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Asiasoft
Shared Services Solution
Aggregated Infrastructure
What is a Shared Service?
“
The In-sourcing of services from internal or
external operating units to a center of excellence
for consolidated processing. ”
A Shared Service lends itself to the centralization of non-core
back-office operations for your business. Consolidation of these
and other common accounting functions are among the many
first processes often aggregated to provide benefits of standard-
ization, cost-savings and efficiency to a performing organization.
These single-point processing hubs are known as Shared Service
Centers (5
[An SSC can also provide support services for different business
units, often outsourced to another country with lower processing
sts. While most SSCs are based on accounting functions, they
€ moving into other areas like human resources, IT support,
logistics and healthcare industries
Asiasoft Shared Services Solution (S°) helps you maximize
processing center performance out-of-the-box.
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Shared Services Solution
Aggregated Infrastructure
52
The S? Platform Advantage
Many organizations today continue to run operations with
systems falling behind their needs. With glabal competition
‘mounting heat on profitability, enterprises can no longer
ignore the need to stay lean.
foMarket (TTM) and Return-on-Investment (RO!) for your
One of the important baseline functions provided by the S*
Platform is charge-back aggregation. Through workflow
activity-based costing (ABC), business units are ensured
predictable, transparent and accurate charge-backs on
subscribed’ services. Service Level Agreements (SLAs)
between the SSC and customers ensure that a definitive
performance level (Quality-of-Service or QoS) is delivered.
‘This translates to better cost control motivation for the SSC
as well as significant savings for outsourcing customers.
The S* Platform also provides total_integration for
conceptual goals and metrics into the costing mechanism,
SSCs can now build highly accurate customer profiles
through guantifiable Key Goal Indicators (KGIs), and link
these to Key Performance Indicators (KPIs) as a monitor of
productivity ratios to-date. These metrics, consisting of
Time, Cost and Quality (CQ) measures, are automatically
folled-up into ScoreCards. When presented together with
Business Intelligence reports, they show how well the SSC
and outsourced services are performing. Additionally, the
built-in S* Platform Analytics modules also support Data
Mining for discovering uniquely competitive trends.
AISSCs progress through different stages of maturity. The S>
Platform provides builtin adaptive support for initial
in-house consolidation, business process standardization,
best-practice adoption, and self-serve models, each varying
levels of complexity
‘The ability to accurately capture and interpret the changing
needs of different customers is important. The S? Platform
provides you with the revenue and process advantage in
ensuring a winwin situation between business units and
the SSCs.
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Contact Us Now! Tel: +65 6742-6000 Fax: +65 6742-7000 email: s3aasiasoft comsga
@™® Asiasoft
® Shared Services Solution
Aggregated Infrastructure
S? Technology Platform
S? Framework Deployment
Document imaging and routing is one of the most universally successful shared service deployments to date. The Asiasoft Aware™ Suite
(of application components leverages the S? Framework infrastructural services to ensure low cost and good TTM for any organization.
S? Client Modules S* Server Modules
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An $? SDK is available for partners extending and developing new
components leveraging on the S* Framework.