Receptionist Sir, I’m afraid I can’t find your reservation.

Are
you sure about the dates?
Hugh Yes, I’m positive. Could you check it again,
please? Bowls. B-O-W-L-S.
Receptionist Sure... Oh! Here it is! Your name was misspelt. A
___________ room with a shower for _______
nights, is that right?
Hugh That’s correct.
Receptionist Could I have your passport, please?
Hugh Here you are.
Receptionist Thank you. Could you fill in this form, please?
Hugh Sure.
Receptionist OK. Here’s your key, room ________, on the
second floor deck. You can take the elevator on
the right.
Hugh Thank you. Err...
Hugh Hello. I’ve got a
reservation. My name’s Receptionist Anything else I can do for you?
___________________.
Hugh Could you make sure there is no one else in my
Receptionist Just a moment. Hold on a
room?
moment, please. There
must have been a Receptionist But it’s a single room, sir.
mistake. What’s your full
Hugh I mean no ghosts.
name again, please?
Hugh ____________________. Receptionist Sorry, sir. That’s I can’t assure you.