ASSIGNMENT NO 02

SUPPLY CHAIN MANAGEMENT

Set the mission statement of your company, what will be the strategy you wil follow to initiated measures you will perform for your t

Mission: Dedication to the highest quality of Customer Service delivered with a sense of w
Spirit

Vision: Continue building on our unique position -- the low-fare, highfrequency, poi

Simplified Strategy Map

Increase profitability Financial Lower cost Increased revenue On time flight Customers More customers Lowest prices Internal Learning and growth Improve turn around time Align ground crew

SSIGNMENT NO 02

Y CHAIN MANAGEMENT

what will be the strategy you wil follow to accomplish it? What wil be the performance and tiated measures you will perform for your targets?

Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit

que position -- the low-fare, highfrequency, point-to-point carrier in the country

Performance Measures
Market value Set revenue Plane lease cost On time arrival rating Customer rating Increased no of customers On Ground Time On-Time departure time % Ground crew stockholder % Ground crew trained

Targets

Initiatives
Optimize routes Standardize planes

First in Industry

Quality Management

97 % satisfaction Customer Loyality less than 30 mins Cycle time optimization program more than 95% yr 2% Stock ownership plan Ground crew training Submitted by: Tanzila Younas