8, Oracle Linux, Oracle VM or Sun Ray Device Operating System or any combination of these products on your systems and you have opted not to purchase complete system coverage, this is the service offering for you. Oracle Premier Support provides a minimum eight-year support period and for selected releases, Oracle may extend the technical support period by offering an additional three years of Extended Support and/or indefinite Sustaining Support. Receive award-winning support, access to new software innovation and proactive support tools for any or all of these leading software products for one great price. For two decades, Oracle has set new standards of performance covering its entire range of products. By choosing Oracle Premier Support, you can place your trust in a recognized leader in support to keep your systems running smoothly while you focus on meeting your business goals. You benefit from:

Major product and technology releases for operating system software and integrated software (e.g., firmware) Program updates, patches, fixes, security patches, and security alerts for operating system software and integrated software (e.g., firmware) General maintenance releases, selected functionality releases and documentation updates for operating system software and integrated software (e.g., firmware) Upgrade tools/scripts Certification with most new third-party products/versions and most new Oracle products Assistance with service requests 24 hours per day, 7 days a week Access to My Oracle Support 24x7 access to Oracle Unbreakable Linux Network Backport of fixes, using commercially reasonable efforts, for any Oracle Linux or Oracle VM program released from Oracle within the last six (6) months Right to use Oracle Management Pack for Linux Right to use Oracle Clusterware for Oracle Unbreakable Linux Non-technical customer service during normal business hours

Oracle Hardware and Operating Systems August, 2011

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Extended Support For Operating Systems For selected Oracle Solaris operating system software releases, Oracle may extend the technical support period by offering Extended Support for a three year period. With Extended Support, you receive access to technical experts, backed by industry leading online tools and knowledgebase resources. You benefit from:

Major product and technology releases for Oracle Solaris operating system software Program updates, patches, fixes, security patches,and security alerts for Oracle Solaris operating system software General maintenance releases, selected functionality releases and documentation updates for Oracle Solaris operating system software Upgrade tools/scripts Assistance with service requests 24 hours per day, 7 days a week Access to My Oracle Support Non-technical customer service during normal business hours

Extended Support does not include:

Certification with most new third-party products/versions or most new Oracle products

Extended Support is not available for OpenSolaris, Trusted Solaris 8, Oracle Linux, Oracle VM, Sun Ray Device Operating Software, and integrated software (e.g., firmware).

Oracle Hardware and Operating Systems August, 2011

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Sustaining Support For Operating Systems For selected products, Oracle may offer Sustaining Support for an indefinite period. Sustaining Support applies after Extended Support expires or should you not purchase Extended Support, immediately after Premier expires. With Sustaining Support, you receive continued access to technical experts, backed by industry leading online tools and knowledgebase resources. You benefit from:

Program updates, patches, fixes, security patches and security alerts created during the Oracle Premier Support period General maintenance releases, selected functionality releases and documentation updates created during the Oracle Premier Support period Upgrade tools/scripts created during the Oracle Premier Support period Assistance with service requests, on a commercially reasonable basis, 24 hours per day, 7 days a week Access to My Oracle Support 24x7 access to Oracle Unbreakable Linux Network Right to use Oracle Management Pack for Linux Right to use Oracle Clusterware for Oracle Unbreakable Linux Non-technical customer service during normal business hours

Sustaining Support does not include:

New program updates, patches, fixes, security patches, security alerts, general maintenance releases, selected functionality releases, documentation updates or upgrade tools Certification with most new third-party products/versions or most new Oracle products 24 hour commitment and response guidelines for Severity 1 service requests Previously released fixes or updates that Oracle no longer supports

For more details on program deliverables, please refer to the appropriate datasheets and support policy documents located at www.oracle.com.

Oracle Hardware and Operating Systems August, 2011

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Oracles Solaris Releases

Release Solaris 8 / Solaris 8 Containers1 Trusted Solaris 8.x1 Containers1 GA Date Feb 2000 Sep 2002 Mar 2002 Dec 2010 Jan 2005 Premier Support Ends Mar 2009 Mar 2012 Oct 2011 Oct 2011 Jan 2015 Extended Support Ends Mar 2012 Not Available Oct 2014 Oct 2014 Jan 2018 Sustaining Support Ends Indefinite Indefinite Indefinite Indefinite Indefinite

Solaris 9 / Solaris 9 Solaris Legacy Solaris 10*,1

Containers1

*Trusted Solaris 8.x has been superseded by Solaris 10 11/06 with Trusted Extensions and subsequent releases of Solaris 10 with Trusted Extensions. For more details please see the Common Criteria Evaluated Oracle Products website located at http://www.oracle.com/technetwork/topics/security/oracle-cc-evalsolaris-083233.html
1With

the release of Oracle VM Server for SPARC 2.0 (LDoms), this product will follow the lifecycle of the hardware platform.

Oracles Linux Releases

Release Linux 3 Linux 4 Linux 5 GA Date Oct 2003 Feb 2005 Mar 2007 Premier Support Ends Oct 2011 Feb 2013 Mar 2015 Extended Support Ends Not Available Not Available Not Available Sustaining Support Ends Indefinite Indefinite Indefinite

The components for Enterprise Linux Premier and Sustaining Support will follow the definitions within the Enterprise Linux and Oracle VM Support Policies. For further details, please refer to the Enterprise Linux and Oracle VM Support Policies.

Oracles VM Releases
Release VM 2 GA Date Nov 2007 Premier Support Ends Nov 2015 Extended Support Ends Not Available Sustaining Support Ends Indefinite

The components for Oracle VM Premier and Sustaining Support will follow the definitions within the Enterprise Linux and Oracle VM Support Policies. For further details, please refer to the Enterprise Linux and Oracle VM Support Policies.

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